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Supermicro X11DDW-L User Manual

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X11DDW-L/NT
USER'S MANUAL
Revision 1.1a

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Summary of Contents for Supermicro X11DDW-L

  • Page 1 X11DDW-L/NT USER’S MANUAL Revision 1.1a...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 For processor/memory updates, please refer to our website at http://www.supermicro.com/ products/. Note: The X11DDW-L is supported by the Intel C621 chipset, and the X11DDW-NT is supported by the Intel C622 chipset. Manual organization Chapter 1 describes the features, specifi...
  • Page 4 X11DDW-L/NT User's Manual Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 5: Table Of Contents

    Preface Table of Contents Chapter 1 Introduction 1.1 Checklist ..........................8 1.2 Processor and Chipset Overview ..................18 1.3 Special Features ........................18 1.4 System Health Monitoring ....................19 1.5 ACPI Features ........................20 1.6 Power Supply ........................20 1.7 Super I/O ..........................20 1.8 Advanced Power Management ..................21 Intel ®...
  • Page 6 X11DDW-L/NT User's Manual DIMM Installation ......................37 DIMM Removal .........................37 2.5 Rear I/O Ports ........................38 2.6 Front Control Panel ......................42 2.7 Connectors .........................47 Power Connector ......................47 Headers ..........................49 2.8 Jumper Settings .........................58 How Jumpers Work ......................58 2.9 LED Indicators ........................62 2.10 PCI-E 3.0 Slots .........................65 Chapter 3 Troubleshooting 3.1 Troubleshooting Procedures ....................66...
  • Page 7 Table of Contents Appendix C Standardized Warning Statements Battery Handling ......................124 Product Disposal ......................126 Appendix D UEFI BIOS Recovery...

  • Page 8: Chapter 1 Introduction

    Chapter 1 Introduction Congratulationson purchasing your computer motherboard from an industry leader. Supermicro motherboards are designed to provide you with the highest standards in quality and performance. In addition to the motherboard, several important parts that are included with your shipment are listed below.
  • Page 9 Chapter 1: Introduction Figure 1-1. Motherboard Image Lorem ipsum Note: All graphics shown in this manual were based upon the latest PCB revision available at the time of publication of the manual. The motherboard you received may or may not look exactly the same as the graphics shown in this manual.
  • Page 10 X11DDW-L/NT User's Manual Figure 1-2. X11DDW-L Motherboard Layout (not drawn to scale) JUIDB1 USB2/3 (3.0) LAN2 LAN1 IPMI_LAN USB0/1(3.0) JM2_1 10G PHY C621 JSTBY1 S-SATA 0~3 I-SATA 0~3 I-SATA 4~7 JBT1 LEDM1 S-SGPIO2 SRW1 BIOS LICENSE MAC CODE BAR CODE...
  • Page 11 JBMC DEBUG BIOS LICENSE MAC CODE BAR CODE JSDCARD1 CPU1+CPU2 PCI-E 3.0 X16 JAOM JSXB1_3 PWRRST NIC HDD X NMI JRK1 X11DDW-L FAIL REV:1.02 JRK1 DESIGNED IN USA JNVI2C2 JSDCARD1 P1 DIMM P1 DIMM P2 DIMM P1_NVME0 (-NT) P2 DIMM...
  • Page 12 M.2 slot supported by PCH NVMe SMBus (I C) headers used for PCI-E hot-plug SMBus clock & data connections (an JNVI C1/JNVI SMCI-proprietary NVMe add-on card and cable are required; available for a Supermicro complete system only) Power Supply SMBbus I C header JPWR1/JPWR2...
  • Page 13 Chapter 1: Introduction Connector Description S-SGPIO2 Serial General Purpose I/O port USB0/1 Back panel USB 3.0 ports USB2/3 Back panel USB 3.0 ports USB4/5 USB 3.0 headers Back panel VGA port Description Status UID (Unit Identifi er) LED Solid Blue: Unit Identifi ed Onboard Power LED On: Onboard Power On M.2 LED...
  • Page 14 DIMM Size • Up to 128GB at 1.2V Note 1: Memory speed support depends on the processors used in the system. Note 2: For the latest CPU/memory updates, please refer to our website at http://www.supermicro.com/products/ motherboard. Chipset • Intel C621 (X11DDW-L) •...
  • Page 15 • Power-on mode for AC power recovery • Intel® Intelligent Power Node Manager 3.0 (available when the Supermicro Power Manager [SPM] is installed and a special power supply is used. See the note on page 20.) • Management Engine (ME) System Health Monitoring •...
  • Page 16 fi guration User's Guide available at http://www.supermicro.com/support/manuals/. Note 3: It is strongly recommended that you change BMC log-in information upon initial system power-on. The manufacture default username is ADMIN and the password is ADMIN. For proper BMC confi guration, please refer to http://www.supermicro.com/ products/info/fi les/IPMI/Best_Practices_BMC_Security.pdf...
  • Page 17 Chapter 1: Introduction Figure 1-3. System Block Diagram VCCP0 12v VCCP1 12v #F-0 #M-0 VR13 VR13 #E-0 #L-0 5+1 PHASE 5+1 PHASE #D-0 #K-0 #C-0 205W #J-0 205W 10.4/11.2G #B-0 #H-0 #A-0 #G-0 VCCP0-(F) VCCP1 CPU1 CPU2 PECI : 30 PECI : 31 SOCKET ID : 0 SOCKET ID : 1...

  • Page 18: Processor And Chipset Overview

    With support of a 6-channel DDR4 memory controller and up to 28 cores with Hyper-Threading technology, the X11DDW-L/NT provides maximal performance, system cooling, and PCI-E capacity. This motherboard is optimized for general purpose server platforms.

