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Preface Notebook Computer W243HUQ/W244HUQ Service Manual...
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Preface Notice The company reserves the right to revise this publication or to change its contents without notice. Information contained herein is for reference only and does not constitute a commi t ment on the part of the manufacturer or any subsequent ven- dor.
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Preface About this Manual This manual is intended for service personnel who have completed sufficient training to undertake the maintenance and inspection of personal computers. It is organized to allow you to look up basic information for servicing and/or upgrading components of the W243HWQ/ W244HWQ series notebook PC.
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Preface IMPORTANT SAFETY INSTRUCTIONS Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock and injury to per- sons when using any electrical equipment: 1. Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
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Preface Instructions for Care and Operation The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions: Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged. Do not expose the computer Do not place it on an unstable Do not place anything heavy...
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Preface Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other strong mag- netic fields. These can hinder proper performance and damage your data. Take care when using peripheral devices. Use only approved brands of Unplug the power cord before peripherals.
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Preface Battery Precautions • Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer. • Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire.
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Preface Related Documents You may also need to consult the following manual for additional information: User’s Manual on CD/DVD This describes the notebook PC’s features and the procedures for operating the computer and its ROM-based setup pro- gram. It also describes the installation and operation of the utility programs provided with the notebook PC. System Startup 1.
Preface Contents Top ....................A-3 Introduction ..........1-1 Bottom with 3G ................A-4 Overview ..................1-1 Bottom without 3G ................ A-5 Specifications ..................1-2 SATA BLU-RAY COMBO ............A-6 External Locator - Top View with LCD Panel Open ......1-4 SATA DVD SUPER MULTI ............A-7 External Locator - Front &...
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Preface CCD, 3G, TPM ................B-24 Use the flash tools to update the BIOS ...........C-2 Card Reader/LAN JMC261C ............B-25 Restart the computer (booting from the HDD) .......C-2 INTEL LAN 82579 ..............B-26 LAN (82579), SATA HDD, ODD ..........B-27 USB3.0 NEC, USB CHARGER ..........
Introduction Chapter 1: Introduction Overview This manual covers the information you need to serv ice or upgrade the W243HWQ/W244HWQ series notebook com- puter. Information about operating the computer (e.g. getting started, and the Setup utility) is in the User’s Manual. In- formation about dri-vers (e.g.
Introduction External Locator - Top View with LCD Panel Open Figure 1 Top View 1. PC Camera (Optional) 2. LCD 3. Power Button 4. Hot-Key Buttons 5. LED Status Indicators 6. Keyboard 7. Built-In Microphone 8. Touchpad & Buttons 9. Fingerprint Reader (Optional) 1 - 4 External Locator - Top View with LCD Panel Open...
Introduction External Locator - Front & Right Side Views Figure 2 Front View 1. LED Power Indicators FRONT VIEW Figure 3 Right Side View 1. Microphone-In RIGHT SIDE VIEW Jack 2. Headphone-Out Jack 3. USB 2.0 Port 4. Optical Device Drive Bay 5.
Introduction External Locator - Left Side & Rear View Figure 4 Left Side View 1. DC-In Jack 2. External Monitor Port LEFT SIDE VIEW 3. RJ-45 LAN Jack 4. HDMI-Out Port 5. USB 2.0 Port 6. Vent 7. USB 2.0 Port 8.
Introduction External Locator - Bottom View Figure 6 Bottom View 1. Battery 2. Component Bay Cover 3. Vent 4. Hard Disk Bay Cover 5. Speakers 6. USIM Card Cover Overheating To prevent your com- puter from overhea- ting, make sure no- thing blocks any vent while the computer is in use.
Disassembly Chapter 2: Disassembly Overview This chapter provides step-by-step instructions for disassembling the W243HWQ/W244HWQ series notebook’s parts and subsystems. When it comes to reassembly, reverse the procedures (unless otherwise indicated). We suggest you completely review any procedure before you take the computer apart. Procedures such as upgrading/replacing the RAM, optical device and hard disk ar e included in the User’s Manual but are repeated here for your convenience.
