LG DLE3500 series Owner's Manual
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LG DLE3500 series Owner's Manual

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OWNER'S MANUAL
DRYER
Read this owner's manual thoroughly before operating the appliance and keep it handy
for reference at all times.
DLE3500*, DLG3501*, DLE3095*
DLEX3700*, DLGX3701*
DLEX3900*, DLGX3901*
www.lg.com
MFL67652523
Rev.01_060418
Copyright © 2018 LG Electronics Inc. All Rights Reserved.

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  • Page 1 OWNER'S MANUAL DRYER Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. DLE3500*, DLG3501*, DLE3095* DLEX3700*, DLGX3701* DLEX3900*, DLGX3901* www.lg.com MFL67652523 Rev.01_060418 Copyright © 2018 LG Electronics Inc. All Rights Reserved.

  • Page 2: Table Of Contents

    TABLE OF CONTENTS PRODUCT FEATURES 41 SMART FUNCTIONS LG SmartThinQ Application Smart Diagnosis™ Function SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS 45 MAINTENANCE Regular Cleaning PRODUCT OVERVIEW Parts 46 TROUBLESHOOTING Accessories FAQs: Frequently Asked Questions Before Calling for Service 10 INSTALLATION Installation Overview...

  • Page 3: Product Features

    Steam Functions (Steam Models) LG’s steam technology allows you to inject fabrics with a swirling jet of hot steam to refresh clothes, reduce static, and make ironing easier. Simply select the Steam Fresh™ cycle, or you can add a Steam option to selected cycles.

  • Page 4: Safety Instructions

    SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol.

  • Page 5: Important Safety Instructions

    SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this product, follow basic precautions, including the following: INSTALLATION • Before use, the appliance must be properly installed as described in this manual. •...
  • Page 6 • Do not grasp the power cord or touch the appliance controls with wet hands. • Do not modify or extend the power cord. • If the product has been submerged, contact an LG Electronics customer information center for instructions before resuming use.
  • Page 7 SAFETY INSTRUCTIONS • Read all instructions before using the appliance and save these instructions. • Use this appliance only for its intended purpose. • Do not abuse, sit on, or stand on the door of the appliance. • Do not allow children to play on, in or with the appliance. Close supervision of children is necessary when the appliance is used near children.
  • Page 8 SAFETY INSTRUCTIONS MAINTENANCE • o not repair or replace an part of the appliance. ll repairs and servicin m st e performed alified service personnel nless specificall recommended in this ner s an al. se onl a thori ed factor parts.

  • Page 9: Product Overview

    PRODUCT OVERVIEW PRODUCT OVERVIEW Parts Power Cord Reversible Terminal Block (gas models) door Access Panel (electric models) Control panel int filter Gas connection (gas models) Leveling feet Exhaust Duct Outlet Accessories Included Accessories Drying Rack Y connector Hoses (on some models) (Steam Models) (Steam Models) Optional Accessories...

  • Page 10: Installation

    10 INSTALLATION INSTALLATION Installation Overview lease read the follo in installation instr ctions first after p rchasin this prod ct or transportin it to another location. Check and choose the Level the dryer Vent the dryer proper location Connect the inlet hose Connect the Gas dryer Connect the Electric dryer (steam models)

  • Page 11: Installation Location Requirements

    INSTALLATION Installation Location Requirements WARNING • Read all installation instructions completely before installing and operating your dryer! It is important that you review this entire manual before installing and using your dryer. Detailed instructions concerning electrical connections, gas connections, and exhaust requirements are provided on the following pages. The installation requires: •...

  • Page 12: Clearances

    12 INSTALLATION Clearances 14" max.* 14" max.* (356 mm) (356 mm) 18" min.* (457 mm) 18" min.* (457 mm) 1"* 30.2" 5"** 1"* 30.2" 5"** (25 mm) (765mm) (127 mm) (25 mm) (765mm) (127 mm) 3" (76 mm) 48 in. (310 cm 0"...
  • Page 13 INSTALLATION Installation Spacing for Recessed Area or Closet, with Stacked Washer and Dryer 6" 3" (152 mm) (76 mm) 48 in. (310 cm 77 ½" (1968 mm) 24 in. (155 cm 3" (76 mm) 1" 5 ½" 1" 27" 1" (25 mm) (140 mm) (25 mm)

  • Page 14: Leveling The Dryer

    14 INSTALLATION Leveling the Dryer Use an adjustable wrench to turn the leveling feet. Unscrew the legs to raise the dryer or screw in the legs to lower it. Raise or lower with the leveling feet until the dryer is level from side WARNING to side and front to back.

