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Problem
I cannot listen to
music on the
remote Bluetooth
stereo headset
There are breaks
in the music being
played on the
remote Bluetooth
stereo headset
Call history
The call history
appears empty
Messaging
I cannot select a
contact card when
creating a
message
Description & Solution
• Ensure that you are connected to the
Bluetooth stereo headset.
• Ensure that the song that you are
playing is one of the supported
formats.
• Check the battery levels on the
Bluetooth stereo headset.
• Ensure that the phone and headset are
within range of each other. The
maximum distance between the two
should not be more than 10 metres.
• You may observe breaks if there are
walls that separate the phone and the
Bluetooth stereo headset.
• Be sure that the Bluetooth
functionality on the phone is turned on
and you have set the phone to be
detected by other devices.
You may have activated a filter, and no
communication events fitting that filter
have been logged. To see all events,
press the Start soft key and select Call
History. Press the Menu soft key and
select Filter → No Filter.
If the contact card does not have a
phone number or e-mail address, you
cannot select it. Add the missing
information to the contact card in
Contacts.
Troubleshooting
162
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