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Safety instructions
Important information
– Read and follow the operating and installation instructions and all other information
Before using your washing machine for the first time
enclosed with the washing machine.
Do not put any laundry in the washing machine! Turn the tap on.
– Retain documents for subsequent use.
Pour into dispenser II:
Risk of electric shock
– Never pull out the mains plug by tugging on the power cord!
– approx. 1 litre of water.
– Only insert/pull out the mains plug with dry hands.
– Detergent (dosage according to manufacturer's instructions for light soiling and according
to degree of water hardness).
Danger to life
On redundant appliances:
Set the programme selector to
– Pull out the mains plug.
At the end of the programme, set the programme selector to
– Sever the power cord and discard together with the plug.
– Destroy the lock on the washing-machine door. This will prevent
Protecting the laundry and the machine
children from locking themselves in and putting their lives at risk.
– When dosing all detergents, cleaning aids and cleaning agents, always follow the
Risk of suffocation
– Keep packaging, plastic film and packaging parts out of the reach
manufacturer's instructions.
of children.
– Empty any pockets.
– Remove metal objects (paper clips, etc.).
Risk of poisoning
– Keep detergents and care products out of the reach of children.
– Wash delicates in the net/bag (tights, curtains, underwired bras).
Risk of explosion
– Caused by detergents containing solvents, e.g. stain remover/
– Close zips, button up covers.
items of laundry pretreated with solvent naphtha may result
– Brush sand out of pockets and collars.
in an explosion after being loaded into the washing machine.
– Remove curtain fittings or include in the net/bag.
Thoroughly rinse items of laundry by hand beforehand.
Load the laundry
Risk of injury
– Washing machine door may become very hot.
– Be careful when draining hot detergent solution.
Load large and small items of laundry!
– Do not climb on the washing machine.
Do not jam items of laundry between the washing machine door and rubber seal.
– Do not lean on the washing machine door when it is open.
Laundry with different degrees of soiling
– Do not reach into the drum in case it is still rotating.
Wash new items separately.
Light
Do not prewash. If required, select the
If required, pre-treat stains. If required, select the Prewash Cottons
Consumption values
programme.
Heavy
Load less laundry. Select the Prewash Cottons programme.
Temperature
Energy **
Programme
Buttons
Load [kg] Water ** [l]
Time ** [h]
Soaking
Load laundry of the same colour.
[kWh]
[°C]
Pour soaking agent/detergent into dispenser II according to the manufacturer's instructions.
Cottons
40°C
–
8.0 kg
74.2 l
0.97 kWh
2:38 h
Set the programme selector to
10 minutes, press
Start/Reload to stop the programme. After the required soaking time,
Cottons*
60°C
–
8.0 kg
67.0 l
1.11 kWh
3:01 h
re-press
Start/Reload if the programme is to be continued, or change the programme.
Synthetics
30°C
Speed Perfect
3.5 kg
45.5 l
0.32 kWh
1:04 h
Starching
Laundry should not be treated with fabric softener.
Mix
40°C
Speed Perfect
3.0 kg
42.1 l
0.50 kWh
0:45 h
Liquid starch can be used with all washing programmes. Pour starch into the fabric softener
dispenser
according to manufacturer's instructions (if required clean beforehand).
Delicate/Silk
cold
–
2.0 kg
33.5 l
0.03 kWh
0:44 h
Dyeing/bleaching
Wool
cold
–
2.0 kg
38.8 l
0.03kWh
0:38 h
Dye in small quantities only. Salt may attack stainless steel. Follow the instructions of the dye
* Programme setting with the maximum spin speed for labeling testing.
manufacturer. Do not bleach laundry in the washing machine.
** The values deviate from the indicated values depending on water pressure, water hardness, and inlet temperature, ambient
temperature, type, amount and degree of soiling of the laundry, detergent used, fluctuations in the power supply and
selected additional functions.
*** The programme used for the evaluation of the captioned model under the Mandatory Water Efficiency Labelling Scheme
(MWEL) in Singapore is as follow: Cottons 60°C.