Disassembly NOTE: All disassembly procedures assume that the system is turned OFF, and disconnected from any power supply (the battery is removed too). Maintenance Tools The following tools are recommended when working on the notebook PC: • M3 Philips-head screwdriver •...
Disassembly Maintenance Precautions The following precautions are a reminder. To avoid personal injury or damage to the computer while performing a re- moval and/or replacement job, take the following precautions: Power Safety Warning 1. Don't drop it. Perform your repairs and/or upgrades on a stable surface. If the computer falls, the case and other Before you undertake components could be damaged.
Disassembly Disassembly Steps The following table lists the disa ssembly steps, and on which page to find the related infor mation. PLEASE PERFORM THE DISASSEMBLY STEPS IN THE ORDER INDICATED. To remove the Battery: To remove the 3.75G Module: 1. Remove the battery 1.
Disassembly Removing the Battery Figure 1 Battery Removal 1. Turn the computer off, and turn it over. 2. Slide the latch in the direction of the arrow (Figure 1a a. Slide the latch and hold it 3. Slide the latch in the direction of the arrow, and hold it in place (Figure 1a in place.
Disassembly Removing the Hard Disk Drive The hard disk drive can be taken out to accommodate other 2.5" serial (SATA) hard disk drives with a height of 9.5mm Figure 2 (h). Follow your operating system’s installation instructions, and install all necessary drivers and utilities (as outlined in HDD Assembly Chapter 4 of the User’s Manual) when setting up a new hard disk.
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Disassembly 3. Remove the hard disk bay cover (Figure 3b Figure 3 4. Grip the tab and slide the hard disk in the direction of arrow (Figure 3c HDD Assembly 5. Lift the hard disk out of the bay (Figure 3d Removal (cont’d.) 6.
Disassembly Removing the Optical (CD/DVD) Device Figure 4 Optical Device 1. Turn off the computer, and remove the battery (page 2 - Removal 2. Locate the RAM & CPU bay cover , and remove screws (Figure 4a 3. Carefully (a fan and cable are attached to the under side of the cover) lift up the bay cover. a.
Disassembly Removing and installing the ODD Bezel Figure 5 ODD Bezel 1. Turn off the computer, remove the battery and remove the ODD(page 2 - 2. Carefully unsnap the ODD Bezel from ODD in the direction of the arrow a. Unsnap the ODD Bezel in the direction of the ar- b.
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Disassembly Removing the System Memory (RAM) Figure 6 RAM Module The computer has two memory sockets for 200 pin Small Outline Dual In-lin e Memory Modules (SO-DIMM) supporting Removal DDR3 1333MHz. The main memory can be expanded up to 8G B. The SO-DIMM modules supported are 1GB, 2GB and 4GB and DDRIII Modules.
Disassembly 9. Replace the bay cover and screws (make sure you reconnect the fan cable before screwing down the bay Figure 7 cover). RAM Module Note that there are four cover pins which need to be aligned with slots in the case, to insure a proper cover Removal (cont’d.) fit, before screwing down the bay cover (Figure...
Disassembly Removing and Installing a Processor Figure 8 Processor Removal Processor Removal Procedure 1. Turn off the computer, turn it over, and remove the battery (page 2 - 5) and the component bay cover (page 2 - a. The CPU heat sink will 2.
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Disassembly 5. Turn the release latch towards the unlock symbol to release the CPU (Figure 9d). Figure 9 6. Carefully (it may be hot) lift the CPU up and out of the socket (Figure 9e). Processor Removal 7. Reverse the process to install a new CPU. (cont’d) 8.
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Disassembly Processor Installation Procedure Figure 10 Processor 1. Insert the CPU (Figure 10a), pay careful attention to the pin alignment, it will fit only one way (DO NOT FORCE Installation IT!), and turn the release latch towards the lock symbol (Figure 10b).
