Alcatel Linkhub HH40V User Manual page 28

What.should.I.do.if.I.can't.log.in.to.the.web.management.page?
1). Make.sure.the.power.indicator.of.the.device.is.on.(solid.blue)..If.not,.power.
on.the.device.
2). Check.whether.the.connection.between.end.user's.device.and.Cat4.Router.
is.functioning.properly.
-If.the.end.user.is.connected.to.the.Cat4.Router.through.Wi-Fi,.go.to.the.
Wi-Fi.connection.page.to.check.the.connection.status..
-If.end.user's.device.is.connected.to.Cat4.Router.using.a.network.cable,.
check.whether.the.LAN./.WAN.indicator.is.on.(solid.blue).
3). Make.sure.192.168.1.1.is.entered.correctly.in.the.web.browser.
What.should.I.do.if.I.can't.access.the.internet?
1). Make.sure.your.SIM.is.a.4G.or.3G.SIM.
-If.no.SIM.is.detected,.power.off.your.Cat4.Router,.reinsert.the.SIM,.and.
try.again.
-If.a.PIN.is.required,.enter.the.PIN.and.try.again..
-If.no.network.is.available,.move.the.device.to.a.an.area.with.a.better.signal.
(try.placing.it.near.a.window).and.try.again.
2). Make.sure.192.168.1.1.is.entered.correctly.in.the.web.browser.and.click.
Enter.
3). Reboot.your.Cat4.Router.and.try.again.
4). If.MAC.address.filtering.is.enabled,.make.sure.your.device.MAC.address.is.
on.the.approved.list..
5). If.Parental.Control.is.enabled,.make.sure.your.device.name.and.MAC.address.
is.not.under.parental.control..
What.should.I.do.if.I.experience.any.issue.with.the.device?
1). Restart.the.device.
2). Reset.the.device.to.its.factory.settings.
3). Contact.your.service.provider.
What.should.I.do.if.I.forget.the.Wi-Fi.key?
1). Log.in.the.web.configuration.page.(192.168.1.1.as.default)..Go.to.Settings.
>.Wi-Fi.>.Basic..Click.Show.password.to.obtain.the.current.Wi-Fi.Key.
2). Reset.the.device.to.factory.default.settings..Use.a.paper.clip.or.a.blunt.pin.
to.gently.press.the.reset.button.for.3.seconds..The.Wi-Fi.key.will.be.reset.
to.the.default.password,.which.can.be.found.on.the.bottom.label.of.the.
26