  • Page 15: Reversing The Door

    INSTALLATION Reversing the Door While supporting the door, remove the 2 screws on the door hinge. Remove the door. Tools Required • Phillips screwdriver • ar e at lade scre driver recommended for hinge screws if they are tight or your Phillips screwdriver is worn) •...

  • Page 16: Installing The Side Vent Kit

    An adapter kit, part number 383EEL9001B, may be Elbow 1½" (38 mm) purchased from your LG retailer. This kit contains duct components necessary to change the dryer vent location. Remove the rear exhaust duct retaining screw.

  • Page 17: Stacking The Dryer

    INSTALLATION Stacking the Dryer To ensure safe and secure installation, please observe the following instructions. Stacking Kit Installation Make sure the surface of the washer is clean This stacking kit includes: and dry. Remove paper backing from the tape • Two (2) side rails on one of the stacking kit side brackets.

  • Page 18: Venting The Dryer

    18 INSTALLATION Venting the Dryer WARNING • Ductwork is not provided with the dryer. You WARNING should obtain the necessary ductwork locally. The vent hood should have hinged dampers to To reduce the risk of fire or explosion, electric prevent backdraft when the dryer is not in use. shock, property damage, injury to persons or •...
  • Page 19 INSTALLATION Routing and Connecting Ductwork Correct Venting NOTE Follow the guidelines below to maximize drying performance and reduce lint buildup and condensation in the ductwork. Ductwork and fittings are NOT included and must be purchased separately. • Use 4-inch (10.2 cm) diameter rigid, semi-rigid or e i le metal d ct or .

  • Page 20: Connecting The Inlet Hose (Steam Models)

    20 INSTALLATION Connecting the Inlet Hose d. Connect the long dryer hose to one side of the Y-connector and connect the washer hose to the (Steam Models) other side. The dryer must be connected to the cold water tap using the new water supply hose.

  • Page 21: Connecting Gas Dryers

    INSTALLATION Connecting Gas Dryers WARNING Gas Supply Requirements (continued) WARNING • Supply line requirements: Your laundry room To reduce the risk of fire or explosion, electric must have a rigid gas supply line to your dryer. shock, property damage, injury to persons, In the United States, an individual manual shutoff valve MUST be installed within at least 6 ft.
  • Page 22 22 INSTALLATION NOTE NOTE • In the Commonwealth of Massachusetts: This • DO NOT use old connectors. product must be installed by a licensed plumber Securely tighten all connections between the or as fitter. hen sin all t pe as sh t off dryer and your laundry room’s gas supply.

  • Page 23: Connecting Electric Dryers

    INSTALLATION Connecting Electric Dryers WARNING WARNING • A 4-wire connection is required for all mobile and manufactured home installations, as well as all To reduce the risk of fire or explosion, electric new construction after January 1, 1996. A 4-wire shock, property damage, injury to persons, connection must be used where local codes do or death when using this appliance, follow...

  • Page 24: Special Electrical Requirements

    24 INSTALLATION Special Electrical Final Installation Check Requirements Once you have completed the installation of the dryer and it is in its final location confirm proper operation (For Mobile or Manufactured Homes) with the following tests and Installation Test (Duct •...

  • Page 25: Installation Test (Duct Check)

    INSTALLATION Installation Test (Duct Check) Press the Start/Pause button. The dryer will start the test, which will last a Once you have completed the installation of the few minutes. The heat will be turned on and the dryer, use this test to make sure the condition of the temperatures in the drum will be measured.
  • Page 26 26 INSTALLATION Check the Duct Condition Error Codes If the Flow Sense™ LED is turned on, check the Check the error code before you call for service. exhaust system for restrictions and damage. Repair or replace the exhaust system as needed. Error Possible Solutions...
  • Page 27 INSTALLATION Restricted or Blocked Airflow Avoid long runs or runs with multiple elbows or bends. Too many elbows or Excess or crushed exhaust too long transition duct Check for blockages and lint buildup. Lint buildup or blockage Make sure the ductwork is not crushed or restricted. Crushed or damaged exhaust...