Disassembly Removing the Wireless LAN Module Figure 11 Wireless LAN 1. Turn off the computer, turn it over, and remove the battery (page 2 - 5) and the component bay cover (page 2 - Module Removal 2. The Wireless LAN module will be visible at point on the mainboard (Figure 11a).
Disassembly Removing the 3.75G Module Figure 12 3.75G Module 1. Turn off the computer, remove the battery (page 2 - 5) and the component bay cover (page 2 - Removal 2. The 3.75G module will be visible at point on the mainboard. 3.
Disassembly Removing the Keyboard Figure 13 Keyboard Removal 1. Turn off the computer, and remove the battery (page 2 - 5),and the component bay cover (page 2 - 2. Remove screws from the bottom of the computer and use the Eject Pin Tool to carefully push out the key- a.
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Disassembly 4. Disconnect the keyboard ribbon cable from the locking collar socket (Figure 13c) Figure 14 5. Carefully lift up the keyboard (Figure 13d) off the computer. Keyboard Removal (cont’d) c. Carefully lift the key- board up and disconnect the keyboard ribbon ca- ble from the locking col- lar socket.
Disassembly Removing the Top Case module Figure 15 Top Case module 1. Turn off the computer, and remove the battery (page 2 - 5), remove the HHD (page 2 - 6), remove the ODD (page Removal 8), remove the Memory (page 2 - 10) , remove Processor (page 2 -...
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Disassembly 4. Carefully lift up the hinge cover off the computer. Figure 16 Top Case module Removal (cont’d) c. Remove the hinge cov- d. Remove the top case module. 5. Carefully unsnap the top case from computer at point 28.
Appendix A:Part Lists This appendix breaks down the W243HWQ/W244HWQ series notebook’s construction into a series of illustrations. The component part numbers are indicated in the tables opposite the drawings. Note: This section indicates the manufacturer’s part numbers. Your organization may use a different system, so be sure to cross-check any relevant documentation.
Part List Illustration Location The following table indicates where to find the appropriate part list illustration. Table A - 1 Part List Illustration Part W243HWQ/W244HWQ Location page A - 3 page A - 4 Bottom (w/ 3G) page A - 5 Bottom (w/o 3G) SATA BLU-RAY page A - 6...
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Schematic Diagrams Appendix B: Schematic Diagrams This appendix has circ uit diagrams of the W243HWQ/W244HWQ notebook’s PCB’s. The fo llowing table indicates where to find the appropriate schematic diagram. Diagram - Page Diagram - Page Diagram - Page Table B - 1 System Block Diagram - Page B - 2 PCH/ GPIO, VSS_NCTF, RSVD - Page B - 19 Power 1.05VS LAN M - Page B - 36...
Schematic Diagrams PROCESSOR/ DMI, PEG, FDI Sandy Bridge Processor 1/7 ( DMI,PEG,FDI ) 1. 0 5 V S _ V T T U 3 4 A 20 mil J 22 P E G_ C O MP R 6 3 24 . 9 _ 1 %_ 0 4 P E G_ I C O MP I J 21 B 2 7...
Schematic Diagrams PROCESSOR/ CLK, MISC, JTAG Processor Pullups/Pull downs 1. 0 5 V S _ V T T Sandy Bridge Processor 2/7 H _P R OC H O T# PU/PD for JTAG signals 6 2 _ 04 R 4 1 0 1.
Schematic Diagrams PROCESSOR/ DDR3 Sandy Bridge Processor 3/7 ( DDR3 ) U34C U34D A B 6 A E2 M _A _DQ[63:0] S A _CLK [0] M _A _CL K_D DR0 9 M _B _D Q[63:0] S B_ CLK [0] M _B _CLK _DD R0 10 A A 6 A D2 S A _CLK #[0]...
Schematic Diagrams PROCESSOR/ POWER1 Sandy Bridge Processor 4/7 POWER U 3 4 F layout? check layout? check V C O R E PROCESSOR UNCORE POWER 8.5A 1 . 0 5 V S _ V T T A G3 5 PROCES SOR CORE POWER V C C 1 A G3 4 A H 1 3...
