Summary of Contents for Black Box RS-VIEWER
- Page 1 USER MANUAL RS-VIEWER IN-SESSION ROOM VIEWER 24/7 TECHNICAL SUPPORT AT 1.877.877.2269 OR VISIT BLACKBOX.COM...
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Page 2: Table Of Contents
2. INTRODUCTION ..................................... 4 2.1 Description ........................................4 2.2 Network Infrastructure and Other Hardware Requirements ........................5 2.3 Settings ........................................6 3. BASIC CONFIGURATION OF THE RS-VIEWER ..........................7 3.1 Accessing Admin Web .....................................7 3.2 Login ..........................................8 3.3 Joining the Unit to the Reservation Suite ...............................9 3.4 IP Settings ....................................... -
Page 3: Specifications
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: SPECIFICATIONS TECHNICAL SUPPORT 1.877.877.2269 SPECIFICATIONS: IN-SESSION ROOM VIEWER Connectors (1) RJ-45, (1) HDMI, (1) USB 2.0, (1) USB 2.0 OTG, (1) 3.5mm Audio, (1) Antenna Male, (1) SD Card, (1) Barrel Plug Display Type HDMI output or display connection Resolution... -
Page 4: Introduction
LAN. This guide describes the management of the RS-VIEWER unit through Essential Setup. If you want to use the RS-VIEWER unit with Essential Setup, there has to be at least one IN-SESSION panel through which you will set the respective room accounts. -
Page 5: Network Infrastructure And Other Hardware Requirements
Š CAT5 or higher LAN cables leading from an Ethernet switch to the place where you want to install the RS-VIEWER unit. Š Š The network card of the RS-VIEWER unit supports speeds up to 1 Gbit/s. If you are using a faster LAN, set up ports intended for RS- Š... -
Page 6: Settings
2.3 SETTINGS This document explains how to join the RS-VIEWER unit to the existing reservation suite and how to set it up. The procedure for creating a reservation suite and for setting up specific types of servers is described in the following documents: Š... -
Page 7: Basic Configuration Of The Rs-Viewer
LIVE 24/7 CHAPTER 3: BASIC CONFIGURATION OF THE RS-VIEWER TECHNICAL SUPPORT 1.877.877.2269 The RS-VIEWER unit is set using the Admin Web pages. There you can do the following: Š Joining the unit to the reservation suite Š Š IP settings Š... -
Page 8: Login
“Login” (Note that the password entry is case sensitive). This takes you to the Admin Web setup pages. If the RS-VIEWER unit is not joined to the reservation suite, there is no need to log in and you find yourselves right on the setup pages. -
Page 9: Joining The Unit To The Reservation Suite
FIGURE 3-3. LOGIN SCREEN 3.3 JOINING THE UNIT TO THE RESERVATION SUITE First you need to join the RS-VIEWER unit to the existing reservation suite. In the left menu, select “Reservation suite” and then click on “Join to existing suite.”... - Page 10 1.877.877.2269 FIGURE 3-5. SEARCH FOR RESERVATION SUITE SCREEN In the field indicated, enter the password you have chosen when creating the reservation suite. Then join the RS-VIEWER unit to the selected reservation suite. FIGURE 3-6. JOIN SELECTED RESERVATION SUITE SCREEN After joining the system, the following page will come up.
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Page 11: Ip Settings
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: BASIC CONFIGURATION OF THE RS-VIEWER TECHNICAL SUPPORT 1.877.877.2269 FIGURE 3-7. DISCONNECT FROM RESERVATION SUITE SCREEN 3.4 IP SETTINGS Using the Admin Web, you can change the IP settings. In the left menu, choose “Configuration.” If you choose “Identification,” you can change the “Magic name,”... - Page 12 To save changes, press the “Apply” button. FIGURE 3-9. CHANGE IP SETTINGS SCREEN In changing the IP settings, you need to reset the RS-VIEWER unit. Confirm the changes in the setup by clicking “Yes” on the next page. This will also initiate the reset.
- Page 13 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: BASIC CONFIGURATION OF THE RS-VIEWER TECHNICAL SUPPORT 1.877.877.2269 If your LAN is secured using 802.1X, select the “802.1X” tab at the top. Supported authentication methods are MD5 and TLS.
