Troubleshooting Guide - Hatco GLO-RAY GRSDH-24 Installation And Operating Manual

TROUBLESHOOTING GUIDE

WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Light bulb not working.
Food cavity not hot enough. Temperature Control set too low.
Food cavity too hot.
No heat, but light works.
No heat and no light.
Probable Cause
Light bulb defective.
Power turned OFF.
Heating element(s) not working.
Temperature Control not working properly. Contact authorized Service agent or Hatco for
Excessive air movement around unit.
Unit connected to incorrect power supply. Contact authorized Service agent or Hatco for
Temperature Control set too high.
Temperature Control not working properly. Contact authorized Service agent or Hatco for
Unit connected to incorrect power supply. Contact authorized Service agent or Hatco for
Temperature Control set too low.
Heating element(s) not working.
Temperature Control not working properly. Contact authorized Service agent or Hatco for
Power turned OFF.
Circuit breaker tripped.
ELECTRIC SHOCK HAzARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, setup, or maintenance.
Replace light bulb.
move Power ON/OFF switch(es) to the ON position.
adjust Temperature Control to a higher setting.
Contact authorized Service agent or Hatco for
assistance.
assistance.
Restrict or redirect air movement (i.e., air conditioning
duct or exhaust fan) away from unit or install flip-up
doors on unit to contain heat and block air flow.
assistance.
adjust Temperature Control to a lower setting.
assistance.
assistance.
adjust Temperature Control to a higher setting.
Contact authorized Service agent or Hatco for
assistance.
assistance.
move Power ON/OFF switch(es) to the ON position.
Reset circuit breaker. If circuit breaker continues to
trip, contact authorized Service agent or Hatco for
assistance.
16
WARNING
Corrective Action
Form No. GRSDm-0211