1. Manuals
  2. Brands
  3. Nautilus Manuals
  4. Cash Counter
  5. NH-1800
  6. Operator's manual

Nautilus NH-1800 Operator's Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

NH-1800 Operator Manual
Copyrightⓒ Nautilus Hyosung Inc. 2007 · 2008 All right reserved

Advertisement

Table of Contents
loading

Summary of Contents for Nautilus NH-1800

  • Page 1 NH-1800 Operator Manual Copyrightⓒ Nautilus Hyosung Inc. 2007 · 2008 All right reserved...
  • Page 2 NH-1800 Revision Record Date Page Version Description of Change August 2007 New Publication - Modification of pictures in Chapter 4, 5. Chapter - Chapter 6 : Addition of AP Software January 2008 2,4,5,6 Updating “Description of Precaution Symbols” in the...

  • Page 3: Table Of Contents

    NH-1800 Table of Contents 1. Introduction 1.1 About NH-1800 ···································································································· 1-2 1.2 Features ················································································································ 1-2 1.3 What is in this Manual ·························································································· 1-3 2. Precautions for Safety 2.1 Overview ··············································································································· 2-2 2.2 Description of Precaution Symbols ···································································· 2-3 3. Hardware Specifications 3.1 Dimension...
  • Page 4 NH-1800 6. Operator Functions 6.1 Basic System Operation ····················································································· 6-2 6.2 Settlement ····················································································· 6-7 6.3 Journal ··················································································· 6-16 6.4 Report ··················································································· 6-27 6.5 Diagnostics ··················································································· 6-35 6.6 Customer Setup ··················································································· 6-46 6.7 System Setup ··················································································· 6-59 6.8 Host Setup ··················································································· 6-77 6.9 Transaction Setup...

  • Page 5: Introduction

    NH-1800 1. Introduction Chapter 1. Introduction...

  • Page 6: About Nh-1800

    This Automated Teller Machine (ATM) is connected to a network processor to verify accounts and any other inquires through the insertion of a customer’s card. The NH-1800 is easy to use, easy to service and is able to support customer’s needs.

  • Page 7: What Is In This Manual

    NH-1800 1. Introduction 1.3 What is in this manual This NH-1800 Automated Teller Machine Manual contains all information needed for normal operational use. This manual contains Unit Specifications, ATM Opening & Closing Procedures, Operator Functions, Customer Transactions, Error Recovery and etc.

  • Page 8: Precautions For Safety

    NH-1800 2. Precautions for Safety Chapter 2. Precautions for Safety...

  • Page 9: Overview

    NH-1800 2. Precautions for Safety 2. Precautions for Safety 2.1 Overview Common Precaution for Safety Precautions outlined this manual provide information on safe and proper handling of the product. Non-compliance of the precautions may result in injury or damage to the product.

  • Page 10: Description Of Precaution Symbols

    NH-1800 2. Precautions for Safety 2.2 Description of Precaution Symbols Symbol Description Electrical Shock • Do not remove cover. Only a maintenance engineer is allowed to open the cover. • Do not touch. You may receive electric shock. • Make sure to turn off the power when servicing the equipment.
  • Page 11 NH-1800 2. Precautions for Safety Symbol Description Unplug the Equipment • Stop using the equipment immediately if it smokes, emits an unusual smell, makes abnormal sounds, or if liquids or other foreign materials enter the equipment. • If the above-mentioned abnormalities occur, immediately turn off the power, unplug the equipment and contact the service center.

  • Page 12: Hardware Specifications

    NH-1800 3. Hardware Specifications Chapter 3. Hardware Specifications 3- 1...

  • Page 13: Dimension

    NH-1800 3. Hardware Specifications 3. Hardware Specifications 3.1 Dimensions Width x Length x Height : 410 x 580 x 1304 (mm) Fig. 3.1 NH-1800 Dimension 3- 2...

  • Page 14: Component Locations

    NH-1800 3. Hardware Specifications 3.2 Component Locations Illuminated Topper Printer 3” Thermal Printer Display 7” (480 x 234) TFT Color LCD Electronic journal 4ⅹ2 Function Key(NDC) Card Reader DIP Type Keypad 4x4 Numeric key Voice Guidance for ADA Safe Security...

  • Page 15: Lcd & Customer Keypad

    NH-1800 3. Hardware Specifications 3.3 LCD & Customer Keypad Fig 3.3 LCD & Customer Keypad Screen Size : 7.0 ″ Wide TFT Color Resolution : 480 × 234 pixels Keypad 10 Alphanumeric ,3,4, CANCEL, CLEAR, ENTER, BLANK Keypads 8 Function Keys...

  • Page 16: Cash Dispenser Unit

    NH-1800 3. Hardware Specifications 3.4 Cash Dispenser Unit Fig. 3.4 Cash Dispenser Unit Cash Dispenser Unit Dispensing speed : 4 notes/second Capacity of 1,000 new notes Reject bin with capacity of 200 notes Low level cassette detection Double note detect module...

  • Page 17: Receipt Printer

    NH-1800 3. Hardware Specifications 3.5 Receipt Printer Fig. 3.5 Receipt Printer Receipt Printer 3" Thermal line printer with cutter 100mm/sec Printing Speed Semi-Automatic roll paper setting Support graphics / Bar Code printing See Appendix C : RECEIPT PAPER SEPECIFICATIONS 3- 6...

  • Page 18: Magnetic Card Reader

    NH-1800 3. Hardware Specifications 3.6 Magnetic Card Reader Fig. 3.6 Magnetic Card Reader Magnetic Card Reader Dip type Card Reader (ISO Track 1 & 2) Card read timing : Ejection Readable ejection speed : 6 inches ~ 39.3 inches/second MTBF : 1 million passes See Appendix D : MAGNETIC CARD SPECIFICATIONS ☞...

  • Page 19: Main Control Board

    NH-1800 3. Hardware Specifications 3.7 Main Control Board Fig. 3.7 Main Control Board CPU : ARM-9 Memory : SDRAM (8MB), Flash Memory (16 MB) , NV-RAM : 256 KB Operating system : POS Serial ports : 5 Ports SD card : 1 Port...

  • Page 20: Operating Environment

    Phone Line Requirements The NH-1800 ATM must be connected to a dedicated phone line. This line must be a direct dial “tone” or “pulse” line that is equipped with a standard telephone wall jack (RJ-11). This line cannot be shared with any other equipment at the location.

  • Page 21: Installation

    4. Installation NH-1800 Chapter 4. Installation...

  • Page 22: Installation Requirements And Necessary Tools

    4. Installation NH-1800 4. Installation 4.1 Installation Requirements and Necessary Tools Installation condition and space Following conditions should be met before installing equipment. 40°F - 95°F 1) Temperature while operating should be between 2) Relative humidity while operating should be between 15% < RH < 85%, Non-Condensed 3) Avoid locations where intense direct light is reflected off the LCD screen.
  • Page 23 4. Installation NH-1800 Fig. 4.2 Installation space #2 (Side view) Tools required for installation In order to move the machine and place it in a proper location, you should seek the help of professionals trained in moving heavy equipment. Following tools are needed to install the machine.

  • Page 24: Unpacking

    4. Installation NH-1800 4.2 Unpacking Unpack the machine on top of the palette. Cut the straps that are fastened around the box with a knife. (refer to Fig. 4.3) (Be careful when cutting the straps.) Use an appropriate tool to remove the nails from the palette. (refer to Fig. 4.4) Remove the lid, then box from the top.

