Samsung ST550 User Manual page 101

Before contacting a service centre
Suggested remedies
Situation
If you use your camera at very low
temperatures, it may cause the camera
screen to malfunction or discolour.
The camera screen
works poorly For better performance of your camera
screen, use your camera in moderate
temperatures.
The memory card has not been reset.
The memory card has
an error Format the card. (p. 91)
If you change the name of a file, your
camera may not play the file (the name of
Cannot play back files the file should meet the DCF standard). If
you encounter this situation, play back files
on your computer.
Make sure that the focus option you set
is suitable for close-up shots. (p. 46)
Make sure that the subject is within
The photo is blurry
range of the flash. (p. 102)
Make sure that the lens is clean. If not,
clean the lens. (p. 95)
An incorrect white balance can create
The colours in the
unrealistic colour. Select the proper white
photo do not match the
balance option to suit the light source.
actual scene
(p. 56)
Situation
The photo is too bright
The photo is too dark
The TV does not
display your photos
Your computer does
not recognise your
camera
Your computer
disconnects the camera
while transferring files
100
Appendixes
Suggested remedies
Your photo is overexposed. Adjust the
exposure value. (p. 53)
Turn off the flash. (p. 44)
Your photo is underexposed.
Adjust the exposure value. (p. 53)
Turn on the flash. (p. 44)
Adjust the ISO speed. (p. 45)
Make sure that the camera is correctly
connected to the external monitor with
the A/V cable.
Make sure that your memory card
contains photos.
Make sure that the USB cable is
connected correctly.
Make sure that your camera is switched
on.
Make sure that you are using a
supported operating system.
The file transmission may be interrupted by
static electricity. Disconnect the USB cable
and connect it again.