Samsung RS68N8941SL Installation Manual page 41

Larger capacity, clear view in-door ice system, surround multi air outlets, led lighting
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4. Check the installation status
4-4. Q&A
Descriptions of symptoms
▶ Why is the fridge compartment
not cool? (Not a defect)
▶ Why is the food melt even
though the display of the freezer
compartment shows -4℉?
Check Points
Advise customers to adjust its temperature level to one or two step
higher. For example, when the ambient temperature is low such as in
winter (especially, when you use it in the morning with the door not
being opened or closed during the night), the compartment temperature
could get increased by 33.8~35.6℉. So, advise customers to shift its
temperature level and explain to them that it does not affect its power
consumption that much when its temperature setting is adjusted to one
or two step lower.
Check the compartment
temperature with a thermometer.
Corrective Measures
If it is considered to be low cooling,
When the BLDC motor fan does not
rotate because its restriction is not
picked up.
When the evaporator is frozen-up
(defrost it)
Temp detection error according to
the characteristic change of the
thermistor (set the compartment
temperature or replace the
thermoistor)
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