Technical Support; Troubleshooting Tips - NETGEAR WGT634U Installation Manual

4
4
Run the Setup Wizard to Connect to the Internet
a. You are now connected to the router. If you do not see the menu above, click
the Setup Wizard link on the upper left of the main menu.
b. Click Nextto proceed. Follow the screen prompts and input your ISP settings, as needed.
c. If prompted with the message that new software is available, click Yes to update
your router with the latest software enhancements.
d. At the end of the Setup Wizard, click the Test button to verify your Internet
connection and register your product. If you have trouble connecting to the
Internet, use the Troubleshooting Tips below to correct basic problems, or refer
to the Reference Manual on the 108 Mbps Wireless Media Router Resource CD.
You are now connected to the Internet!
Now, Set Up Basic Wireless Connectivity
1
1
Configure the WGT634U Wireless Settings
Click Wireless Settings in the main menu.
Select a Region. Leave the other settings
unchanged. Click Apply to save your changes.
Wireless Feature Default Setting
Network Name (SSID) NETGEAR
WEP Security Disabled
*201-10094-01*
2 0 1 - 1 0 0 9 4 - 0 1
2
2
Configure the Wireless Adapter Settings
Use the settings in step 1 to configure the wireless adapter of your computer. The
settings of the computer and router must match exactly.
3
3
Verify Wireless Connectivity
Verify wireless connectivity by connecting to the Internet or by logging in to the
router. If you have problems with wireless connectivity, refer to the Troubleshooting
Tips below or to the Reference Manual on the 108 Mbps Wireless Media Router
Resource CD.
You are now wirelessly connected to the Internet! Set up wireless security according
to the instructions in the Wireless chapter of the Reference Manual on the 108 Mbps
Wireless Media Router Resource CD.
How Do I Set Up File and Photo Sharing?
For information on how to set up the USB storage device for file/photo sharing and
approved USB drives, please refer to the Reference Manual on the 108 Mbps Wireless Media
Router Resource CD.
Note: Do not connect the USB storage device until prompted to do so by the File/Photo
Sharing Wizard.

Troubleshooting Tips

Here are some tips for correcting simple problems that prevent you from connecting to the
Internet or connecting to the router.
Make sure the wireless settings in the computer and router
match exactly
• The Wireless Network Name (SSID), channel, and WEP settings of the router and
wireless computer must match exactly.
Be sure to restart your network in the correct sequence
• Follow this sequence. Turn off the modem, router, and computer. Turn on the modem
first and wait two minutes. Next turn on the router, and finally the computer.
February 2004
Make sure the Ethernet cables are securely plugged in
• For each powered on computer connected to the router with a securely plugged in
Ethernet cable, the corresponding router LAN port status light will be lit. The label
on the bottom of the router identifies the number of each LAN port.
• The Internet port status light on the router will be lit if the Ethernet cable from the
router to the modem is plugged in securely and the modem and router are turned on.
Make sure the network settings are correct
• LAN and wirelessly connected computers must be configured to obtain an IP address
automatically via DHCP. For instructions on how to do this, please see the animated
tutorials on the 108 Mbps Wireless Media Router Resource CD or Appendix C in the
Reference Manual on the 108 Mbps Wireless Media Router Resource CD.
• Some cable modem ISPs require you to set the router to use the MAC address of the
computer registered on the account. If so, in the Basic Settings menu Router MAC
Address section, select "Use this Computer's MAC address." The router will then
capture and use the MAC address of the computer that you are now using. You must
be using the computer that is registered with the ISP. Click Apply to save your
settings. Restart the network in the correct sequence.

Technical Support

PLEASE REFER TO THE SUPPORT INFORMATION CARD THAT SHIPPED
WITH YOUR PRODUCT.
By registering your product at www.NETGEAR.com/register, we can provide you with
faster expert technical support and timely notices of product and software upgrades.
Attention: When you configure the wireless settings of this device
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0560
please make sure to select the correct country settings. Due to
EU-law the country settings must be identical to the country, where
the device is operating (important due to non-harmonized frequencies in the EU).
802.11b Restrictions: European standards dictate maximum radiated transmit power of
100 mW EIRP and frequency range of 2.400 – 2.4835 GHz. In France, the equipment must
be restricted to the 2.4465 – 2.4835 GHz frequency range and must be restricted to indoor use.
©2004 NETGEAR, Inc. NETGEAR, the Netgear logo and Everybody's connecting are trademarks or registered
trademarks of Netgear, Inc. in the United States and/or other countries. Microsoft and Windows are registered
trademarks of Microsoft Corporation in the United States and/or other countries. Other brand and product
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subject to change without notice. All rights reserved.