Troubleshooting Guide - Hatco Glo-Ray GRSDH-30 Installation And Operating Manual

Merchandising display warmers glo-ray grsdh series, glo-ray grsds series , and glo-ray grsds/h series
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TROUBLESHOOTING GUIDE

WARNING
This unit must be serviced by qualified
personnel
only.
Service
personnel may lead to electric shock or burn.
Symptom
Light bulb not working.
Food cavity not hot enough.
Food cavity too hot.
No heat, but light works.
No heat and no light.
by
unqualified
Probable Cause
Light bulb defective.
Power turned OFF.
Temperature Control set too
low.
Heating
element(s)
working.
Temperature
Control
working properly.
Excessive
air
movement
around unit.
Unit connected to incorrect
power supply.
Temperature Control set too
high.
Temperature
Control
working properly.
Unit connected to incorrect
power supply.
Temperature Control set too
low.
Heating
element(s)
working.
Temperature
Control
working properly.
Power turned OFF.
Circuit breaker tripped.
14
WARNING
ELECTRIC SHOCK HAZARD: Turn the power
switch OFF, unplug the power cord, and allow
the unit to cool before performing any
maintenance or cleaning.
Corrective Action
Replace light bulb.
Move Power ON/OFF switch(es) to the
ON position.
Adjust Temperature Control to a higher
setting.
not
Contact Authorized Service Agent or
Hatco for assistance.
not
Contact Authorized Service Agent or
Hatco for assistance.
Restrict or redirect air movement (i.e., air
conditioning duct or exhaust fan) away
from unit or install flip-up doors on unit to
contain heat and block air flow.
Contact Authorized Service Agent or
Hatco for assistance.
Adjust Temperature Control to a lower
setting.
not
Contact Authorized Service Agent or
Hatco for assistance.
Contact Authorized Service Agent or
Hatco for assistance.
Adjust Temperature Control to a higher
setting.
Contact Authorized Service Agent or
not
Hatco for assistance.
not
Contact Authorized Service Agent or
Hatco for assistance.
Move Power ON/OFF switch(es) to the
ON position.
Reset circuit breaker. If circuit breaker
continues to trip, contact Authorized
Service Agent or Hatco for assistance.
Form No. GRSDM-0708

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