  • Page 19: System Health Monitoring

    The default setting is Last State. 1.4 System Health Monitoring This section describes the health monitoring features of the X11DDW-L/NT motherboard. The motherboard has an onboard Baseboard Management Controller (AST 2500) chip that supports system health monitoring. Once a voltage becomes unstable, a warning is given or an error message is sent to the screen.

  • Page 20: Acpi Features

    X11DDW-L/NT User's Manual System Resource Alert ® This feature is available when used with SuperDoctor 5 . SuperDoctor 5 is used to notify the user of certain system events. For example, you can confi gure SuperDoctor 5 to provide you with warnings when the system temperature, CPU temperatures, voltages and fan speeds go beyond a predefi...

  • Page 21: Advanced Power Management

    Chapter 1: Introduction 1.8 Advanced Power Management The following new advanced power management features are supported by the motherboard. ® Intel Intelligent Power Node Manager (IPNM) Intel's Intelligent Power Node Manager (IPNM) provides your system with real-time thermal control and power management for maximum energy effi ciency. Although IPNM Specifi cation Version 2.0/3.0 is supported by the BMC (Baseboard Management Controller), your system must also have IPNM-compatible Management Engine (ME) fi...

  • Page 22: Chapter 2 Installation

    X11DDW-L/NT User's Manual Chapter 2 Installation 2.1 Static-Sensitive Devices Electrostatic Discharge (ESD) can damage electronic com ponents. To avoid damaging your motherboard and your system, it is important to handle it very carefully. The following measures are generally suffi cient to protect your equipment from ESD.

  • Page 23: Motherboard Installation

    I-SATA 0~3 I-SATA 4~7 LEDM1 S-SGPIO2 SRW1 BIOS LICENSE MAC CODE BAR CODE JSDCARD1 JAOM PWRRST NIC HDD X NMI X11DDW-L FAIL REV:1.02 JRK1 DESIGNED IN USA JNVI2C2 P1 DIMM P1 DIMM P2 DIMM P2 DIMM FAN4 FAN3 FAN2 FAN1 FAN6...

  • Page 24: Installing The Motherboard

    X11DDW-L/NT User's Manual Installing the Motherboard 1. Locate the mounting holes on the motherboard. See the previous page for the locations of the mounting holes. 2. Locate the matching mounting holes on the chassis. Align the mounting holes on the motherboard against the mounting holes on the chassis.

  • Page 25: Processor And Heatsink Installation

    CPU socket cap is in place and none of the socket pins are bent; otherwise, contact your retailer immediately. • Refer to the Supermicro website for updates on CPU support. The Intel 81xx/61xx/51xx/41xx/31xx Series Processors Note: The 81xx/61xx/51xx/41xx/31xx processors contain two models-the F model processors and the Non-F model processors.

  • Page 26: Overview Of The Processor Socket Assembly

    X11DDW-L/NT User's Manual Overview of the Processor Socket Assembly The processor socket assembly contains 1) the 81/xx/61xx/51xx/41xx/31xx processor, 2) CPU/heatsink carrier, 3) dust cover, and 4) CPU socket. 81xx/61xx/51xx/41xx/31xx Processor 2. CPU/Heatsink Carrier 3. Dust Cover 4. CPU Socket CPU Socket Assembly Note: Be sure to cover the CPU socket with the dust cover when the CPU is not in- stalled.

  • Page 27: Overview Of The Processor Heatsink Module

    Chapter 2: Installation Overview of the Processor Heatsink Module The processor heatsink module (PHM) contains 1) a passive heatsink, 2) a CPU/heatsink carrier, and 3) the 81/xx/61xx/51xx/41xx/31xx processor. 1. Passive Heatsink 2. CPU/Heatsink Carrier 81/xx/61xx/51xx/41xx/31xx processor Processor Heatsink Module (Bottom View)

  • Page 28: Preparing The Cpu Socket For Installation

    X11DDW-L/NT User's Manual Preparing the CPU Socket for Installation This motherboard comes with the CPU socket pre-assembled in the factory. The CPU socket contains 1) a dust cover, 2) a socket bracket, 3) the CPU (LGA3647) socket, and 4) a back plate.

  • Page 29: Attaching The Processor To The Cpu/Heatsink Carrier

    Chapter 2: Installation Attaching the Processor to the CPU/Heatsink Carrier To properly install the CPU onto the CPU/heatsink carrier, please follow the steps below. 1. Locate Pin 1 (Notch A), Notch B, and Notch C on the CPU and locate Pin 1 (Notch A), Notch B, and Notch C on the CPU/heatsink carrier.

  • Page 30: Attaching The Cpu/Carrier Assembly To The Passive Heatsink To Form The Processor Heatsink Module (Phm)

    X11DDW-L/NT User's Manual Attaching the CPU/Carrier Assembly to the Passive Heatsink to Form the Processor Heatsink Module (PHM) After you have made a CPU/carrier assembly, please follow the steps below to mount the assembly onto the heatsink to create the Processor Heatsink Module (PHM).

  • Page 31: Installing The Processor Heatsink Module (Phm)

    Chapter 2: Installation Installing the Processor Heatsink Module (PHM) 1. Once you have assembled the processor heatsink module (PHM) by following the instructions listed on the previous page, align the processor heatsink module with the CPU socket on the motherboard. 2.