Schematic Diagrams PROCESSOR/ POWER2 Sandy Bridge Processor 5/7 ( GRAPHICS POWER ) layout? check POWER 1. 5 V U 34 G V G F X _C OR E A ll VAXG = 33A R 11 9 A T 2 4 A K 3 5 V A X G1 V A X G _S E N S E...
Schematic Diagrams PROCESSOR/ GND Sandy Bridge Processor 6/7 ( GND ) U3 4H U34I AT35 AJ22 V SS 1 VSS 81 AT32 AJ19 AT29 V SS 2 VSS 82 AJ16 V SS 3 VSS 83 VS S161 V SS234 AT27 AJ13 V SS 4 VSS 84...
Schematic Diagrams PROCESSOR/ RESERVED Sandy Bridge Processor 7/7 ( RESERVED ) CFG Straps for Processor PEG Stati c Lan e Reve rsal - CFG 2 is for t he 16 x U 3 4 E CFG2 1: (Defa ult) Norma l Ope ration ; Lan e # R S V D 2 8 A G 7 de finit ion m atche s soc ket pi n map defi nitio n...
Schematic Diagrams DDR3 SO-DIMM_0 SO-DIMM A CHANGE TO STANDARD J D I MM2 A M_ A _ A [ 1 5: 0] M_ A _ D Q [ 6 3: 0 ] 4 M_ A _ A 0 M_ A _ D Q 0 J D I M M2 B D Q 0 M_ A _ A 1...
Schematic Diagrams LVDS, Inverter 3 . 3V S PANEL CONNECTOR 30Pin & 40 Pin Co-layout--LED 30Pin R 10 PANEL. V I N V IN V LE D 2 . 2K _ 0 4 2.2 K _ 0 4 J_ L C D 2 * H C B 16 0 8K F -12 1 T2 5 P _ D D C _ D A T A PLVDD...
Schematic Diagrams HDMI, CRT HDMI PORT 5V S _H D MI For ESD FOR INTEL GRAPHIC R 40 3 R 4 04 5V S _H D MI R D 3 R D 2 R D 1 H D MI B _D A TA 2 P 5 V S * BA V 99 R EC T I FI E R *B A V 99 R EC T I FI E R...
Schematic Diagrams PCH/ HDA, JTAG. SATA R T C V C C CougarPoint - M 20mil D 1 7 20mil B A T5 4 C S 3 3 . 3 V S V D D 3 C 4 66 1 u_ 6 . 3 V _ X5 R _0 6 C 4 6 8 (HDA,JTAG,SATA) R T C _ V B A T _ 1...
Schematic Diagrams PCH/ PCI-E, SMBUS, CLK 11/19 V D D 3 CougarPoint - M (PCI-E,SMBUS,CLK) R N 9 2. 2K _ 8 P 4 R _0 4 S M B _ C L K S M B _ D A TA S M L 0 _D A T A S M L 0 _C L K U 3 7B...
Schematic Diagrams PCH/ DMI, FDI, GPIO 3 . 3 V CougarPoint -M (DMI,FDI,GPIO) A C _ P R E S E N T R 5 44 10 K _ 0 4 R 63 5 * 0 _0 4 U 3 7 C P C I E _ W A K E # R 4 86 10 K _ 0 4...
Schematic Diagrams PCH/ LVDS, DDI, CRT CougarPoint -M (LVDS,DDI,CRT) U 3 7 D J 4 7 A P 4 3 B L ON L _ B K L T E N S D V O _ TV C L K I N N M 4 5 A P 4 5 1 1, 28...
Schematic Diagrams PCH/ PCI, USB, NVRAM Boot BIOS Strap BBS_B IT 1 BB S_ BIT0 B oot BI OS Loca ti on CougarPoint -M (PCI,USB,NVRAM) U 3 7E Res er ve d (N AN D) A Y 7 FO R LA YOUT SWAP R S V D 1 A V 7 R S V D 2...