  • Page 25: Physical Installation

    This combination should be changed as soon as possible. Refer to Appendix B for instructions on changing the lock combination. After the anchor nuts are in place according to the anchor holes on the bottom of the NH-1800, tighten the anchor bolts tightly. (refer to Fig. 4.7) Fig. 4.5...
  • Page 26 NH-1800 4. Installation Fig. 4.6 Fig. 4.7 4- 6...

  • Page 27: Hardware Installation

    NH-1800 4. Installation 4.4 Hardware Installation 1) Verify the power voltage (110/220V) to be used and set the appropriate voltage on the power supply. 2) Verify that the telephone line to be used for the ATM is in proper working order. Hyosung recommends the use of shielded phone line in locations with close proximity to other appliances.

  • Page 28: Operating Instructions

    NH-1800 5. Operating Instructions Chapter 5. Operating Instructions 5 - 1...

  • Page 29: Opening And Closing The Door

    NH-1800 5. Operating Instructions 5. Operating Instructions 5.1 Opening and Closing the Door 5.1.1 Opening and Closing the Security Cover and Door 1) Turn the Security Cover key clockwise to open the Security Cover. 2) To unlock the Combination Lock, please refer to 5.1.2 and 5.1.3.
  • Page 30 NH-1800 5. Operating Instructions 5.1.2 How to open the mechanical combination lock Make sure that this lock would be set 50-25-50 as factory default setting. 1) Turn to the counterclockwise for more than four times and set to “50.” 2) Turn to the clockwise and stop at “25” at the third times.
  • Page 31 NH-1800 5. Operating Instructions 5.1.3 How to set the new password For example, let's assume that you would like to set the following number (10-50-70) 1) Open the safe door as described in the above. 2) To close the mechanical lock, turn the handle to clockwise with the door opening 3) Turn to the counterclockwise for more than four times and set to “50”...
  • Page 32 NH-1800 5. Operating Instructions Fig.5.4 Fig.5.5 7) Turn to the counterclockwise more than four times and position at left scale indicator to “10” (target number to change). 8) Turn to the clockwise for three times and position the scale to “50” (target number to change).
  • Page 33 NH-1800 5. Operating Instructions Note: Do not use number 25 – 35 as the last password number. Fig.5.8 10) When password setting is completed, turn the change bar counterclockwise and remove it from the safe as shown in the Fig.5.9.
  • Page 34 NH-1800 5. Operating Instructions 5.1.4 Opening and Closing the Front Panel 1) Insert the Front Panel key and turn it clockwise. 2) Please pull the Front Panel outward. 3) Take the reverse order of above description to close the Front panel.

  • Page 35: Replenishing The Cash Cassette

    NH-1800 5. Operating Instructions 5.2 Replenishing the Cash Cassette ) Open the Security Cover and Door. (Please see 5.1.1 Opening and Closing the Security Cover and Door.) 2) With one hand holding the cash cassette handle and the other hand supporting the cash cassette from the bottom, pull it out carefully.
  • Page 36 NH-1800 5. Operating Instructions 4) Pull the cash plate back until it is locked against the cash plate latch. And then, replenish the cash cassette. (Refer to note below.) NOTE : 1. Fan the notes so that the notes do not stick together.
  • Page 37 NH-1800 5. Operating Instructions 7) With one hand holding the cash cassette handle and the other hand supporting the cash cassette from the bottom, place the cash cassette carefully on the set guide of the Cash Dispensing Unit and push it in until it is locked in place.

  • Page 38: Emptying The Reject Bin

    NH-1800 5. Operating Instructions 5.3 Emptying the Reject Bin 1 ) Open the reject bin cover. 2 ) Remove the notes in the reject bin. 3 ) Close the reject bin cover. ☞ Never recycle any rejected note into the cassette.

  • Page 39: Loading The Receipt Paper

    NH-1800 5. Operating Instructions 5.4 Loading the Receipt Paper 1) Open the Front Panel with key and pull this outward completely with hands. (Please see the Chapter 5.1.2) 2) Prepare the new paper roll. Please see the NOTE described below...
  • Page 40 NH-1800 5. Operating Instructions 4) The shiny side of the paper should be faced up to be printed properly and the metallic tension guide should be surrounded with paper to reduce the tension during feeding 5) Insert the leading edge of paper into the loading guide of the receipt printer slowly.
  • Page 41 NH-1800 5. Operating Instructions NOTE: THE BASIC MECHANISM OF RECEIPT PRINTER 5 - 14...

  • Page 42: How To Clear A Receipt Jam

    NH-1800 5. Operating Instructions 5.5 How to Clear a Receipt Jam 1) Open the Front Panel with key and pull this outward completely with hands. To remove a jammed paper inside transport path, press the green lever down to release the lower roller assembly.

  • Page 43: How To Clear Jam

    NH-1800 5. Operating Instructions 5.6 How to Clear Jam 1) Pull the rail of cash dispenser outward on the bottom of the cash dispenser. 2) Turn the pulley located in left upper in order to move jammed note into a well removed position 3) Take out the jammed note carefully.

  • Page 44: Operator Functions

    NH-1800 6. Operator Functions Chapter 6. Operator Functions 6 - 1...

  • Page 45: Basic System Operation

    6.1 Basic System Operation 6.1.1 Accessing the Operator Function Menu 6.1.1.1 General Method 1) Turn on the NH-1800. The system will automatically be initialized and run the status check once when the NH-1800 is turned on. The system will attempt to connect to the host.
  • Page 46 NH-1800 6. Operator Functions 4) If the correct password is entered, the OPERATOR FUNCTION menu will be NORMAL displayed. ------- 0 0 0 0 0 Fig. 6.1 General Method 6 - 3...
  • Page 47 NH-1800 6. Operator Functions 6.1.1.2 When an Error Occurs 1) When an error occurs, please press CANCEL, CLEAR, ENTER simultaneously and then press 1, 2, 3 in order. ote: If the machine goes out of service, The error code will not always appear on the screen.
  • Page 48 NH-1800 6. Operator Functions 6.1.2 How to Use Keypad This section will explain the basic operation of the Keypad. Fig. 6.3.Keypad Shift Status Space Upper Alpha Space Lower Don’t Numeric < ‘ care > “ Don’t The character on the current cursor position on the screen will be...
  • Page 49 NH-1800 6. Operator Functions How to Enter the Character The Keypad Character Table of Fig. 6.4 will appear on the bottom of the screen in all keypad input screens. F5 key gives the option for Alpha or Numeric, Table mode. Default is Alpha.