  • Page 32: Removing The Processor Heatsink Module (Phm)

    X11DDW-L/NT User's Manual Removing the Processor Heatsink Module (PHM) Before starting to remove the processor heatsink module (PHM), unplug power cord from the power outlet. 1. Using a T30-size star driver, turn the screws on the PHM counterclockwise to loosen it from the socket, starting with screw marked #4 (in the sequence of 4, 3, 2, 1).

  • Page 33: Memory Support And Installation

    Memory Support The X11DDW-L/NT supports up to 1536GB of 3DS LRDIMM/RDIMM DDR4 ECC 2666/2400/2133 MHz memory in 12 memory slots. Populating these DIMM modules with a pair of memory modules of the same type and size will result in interlved memory, which will improve memory performance.

  • Page 34: Dimm Population Requirements For The 81Xx/61Xx/51Xx/41Xx/31Xx Processor

    X11DDW-L/NT User's Manual DIMM Population Requirements for the 81xx/61xx/51xx/41xx/31xx Processor For optimal memory performance, follow the tables below when populating memory modules. Key Parameters for DIMM Confi gurations Parameters Possible Values Number of Channels 1, 2, 3, 4, 5, or 6...
  • Page 35 Chapter 2: Installation DDR4 Only Socket Level Population Requirements DDR4 Socket Level Minimum Population Requirements • There should be at least one DDR4 DIMM per socket. • If only one DIMM is populated in a channel, then populate it in the slot furthest away from CPU. •...
  • Page 36 X11DDW-L/NT User's Manual Memory Population Table for the X11DDW-L/NT Note: Unbalanced memory confi guration decreases memory performance and is not recommended for Supermicro motherboards. Memory Population Tables for the X11DP Motherboard w/12 DIMM Slots Onboard When 1 CPU is used: Memory Population Sequence 1 CPU &...

  • Page 37: Dimm Installation

    SRW1 BIOS LICENSE MAC CODE BAR CODE JSDCARD1 use memory modules of the same type JAOM PWRRST NIC HDD X NMI X11DDW-L FAIL REV:1.02 and speed on the motherboard. JRK1 DESIGNED IN USA JNVI2C2 P1 DIMM P1 DIMM P2 DIMM P2 DIMM 2.

  • Page 38: Rear I/O Ports

    X11DDW-L/NT User's Manual 2.5 Rear I/O Ports See the fi gure below for the locations and descriptions of the various I/O ports on the rear of the motherboard. JUIDB1 USB2/3 (3.0) LAN2 LAN1 IPMI_LAN USB0/1(3.0) JM2_1 10G PHY C621 JSTBY1...
  • Page 39 I-SATA 4~7 JBT1 LEDM1 S-SGPIO2 SRW1 BIOS LICENSE MAC CODE BAR CODE JSDCARD1 JAOM PWRRST NIC HDD X NMI X11DDW-L FAIL REV:1.02 JRK1 DESIGNED IN USA JNVI2C2 P1 DIMM P1 DIMM P2 DIMM P2 DIMM FAN4 FAN3 FAN2 FAN1 FAN6...
  • Page 40 X11DDW-L/NT User's Manual Universal Serial Bus (USB) Ports There are two USB 3.0 ports (USB0/1) and two USB 3.0 ports (USB2/3) on the I/O back panel. Additionally, an internal USB 3.0 header located on the motherboard also provides two USB connection (USB4/5) for front access.
  • Page 41 I-SATA 4~7 JBT1 LEDM1 S-SGPIO2 SRW1 BIOS LICENSE MAC CODE BAR CODE JSDCARD1 JAOM PWRRST NIC HDD X NMI X11DDW-L FAIL REV:1.02 JRK1 DESIGNED IN USA JNVI2C2 P1 DIMM P1 DIMM P2 DIMM P2 DIMM FAN4 FAN3 FAN2 FAN1 FAN6...

  • Page 42: Front Control Panel

    JF1 contains header pins for various buttons and indicators that are normally located on a control panel at the front of the chassis. These connectors are designed specifi cally for use with Supermicro chassis. See the fi gure below for the descriptions of the front control panel buttons and LED indicators.
  • Page 43 Chapter 2: Installation Power Button The Power Button connection is located on pins 1 and 2 of JF1. Momentarily contacting both pins will power on/off the system. This button can also be confi gured to function as a suspend button (with a setting in the BIOS - see Chapter 4). To turn off the power when the system is in suspend mode, press the button for 4 seconds or longer.
  • Page 44 X11DDW-L/NT User's Manual Power Fail LED The Power Fail LED connection is located on pins 5 and 6 of JF1. Refer to the table below for pin defi nitions. Power Fail LED Pin Defi nitions (JF1) Pin# Defi nition 3.3V...
  • Page 45 Chapter 2: Installation NIC1/NIC2 (LAN1/LAN2) The NIC (Network Interface Controller) LED connection for LAN port 1 is located on pins 11 and 12 of JF1, and LAN port 2 is on pins 9 and 10. Attach the NIC LED cables here to display network activity.
  • Page 46 X11DDW-L/NT User's Manual Power LED The Power LED connection is located on pins 15 and 16 of JF1. Refer to the table below for pin defi nitions. Power LED Pin Defi nitions (JF1) Pins Defi nition 3.3V PWR LED NMI Button The non-maskable interrupt (NMI) button header is located on pins 19 and 20 of JF1.