Schematic Diagrams PCH/ GPIO, VSS_NCTF, RSVD B I O S _ R E C R 1 8 0 1 0K _0 4 3. 3 V S CougarPoint - M (GPIO,VSS_NCTF,RSVD) R 1 8 4 *0 _ 0 4 BI OS R EC OV ER Y U 3 7 F DI SA BL E- -- -R 34 9 NO S TU FF ( DE FA UL T) S _ GP I O...
Schematic Diagrams PCH/ POWER1 CougarPoint -M (POWER) 3 . 3V S L1 7 H C B 1 0 05 K F -1 2 1 T2 0 layout? check 5 V S P OW E R 1 . 0 5 V S V C C A _ D A C _ 3 .
Schematic Diagrams PCH/ POWER2 CougarPoint - M (POWER) Couga rPoint pow er supply range V ol tag e Ra il V olt ag e S0 Ic cm ax C urr en t (A ) 1 . 0 5 V S _ V C C A _C L K V _C PU_ IO 1.0 5 1 (mA )
Schematic Diagrams New Card, Mini PCIE NEW CARD(Port 3) Sheet 22 of 46 New Card, Mini PCIE 10 /2 9 MINI CARD WLAN V D D 3 3 . 3V 20 mil R 6 8 5 0 _ 06 R 6 8 6 * 0_ 0 6 1125 C 47 2...
Schematic Diagrams CCD, 3G, TPM MINI CARD 3G(Port 6) 3G POWER 3 . 3 V 3. 3 V S R 5 09 *0 _0 6 3 G_ 3 . 3V 3 G _3 . 3 V R 51 1 0 _ 0 6 Q 30 J _ 3 G1 60 mils...
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Schematic Diagrams Card Reader/LAN JMC261C S D _C L K JM C2 61 C 3. 3V _ LA N _C S witching Regulator 1124 C 4 54 ne ar P in #41 c lose to PIN33 3. 3V S V D D 3 *1 0p _5 0V _N P O_ 04 D V D D R 4 25...
Schematic Diagrams LAN (82579), SATA HDD, ODD L 2 5 GIGA LAN (82579) *W C M 2 01 2 F 2 S -S H O R T W243 1 117 L 2 9 L2 6 J _ R J 1 GN D 1 L A N _ MD I P 0 L MX 1 +...
Schematic Diagrams USB3.0 NEC, USB CHARGER 3. 3 V 3. 3 V A 1. 0 5V 3. 3 V A W/O U SB Cha rg er L 65 1 0 /2 9 RE /R F C 77 4 H C B 1 60 8 KF - 1 21 T 25 C 77 5 C 77 6 C 7 77...
Schematic Diagrams LED, MDC, BT Bluetooth(Port8) 3 V _ B T J _B T 1 Port 11 3 . 3V U S B _P N 1 1 U S B _P P 11 2 2 , 28 B T _ D E T # B T_ E N # R 3 23 * 8 72 1 2-0 6 G0...
Schematic Diagrams AUDIO CODEC ALC269 VIA1802 C o m p o n e n t . A UD IO C OD EC R 5 27 *0 _ 04 ALC269 VB 1 . 5 V S D V D D _ I O P V D D 1 _ 2 5 V S L ay ou t No te :...
Schematic Diagrams USB, FAN, TP, MULTI CON U 38 USB 2.0 FAN CONTROL F ON # F ON GN D 5 V S V I N GN D 5 V S _ F A N V OU T GN D C P U _ F A N V S E T GN D...
Schematic Diagrams 5VS, 3VS, 1.5V/0.75VS, 1.5VS CPU S Y S5 V SY S 5V VI N V I N 1 S Y S5 V S Y S 5V PR 2 24 P R 22 2 P C 2 PC 1 10 PC 1 11 PR 2 36 D D _ O N "...