  • Page 50: Settlement

    NH-1800 6. Operator Functions 6.2 Settlement The Settlement Function of the Operator Function includes the following : DAY TOTAL CASSETTE TOTAL SUBTOTAL (TRIAL) DAY TOTAL SUBTOTAL (TRIAL) CASSETTE TOTAL ADD CASSETTE #1 6 - 7...
  • Page 51 NH-1800 6. Operator Functions 6.2.1 Day total Accessing the DAY TOTAL 1) Select ‘SETTLEMENT’ in the ‘OPERATOR FUNCTION’ menu. NORMAL ------- 0 0 0 0 0 2) Select ‘DAY TOTAL’ in the SETTLEMENT menu. 3) After the information is downloaded...
  • Page 52 NH-1800 6. Operator Functions Function Description The DAY TOTAL includes all information of the ATM terminal totals and the host totals. If the host can not be connected, an “ERROR” message will be displayed and only the ATM terminal totals will be printed without verification with the host.
  • Page 53 NH-1800 6. Operator Functions 6.2.2 Cassette total Accessing the CASSETTE TOTAL 1) Select ‘SETTLEMENT’ in the ‘OPERATOR FUNCTION’ menu. NORMAL ------- 0 0 0 0 0 2) Select ‘CASSETTE TOTAL’ in the SETTLEMENT menu. The Cassette Total information will be printed from the Receipt Printer.
  • Page 54 NH-1800 6. Operator Functions CASSETTE TOTAL =========================== Start ; 08/05/2007 12:15:45 Today ; 08/05/2007 19:01:15 Terminal # ; 111111111111111 **** CASSETTE #1 **** Loaded ; 200 Dispensed Rejected Test --------------------------------- Remaing ; 100 Value of each note = $ 20...
  • Page 55 NH-1800 6. Operator Functions 6.2.3 Subtotal (Trial) day total Accessing the SUBTOTAL(TRIAL) DAY TOTAL 1) Select ‘SETTLEMENT’ in the ‘OPERATOR FUNCTION’ menu. NORMAL ------- 0 0 0 0 0 2) Select ‘SUBTOTAL(TRIAL) DAY TOTAL’ in the SETTLEMENT menu. 3) After the information is downloaded...
  • Page 56 NH-1800 6. Operator Functions 6.2.4 Subtotal(Trial) cassette total Accessing the SUBTOTAL(TRIAL) CASSETTE TOTAL 1) Select ‘SETTLEMENT’ in the ‘OPERATOR FUNCTION’ menu. NORMAL ------- 0 0 0 0 0 2) Select ‘SUBTOTAL(TRIAL) CASSETTE TOTAL’ in the SETTLEMENT menu 3) The Subtotal Cassette Total information will be printed from the Receipt Printer.
  • Page 57 NH-1800 6. Operator Functions TRIAL CASSETTE TOTAL =========================== Start ; 08/05/2007 12:15:45 Today ; 08/05/2007 19:01:15 Terminal # ; 111111111111111 **** CASSETTE #1 **** Loaded ; 200 Dispensed Rejected Test --------------------------------- Remaing ; 100 Value of each note = $ 20...
  • Page 58 NH-1800 6. Operator Functions 6.2.5 Add cassette #1 the ADD CASSETTE #1 1) Select ‘ADD CASSETTE ’ in the SETTLEMENT menu. NORMAL ------- 0 0 0 0 0 2) Set the number of bills loaded in the cassette. NOTE : Enter the number of bills, NOT the amount of cash.

  • Page 59: Journal

    NH-1800 6. Operator Functions 6.3 Journal The Journal Function of the Operator Function includes the following: PRINT JOURNAL LAST X PRINT VIEW JOURNAL CLEAR JOURNAL CLEAR TRANSACTION SEQUENCE NUMBER 6 - 16...
  • Page 60 NH-1800 6. Operator Functions 6.3.1 Print journal Accessing the PRINT JOURNAL 1) Select ‘JOURNAL’ in the OPERATOR NORMAL FUNCTION menu. ------- 0 0 0 0 0 2) Select ‘PRINT JOURNAL’ in the JOURNAL menu. 3) Wait while the Journal data is being printed.
  • Page 61 NH-1800 6. Operator Functions ----------------------------------- <00128> 08/07/2007. PM 16:55:58 *** NORMAL TRANSACTION *** *** WITHDRAWAL *** TERMINAL NO ; 111111111111111 SEQUENCE NO ; 123 ACCOUNT FROM ; SAVINGS CARD DATA ; ************9109 HOST DATE ; 08/07/2007 HOST TIME ; 16:56:03 RETRIEVAL NO ;...
  • Page 62 NH-1800 6. Operator Functions 6.3.2 Last X print Accessing the LAST X PRINT(PRINT) 1) Select ‘JOURNAL’ in the OPERATOR FUNCTION menu. NORMAL ------- 0 0 0 0 0 2) Select ‘LAST X PRINT’ in the JOURNAL menu. 3) Select ‘PRINT’ in the LAST X PRINT menu.
  • Page 63 NH-1800 6. Operator Functions 5) If the GOOD message appears, press “ENTER”. Fig. 6.14 LAST X PRINT(PRINT) Function Description The LAST X PRINT(PRINT) function is used to reprint records for which the paper trail has been lost or destroyed. Reprint certain range of journal data specified by X record after they have been printed or cleared.
  • Page 64 NH-1800 6. Operator Functions Accessing the LAST X PRINT(CONDENSED JOURNAL) 1) Select ‘JOURNAL’ in the OPERATOR FUNCTION menu. NORMAL ------- 0 0 0 0 0 2) Select ‘LAST X PRINT’ in the JOURNAL menu. 3) Select ‘CONDENSED JOURNAL’ in the LAST X PRINT menu.
  • Page 65 NH-1800 6. Operator Functions 5) If the GOOD message appears, press “ENTER”. Fig. 6.15 LAST X PRINT(CONDENSED JOURNAL) Function Description The LAST X PRINT(CONDENSED JOURNAL) function is used to reprint condensed records for which the paper trail has been lost or destroyed. Reprint as condensed certain range of journal data specified by X record after they have been printed or cleared.
  • Page 66 NH-1800 6. Operator Functions 6.3.3 View journal Accessing the VIEW JOURNAL 1) Select ‘JOURNAL’ in the OPERATOR FUNCTION menu. 2) Select ‘VIEW JOURNAL’ in the JOURNAL menu. 3) You may see the Journal Data which will be displayed on the screen.
  • Page 67 NH-1800 6. Operator Functions Fig. 6.16 VIEW JOURNAL Function Description The VIEW JOURNAL function is used to display the journal data in the LCD screen. 6 - 24...
  • Page 68 NH-1800 6. Operator Functions 6.3.4 Clear journal Accessing the CLEAR JOURNAL 1) Select ‘JOURNAL’ in the OPERATOR FUNCTION menu. 2) Select ‘CLEAR JOURNAL’ in the JOURNAL menu. The pointer of Journal data to print will be reset. Fig. 6.17 CLEAR JOURNAL Function Description The CLEAR JOURNAL function is used to mark all records not printed in the journal.
  • Page 69 NH-1800 6. Operator Functions 6.3.5 Clear tran. sequence NO. Accessing the CLEAR TRAN. SEQUENCE NO. 1) Select ‘JOURNAL’ in the OPERATOR FUNCTION menu. 2) Select ‘CLEAR TRAN. SEQUENCE NO.’ in the JOURNAL menu. CLEAR SEQUENCE # ? Fig. 6.18 CLEAR TRAN. SEQUENCE NO.

