Q29: What Can I Do If I'm Having Wireless Connection Problems - D-Link COVR-C1203 User Manual

Q29: What can I do if I'm having wireless connection problems?

If you are experiencing any of the problems below:
- Slow wireless speeds
- Wireless connection drops
- Weak wireless signal
Note: An easy way to determine if the issue is with the router or with the wireless device is to see if
the issue exists on multiple devices. If you internet is slow or is only dropping on one of multiple
devices/computers, then the issue is probably not with the router. If the router is the main cause, all
devices connected will be affected.
1. Check or change the location of your router. Even a subtle changes (2-3 feet) can make a big
difference.
- Ensure the router is in a well ventilated and open area. Do not put the router in a cabinet
or enclosed area
- Other devices that use the 2.4GHz/5GHz wireless band may interfere with your wireless network,
these include microwaves, wireless cameras, baby monitors. If needed, place the router or the
other devices in a different area if they are close to each other.
- Wireless signals will degrade (or die completely) when going through solid surfaces such as brick
(fireplace), metal (file cabinet), steel, lead, mirrors, water (fish tank), large appliances, glass, etc.
2. Ensure that your router is running the latest firmware version. Please follow this link for
instructions on how to upgrade the firmware- How to upgrade firmware for router?
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