  • Page 47: Connectors

    JBT1 I-SATA 0~3 LEDM1 S-SGPIO2 SRW1 BIOS LICENSE MAC CODE BAR CODE JSDCARD1 JAOM PWRRST NIC HDD X NMI X11DDW-L FAIL REV:1.02 JRK1 DESIGNED IN USA JNVI2C2 P1 DIMM P1 DIMM P2 DIMM P2 DIMM FAN4 FAN3 FAN2 FAN1 FAN6...
  • Page 48 X11DDW-L/NT User's Manual 12V 8-pin CPU Power Connectors JPWR1 and JPWR2 are the 8-pin 12V DC power input for the CPU or alternative single power source for a special enclosure when the 24-pin ATX power is not in use. Refer to the table below for pin defi...

  • Page 49: Headers

    I-SATA 4~7 LEDM1 6. FAN6 S-SGPIO2 SRW1 BIOS LICENSE MAC CODE BAR CODE JSDCARD1 JAOM PWRRST NIC HDD X NMI X11DDW-L FAIL REV:1.02 JRK1 DESIGNED IN USA JNVI2C2 P1 DIMM P1 DIMM P2 DIMM P2 DIMM FAN4 FAN3 FAN2 FAN1 FAN6...
  • Page 50 The JTPM1 header is used to connect a Trusted Platform Module (TPM)/Port 80, which is available from Supermicro (optional). A TPM/Port 80 connector is a security device that supports encryption and authentication in hard drives. It allows the motherboard to deny access if the TPM associated with the hard drive is not installed in the system.
  • Page 51 I-SATA 4~7 JBT1 LEDM1 S-SGPIO2 SRW1 BIOS LICENSE MAC CODE BAR CODE JSDCARD1 JAOM PWRRST NIC HDD X NMI X11DDW-L FAIL REV:1.02 JRK1 DESIGNED IN USA JNVI2C2 P1 DIMM P1 DIMM P2 DIMM P2 DIMM FAN4 FAN3 FAN2 FAN1 FAN6...
  • Page 52 X11DDW-L/NT User's Manual Standby Power The Standby Power header is located at JSTBY1 on the motherboard. You must have a card with a Standby Power connector and a cable to use this feature. Refer to the table below for pin defi nitions.
  • Page 53 I-SATA 4~7 JBT1 LEDM1 S-SGPIO2 SRW1 BIOS LICENSE MAC CODE BAR CODE JSDCARD1 JAOM PWRRST NIC HDD X NMI X11DDW-L FAIL REV:1.02 JRK1 DESIGNED IN USA JNVI2C2 P1 DIMM P1 DIMM P2 DIMM P2 DIMM FAN4 FAN3 FAN2 FAN1 FAN6...
  • Page 54 C1/2), used for PCI-E SMBus clock and data connections, provide hot-plug support via a dedicated SMBus interface. This feature is only available for a Supermicro complete system with an SMCI-proprietary NVMe add-on card and cable installed. See the table below for pin defi nitions.
  • Page 55 Chapter 2: Installation PCI-E M.2 Slot The X11DDW-L/NT motherboard has one PCI-E M.2 slot. M.2 was formerly Next Generation Form Factor (NGFF) and serves to replace mini PCI-E. M.2 supports a variety of card sizes with increased functionality and spatial effi ciency. The M.2 socket on the motherboard supports PCI-E 3.0 X4 (32 Gb/s) SSD cards in the 2260, 2280 and 22110 form factors.
  • Page 56 X11DDW-L/NT User's Manual I-SATA 3.0 and S-SATA 3.0 Ports The X11DDW-L/NT has eight I-SATA 3.0 ports (I-SATA0~3, I-SATA4~7) and six S-SATA (S-SATA0~3, S-SATA4, S-SATA5) on the motherboard. These SATA ports are supported by the Intel C621/C622 chipset. S-SATA4/S-SATA5 can be used with Supermicro SuperDOMs which are yellow SATA DOM connectors with power pins built in, and do not require external power cables.
  • Page 57 I-SATA 4~7 JBT1 LEDM1 S-SGPIO2 SRW1 BIOS LICENSE MAC CODE BAR CODE JSDCARD1 JAOM PWRRST NIC HDD X NMI X11DDW-L FAIL REV:1.02 JRK1 DESIGNED IN USA JNVI2C2 P1 DIMM P1 DIMM P2 DIMM P2 DIMM FAN4 FAN3 FAN2 FAN1 FAN6...

  • Page 58: Jumper Settings

    X11DDW-L/NT User's Manual 2.8 Jumper Settings How Jumpers Work To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identifi ed with a square solder pad on the printed circuit board. See the diagram at right for an example of jumping pins 1 and 2.
  • Page 59 I-SATA 4~7 JBT1 LEDM1 S-SGPIO2 SRW1 BIOS LICENSE MAC CODE BAR CODE JSDCARD1 JAOM PWRRST NIC HDD X NMI X11DDW-L FAIL REV:1.02 JRK1 DESIGNED IN USA JNVI2C2 P1 DIMM P1 DIMM P2 DIMM P2 DIMM FAN4 FAN3 FAN2 FAN1 FAN6...
  • Page 60 X11DDW-L/NT User's Manual Management Engine (ME) Recovery Use jumper JPME1 to select ME Firmware Recovery mode, which will limit resource allocation for essential system operation only in order to maintain normal power operation and management. In the single operation mode, online upgrade will be available via Recovery mode.
  • Page 61 I-SATA 4~7 JBT1 LEDM1 S-SGPIO2 SRW1 BIOS LICENSE MAC CODE BAR CODE JSDCARD1 JAOM PWRRST NIC HDD X NMI X11DDW-L FAIL REV:1.02 JRK1 DESIGNED IN USA JNVI2C2 P1 DIMM P1 DIMM P2 DIMM P2 DIMM FAN4 FAN3 FAN2 FAN1 FAN6...