  • Page 70: Report

    NH-1800 6. Operator Functions 6.4 Report The Report function of the Operator Function includes the following : ERROR CODE S/W VERSION PRINT ALL SETUP ERROR SUMMARY STATISTICS REJECT ANALYSIS 6 - 27...
  • Page 71 NH-1800 6. Operator Functions 6.4.1 Error code Accessing the ERROR CODE 1) Select ‘REPORT’ in the OPERATOR FUNCTION menu. 2) Select ‘ERROR CODE’ in the REPORT menu. 3) The Error code, description and corrective action will be displayed. Fig. 6.19 ERROR CODE Function Description The ERROR CODE includes all error codes, descriptions and corrective actions.
  • Page 72 NH-1800 6. Operator Functions 6.4.2 S/W version Accessing the S/W VERSION 1) Select ‘REPORT’ in the OPERATOR FUNCTION menu. 2) Select ‘S/W VERSION’ in the REPORT menu. 3) Software Version will be displayed. To print the Software Version information, press “ENTER”.
  • Page 73 NH-1800 6. Operator Functions 1) Software version will be printed from the receipt printer. Fig. 6.20 S/W VERSION Function Description The S/W VERSION function is used to display each software version of system. 6 - 30...
  • Page 74 NH-1800 6. Operator Functions 6.4.3 Print all setup Accessing the PRINT ALL SETUP 1) Select ‘REPORT’ in the OPERATOR FUNCTION menu. 2) Select ‘PRINT ALL SETUP’ in the REPORT menu. 3) All setup parameters will be printed from the Receipt Printer. If the GOOD message appears, press “ENTER”.
  • Page 75 NH-1800 6. Operator Functions 6.4.4 Error summary Accessing the ERROR SUMMARY 1) Select ‘REPORT’ in the OPERATOR FUNCTION menu. 2) Select ‘ERROR SUMMARY’ in the REPORT menu. 3) The error summary data will be displayed. Press “PRINT” key to print the Error Sum Data.
  • Page 76 NH-1800 6. Operator Functions 6.4.5 Statistics Accessing the STATISTICS 1) Select ‘REPORT’ in the OPERATOR FUNCTION menu. 2) Select ‘STATISTICS’ in the Report Menu. 3) Statistics data will be displayed. Press “ENTER” key to print data. Fig. 6.23 STATISTICS Function Description The STATISTICS displays all transaction statistics data.
  • Page 77 NH-1800 6. Operator Functions 6.4.6 Reject analysis Accessing the REJECT ANALYSIS 1) Select ‘REPORT’ in the OPERATOR FUNCTION menu. 2) Select ‘REJECT ANALYSIS’ in the REPORT menu. 3) Reject Analysis data will be displayed. Press “PRINT” key to print data.

  • Page 78: Diagnostics

    NH-1800 6. Operator Functions 6.5 Diagnostics The Diagnostic function of Operator Function includes the following: INITIALIZE RECEIPT PRINTER CASH DISPENSER MODEM CARD SCAN KEY MATRIX SENSOR AGING 6 - 35...
  • Page 79 NH-1800 6. Operator Functions Changing the TEST COUNT The TEST COUNT means the number of test. 1) If you want to change the test count, press “CLEAR” then input the test count and press “ENTER”. 2) If you input ‘0 (zero)’, the test count will be changed to unlimited.
  • Page 80 Fig. 6.26 INITIALIZE Function Description The INITIALIZE has the function of resetting each unit of the NH-1800. If an error occurs while executing, the system will stop and display an error code. Confirm the detailed error description in the ERROR CODE of REPORT MENU.
  • Page 81 NH-1800 6. Operator Functions 6.5.2 Receipt printer Accessing the RECEIPT PRINTER 1) Select ‘DIAGNOSTICS’ in the OPERATOR FUNCTION. 2) Select the ‘RECEIPT PRINTER’ in the DIAGNOSTICS menu. Test String will be printed from the receipt printer. 3) When the ATM is in the normal state, the GOOD message will be displayed.
  • Page 82 NH-1800 6. Operator Functions Fig. 6.28 A Sample of the print out from the RECEIPT PRINTER TEST Function Description The RECEIPT PRINTER has the function of printing a sample receipt and cutting out one receipt. If an error occurs while executing, the system will stop and display an error code. Confirm the detailed error description in the 6.24 ERROR CODE of REPORT MENU.
  • Page 83 NH-1800 6. Operator Functions 6.5.3 Cash dispenser Accessing the CASH DISPENSER Select ‘DIAGNOSTICS’ in the OPERATOR FUNCTION. Select the ‘CASH DISPENSER’ in the DIAGNOSTICS menu. The CASH DISPENSER test will be performed. When the ATM is normal state, the GOOD message will be displayed.
  • Page 84 NH-1800 6. Operator Functions 6.5.4 Modem Accessing the MODEM 1) Select ‘DIAGNOSTICS’ in the OPERATOR FUNCTION. 2) Select the ‘MODEM’ in the DIAGNOSTICS menu. 3) The MODEM TEST will be displayed. Fig. 6.30 MODEM Function Description The MODEM has the function of testing the modem for any errors. When the phone number input is displayed after pressing the TEST DIAL key, input the desired phone number.
  • Page 85 NH-1800 6. Operator Functions 6.5.5 Card scan Accessing the CARD SCAN 1) Select ‘DIAGNOSTICS’ in the OPERATOR FUNCTION. 2) Select ‘CARD SCAN’ in the DIAGNOSTICS menu. And if the display is ready, please insert and remove the card quickly. 3) The card data will be displayed.
  • Page 86 NH-1800 6. Operator Functions 6.5.6 Key matrix Accessing the KEY MATRIX 1) Select ‘DIAGNOSTICS’ in the OPERATOR FUNCTION. 2) Select 'KEY MATRIX' in the DIAGNOSTICS menu. 3) Select the desired key to be tested and the key being pressed will blink on the display.
  • Page 87 NH-1800 6. Operator Functions 6.5.7 Sensor Accessing the SENSOR 1) Select ‘DIAGNOSTICS’ in the OPERATOR FUNCTION. 2) Select 'AUXILIARY UNIT' in the DIAGNOSTICS menu and then select 'SENSOR' in the AUXILIARY menu. 3) All SENSOR data will be displayed. Fig. 6.33 SENSOR Function Description The SENSOR has the function of testing if all the sensors are in proper working condition.
  • Page 88 NH-1800 6. Operator Functions 6.5.8 Aging Accessing the AGING 1) Select ‘DIAGNOSTICS’ in the OPERATOR FUNCTION. 2)Select ‘AGING’ in the ‘DIAGNOSTICS’ menu. 3) All units will be tested unlimitedly. When you press “CANCEL” key, the testing will be stopped. Fig. 6.34 AGING Function Description The AGING function is only used at the factory.