  • Page 28: Operation

    28 OPERATION OPERATION WARNING • o red ce the ris of fire electric shoc or in r to persons read the efore operating this appliance. Using the Dryer Clean the Lint Filter f the lint filter has not alread een cleaned lift o t the filter and remove the lint from the last load.

  • Page 29: Check The Lint Filter Before Every Load

    OPERATION Check the Lint Filter Before Grouping Similar Items Every Load For best results, sort clothes into loads that can be dried with the same drying cycle. l a s ma e s re the lint filter is clean efore Different fabrics have different care requirements, startin a ne load a clo ed lint filter ill increase...

  • Page 30: Control Panel

    30 OPERATION Control Panel Non-Steam Models (DLE3500*, DLG3501*, DLE3095*) Steam Models (DLEX3700*, DLGX3701*) Steam Models (DLEX3900*, DLGX3901*) NOTE • Model numbers can be found on the cabinet inside the door.
  • Page 31 LG’s steam technology allows you to inject fabrics with a swirling jet of steam to refresh clothes, reduce static, and make ironing easier. Simply select the Start/Pause Button Steam Fresh™...
  • Page 32 32 OPERATION Flow Sense Duct Blockage Sensing System WI-FI Indicator Indicator When the appliance is connected to the Internet The Flow Sense™ duct blockage sensing system through a home Wi-Fi network, this indicator appears. detects and alerts you to blockages in the ductwork that red ce e ha st o from the dr er.

  • Page 33: Cycle Guide

    OPERATION Cycle Guide NSF Certification Sensor Dry Cycles Sensor Dry cycles utilize LG’s unique dual sensor NSF International (formerly the National Sanitation system to detect and compare the moisture level Fo ndation certifies that the nti acterial c cle in clothes and in the air and adjust the drying time reduces 99.9% of bacteria on laundry, and none of...
  • Page 34 34 OPERATION Non-Steam Models ( DLE3500*, DLG3501*, DLE3095* = default setting ● = allowable option * = Energy Saver on by default Damp Dry Anti Cycle Fabric Type Temp. Wrinkle Care Level Signal Bacterial SENSOR DRY Normal Work clothes, Normal* Medium corduroys, etc.
  • Page 35 OPERATION Steam Models (DLEX3700*, DLGX3701*) = default setting ● = allowable option * = Energy Saver on by default Damp Dry Reduce Cycle Fabric Type Temp. Wrinkle Care Level Signal Static SENSOR DRY Normal Work clothes, Normal* Mid High corduroys, etc. Adj.
  • Page 36 36 OPERATION Steam Models (DLEX3900*, DLGX3901*) = default setting ● = allowable option * = Energy Saver on by default Damp Dry Reduce Cycle Fabric Type Temp. Wrinkle Care Level Signal Static SENSOR DRY Normal Work clothes, Normal* Mid High corduroys, etc.

  • Page 37: Cycle Modifier Buttons

    OPERATION Cycle Modifier Buttons Option Buttons Sensor Dry cycles have preset settings that are The dryer features several additional cycle options to selected automatically. Manual Dry cycles have customize cycles to meet individual needs. Certain default settings, but you may also customize the option buttons also feature a special function that settin s sin the c cle modifier ttons.

  • Page 38: Special Functions

    38 OPERATION Rack Dry (On Some Models) Special Functions Use the Rack Dry function with items, such as wool Some cycle option buttons also activate secondary swearters, silk items, and lingerie, that should be functions. These special functions are marked with an dried at.

  • Page 39: Steam Functions (Steam Models)

    The Reduce Static option injects steam late in the (Steam Models) drying cycle to reduce the static electricity caused by dry fabrics rubbing together. LG’s new steam technology injects fabrics with a swirling jet of hot steam to refresh clothes, reduce static, and make ironing easier. NOTE •...
  • Page 40 40 OPERATION Steam Cycle Guide = default setting ● = allowable option Default Fabric Fabric Maximum Steam Temp. Time Level State Type Amount Comforter Single Bedding (1 each) Steam Turbo 31 minutes Sanitary Steam Children’s 3 lbs. clothing Single Comforter Steam Turbo (1 each)

  • Page 41: Smart Functions

    To check your network frequency, contact your Internet service provider or refer to your wireless router manual. • LG SmartThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection. • The surrounding wireless environment can make...
  • Page 42 NOTE • To verify the Wi-Fi connection, check that Wi-Fi icon on the control panel is lit. • LG Smart ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection. • The machine supports 2.4 GHz Wi-Fi networks only.
  • Page 43 This device complies with part 15 of the FCC Rules. LG Electronics will also provide open source code Operation is subject to the following two conditions: to you on CD-ROM for a charge covering the cost...