  • Page 62: Led Indicators

    X11DDW-L/NT User's Manual 2.9 LED Indicators LAN 1/2 Activity LED Link LED LAN LEDs The LAN ports are located on the IO GLAN Activity Indicator (Left) Backplane on the motherboard. Each LED Settings Ethernet LAN port has two LEDs. The...
  • Page 63 JSTBY1 S-SATA 0~3 I-SATA 0~3 I-SATA 4~7 JBT1 LEDM1 S-SGPIO2 SRW1 BIOS LICENSE MAC CODE BAR CODE JSDCARD1 JAOM X11DDW-L PWRRST NIC HDD X NMI FAIL REV:1.02 JRK1 DESIGNED IN USA JNVI2C2 P1 DIMM P1 DIMM P2 DIMM P2 DIMM...
  • Page 64 X11DDW-L/NT User's Manual Unit ID LED A rear UID LED indicator at LE1 is located near the UID switch on the back panel. This UID indicator provides easy identifi cation of a system.unit that may need service. UID LED LED Indicator LED Color Defi...

  • Page 65: Pci-E 3.0 Slots

    I-SATA 4~7 JBT1 LEDM1 S-SGPIO2 SRW1 BIOS LICENSE MAC CODE BAR CODE JSDCARD1 JAOM PWRRST NIC HDD X NMI X11DDW-L FAIL REV:1.02 JRK1 DESIGNED IN USA JNVI2C2 P1 DIMM P1 DIMM P2 DIMM P2 DIMM FAN4 FAN3 FAN2 FAN1 FAN6...

  • Page 66: Chapter 3 Troubleshooting

    X11DDW-L/NT User's Manual Chapter 3 Troubleshooting 3.1 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/ or ‘Returning Merchandise for Service’ section(s) in this chapter. Always disconnect the AC power cord before adding, changing or installing any non hot-swap hardware components.
  • Page 67 Chapter 3: Troubleshooting No Video 1. If the power is on but you have no video, remove all the add-on cards and cables. 2. Use the speaker to determine if any beep codes exist. Refer to Appendix A for details on beep codes.
  • Page 68 X11DDW-L/NT User's Manual Losing the System's Setup Confi guration 1. Make sure that you are using a high quality power supply. A poor quality power supply may cause the system to lose the CMOS setup information. Refer to Section 1.6 for details on recommended power supplies.
  • Page 69 Chapter 3: Troubleshooting 3. Using the minimum confi guration for troubleshooting: Remove all unnecessary components (starting with add-on cards fi rst), and use the minimum confi guration (but with a CPU and a memory module installed) to identify the trouble areas. Refer to the steps listed in Section A above for proper troubleshooting procedures.

  • Page 70: Technical Support Procedures

    X11DDW-L/NT User's Manual 3.2 Technical Support Procedures Before contacting Technical Support, please take the following steps. Also, note that as a motherboard manufacturer, we do not sell directly to end-users, so it is best to fi rst check with your distributor or reseller for troubleshooting services. They should know of any possible problem(s) with the specifi...

  • Page 71: Frequently Asked Questions

    Updated BIOS fi les are located on our website at http://www. supermicro.com. Please check our BIOS warning message and the information on how to update your BIOS on our website. Select your motherboard model and download the BIOS fi...

  • Page 72: Battery Removal And Installation

    X11DDW-L/NT User's Manual 3.4 Battery Removal and Installation Battery Removal To remove the onboard battery, follow the steps below: 1. Power off your system and unplug your power cable. 2. Locate the onboard battery as shown below. 3. Using a tool such as a pen or a small screwdriver, push the battery lock outwards to unlock it.

  • Page 73: Returning Merchandise For Service

    Shipping and handling charges will be applied for all orders that must be mailed when service is complete. For faster service, RMA authorizations may be requested online (http://www.supermicro.com/ support/rma/). This warranty only covers normal consumer use and does not cover damages incurred in shipping or from failure due to the alteration, misuse, abuse or improper maintenance of products.

  • Page 74: Chapter 4 Bios

    BIOS 4.1 Introduction This chapter describes the AMIBIOS™ Setup utility for the X11DDW-L/NT motherboard. The BIOS is stored on a chip and can be easily upgraded using a fl ash program. Note: Due to periodic changes to the BIOS, some settings may have been added or deleted and might not yet be recorded in this manual.

  • Page 75: Main Setup

    fi elds. The date must be entered in MM/DD/YYYY format. The time is entered in HH:MM:SS format. Note: The time is in the 24-hour format. For example, 5:30 P.M. appears as 17:30:00. Supermicro X11DDW-L BIOS Version This item displays the version of the BIOS ROM used in the system.
  • Page 76 X11DDW-L/NT User's Manual Memory Information Total Memory This item displays the total size of memory available in the system.