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Page 14: Date And Time Settings
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: BASIC CONFIGURATION OF THE RS-VIEWER TECHNICAL SUPPORT 1.877.877.2269 Enter Address and Port of the proxy server. If the proxy server requires authentication, enter the credentials for the proxy server in “Login”... - Page 15 FIGURE 3-14. TIME ZONE TAB The RS-VIEWER unit requires automatic synchronization of its clock with the internet (NTP) servers. If you want to change the setting of the internet time servers, select “Internet clock.” Here you can change the names or IP addresses of the primary NTP server and the secondary NTP server.
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Page 16: Rs-Viewer Essential Setup
4.2 INSERTING THE COMPANY LOGO The RS-VIEWER unit enables the user to insert a company logo in the upper right corner of the screen. The logo is inserted in the PNG (Portable Network Graphics) format. The design supports the transparency feature (alpha channel). Use the following sizes... - Page 17 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: RS-VIEWER ESSENTIAL SETUP TECHNICAL SUPPORT 1.877.877.2269 FIGURE 4-2. SELECT A PNG FILE WITH LOGO TO UPLOAD After the logo is uploaded, the following screen is shown. Here you can check the logo—at this moment it is shown both on the website and on the display.
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Page 18: Display Settings
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: RS-VIEWER ESSENTIAL SETUP TECHNICAL SUPPORT 1.877.877.2269 4.3 DISPLAY SETTINGS For more detailed room display settings, choose the item “Settings” in the left menu. FIGURE 4-4. DISPLAY SETTINGS SCREEN It offers the following options: Š... - Page 19 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: RS-VIEWER ESSENTIAL SETUP TECHNICAL SUPPORT 1.877.877.2269 FIGURE 4-5. FREE AND OCCUPIED ROOMS SCREEN A display showing the current or next meeting and total number of free and occupied rooms.
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Page 20: Other Settings Of The Rs-Viewer
5.1 UPGRADING FIRMWARE To upload more recent firmware to the RS-VIEWER unit, select the item “System” in the left column and then click on “Firmware” in the upper part of the screen. If your computer network is connected to the internet, you can check the availability of newer firmware by clicking the button “Check for a new firmware.”... -
Page 21: Reset
5.3 FACTORY DEFAULT If you need to put the RS-VIEWER unit into the factory default mode, delete all user settings and leave the reservation suite, choose “System” in the left menu, then “Factory default” in the upper part, and then click the button “Set factory default.”.Confirm the deletion by pressing the “Yes”... - Page 22 If you choose “License” in the left menu, you will see a page describing the EULA software license. Selecting “Contact support” enables you to send an email message to Black Box Technical Support through the email program in your computer.
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Page 23: Technical Support
1.877.877.2269 6.1 CONTACTING BLACK BOX If you determine that your RS-VIEWER is malfunctioning, do not attempt to alter or repair the unit. It contains no user-serviceable parts. Contact Black Box Technical Support at 877-877-2269 or info@blackbox.com. Before you do, make a record of the history of the problem. We will be able to provide more efficient and accurate assistance if you have a complete description, including: Š... -
Page 24: Appendix A. Regulatory Information
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL APPENDIX A: REGULATORY INFORMATION SUPPORT 1.877.877.2269 A.1 FCC STATEMENT This equipment has been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. -
Page 25: Nom Statement
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: REGULATORY INFORMATION TECHNICAL SUPPORT 1.877.877.2269 A.2 NOM STATEMENT 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3. -
Page 26: Appendix B. Disclaimer/Trademarks
B.1 DISCLAIMER Black Box Corporation shall not be liable for damages of any kind, including, but not limited to, punitive, consequential or cost of cover damages, resulting from any errors in the product information or specifications set forth in this document and Black Box Corporation may revise this document at any time without notice. - Page 27 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 NOTES TECHNICAL SUPPORT 1.877.877.2269 ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ 1.877.877.2269 BLACKBOX.COM...
- Page 28 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 © COPYRIGHT 2018 BLACK BOX CORPORATION. ALL RIGHTS RESERVED. RS-VIEWER_USER_REV1.PDF...