  • Page 89: Customer Setup

    NH-1800 6. Operator Functions 6.6 CUSTOMER SETUP The Customer Setup function of the OPERATOR MENU includes the following : CHANGE MESSAGE WELCOME MESSAGE RECEIPT HEADER BIN LIST SURCHARGE MODE ADVERTISEMENT OPTIONAL FUNCTION 6 - 46...
  • Page 90 NH-1800 6. Operator Functions 6.6.1 Change message 6.6.1.1 WELCOME MESSAGE Accessing the WELCOME MESSAGE 1) Select the 'CUSTOMER SETUP' in the OPERATOR FUNCTION menu. 2) Select the 'CHANGE MESSAGE' in the CUSTOMER SETUP menu. 3) Select the 'WELCOME MESSAGE' in the CHANGE MESSAGE menu.
  • Page 91 NH-1800 6. Operator Functions 1) You can edit the welcome message. Please refer to 6.1.2 How to use keypad. Fig. 6.35 WELCOME MESSAGE Description Function The WELCOME MESSAGE function is used to edit the welcome text in “INSERT AND REMOVE YOUR CARD QUICKLY”...
  • Page 92 NH-1800 6. Operator Functions 6.6.1.2 RECEIPT HEADER Accessing the RECEIPT HEADER 1) Select the 'CUSTOMER SETUP' in the OPERATOR FUNCTION menu. 2) Select the 'CHANGE MESSAGE' in the CUSTOMER SETUP menu. 3) Select the ‘RECEIPT HEADER’ in the CHANGE MESSAGE menu.
  • Page 93 NH-1800 6. Operator Functions You can edit the RECEIPT HEADER. Please refer to 5.1.2 How to use keypad. Fig. 6.36 RECEIPT HEADER Function Description The RECEIPT HEADER function is used to edit the message at the header of receipt. The factory default message is none.
  • Page 94 NH-1800 6. Operator Functions 6.6.2 Bin list Accessing the BIN LIST 1) Select the 'CUSTOMER SETUP' in the OPERATOR FUNCTION menu. 2) Select the ‘BIN LIST' in the CUSTOMER SETUP menu. 3) The BIN LIST menu will be displayed. Fig. 6.37 BIN LIST...
  • Page 95 NH-1800 6. Operator Functions 6.6.3 Surcharge mode Accessing the SURCHARGE MODE 1) Select the 'CUSTOMER SETUP' in the OPERATOR FUNCTION menu. 2) Select the 'SURCHARGE MODE' in the CUSTOMER SETUP menu. 3) The SURCHARGE MODE menu will be displayed. Fig. 6.38 SURCHARGE MODE...
  • Page 96 NH-1800 6. Operator Functions If you press the ENABLE key, it will be enabled as displayed. 2) If you press the AMOUNT key, you can enter the desired surcharge amount. 3) If you press the SURCHARGE OWNER key, you can enter the owner’s name with keypad.
  • Page 97 NH-1800 6. Operator Functions 6.6.4 Advertisement Accessing the ADVERTISEMENT 1) Select the 'CUSTOMER SETUP' in the OPERATOR FUNCTION menu. 2) Select the 'ADVERTISEMENT' in the CUSTOMER SETUP menu. 3) The ADVERTISEMENT menu will be displayed. 6 - 54...
  • Page 98 NH-1800 6. Operator Functions If you press the PRIMARY SCREEN key, the PRIMARY SCREEN will be displayed. Select the 'SCREEN #1' in the PRIMARY SCREEN MENU. 2) If you press the ENABLE/DISABLE key, it will be changed to be enabled or disabled.
  • Page 99 NH-1800 6. Operator Functions 5) If you press the TIMER key, you can input the desired refreshing timer of advertisement text. Fig. 6.39 ADVERTISEMENT MODE Function Description The ADVERTISEMENT function is used to set the advertisement message displayed during idle time, such as “INSERT AND REMOVE YOUR CARD QUICKLY”...
  • Page 100 NH-1800 6. Operator Functions 6.6.5 Optional function Accessing the OPTIONAL FUNCTION 1) Select the 'CUSTOMER SETUP' in the OPERATOR FUNCTION menu. 2) Select the 'OPTIONAL FUNCTION' in the CUSTOMER SETUP menu. 3) Select the ‘PRE DIALING’ in the OPTIONAL FUNCTION menu.
  • Page 101 NH-1800 6. Operator Functions If you press the PRE DIALING key, you can change the desired pre- dialing mode. 2) If you Select the ‘SELECT RECEIPT’ in the OPTIONAL FUNCTION MENU, it will be changed to be enabled or disabled.

  • Page 102: System Setup

    NH-1800 6. Operator Functions 6.7 System setup The SYSTEM SETUP function of the OPERATOR FUNCTION includes the following: SET CLOCK ISO #1, #2, #3 EN/DISABLE LANGUAGE EN/DISABLE CHANGE PASSWORD MODEM MODEM SETUP DIAL MODE MODEM SPEED SPEAKER OUT INITIAL STRING...
  • Page 103 NH-1800 6. Operator Functions 6.7.1 Set clock Accessing the SET CLOCK 1) Select the ‘SYSTEM SETUP’ in the OPERATOR FUNCTION menu. 2) Select the ‘SET CLOCK’ in the SYSTEM SETUP menu. 3) The SET CLOCK menu will be displayed. Fig. 6.41 SET CLOCK Function Description The SET CLOCK function is used to set the date and clock.
  • Page 104 NH-1800 6. Operator Functions 6.7.2 ISO #1, #2, #3 en/disable Accessing the ISO #1, #2, #3 EN/DISABLE 1) Select the ‘SYSTEM SETUP’ in the OPERATOR FUNCTION menu. NORMAL ------- 0 0 0 0 0 2) Select the ‘ISO #1, #2, #3 EN/DISABLE’...
  • Page 105 NH-1800 6. Operator Functions 6.7.3 Language en/disable Accessing the LANGUAGE EN/DISABLE 1) Select the ‘SYSTEM SETUP’ in the OPERATOR FUNCTION menu. 2) Select the ‘LANGUAGE EN/DISABLE’ in the SYSTEM SETUP menu. 3) If you press the ENGLISH or SPANISH or KOREAN or JAPANSE key, it will be changed to be enabled or disabled.
  • Page 106 NH-1800 6. Operator Functions 6.7.4 Change password Accessing the CHANGE PASSWORD 1) Select the ‘SYSTEM SETUP’ in the OPERATOR FUNCTION menu. 2) Select the ‘CHANGE PASSWORD’ in the SYSTEM SETUP menu. 3) Select the ‘MASTER PASSWORD’ or the ‘OPERATOR PASSWORD’ or the ‘SERVICE...
  • Page 107 NH-1800 6. Operator Functions Enter the new Operator Password or the new Master Password. 2) Enter the new Operator Password or the new Master Password again. 3) The password will be changed. Fig. 6.44 CHANGE PASSWORD Function Description The CHANGE PASSWORD function is used to change the Operator Password.
  • Page 108 NH-1800 6. Operator Functions 6.7.5 Modem 6.7.5.1 MODEM SETUP 1) DIAL MODE Accessing the DIAL MODE 1) Select the ‘SYSTEM SETUP’ in the OPERATOR FUNCTION menu. 2) Select the ‘MODEM’ in the SYSTEM SETUP menu. 3) Select the ‘MODEM SETUP’ in the MODEM menu.
  • Page 109 NH-1800 6. Operator Functions 4) When the DIAL MODE is pressed , the DIAL MODE will be changed to DTMF or PULSE. Fig. 6.45 DIAL MODE Function Description The DIAL MODE function is used to change the Dial Mode to touch-tone mode(DTMF) or rotary mode(PULSE).
  • Page 110 NH-1800 6. Operator Functions 2) Modem speed Accessing the MODEM SPEED 1) Select the ‘SYSTEM SETUP’ in the OPERATOR FUNCTION menu. 2) Select the ‘MODEM’ in the SYSTEM SETUP menu. 3) Select the ‘MODEM SETUP’ in the MODEM menu. 4) Select the ‘MODEM SPEED’ in the MODEM SETUP menu.
  • Page 111 NH-1800 6. Operator Functions 5) The Modem Speed can be changed from 300bps up to 56,600bps. Fig. 6.46 MODEM SPEED Function Description The MODEM SPEED function is used to set the modem connecting speed with the host. The factory default speed is 2400bps.
  • Page 112 NH-1800 6. Operator Functions 3) Speaker out Accessing the SPEAKER OUT Select the ‘SYSTEM SETUP’ in the OPERATOR FUNCTION menu. Select the ‘MODEM’ in the SYSTEM SETUP menu. Select the ‘MODEM SETUP’ in the MODEM MENU. 6 - 69...
  • Page 113 NH-1800 6. Operator Functions 1) Select the ‘SPEAKER OUT’ in the MODEM SETUP menu. When you press the Speaker Out key, you can change speaker out on or off. Fig. 6.47 SPEAKER OUT Function Description The SPEAKER OUT function is used to change the speaker out on or off at the modem dial connection.
  • Page 114 NH-1800 6. Operator Functions 4) Initial string Accessing the INITIAL STRING 1) Select the ‘SYSTEM SETUP’ in the OPERATOR FUNCTION menu. 2) Select the ‘MODEM’ in the SYSTEM SETUP menu. 3) Select the ‘MODEM SETUP’ in the MODEM menu. 6 - 71...
  • Page 115 NH-1800 6. Operator Functions 1) Select the ‘INITIAL STRING’ in the MODEM SETUP menu. 2) Enter the desired modem initial string. Please refer to 6.1.2 How to use keypad. Fig. 6.48 INITIAL STRING Function Description The INITIAL STRING function is used to edit the Modem Initial String when the special circumstances require a nonstandard Modem Initial String.
  • Page 116 NH-1800 6. Operator Functions 6.7.5.2 Modem test Accessing the MODEM TEST 1) Select the ‘SYSTEM SETUP’ in the OPERATOR FUNCTION menu 2) Select the ‘MODEM’ in the SYSTEM SETUP menu. The modem will be started to test. 3) Select the ‘MODEM TEST’ in the MODEM menu.
  • Page 117 NH-1800 6. Operator Functions 4) If the GOOD message appears, press “ENTER”. Fig. 6.49 MODEM TEST Function Description The MODEM TEST function is used to perform the modem reset test. When the error is occurred, contact the Service Personnel. 6 - 74...
  • Page 118 NH-1800 6. Operator Functions 6.7.6 RMS ring count 1) Select the ‘SYSTEM SETUP’ in the OPERATOR FUNCTION menu. 2) Select the ‘RMS RING COUNT’ in the SYSTEM SETUP menu. 3) Input the RMS RING COUNT and press ‘ENTER’. Fig. 6.50 RMS RING COUNT Function Description When RMS calls to ATM, ATM will answer to RMS after ringing as RMS RING COUNT.
  • Page 119 NH-1800 6. Operator Functions 6.7.7 Device Setup Accessing the DEVICE SETUP 1) Select the ‘SYSTEM SETUP’ in the OPERATOR FUNCTION menu. 2) Select the ‘DEVICE SETUP’ in the SYSTEM SETUP menu. 3) Set your device type (CDU, MCU DEVICE SETUP...

