Samsung SINGLE LINE TELEPHONE User Manual

Samsung SINGLE LINE TELEPHONE User Manual

Samsung single line telephone user guide

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SAMSUNG
DCS
SINGLE LINE
TELEPHONE
USER GUIDE

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Summary of Contents for Samsung SINGLE LINE TELEPHONE

  • Page 1 SAMSUNG SINGLE LINE TELEPHONE USER GUIDE...
  • Page 2 Samsung Telecoms reserves the right without prior notice to revise information in this publication for any reason. Samsung Telecoms also reserves the right with- out prior notice to make changes in design or components manufacturing may warrant. Samsung Telecoms is not responsible for errors...
  • Page 3 259, Gongdan-Dong, Gumi-City Kyungbuk, Korea, 730-030 TE Jang 2001-03-31 (place and date of issue) (Representative in the EU) Samsung Electronics Euro QA Lab. Blackbushe Business Park Saxony Way, Yateley, Hampshire GU46 6GG, UK 2001-04-03 (place and date of issue) Tae-eok Jang / General Manager...
  • Page 4: Intended Use

    Intended Use This analogue telephone is intended to be connected to an analogue extension of a Samsung DCS telephone sys- tem. The connection allows voice communication between the DCS central processor unit and the telephone. The telephone may be connected to the analogue exten-...
  • Page 5: Table Of Contents

    ABOUT THIS GUIDE ...1 THINGS YOU SHOULD KNOW RECALL, FLASH AND HOOKFLASH ... 2 C.O. LINES ... 2 DISTINCTIVE RINGING... 2 SYSTEM TONES ... 3 SYSTEM ACCESS CODES ... 3 EXTERNAL CALLS MAKING AN EXTERNAL CALL... 4 ANSWERING AN EXTERNAL CALL ... 4 UNIVERSAL ANSWER...
  • Page 6 CALL PROCESSING HOLDING CALLS ... 6 HOLD RECALL... 6 RETRIEVING CALLS ON HOLD AT ANOTHER STATION... 6 CONSULTATION HOLD ... 6 TRANSFERRING CALLS ... 7 TRANSFER WITH CAMP-ON... 7 TRANSFER RECALL ... 7 CALL WAITING ... 7 SETTING UP A CONFERENCE ... 8 FORWARDING YOUR CALLS ...
  • Page 7 DIALLING FEATURES SPEED DIALLING ... 11 PROGRAMMING PERSONAL SPEED DIAL NUMBERS ... 11 LAST NUMBER REDIAL... 11 SAVE NUMBER WITH REDIAL... 13 PULSE TO TONE CHANGEOVER ... 13 PAGING AND MESSAGING MAKING AN INTERNAL PAGE... 13 MAKING AN EXTERNAL PAGE ... 13 ALL PAGE ...
  • Page 8 CONVENIENCE FEATURES DO NOT DISTURB ... 16 ANSWERING THE DOORPHONE... 16 CALLING THE DOORPHONE ... 16 ACCOUNT CODES... 16 FORCED ACCOUNT CODES... 17 APPOINTMENT REMINDER/ALARM... 17 IN/OUT OF GROUP ... 18...
  • Page 9: About This Guide

    ABOUT THIS GUIDE This guide provides instructions for using an industry-standard telephone—also known as a single line telephone (SLT)—with a Samsung DCS telephone system. A variety of SLTs from many different manufacturers are available. Check with your service and installation company to ensure proper operation with the DCS system to which your phone is con- nected.
  • Page 10: Things You Should Know

    Lifting the handset on your phone provides DCS dial tone. To get an outside line from the telephone company, dial an access code (usually the digit 9 in the UK). Check with your system administrator if you are not sure of this code. To call another station in your sys- tem, simply dial its extension number.
  • Page 11: System Tones

    SYSTEM TONES The system provides several tones to assist you. Some of these tones are already familiar to you. Dial Tone—A steady tone that indicates you can begin dialling. Ringback Tone—Indicates the station you dialled is ringing. Busy Tone—Indicates the station you dialled is busy. DND/No More Calls Tone—Fast busy tone indicates the station you dialled is in Do Not Disturb mode or cannot receive any more calls.
  • Page 12: External Calls

    SENDING A FLASH While you are on an external call, press Recall, listen for transfer tone and dial 49 to send a flash to the Telephone Company. This may be required for some custom calling features or CENTREX lines. BUSY LINE QUEUING WITH CALLBACK If you receive a busy signal when you dial an external line: Press Recall, listen for transfer tone and dial 44.
  • Page 13: Internal Calls

    Press Recall, listen for transfer tone and dial 44. Hang up. When the busy station becomes free, your telephone will ring. Lift the handset to automatically call the now idle station. NOTE: You have 30 seconds to answer or the callback will be cancelled.
  • Page 14: Call Processing