  • Page 77: Advanced Setup Confi Gurations

    Chapter 4: BIOS 4.3 Advanced Setup Confi gurations Use the arrow keys to select Boot Setup and press <Enter> to access the submenu items. Warning: Take caution when changing the Advanced settings. An incorrect value, a very high DRAM frequency, or an incorrect DRAM timing setting may make the system unstable. When this occurs, revert to the default to the manufacture default settings.
  • Page 78 X11DDW-L/NT User's Manual Wait For "F1" If Error Use this feature to force the system to wait until the 'F1' key is pressed if an error occurs. The options are Disabled and Enabled. INT19 (Interrupt 19) Trap Response Interrupt 19 is the software interrupt that handles the boot disk function. When this feature is set to Immediate, the ROM BIOS of the host adaptors will "capture"...
  • Page 79 Chapter 4: BIOS Throttle on Power Fail Use this feature to decrease system power by throttling CPU frequency when one power supply has failed. The options are Disabled and Enabled. CPU Confi guration Processor Confi guration The following CPU information will display: •...
  • Page 80 X11DDW-L/NT User's Manual thus preventing a worm or a virus from fl ooding illegal codes to overwhelm the processor or damage the system during an attack. The default is Enable. Intel Virtualization Technology Select Enabled to support Intel Virtualization Technology, which will allow one platform to run multiple operating systems and applications in independent partitions, creating multiple "virtual"...
  • Page 81 Chapter 4: BIOS AES-NI Select Enable to use the Intel Advanced Encryption Standard (AES) New Instructions (NI) to ensure data security. The options are Disable and Enable.  Advanced Power Management Confi guration Power Technology Select Energy Effi cient to support power-saving mode. Select Custom to customize system power settings.
  • Page 82 X11DDW-L/NT User's Manual Turbo Mode (Available when "SpeedStep" is set to Enable) Select Enable for processor cores to run faster than the frequency specifi ed by the manufacturer. The options are Disable and Enable.  Hardware PM- (Power Management) State Control (Available when "Power Technology"...
  • Page 83 Chapter 4: BIOS generate snoops (instead of memory lockups) for WCiLF (Cores). The options are Disable, Auto, Enable for Remote InvItoM Hybrid Push, InvItoM AllocFlow, Enable for Remote InvItoM Hybrid AllocNonAlloc, and Enable for Remote InvItoM and Remote WViLF. Select Enable to use the "Sub NUMA (Non-Uniform Memory Access) Cluster" (SNC) memory scheme, which supports full SNC (2-cluster) interleave and 1-way IMC interleave.
  • Page 84 X11DDW-L/NT User's Manual  CPU T State Control Software Controlled T-States If this feature is set to Enable, CPU throttling settings will be supported by the software of the system. The options are Disable and Enable. Chipset Confi guration Warning: Setting the wrong values in the following features may cause the system to malfunc- tion.
  • Page 85 Chapter 4: BIOS Memory Frequency Use this feature to set the maximum memory frequency for onboard memory modules. The options are Auto,1866, 2000, 2133,2400, and 2666. Data Scrambling for NVDIMM Select Enable to enable data scrambling for onboard NVDIMM memory to enhance system performance and security.
  • Page 86 X11DDW-L/NT User's Manual  Memory Topology This item displays the information of onboard memory modules as detected by the BIOS. • P1 DIMMA1/P1 DIMMB1/P1 DIMMC1/P1 DIMMD1/P1 DIMME1/P1 DIMMF1 • P2 DIMMA1/P2 DIMMB1/P2 DIMMC1/P2 DIMMD1/P2 DIMME1/P2 DIMMF1  Memory RAS (Reliability_Availability_Serviceability) Confi guration Use this submenu to confi...
  • Page 87 Chapter 4: BIOS SDDC Plus One (Available when this feature is supported by the CPU & the item: Intel Run Sure is set to Disable) SDDC (Single Device Data Correction) checks and corrects single-bit or multiple-bit (4-bit max.) memory faults that affect an entire single x4 DRAM device. SDDC Plus One is the enhanced feature to SDDC.
  • Page 88 X11DDW-L/NT User's Manual IOU1 (IIO PCIe Br2) This feature confi gures the PCI-E Bifuraction setting for a PCI-E port specifi ed by the user. The options are x4x4x4x4, x4x4x8, x8x4x4, x8x8, x16, and Auto. IOU2 (IIO PCIe Br3) This feature confi gures the PCI-E Bifuraction setting for a PCI-E port specifi ed by the user.
  • Page 89 Chapter 4: BIOS item for TLP Processing Hint support, which will allow a "TPL request" to provide "hints" to help optimize the processing of each transaction occurred in the target memory space. The options are Yes and No. Prioritize TPH (TLP Processing Hint) Select Yes to prioritize the TPL requests that will allow the "hints"...
  • Page 90 X11DDW-L/NT User's Manual Intel® VMD Technology  Intel® VMD for Volume Management Device on CPU1 VMD Confi g for PStack0 Intel® VMD for Volume Management Device Select Enable to use the Intel Volume Management Device Technology for this stack. The options are Disable and Enable.
  • Page 91 Chapter 4: BIOS *If the item "Intel VMD for Volume Management Device" above is set to Enable, the following items will be dislayed: VMD port 3A~VMD port 3D (Available when the device is detected by the system) Select Enable to use the Intel Volume Management Device Technology for this spe- cifi...
  • Page 92 X11DDW-L/NT User's Manual Hot Plug Capable (Available when the device is detected by the system) Use this feature to enable hot plug support for PCIe root ports 2A~2D. The options are Disable and Enable. VMD Confi g for PStack2 Intel® VMD for Volume Management Device Select Enable to use the Intel Volume Management Device Technology for this stack.
  • Page 93 Chapter 4: BIOS Port 60/64 Emulation Select Enabled for I/O port 60h/64h emulation support, which in turn, will provide complete legacy USB keyboard support for the operating systems that do not support legacy USB devices. The options are Enabled and Disabled. PCI-E PLL SSC Select Enable for PCH PCIe Spread Spectrum Clocking support, which will allow the BIOS to monitor and attempt to reduce the level of Electromagnetic Interference caused by the...
  • Page 94 X11DDW-L/NT User's Manual SATA RSTe Boot Info (Available when the item "Confi gure SATA as" is set to "RAID") Select Enable to enable full int13h support for devices connected to the SATA controller which will allow these SATA devices to be used as boot devices for system boot. The options are Disable and Enable.
  • Page 95 Chapter 4: BIOS Confi gure sSATA as Select AHCI to confi gure an sSATA drive specifi ed by the user as an AHCI drive. Select RAID to confi gure an sSATA drive specifi ed by the user as a RAID drive. The options are AHCI and RAID.
  • Page 96 X11DDW-L/NT User's Manual  PCIe/PCI/PnP Confi guration The following PCI information will be displayed: • PCI Bus Driver Version • PCI Devices Common Settings: Above 4G Decoding (Available if the system supports 64-bit PCI decoding) Select Enabled to decode a PCI device that supports 64-bit in the space above 4G Address.
  • Page 97 Chapter 4: BIOS boot the computer using a legacy device installed on the PCI-E slot specifi ed by the user. The options are Disabled, Legacy and EFI. (Note: Riser card names may differ in each system.) Onboard LAN Device Select Enable to use onboard LAN devices for internet connections. The options are Disabled and Enable.
  • Page 98 X11DDW-L/NT User's Manual PXE Boot Wait Time Use this feature to select the wait time to press the <ESC> key to abort the PXE boot. The default is 0. Media Detect Time Use this feature to select the wait time in seconds for the BIOS ROM to detect the LAN media (Internet connection or LAN port).
  • Page 99 Chapter 4: BIOS Device Settings This item displays the base I/O port address and the Interrupt Request address of a serial port specifi ed by the user. Note: This item is hidden when Serial Port 2 is set to Disabled. Change Port 2 Settings This feature specifi...
  • Page 100 X11DDW-L/NT User's Manual Data Bits Use this feature to set the data transmission size for Console Redirection. The options are 7 (Bits) and 8 (Bits). Parity A parity bit can be sent along with regular data bits to detect data transmission errors.
  • Page 101 Chapter 4: BIOS Redirection After BIOS Post Use this feature to enable or disable legacy Console Redirection after BIOS POST. When the option-Bootloader is selected, legacy Console Redirection is disabled before booting the OS. When the option-Always Enable is selected, legacy Console Redirection remains enabled upon OS bootup.
  • Page 102 X11DDW-L/NT User's Manual Stop Bits A stop bit indicates the end of a serial data packet. Select 1 Stop Bit for standard serial data communication. Select 2 Stop Bits if slower devices are used. The options are 1 and 2.
  • Page 103 Chapter 4: BIOS Stop Bits A stop bit indicates the end of a serial data packet. Select 1 Stop Bit for standard serial data communication. Select 2 Stop Bits if slower devices are used. The options are 1 and 2. ACPI Settings NUMA This setting Enables or Disables Non-Uniform Memory Access (NUMA), a feature that...
  • Page 104 X11DDW-L/NT User's Manual • Active PCR Banks • Available PCR Banks Pending Operation Use this feature to schedule a TPM-related operation to be performed by a security (TPM) device at the next system boot to enhance system data integrity. Your system will reboot to carry out a pending TPM operation.
  • Page 105 EV DFX (Device Function On-Hide) support for the system to work properly. (EV DFX is under "IIO Confi guration" in the "Chipset/North Bridge" submenu). Note 2: For more information on TPM, please refer to the TPM manual at http://www. supermicro.com/manuals/other.  iSCSI Confi guration iSCSI Initiator Name This feature allows the user to enter the unique name of the iSCSI Initiator in IQN format.
  • Page 106 X11DDW-L/NT User's Manual Serial Port for Out-of-Band Management/Windows Emergency Management Services (EMS) Console Redirection Settings Console Redirection (for EMS) Select Enabled to enable console redirection support for a serial port specifi ed by the user. The options are Enabled and Disabled.