  • Page 120: Host Setup

    NH-1800 6. Operator Functions 6.8 Host setup The HOST SETUP function of the OPERATOR FUNCTION includes the following: KEY MANAGEMENT MASTER KEY INDEX CHECK MASTER KEY EDIT MASTER KEY SET MASTER KEY SERIAL NUMBER TELEPHONE NUMBER TERMINAL NUMBER ROUTING ID...
  • Page 121 NH-1800 6. Operator Functions 6.8.1 Key management 6.8.1.1 Master key index Accessing the MASTER KEY INDEX 1) Select the ‘HOST SETUP’ in the OPERATOR FUNCTION menu. 2) Select the ‘KEY MANAGEMENT’ in the HOST SETUP menu. 3) Select the ‘MASTER KEY INDEX’ in the KEY MANAGEMENT menu.
  • Page 122 NH-1800 6. Operator Functions 6.8.1.2 Check master key Accessing the CHECK MASTER KEY 1) Select the ‘HOST SETUP’ in the OPERATOR FUNCTION menu. 2) Select the ‘KEY MANAGEMENT’ in the HOST SETUP menu. 3) Select the ‘CHECK MASTER KEY’ in the KEY MANAGEMENT menu.
  • Page 123 NH-1800 6. Operator Functions 4) It will display the check sum of all injected master key. Fig. 6.53 CHECK MASTER KEY Function Description The CHECK MASTER KEY function is used to display the check sum of all injected Master Key. The master key which is displayed as “_______”...
  • Page 124 NH-1800 6. Operator Functions 6.8.1.3 Edit master key Accessing the EDIT MASTER KEY 1) Select the ‘HOST SETUP’ in the OPERATOR FUNCTION menu. 2) Select the ‘KEY MANAGEMENT’ in the HOST SETUP menu. 3) Select the ‘EDIT MASTER KEY’ in the KEY MANAGEMENT menu.
  • Page 125 NH-1800 6. Operator Functions 1) Enter the master key index. 2) Enter the Master Key PART A. 3) Verify the Master Key PART A. 4) Enter the Master Key PART B Fig. 6.54 EDIT MASTER KEY 6 - 82...
  • Page 126 NH-1800 6. Operator Functions Verify the Master Key PART B. 6) After inputting the Master Key, the check sum will be displayed. Press “ENTER” after confirming the check sum. Fig. 6.54 EDIT MASTER KEY Function Description The EDIT MASTER KEY function is used to enter the Master Key.
  • Page 127 NH-1800 6. Operator Functions 6.8.1.4 Set master key serial number Accessing the SET MASTER KEY SERIAL NUMBER 1) Select the ‘HOST SETUP’ in the OPERATOR FUNCTION menu. 2) Select the ‘KEY MANAGEMENT’ in the HOST SETUP menu. 3) Select the ‘MASTER KEY SERIAL NUMBER’...
  • Page 128 NH-1800 6. Operator Functions 6.8.2 Telephone number Accessing the TELEPHONE NUMBER 1) Select the ‘HOST SETUP’ in the OPERATOR FUNCTION menu. 2) Select the ‘TELEPHONE NUMBER’ in the HOST SETUP menu. 3) Select the ‘HOST PHONE #1’ in the TELEPHONE NUMBER menu.
  • Page 129 NH-1800 6. Operator Functions 5) Select the ‘HOST PHONE #2’ in the TELEPHONE NUMBER MENU. 6) Enter the Host Phone number 2. Please refer to 5.1.2 how to use keypad. Fig. 6.56 TELEPHONE NUMBER Function Description The TELEPHONE NUMBER function is used to enter the Primary Telephone Number and the Back- up Telephone number of the host.
  • Page 130 2) Select the ‘TERMINAL NUMBER’ in the HOST SETUP menu. 3) Enter the Terminal Number. Please refer to 5.1.2 how to use keypad. Fig. 6.57 TERMINAL NUMBER Function Description The TERMINAL NUMBER function is used to set the Terminal Number of NH-1800. 6 - 87...
  • Page 131 SETUP menu. 3) Enter the desired Routing ID number. Please refer to 5.1.2 How to use keypad. Fig. 6.58 ROUTING ID Function Description The ROUTING ID function is used to set the Routing ID Number of NH-1800. 6 - 88...
  • Page 132 NH-1800 6. Operator Functions 6.8.5 Health check message Accessing the HEATH CHECK MESSAGE 1) Select the ‘HOST SETUP’ in the OPERATOR FUNCTION menu. 2) Select the ‘HEALTH CHECK MESSAGE’ in the HOST SETUP menu. Select ‘HOST SEND’ ‘MESSAGE SEND INTERVAL’ in the HEALTH CHECK MESSAGE menu.
  • Page 133 NH-1800 6. Operator Functions 6.8.6 Connect timer Accessing the CONNECT TIMER 1) Select the ‘HOST SETUP’ in the OPERATOR FUNCTION menu. 2) Select the ‘CONNECT TIMER’ in the HOST SETUP menu. After inputting the timer parameter, press “ENTER”. Fig. 6.60 CONNECT TIMER Function Description The CONNECT TIMER function is used to set the waiting timer during connecting to the host.
  • Page 134 NH-1800 6. Operator Functions 6.8.7 Remote monitor 6.8.7.1 RMS EN/DISABLE Accessing the RMS EN/DISABLE 1) Select the ‘HOST SETUP’ in the OPERATOR FUNCTION menu. 2) Select the ‘REMOTE MONITOR’ in the HOST SETUP menu. 3) Select the ‘RMS EN/DISABLE’ in the REMOTE MONITOR menu.
  • Page 135 NH-1800 6. Operator Functions When press EN/DISABLE key, it will be changed to to be enabled or disabled. Fig. 6.61 RMS EN/DISABLE Function Description The RMS(Remote Management System) EN/DISABLE function is used to connect with the RMS mode in enabled or in disabled. The factory default is disabled.
  • Page 136 NH-1800 6. Operator Functions 6.8.7.2 RMS status send en/disable Accessing the RMS STATUS SEND EN/DISABLE 1) Select the ‘HOST SETUP’ in the OPERATOR FUNCTION menu. 2) Select the ‘REMOTE MONITOR’ in the HOST SETUP menu. 3) Select the ‘RMS STATUS SEND EN/DISABLE’...
  • Page 137 Fig. 6.62 RMS STATUS SEND EN/DISABLE Function Description The RMS(Remote Management System) STATUS SEND EN/DISABLE function is used to send NH- 1800 status to the RMS when NH-1800 status is changed. The factory default is disabled. 6 - 94...
  • Page 138 NH-1800 6. Operator Functions 6.8.7.3 Password Accessing the PASSWORD 1) Select the ‘HOST SETUP’ in the OPERATOR FUNCTION menu. 2) Select the ‘REMOTE MONITOR’ in the HOST SETUP menu. 3) Select the ‘PASSWORD’ in the REMOTE MONITOR menu. Fig. 6.63 PASSWORD...
  • Page 139 6) Enter the new RMS Password again. 7) The password will be changed. Fig. 6.63 PASSWORD Function Description The PASSWORD function is used to set the RMS password to connect to NH-1800 from RMS. The factory default RMS Password is “111111”. 6 - 96...
  • Page 140 NH-1800 6. Operator Functions 6.8.7.4 Remote phone Accessing the REMOTE PHONE 1) Select the ‘HOST SETUP’ in the OPERATOR FUNCTION menu. 2) Select the ‘REMOTE MONITOR’ in the HOST SETUP menu. 3) Select the ‘REMOTE PHONE #1’ in the REMOTE MONITOR menu.
  • Page 141 NH-1800 6. Operator Functions Enter the first Remote Phone number. Please refer to 5.1.2 How to use keypad. 5) Select the ‘REMOTE PHONE #2’ in the REMOTE MONITOR menu. 6) Enter the second Remote Phone number 2. Please refer to 5.1.2 How to use keypad.
  • Page 142 3) When you press the MODEM SPEED key, the speed will be changed to 300bps up to 56,600bps. Fig. 6.65 MODEM SPEED Function Description The MODEM SPEED function is used to set the Modem speed of RMS and NH-1800. 6 - 99...
  • Page 143 NH-1800 6. Operator Functions 6.8.8 Close time Accessing the CLOSE TIME 1) Select the ‘HOST SETUP’ in the OPERATOR FUNCTION menu. 2) Select the ‘CLOSE TIME’ in the HOST SETUP menu. 3) If you press ‘AUTO DAY TOTAL’ key, it will be changed to be enabled or disabled.