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8
– Risk of electric shock. Pull out the mains plug.
Care/cleaning
– Risk of explosion. No solvents.
Machine housing, control panel
– Remove detergent residue immediately.
– Wipe with a soft, damp cloth.
– Do not clean the appliance with a water jet.
Clean the detergent drawer ...
Drum Clean 90° and select
Start/Reload.
... if it contains detergent or fabric softener residue.
Off.
1. Pull out, press the insert down, remove the drawer completely.
2. Remove the insert: using your finger, press the insert upwards.
3. Clean detergent dispenser and insert using water and a brush and dry
them.
4. Fit insert and lock it in place (push the cylinder onto guide pin).
5. Insert the detergent drawer.
Leave detergent drawer open so that residual water can evaporate.
Drum
Leave washing machine door open so that the drum can dry out.
Rust stains – use chlorine–free cleaning agent, not steel wool.
Descaling
No laundry in the machine!
Not required if detergent dosed correctly. However, if this does occur, follow the instructions
of the descaling agent manufacturer. Suitable descalers can be purchased on our website
or from customer service.
Page 13
Speed Perfect option.
Information on the display panel
Door can be opened.
Door cannot be opened due to high temperature inside
Cottons 40 ° and select
Start/Reload. After approx.
to drop
The door cannot be opened due to high water level
Drain the water (e.g. select
the
Spin/Drain
programme).
:
Turn on the tap (cold water) fully;
Supply hose kinked/jammed, water pressure too low.
Page 11:Maintenance,
Filter in the water inlet hose blocked
:
Drain pump blocked
Page 11: Maintenance, Drain pump blocked
Drainage hose/outlet pipe blocked
Page 11: Maintenance, Drainage hose on the
siphon blocked
:
Water in the base pan, appliance leaking. Turn off the tap. Call customer service!
If the childproof lock is active. Deactivate
Page 5
Flashes if too much detergent is used.
Page 12
Other
Switch off the appliance, wait 5 seconds and switch on again. If the display appears
displays
again, call customer service.
Page 13
9
Risk of scalding.
What to do if ...
Maintenance
– Allow detergent solution to cool down.
– Turn off the tap.
Drain pump blocked
Set the programme selector to
Off, pull out the mains plug.
1. Open the service flap.
2. Take the drainage hose out of the holder.
3. Remove sealing cap, allow the detergent solution to flow out. Have a
suitable container ready.
Insert the sealing cap and place the drainage hose back in its holder.
4. Carefully unscrew the pump cover (Caution! residual water).
Clean the interior, the pump cover thread and the pump housing (the fan
impeller in the detergent-solution pump must rotate).
5. Reinsert and screw on the pump cover. Handle should be vertical.
6. Close the service flap.
To prevent unused detergent from flowing into the outlet during the next
wash:
Pour 1 litre of water into dispenser II and start the
Spin/Drain
programme.
depending on model
Drainage hose on the siphon blocked
Set the programme selector to
Off, pull out the mains plug.
Wait for the temperature
1. Loosen the hose clip and carefully remove the drainage hose.
(Caution! Residual water.)
2. Clean the drainage hose and siphon spigot.
3. Re-attach drainage hose and secure connection point with hose clip.
Filter in the water inlet hose blocked
Risk of electric shock.
Do not immerse the Aqua-Stop safety device in water (contains electric valve).
Release the water pressure in the supply hose:
1. Turn off the tap.
2. Select any programme (except
Spin/Drain
//
Rinse).
3. Press
Start/Reload button. Leave programme running for
approx. 40 seconds.
4. Set the programme selector to
Off. Pull out the mains plug.
Clean the filter:
5. Disconnect the hose from the water tap.
Clean the filter with a small brush.
and/or for standard and Aqua-Secure models:
remove the hose from the rear of the appliance.
Take out the filter with pliers and clean.
6. Connect the hose and check for leaks.
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11
What to do if ...
Water is running out.
– Correctly attach/replace the drainage hose.
