Troubleshooting - Samsung 21Z50 Owner's Instructions Manual

Troubleshooting

If the TV seems to have a problem, first try this list of possible
problems and solutions. If none of these troubleshooting tips
apply, then call your nearest Samsung authorized service
center.
Poor picture.
 Try another channel.
 Adjust the antenna.
 Check all wire connections.
Poor sound quality.
 Try another channel.
 Adjust the antenna.
No picture or sound.
 Try another channel.
 Press the SOURCE button.
 Make sure the TV is plugged in.
 Check the antenna connections.
 Make sure the MUTE button is off.
No color, wrong colors or tints.
 Make sure the program is broadcast in color.
 Adjust the picture settings.
Picture rolls vertically.
 Adjust the antenna.
 Check all wire connections.
 If you are using a VCR, check the tracking.
The TV operates erratically.
 Unplug the TV for 30 seconds, then try operating it again.
Your remote control does not operate your TV.
 Make sure the remote has batteries.
 Check that the "+" and "-" ends of the batteries are
inserted correctly.
 Check that the batteries are drained.
The TV won't turn on.
 Make sure the wall outlet is working.
 Make sure the TV is plugged in.
 Make sure the remote has batteries.
Remote control malfunctions
 Replace the remote control batteries.
 Clean the upper edge of the remote control (transmission
window).
 Check that the "+" and "-" ends of the batteries are
inserted correctly.
 Check that the batteries are drained.
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