  • Page 144: Transaction Setup

    NH-1800 6. Operator Functions 6.9 Transaction Setup The TRANSACTION SETUP function of the OPERATOR FUNCTION includes the following: DISPENSE LIMIT DENOMINATION FAST CASH LOW CURRENCY CHECK 6 - 101...
  • Page 145 NH-1800 6. Operator Functions 6.9.1 Dispense limit Accessing the DISPENSE LIMIT 1) Select the ‘TRANSACTION SETUP’ in the OPERATOR FUNCTION menu. 2) Enter the desired dispense limit after pressing the Dispense Limit screen key. Fig. 6.67 DISPENSE LIMIT Function Description The DISPENSE LIMIT function is used to set the maximum amount of notes that can be dispensed per transaction.
  • Page 146 NH-1800 6. Operator Functions 6.9.2 Denomination Accessing the DENOMINATION 1) Select the ‘TRANSACTION SETUP’ in the OPERATOR FUNCTION menu. 2) Select the ‘DENOMINATION’ in the TRANSATION SETUP. 3) Enter the desired denomination of bills after pressing the Denomination key. Fig. 6.68 DENOMINATION Function Description The DENOMINATION function is used to set the denomination of notes to be set in the cassette.
  • Page 147 NH-1800 6. Operator Functions 6.9.3 Fast cash Accessing the FAST CASH 1) Select the ‘TRANSACTION SETUP’ in the OPERATOR FUNCTION menu. 2) Select the ‘FAST CASH’ in the TRANSACTION SETUP menu. 3) You can change the fast cash amount LB0 to LB2 and RB0 to RB2 with press the button.
  • Page 148 NH-1800 6. Operator Functions 6.9.4 Low currency check Accessing the LOW CURRENCY CHECK 1) Select the ‘TRANSACTION SETUP’ in the OPERATOR FUNCTION menu. 2) If you want to enable the Low Currency check function, press the Currency Low Check screen key once.

  • Page 149: Appendix

    NH-1800 7. Appendix 7. Appendix 7 - 1...

  • Page 150: System Specifications

    NH-1800 7. Appendix 7. Appendix A. SYSTEM SPECIFICATIONS Item Specification Remarks (optional) ARM-9 Memory SDRAM 8 MB Flash Memory 16 MB NV-RAM 256 KB Main Operating System Controller Serial Ports 5 Ports SD Card 1 Ports For Factory or Field Upgrade...
  • Page 151 NH-1800 7. Appendix Item Specification Remarks (optional) Audio guidance Support Speaker Additional ADA Audio guidance Support Ear Phone Jack function Dimension (WXDXH) 410 X 580 X 1,300 Foot Print : 400(W) X 500(D) Weight 120 kg Main Power 120W Power...

  • Page 152: Bill Conditions (Acceptable/Unacceptable)

    NH-1800 7. Appendix B. BILL CONDITIONS B.1 Acceptable condition Bill which is very clean and can readily be recognized as a true bill Bill has sufficient life or sizing to be handled easily Bill which can be manually held straightly when one end is held by a hand and the bill...
  • Page 153 NH-1800 7. Appendix B.2 Unacceptable condition Bill having serious wrinkles, torn or broken section wherein paper fiber is broken and separation begins Wrinkle Wrinkle Torn Torn Broken section Broken Section 7 - 5...
  • Page 154 NH-1800 7. Appendix Bill having adequate life or sizing, but stained seriously Stained Bill with holes (Perforated bill) Hole Bill ragged and cannot be held straightly when one end is supported by a hand 20mm 35mm When the bill is held by 20mm and the straightness of the bill...
  • Page 155 NH-1800 7. Appendix Bill with cellophane tape, scotch tape, etc Tape Bill with folds Fold Gradually curved bill (bills tied by hand seal, etc) Band seal 7 - 7...
  • Page 156 NH-1800 7. Appendix Bill with folded lines Case 1 Case 2 Case 3 ☞ Bill distortion should not exceed 10 mm 7 - 8...

  • Page 157: Receipt Paper Specifications

    NH-1800 7. Appendix C. RECEIPT PAPER SPECIFICATIONS Paper type: Thermal roll paper Print color: Black Specification : Paper detects heat. Roll enough for 1,900±40 slips.(in case of 65gsm paper ) Part Number : 5678000031 59.5±0.5 Ø150 Ø42 Ø38 - All measurements are in mm.

  • Page 158: Magnetic Card Specifications

    NH-1800 7. Appendix D. MAGNETIC CARD SPECIFICATIONS Item ISO Card (Unit : Inch) Length Card Bending Magnetic Stripe Position Fig. D.1 Magnetic Card Specifications 7 - 10...

