Troubleshooting, Care and Technical Support
Troubleshooting
Bar Codes
Falcon Fixed Station Terminal
22
Bar code won't scan
!
Check the quality of the bar code. Labels which are faded or
scratched are less likely to scan.
!
Verify that the unit is configured to read the type of bar code
being scanned. Scan the D1 parameter and try again. (Refer to
"Predefined Defaults" in Appendix C of the Falcon DOS
Portable Data Terminals Advanced User's Guide for the D1
parameter.)
!
When an attached scanning device isn't functioning correctly,
verify it is not broken by using another device.
Bar code won't scan with laser
!
Vary the scanning angle and distance. Avoid aiming the laser
beam perpendicular to the bar code label or at extreme angles.
!
Verify that the laser beam is intersecting the entire bar code label.
Bar code won't scan with wand
!
Ensure that the wand is passing over the entire bar code label.
Holding the wand like a pencil in front of the left side of the label,
use a swift sweeping motion to move the wand towards the other
end of the label.