Error Codes; Before Calling For Service - Samsung CM1229B Owner's Manual

Error Codes

Error Items
Power frequency Error(50/60Hz)
HVT-I Power Error
HVT-II Power Error
EEPROM Error

Before Calling for Service

Warning
To avoid electrical shock which can cause severe personal injury, do not remove
outer case at any time.
Only authorized servicer should remove outer case.
If oven does not operate:
Confirm oven is plugged into dedicated circuit.
Confirm oven is on grounded and polarized circuit.
(Contact electrician to confirm)
Check fuse or circuit breaker.
If oven light does not work:
Confirm light bulb is screwed in tightly.
Confirm light bulb is not defective.
18
Code Error Beep
One long beep
E1
for 2 sec
One long beep
E41
for 2 sec
One long beep
E42
for 2 sec
One long beep
E5
for 2 sec
If oven operates intermittently:
If oven does not accept entries when pad is
pressed:
If oven malfunctions:
Cause/Remedy
Cause: Power frequency is other than 60 Hz.
Remedy: • Unplug the power cord plug and check if the
power frequency is 60 Hz.
• Plug the power cord into 60 Hz power source and
see If "E1" appears. If the error code is displayed
again even after the correct power source is
provided, contact the nearest service center.
Cause: The circuitry inside the oven is not working correctly.
Remedy: Unplug the power cord and wait for 10 seconds.
Plug the power cord in again and check if the
error code "E41" appears again. If the symptom
persists, contact the nearest service center.
Cause: The circuitry inside the oven is not working correctly.
Remedy: Unplug the power cord and wait for 10 seconds.
Plug the power cord in again and check if the
error code "E42" appears again. If the symptom
persists, contact the nearest service center.
Cause: Memory IC (EEPROM IC) is not working correctly.
In this case, other features except for memory
function work properly. (You can operate the oven
manually)
Remedy: Press CANCEL pad one or more times and try
to start a memory function program. If the error
code "E5" persists, contact your nearest service
center.
Check inlet and discharge areas for obstructions.
Open and close oven door. Press pad again.
Unplug oven, wait for 1 minute, and plug in oven.