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Display Your Phone Number
Touch
> Main Menu
number and other information about your phone and account will be displayed.

Lock Phone

You can customize your phone to meet your personal security needs by entering your lock code
to change the security settings.
Tip: If you can‟t recall your lock code, try using the last four digits of your wireless phone
number. If this doesn‟t work, call Virgin Mobile Customer Service at 1-888-211-4727.
When your phone is locked, you can only receive incoming calls or make calls to 9-1-1, Virgin
Mobile Customer Service, or special numbers. (See
Lock Your Phone
1. Touch
> Main Menu
and enter your lock code. Please note that you will be asked if you want to change or
keep the default lock code the first time you access this menu.
2. Touch Lock Now.
Unlock Your Phone
1. From standby mode, touch Unlock.
2. Enter your lock code.
Change Lock Code
1. Touch
> Main Menu
and then enter your lock code.
2. Touch Change Lock Code and then enter and reenter your new lock code.
Tip: To access the Change Lock Code menu, you can also touch
the screen up) > Settings
Change Lock Code.
Call in Lock Mode
You can place calls to 9-1-1 and to your special numbers when in lock mode. (For information
on special numbers, see
■ To call an emergency number, special number, or Virgin Mobile Customer Service,
touch Dialer, enter the phone number, and touch Talk.
Settings
> Settings
> Phone Info
> (slide the screen up) > Settings
> (slide the screen up) > Settings
> Reset/Delete
Parental
Controls.)
> Phone#/User ID. Your phone
Parental
Controls.)
and enter your lock code. Then select
> Lock Phone
> Lock Phone
> Main Menu
> (slide
77

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