  • Page 44: Smart Diagnosis™ Function

    Should you experience any problems with the appliance, it has the capability of transmitting data Use the Smart Diagnosis feature in the SmartThinQ via your telephone to the LG Customer Information application for help diagnosing issues with the Center. NFC or Wi-Fi equipped models can also...

  • Page 45: Maintenance

    MAINTENANCE MAINTENANCE Maintaining Ductwork Vent ductwork should be checked for lint buildup Regular Cleaning once per month and cleaned at least once per ear. f an noticea le red ction in air o or dr in performance occurs, immediately check ductwork for o str ctions and loc a es.

  • Page 46: Troubleshooting

    46 TROUBLESHOOTING TROUBLESHOOTING FAQs: Frequently Asked Questions When I press a button, why does my dryer beep and then nothing happens? The Control Lock feature is turned on. To turn off Control Lock, turn the dryer on, then press and hold the button that has *Control Lock on or under it for 3 seconds.

  • Page 47: Before Calling For Service

    TROUBLESHOOTING Before Calling for Service This dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the dryer does not function properly or does not function at all, check the following before you call for service.
  • Page 48 48 TROUBLESHOOTING Problem Possible Cause Solutions • Heavy fabrics take longer to dry because they tend to retain more moisture. To help reduce and maintain Large load of heavy fabrics. more consistent drying times for large and heavy fabrics, separate these items into smaller loads of a consistent size.
  • Page 49 TROUBLESHOOTING Performance Problem Possible Cause Solutions • onfirm and follo the instr ctions provided ith o r Fabric softener used incorrectly. fabric softener. • Use your dryer to dry only clean items. Soil from dirty Clean and dirty clothes are clothes can transfer to the clean clothes in the same or being dried together.
  • Page 50 50 TROUBLESHOOTING Problem Possible Cause Solutions • Use a fabric softener or the REDUCE STATIC option, if Fabric softener is not used or equipped, to reduce static electricity. Be sure to follow used incorrectly. the manufacturer’s instructions. • Overdrying a load of laundry can cause a buildup of static electricity.
  • Page 51 TROUBLESHOOTING Steam Functions (Steam Models) Problem Possible Cause Solutions • This is steam condensation. The Water drips from nozzle when This is normal. dripping water will stop after a short STEAM CYCLE starts time. • Small loads of 1 to 5 items work best. Garments still wrinkled after Steam Too many or overly different Load fewer garments.
  • Page 52 52 TROUBLESHOOTING Error Codes Problem Possible Cause Solutions Temperature sensor • Turn off the dryer and call for service. Error code: tE1 through tE7 failure. • Check the connection of the power cord to Power cord is connected Display shows error code: PS incorrectly.

  • Page 53: Warranty

    WARRANTY: Should your LG Dryer (“Product”) fail due to a defect in material or workmanship under normal home use during the warranty period set forth below, LG Canada will at its option repair or replace the Product upon receipt of proof of original retail purchase. This warranty is valid only to the original retail purchaser of the product and applies only to a Product distributed in Canada by LG Canada or an authorized Canadian distributor thereof.
  • Page 54 54 WARRANTY • Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of o r prod ct nless s ch dama e res lts from defects in materials or or manship and is reported within one (1) week of delivery.
  • Page 55 For complete warranty details and customer assistance, please call or visit our website: Call 1-888-542-2623 (24 hours a day, 365 days a year) and select the appropriate option from the menu, or visit our website at http://www.lg.ca Write your warranty information below...
  • Page 56 If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
  • Page 57 Limited Warranty. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar da s from the date of the first cons mer p rchaser s p rchase of the prod ct...

This manual is also suitable for:

Dle3095 seriesDlg3501 seriesDlex3700 seriesDlex3900 seriesDlgx3901 seriesDlgx3701 series

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