    CALL PROCESSING HOLDING CALLS When you are connected to any call: Press Recall, listen for transfer tone and dial 11. The call will now be on hold. You may now make or receive a second call. To take the caller off hold: Lift the handset and dial 11.
  • Page 15: Transferring Calls

    TRANSFERRING CALLS Transfer is used to send any call to another extension in one of two ways. You can perform a ‘screened’ transfer by informing the other extension who is calling or you can perform a blind (‘unscreened’) transfer without notification. Press Recall to receive transfer dial tone and then dial an extension number.
  • Page 16: Setting Up A Conference

    SETTING UP A CONFERENCE You may conference up to five parties (you and four others) in any combination of exter- nal lines and internal stations, in any order. While you are engaged in a conversation, press Recall, listen for transfer tone and dial 46.
  • Page 17: Forward Busy

    FORWARD BUSY To forward calls to another station or group when you are already on a call: Lift the handset and dial 602 plus the extension or group number. When you hear confirmation tone, hang up. To cancel Forward Busy, lift the handset and dial 600—OR—dial another call forwarding code (e.g., 604).
  • Page 18: Forward To External Number

    FORWARD TO EXTERNAL NUMBER When you want to forward all your calls to an external number: Lift the handset and dial 15 followed by 102. Dial 5. Dial the trunk or trunk group access code (usually 9) followed by the external num- ber that you want calls to forward to.
  • Page 19: Dialling Features

    DIALLING FEATURES SPEED DIALLING You can dial a preprogrammed telephone number stored in the system-wide speed dial list of numbers (see note) or from your personal list of numbers (00–49). Lift the handset and dial 16. Dial the 2-digit personal speed dial number, or the 3-digit system speed dial num- ber.
  • Page 20: Pulse To Tone Changeover

    To redial this saved number at any time: Lift the handset and dial 17. This will dial the number for you. This telephone number is stored in memory until you save another. The new number will be saved and the previous number will be erased.
  • Page 21: Save Number With Redial

    PAGING AND MESSAGING MAKING AN INTERNAL PAGE To make an announcement through keyset speakers: Lift the handset. Dial 55. Dial the page zone number 1, 2, 3 or 4 (if using a DCS 408/408i system, dial 1 or 2 only)—OR—dial 0 to page all internal zones. After the brief attention tone, make your announcement.
  • Page 22: Call Park And Page

    When you are calling another station and no one answers or you receive a busy signal, you can set a message indication at that station. The MESSAGE key on a digital keyset will flash and a standard (single line) telephone will receive a special ‘message waiting’ dial tone.
  • Page 23: Cancelling A Message

    CANCELLING A MESSAGE You can cancel a message indication that you have left at another station. Lift the handset. Dial 42 plus the extension number of that station. To cancel all message indications left at your phone: Lift the handset and dial 42 plus your extension number. Replace the handset.
  • Page 24: Convenience Features

    CONVENIENCE FEATURES DO NOT DISTURB Use Do Not Disturb (DND) mode when you want to block incoming calls to your keyset: Lift the handset and dial 401. To cancel DND: Lift the handset and dial 400. You can still make calls while in DND mode. ANSWERING THE DOORPHONE If your station is programmed to receive calls from the doorphone: You will receive a number of short rings repeated.
  • Page 25: Forced Account Codes

    If you make an error, repeat the procedure with the correct code. Only the last account code dialled will be recorded. To enter an account code after the external party hangs up: Press Recall, listen for confirmation tone and dial 47. Dial the account code (a maximum of 12 characters, which can include # but not NOTE: If you wait for the external party to hang up, you must complete this procedure within 10 seconds.
  • Page 26: In/Out Of Group

    ANSWERING AN ALARM When the alarm rings, you will hear a series of short rings, repeated three times. Lift the handset to answer the alarm. If you do not answer, the alarm will alert you two more times at pre-determined intervals. IN/OUT OF GROUP If your station is assigned to a group, this feature allows you to temporarily prevent your station from receiving any group calls.
  • Page 27: Personal Speed Dial Numbers

    PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE...
  • Page 30 CHANGED SYSTEM ACCESS CODES Please enter the feature access codes configured for your system if different from the de- fault codes printed on the back cover. CODE FEATURE Retrieve parked calls Put calls on and take calls off hold Retrieve calls on hold at another extension Door lock release Make speed dial calls...
  • Page 31 SYSTEM ACCESS CODES The DCS telephone system has the following preset (default) feature access codes. Call attendant or system operator 10 + ext no Retrieve parked calls Put calls on and take calls off hold 12 +ext no Retrieve calls on hold at...

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