Before Contacting The After-Sales Service - Samsung AH68-02275X User Manual

Before Contacting the After-Sales Service

It always takes a little time to become familiar with a new appliance.
If you have any of the problems listed below, try the solutions given. They may save you the time and
inconvenience of an unnecessary service call.
If the above guidelines do not allow you to solve the problem, take a note of:
The model and serial numbers, normally printed on the rear of the system
Your warranty details
A clear description of the problem
Then contact your local dealer or SAMSUNG after-sales service.
Problem
The system does not work
G
E
There is no sound
N
E
R
A
L
The Timer does not work
In case it does not work,
even the action is taken as
above.
CD
The compact disc player
/
does not start playing
MP3
I
CD
R
Reception is poor or no radio
A
stations are received at all
D
I
O
• The main lead is not correctly plugged into a wall socket or the wall socket is not
switched on.
• The remote control batteries need replacing or the polarity has not been respected.
• The POWER button has not been pressed.
• The volume has been completely turned down.
• The correct function (TUNER, CD, USB, AUX) has not been selected.
• You have connected a set of earphones.
• The loudspeaker wires have been
disconnected.
• The MUTE button has been pressed.
• The timer has been stopped by pressing TIMER ON/OFF.
• Press the STOP button on the remote control for 5 seconds in power 'OFF'(standby),
then it is returned the original position (RESET).
• The CD function has not been selected.
• The disc has been inserted face down or is either dirty or scratched.
• The laser sensor is dirty or dusty.
• The system has not been installed on a flat, horizontal surface.
• Condensation has formed in the player; leave the system in a warm, airy room for at
least one hour.
• The TUNER function has not been selected.
• The radio frequency has not been correctly selected.
• The aerial has been disconnected or is not facing the right way. Turn it until you find
the best orientation.
• You are in a building that blocks radio waves; you must use an outside aerial.
Checks/Explanation
ENG
25