  • Page 159: Operating And Changing The Electronic Combination Lock

    NH-1800 7. Appendix E. OPERATING & CHANGING THE ELECTRONIC COMBINATION LOCK (Optional) USER CODE ● Open Lock ● Change Code WRONG TRY PENALTY ● Four (4) consecutive invalid codes initiates five minute delay period. LOW BATTERY WARNING ● Repeated audio and visual signal (LED flashing and repeated beeping) during opening indicates battery low.
  • Page 160 NH-1800 7. Appendix CHANGING YOUR CODE ALWAYS PERFORM THIS OPERATION WITH THE DOOR OPEN 1. Enter “zero” six times. 2. Enter your existing six (6) digit code one time. 3. Enter your NEW six (6) digit code two times. 4. If a mistake is made wait thirty (30) seconds and repeat steps 1. - 3.

  • Page 161: Error Codes

    NH-1800 7. Appendix F. ERROR CODES ERROR CODES ERROR DESCRIPTION CORRECTIVE ACTION 00000 Normal Status Normal Status 20001 The Cash Dispenser Unit cassette is not 1. Set the cassette again. installed. 2. Check if CS7/17/27(NS11/16) is fully The Control Electronics checks if the Cash pressed while the cassette is loaded.
  • Page 162 NH-1800 7. Appendix 5. Check logic related to the door switch in the Control Electronics. 20005 Cash Dispenser Unit data 1. Check Cash Dispenser Unit (country, cassette, shutter) setting error information. Occurs during initialization. 2. Check battery back-up SRAM. 3. Check the battery.
  • Page 163 NH-1800 7. Appendix before the Cash Dispenser Unit starts to return path. operate. 2. Check if the sensor is polluted. 3. Check if cable is cut or the connector is wrongly inserted. 4. Check logic related to the sensor in the Cash Dispenser Unit board.
  • Page 164 NH-1800 7. Appendix Printer board. A0803 Receipt Paper Jam 1. Remove jammed paper AXXX3 Receipt paper jam 1. Remove paper jam and paper scraps. A jam error occurred while the receipt 2. Check the lever operatio position in printer operates.
  • Page 165 NH-1800 7. Appendix ADNXX 1. Check if communication cable Receipt printer connection failure between the Control Electronics and the Slip Printer is cut or the connector is wrongly inserted. 2. Check communiation logic of the Control Electronics and the Slip Printer board.
  • Page 166 NH-1800 7. Appendix Occurs before notes are dispensed. 2. Check the outlet solenoid. 3. Check logic of the outlet solenoid in the Cash Dispenser Unit board. C0033 Cash Dispenser Unit data 1. Check Cash Dispenser Unit (country, cassette, shutter) setting error information.
  • Page 167 NH-1800 7. Appendix 4. Check logic related to CS3(NS7) of the Cash Dispenser Unit board. C003A Request to display four or more notes. 1. Issue the command decrease the number of bills to four or less in the Control Electronics.
  • Page 168 NH-1800 7. Appendix 3. Check if the note type on the index set by the Control Electronics matches with the actual note type. C0045 More note than requested were 1. Check the number of dispensed notes dispensed. and the status of notes.
  • Page 169 NH-1800 7. Appendix notes were dispensed. 2. Check if CS7(NS11) is completely Occurs before notes are dispensed. presed while the cassettes is installed. 3. Check if cable is cut or a connector is wrongly installed in CS7(NS11). 4. Check logic related to CS7(NS11) of the Cash Dispenser Unit board.
  • Page 170 NH-1800 7. Appendix 1. Download new EP software C0055 CDU Program Error 1. Check the status of the note. Outlet sensor (CS13/NS4) senses the 2. Check CS13(NS4). length of the note. 3. Check the main motor speed. Occurs while notes are being dispensed.
  • Page 171 NH-1800 7. Appendix error1 Dispenser Unit board. EX) ‘C0065’ ; CS2, CS4A error C007Y CS2(NS4),CS4(NS3),CS13(NS4) 1. Check if related sensors are polluted. Cash Dispenser Unit sensor half-light 2. Check related logic of the Cash error2 Dispenser Unit board. Ex) ’C0073’; CS1A, CS1B(NS2) Error...
  • Page 172 NH-1800 7. Appendix CS14 is Dark while initializing or C00D0 dispensing (NH2100T) 1. Check the sensor CS13 ~ CS12 Sensor Timeout[Jam] C00D1 (NH2100T) 1. Check the sensor CS12 ~ CS14 Sensor Timeout[Jam] CDNXX (NH2100T) 1. Check if the communication cable...
  • Page 173 NH-1800 7. Appendix Enter correct PIN D0005 INVALID PIN Check your card D0006 BANK UNAVAILABLE Check your card D0007 CARD NOT SUPPORTED Check your balance and make INSUFFICIENT FUNDS transaction again D0008 Check your transaction type D0009 INELIGIBLE TRANSACTION Check your available account...
  • Page 174 NH-1800 7. Appendix Invalid Transaction transaction type D0013 Enter available amount D0014 Invalid Amount Check your account D0020 Invalid Card Number Make transaction later Surcharge screen should have been D0024 displayed Make transaction later D0039 Exceeds Issuer Withdrawal Limit Check your available account...
  • Page 175 NH-1800 7. Appendix D0094 Transaction Serial No Miss-match personnel Error in modem data. Contact to service Record Format Miss-match. Check if a personnel D0095 proper AP for the host has been loaded. Error in modem data. Contact to service Routing Identification Miss-match. Check...
  • Page 176 NH-1800 7. Appendix D00A3 Error in modem data. Contact to service FS missing(next to Authorization personnel D00A4 Response Text) Error in modem data. Contact to service ETX position is not correct. personnel D00A5 Error in modem data. Contact to service...
  • Page 177 NH-1800 7. Appendix D1500 three times or more. 1. Check if the telephone line is well Modem dial connection time-out connected. (while dialing the modem) 2. Check the telephone number of the host and if the host is alive. 3. Check modem-related parameter setting.
  • Page 178 NH-1800 7. Appendix 2. Host response message time-out E0001 (60Sec) E0002 1. Check RMS-related settings. E0003 RMS port failure 2. Check if the telephone line is E0004 RMS response time-out connected and the status of the RMS modem failure telephone line.
  • Page 179 NH-1800 7. Appendix Set the RMS password. RMS password is not set in RMS Enable F000E mode. Set the RMS phone number. RMS phone number is not set in RMS F000F Enable mode. Set the terminal number. F0010 The terminal number is not set.

  • Page 180: How To Clear Nv-Ram

    NH-1800 7. Appendix G. HOW TO CLEAR NV-RAM Accessing the NV-RAM CLEAR Turn on NH-1800 while pressing F6 key(upper-right 2 key) After initializing, follow below pictures... Select ‘YES’ in the CLEAR NVRAM MENU. Enter the NVRAM CLEAR PASSWORD. If the wrong password is entered, the screen will be back to “ENTER PASSWORD”...
  • Page 181 NH-1800 7. Appendix Select ‘OPERATION FUNCTION’ in the ERROR CODE of REPORT MENU. Enter the OPERATOR PASSWORD. If the wrong password is entered, the screen will be back to “ENTER PASSWORD” screen. The factory default Master Password is “555555” If the correct password is entered, the...

  • Page 182: Ap Software

    NH-1800 7. Appendix H. AP Software Programming Changes The application software on this ATM has been updated with the following changes. Which have not been covered in the Operator Manual. Please familiarize yourself with these new programming procedures before installing the terminal.

Table of Contents