  • Page 107: Event Logs

    Chapter 4: BIOS 4.4 Event Logs Use this feature to confi gure Event Log settings.  Change SMBIOS Event Log Settings Enabling/Disabling Options SMBIOS Event Log Change this item to enable or disable all features of the SMBIOS Event Logging during system boot.
  • Page 108 X11DDW-L/NT User's Manual SMBIOS Event Long Standard Settings Log System Boot Event This option toggles the System Boot Event logging to enabled or disabled. The options are Disabled and Enabled. MECI The Multiple Event Count Increment (MECI) counter counts the number of occurrences that a duplicate event must happen before the MECI counter is increment.

  • Page 109: Ipmi

    Chapter 4: BIOS 4.5 IPMI Use this feature to confi gure Intelligent Platform Management Interface (IPMI) settings. BMC Firmware Revision This item indicates the IPMI fi rmware revision used in your system. IPMI Status (Baseboard Management Controller) This item indicates the status of the IPMI fi rmware installed in your system. ...
  • Page 110 X11DDW-L/NT User's Manual When SEL is Full This feature allows the user to decide what the BIOS should do when the system event log is full. Select Erase Immediately to erase all events in the log when the system event log is full.
  • Page 111 Chapter 4: BIOS • Confi guration Address Source: Use this feature to select the IP address source for this computer. If Static is selected, you will need to know the IP address of this computer and enter it to the system manually in the fi eld. If DHCP is selected, AMI BIOS will search for a DHCP (Dynamic Host Confi...