Schematic Diagrams Power 1.05VS/0.75V, 1.8VS V I N P D 4 P U 4 P C 5 1 P C 1 9 2 P C 19 1 P C 1 8 8 P C 1 8 6 u P 6 1 6 3 P Q 52 R B 0 5 4 0 S 2 MD U 2 6 5 7...
Schematic Diagrams Power 1.05VS LAN M V I N P D 4 P U 4 P C 5 1 P C 1 9 2 P C 19 1 P C 1 8 8 P C 1 8 6 u P 6 1 6 3 P Q 52 R B 0 5 4 0 S 2 MD U 2 6 5 7...
Schematic Diagrams Power V-Core1 P R 2 2 P C 1 1 1.0 5VS _VT T 1 0_ 0 4 6 8 0 p _5 0 V _ X 7R _ 0 4 VCORE_1 P R 2 0 P R 1 9 1 . 2 1 K _ 1% _ 0 4 B~ 4 35 0 2 4 .
Schematic Diagrams CLICK & FINGER BOARD F I N G E R B O A R D C L E D _ A C I N C L E D _ B A T _C H G CLICK BOARD T J_ F P B 1 C L E D _ P W R C L E D _ B A T _F U L L TR E G _O U T...
Schematic Diagrams AUDIO BOARD/ USB USB PORT A _U S B V C C A L 5 A _ U S B V C C 2 H C B 1 6 0 8K F -12 1 T 25 60 mil A _U S B V C C A U 1 50 mil s...
Schematic Diagrams EXTERNAL ODD BOARD ODD BOARD FOR E5120Q QJ _OD D 2 QJ_ODD 1 QJ _S ATA_ TX P1 QJ _S ATA_ TX N 1 QJ _S ATA_ R X N 1 QJ _S ATA_ R X P1 QGN D QGND Sheet 43 of 46 QJ _OD D_ D ETE CT#...
Schematic Diagrams FINGERPRINT BOARD F PJ T1 F R EG_OU T FR EF _OS C FPU 1 F BD R I VE1 FU SB _CON N F BD R I VE2 U S B_C ON NE C T F AVD D FBE ZEL1 B 11 FB DR I VE 1...
Schematic Diagrams POWER SEQUENCE W243HVQ/W243HWQ-D01 POWER ON SEQUENCE DD_ON 8 58us 1.44ms 3.3V 92.764ms RS MRST# (SUSPW RDNACK) 102ms(RSMRST# to SUSPWRDNACK) SUS_P WR_ACK 102.1 ms(RSMRST # to SUS CLK) S USCLK 102.1 ms(RSMRST # to SUS _ACK#) SUS _ACK# 95.9ms(RSMRST# to SLP_SUS#) SLP _SUS# 18.5m s(SLP_SUS # to PWR BTN#) 0ms(RSMRST# to ACPRESENT)
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Schematic Diagrams POWER SEQUENCE 1 W243HVQ/W243HWQ-D01 POWER ON SEQUENCE ALL_ SYS_PWRGD 3.497 4s (Vcc AXG)O.85VS 112.83m s (PWROK) PM_PCH_PWROK 1 14.11ms PM_D RAM_PWRGD 1 14.11ms VDD PWRGOOD_R 11 5.6ms (UN COREPWRGOOD) 3. 19ms(sp ec:min 2ms) H_ CPUPWRGD 715 .65us VccCore (CPU)VCORE 115 .63ms 3.9 ms(spe c:max 5ms) Sheet 46 of 46...
Download the BIOS computer model. 1. Go to www.clevo.com.tw and point to E-Services and click E-Channel. Note that BIOS versions 2. Use your user ID and password to acce ss the appropriate download area (BIOS), and download the latest BIOS files...
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BIOS Update Use the flash tools to update the BIOS 1. Make sure you are not loading any memory management programs such as HIMEM by holding the F8 key as you see the message “Starting MS-DOS”. You will then be prompted to give “Y” or “N” responses to the programs being loaded by DOS.