Detergent residue on the
– Occasionally phosphate-free detergents contain water-insoluble
– Tighten screw–fitting on the supply hose.
laundry.
residue.
– Select
Water not flowing in.
–
Start/Reload not selected?
Detergent not washed in.
– Tap not open?
If a fault cannot be rectified (switching the machine on and off) or a repair is required:
– Filter blocked? Cleaning the filter
Page 11
– Set the programme selector to
– Supply hose kinked or jammed?
– Turn off the tap and call customer service.
Washing-machine door
– Safety function active. Stop the programme?
Page 4
cannot be opened.
– - - - (Rinse hold = without final spin) selected?
Page 3, 4
Emergency release
– Can be opened via the emergency release only?
Page 13
Programme does not
–
Start/Reload or Ready in
time selected?
The programme continues running when the power supply is restored. If the laundry is still to
start.
– Door closed?
be removed, the door can be opened as described below:
Detergent solution is not
– - - - (Rinse hold = without final spin) selected?
Page 3,4
drained.
– Clean the detergent solution pump.
Page 11
Risk of scalding.
– Clean the outlet pipe and/or drainage hose.
The detergent solution and laundry may be hot. If required, leave to cool
Water not visible in the
– Not a fault - water below the visible area.
down.
drum.
Do not reach into the drum in case it is still rotating.
Do not open the door if you can still see water through the glass.
Spin result is not
– Not a fault – unbalanced load detection system has stopped the
satisfactory,
spin cycle, laundry unevenly distributed.
1. Set the programme selector to
Off, pull out the mains plug.
laundry is wet/too damp:
Distribute small and large items of laundry in the drum.
2. Drain the detergent solution.
Page 11
– Too low speed selected?
Page 5
3. Pull down the emergency release with a tool and release.
The door can then be opened.
The programme duration
– Not a fault – the programme sequence is optimised for the
changes during the wash
particular washing process. This may result in changes to the
cycle.
programme duration in the display field.
Customer service
Spin cycle actuated
– Not a fault - unbalanced load detection system adjusts
several times.
imbalance.
If you cannot rectify the fault yourself (What to do if ...,
customer service. We will always find a suitable solution to avoid unnecessary visits by
Residual water in the
– Not a fault – effect of the care product not impaired.
dispenser for care
technicians.
– If required, clean the insert.
Page 10
products
.
You can find the contact data for your nearest customer service here or in the customer
service list (depending on the model).
Odour forms in the
– Run the
Drum Clean 90° programme without laundry. Use
washing machine.
standard detergent.
Please give customer service the product number (E-no.) and the production number (FD)
of the appliance.
The status symbol
– Too much detergent used?
flashes. Foam may be
Mix 1 tablespoon of fabric softener with ½ litre of water and
coming out of the
pour into dispenser II.
detergent drawer.
(Not for outdoor, sports and down-filled textiles!)
– Reduce the detergent dosage for the next wash cycle.
Product number
Production number
Loud noises, vibrations
– Appliance feet fixed?
and "wandering" during
Secure the appliance's feet.
Installation Instructions
Rely on the competence of the manufacturer. Contact us.
the spin cycle.
– Transportation safety devices removed?
You can therefore be sure that the repair is carried out by trained service technicians who use
Remove transportation safety devices.
genuine spare parts.
Installation Instructions.
Display panel/indicator
– Power failure?
lights do not function
– Fuse tripped? Switch on/replace the fuse.
while the appliance is
– If the fault occurs repeatedly, call customer service.
running.
The programme takes
– Not a fault – unbalanced load detection system adjusts
longer than usual.
imbalance by repeatedly distributing the laundry.
– Not a fault – foam detection system active – a rinse cycle
is switched on.
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Rinse or brush the laundry after washing.
Off and pull out the mains plug.
Installation instructions
e.g. if power failure occurs
Page 12, 13), please contact our
These instructions can be found: on the
inside of the washing machine door */the
open service flap * and the rear of the
appliance.
Washing machine
* depending on the model
WAP20160SG
WAP20160ID
en Washing machine
operating instructions
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