  • Page 112: Security

    X11DDW-L/NT User's Manual 4.6 Security This menu allows the user to confi gure the following security settings for the system. Administrator Password Use this feature to set the administrator password which is required to enter the BIOS setup utility. The length of the password should be from 3 characters to 20 characters long.
  • Page 113 Chapter 4: BIOS  Secure Boot When you select this submenu and press the <Enter> key, the following items will display: • System Mode • Secure Boot • Vendor Keys Secure Boot If this item is set to Enabled, Secure Boot will be activated when a Platform Key (PK) is entered.
  • Page 114 X11DDW-L/NT User's Manual Platform Key (PK)  This feature allows the user to enter and confi gure a set of values to be used as a platform fi rmware key for the system. This set of values also indicate the size, the keys numbers, and the key source of the Platform Key.

  • Page 115: Boot

    Chapter 4: BIOS 4.7 Boot Use this feature to confi gure Boot settings. Boot Mode Select Use this feature to select the type of devices to be used for system boot. The options are Legacy, UEFI (Unifi ed Extensible Firmware Interface), and Dual. Legacy to EFI Support Select Enabled for the system to boot from an EFI OS when the Legacy OS fails.
  • Page 116 X11DDW-L/NT User's Manual When the item above -"Boot Mode Select" is set to UEFI, the following items will be display for confi guration: • Boot Option #1 - Boot Option #9 Add New Boot Option This feature allows the user to add a new boot option to the boot priority features for your system.
  • Page 117 Chapter 4: BIOS  Delete Driver Option Use this item to select a boot driver to delete from the boot priority list. Delete Drive Option Select the target boot driver to delete from the boot priority list.  Hard Disk Drive BBS Priorities •...

  • Page 118: Save & Exit

    X11DDW-L/NT User's Manual 4.8 Save & Exit Select the Save & Exit tab from the BIOS setup screen to confi gure the settings below. Save Options Discard Changes and Exit Select this option to quit the BIOS setup without making any permanent changes to the system confi...
  • Page 119 Chapter 4: BIOS Default Options Restore Optimized Defaults To set this feature, select Restore Defaults from the Exit menu and press <Enter> to load manufacturer default settings which are intended for maximum system performance but not for maximum stability. Save as User Defaults To set this feature, select Save as User Defaults from the Exit menu and press <Enter>.

  • Page 120: Appendix A Bios Codes

    X11DDW-L/NT User's Manual Appendix A BIOS Codes A.1 BIOS Error POST (Beep) Codes During the POST (Power-On Self-Test) routines, which are performed each time the system is powered on, errors may occur. Non-fatal errors are those which, in most cases, allow the system to continue the boot-up process.
  • Page 121 When BIOS performs the Power On Self Test, it writes checkpoint codes to I/O port 0080h. If the computer cannot complete the boot process, a diagnostic card can be attached to the computer to read I/O port 0080h (Supermicro p/n AOC-LPC80-20). For information on AMI updates, please refer to http://www.ami.com/products/.

  • Page 122: Appendix B Software Installation

    Appendix B Software Installation B.1 Installing Software Programs The Supermicro FTP site contains drivers and utilities for your system at ftp://ftp.supermicro. com. Some of these must be installed, such as the chipset driver. After accessing the FTP site, go into the CDR_Images directory and locate the ISO fi le for your motherboard.

  • Page 123: Superdoctor

    SATA settings back to your original settings. ® B.2 SuperDoctor The Supermicro SuperDoctor 5 is a hardware monitoring program that functions in a command-line or web-based interface in Windows and Linux operating systems. The program monitors system health information such as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 124: Battery Handling

    The following statements are industry standard warnings, provided to warn the user of situations which have the potential for bodily injury. Should you have questions or experience diffi culty, contact Supermicro's Technical Support department for assistance. Only certifi ed technicians should attempt to install or confi gure components.
  • Page 125 Appendix C: Warning Statements Attention Danger d'explosion si la pile n'est pas remplacée correctement. Ne la remplacer que par une pile de type semblable ou équivalent, recommandée par le fabricant. Jeter les piles usagées conformément aux instructions du fabricant. ¡Advertencia! Existe peligro de explosión si la batería se reemplaza de manera incorrecta.

  • Page 126: Product Disposal

    X11DDW-L/NT User's Manual Product Disposal Warning! Ultimate disposal of this product should be handled according to all national laws and regulations. 製品の廃棄 この製品を廃棄処分する場合、 国の関係する全ての法律 ・ 条例に従い処理する必要があります。 警告 本产品的废弃处理应根据所有国家的法律和规章进行。 警告 本產品的廢棄處理應根據所有國家的法律和規章進行。 Warnung Die Entsorgung dieses Produkts sollte gemäß allen Bestimmungen und Gesetzen des Landes erfolgen.
  • Page 127 Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
  • Page 128 X11DDW-L/NT User's Manual The fi le system supported by the recovery block is FAT (including FAT12, FAT16, and FAT32) which is installed on a bootable or non-bootable USB-attached device. However, the BIOS might need several minutes to locate the SUPER.ROM fi le if the media size becomes too large due to the huge volumes of folders and fi...
  • Page 129 Appendix C: UEFI BIOS Recovery 3. After locating the healthy BIOS binary image, the system will enter the BIOS Recovery menu as shown below. Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below.
  • Page 130 X11DDW-L/NT User's Manual 5. After the BIOS recovery process is complete, press any key to reboot the system. 6. Using a different system, extract the BIOS package into a USB fl ash drive. 7. Press <Del> continuously during system boot to enter the BIOS Setup utility. From the top of the tool bar, select Boot to enter the submenu.
  • Page 131 Appendix C: UEFI BIOS Recovery 8. When the UEFI Shell prompt appears, type fs# to change the device directory path. Go to the directory that contains the BIOS package you extracted earlier from Step 6. Enter fl ash.nsh BIOSname.### at the prompt to start the BIOS update process. Note: Do not interrupt this process until the BIOS fl...

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