Lorex LKB384X Series Quick Start Manual

Package Contents
• 4K Ultra HD Active Deterrence IP Camera with Audio
• Mounting Kit*
• Ethernet Extension Cable*
• Weatherproofing Cap*
• Allen Key*
* Per camera in multi-camera packs.
ATTENTION:
It is recommended to connect the camera to the NVR or an external PoE switch. If
using a DC power adapter (not included) with the camera, a REGULATED power supply
is REQUIRED for use with this camera. Use of a non-regulated, non-conforming power
supply can damage this product and voids the warranty.
Cable Extension Options
Extend the cable run for your camera. Additional extension cables sold separately.
See table below:
Max Cable Run
Cable Type
Distance
CAT5e (or higher) Ethernet cable 300ft (92m)
• You can use a RJ45 coupler or switch (not included) to connect male ends of
Ethernet cable together.
• To extend the cable run beyond 300ft (92m), a switch will be required (sold
separately).
Safety Precautions
• Read this guide carefully and keep it for future reference.
• Follow all instructions for safe use of the product and handle with care.
• Use the camera within given temperature, humidity and voltage levels noted in the
camera's specifications.
• Do not disassemble the camera.
• Do not point the camera directly towards the sun or a source of intense light.
• Use only the supplied regulated power supply provided with the product. Use of a non-
regulated, non-conforming power supply can damage the product and void the warranty.
• Periodic cleaning may be required. Use a damp cloth only. Do not use any harsh, chemical-
based cleaners.
• The supplied cable is rated for surface mounting only. Cables for in-wall and floor-to-floor
installations are sold separately (CMR type). These and other cables are available at
lorex.com.
Disclaimers
• For a full list of compatible recorders, visit lorex.com/compatibility
• Not intended for submersion in water. Installation in a sheltered location
recommended.
• For the smoothest possible 4K video streaming experience, connect your NVR
to a Gigabit router (use available 1000Mbps / 1Gbps ethernet port). If you are
connecting cameras to an external network switch, it is recommended to use a
10/100/1000Mbps port on a Gigabit network switch.
Dimensions
2.8" / 70mm
3.5"
89mm
Copyright © 2018 Lorex Corporation
As our products are subject to continuous improvement, Lorex reserves the right to modify
product design, specifications and prices, without notice and without incurring any obligation.
E&OE. All rights reserved.
Troubleshooting
Problem
No picture / signal
Picture is too bright
Max # of
Extensions
Picture is too dark
3
Night vision is not
working
Picture is not clear
Bright spot in video
when viewing camera
at night
Picture is in color in
dark conditions
No audio
The camera warning
light is not switching
on automatically
.
The camera siren
is not switching on
automatically
Resources
6.1" / 155mm
Visit us online for up-to-date software and complete instruction manuals
1
2
3
4
Solution
• Ensure the camera is connected to a compatible NVR. For full
camera compatibility, visit lorex.com/compatibility.
• The camera may take up to 1 minute to power up after being
connected to the NVR. Wait two minutes before following the
steps below.
• Ensure the camera is connected to your NVR or to your local
network.
• If you are not using PoE, you must connect the camera to a
12V DC power adapter (not included).
• If the camera is connected to the LAN, you must search your
network for cameras using the NVR. See the NVR's instruction
manual.
• Ensure your NVR is properly connected to a TV/monitor.
• There may be an issue with your extension cable run. Connect
the camera to the NVR using a different Ethernet cable.
• Ensure your camera isn't pointed directly at a source of light
(e.g., sun or spot light).
• Move your camera to a different location.
• Check the brightness and contrast settings on the NVR.
• Check the brightness and contrast settings on the NVR.
• The night vision activates when light levels drop. The area may
have too much light.
• Check the camera lens for dirt, dust, spiderwebs. Clean the
lens with a soft, clean cloth.
• Make sure that the cable run is within the limitations specified
in the section 'Cable Extension Options'.
• Night vision reflects when pointing a camera through a
window. Move the camera to a different location.
• This camera comes with an image sensor that is extra
sensitive to light, meaning that the camera stays in color
mode at low-light conditions. For instructions on how to make
your camera switch to night mode, visit lorex.com, and search
for "How do I make my camera switch to night mode?"
• Audio is only supported on Lorex NVRs. For a list of
compatible recorders, visit lorex.com/compatibility.
• Ensure NVR volume is turned on / turned up.
• Ensure audio function on camera is turned on (see 'Audio
Settings').
• Ensure audio is turned up on viewing device.
• Ensure that you have enabled and configured white light
deterrence using a compatible NVR. See your NVR's
documentation for more information.
• Ensure the active areas and schedule for white light
deterrence are set properly. The default schedule for the
warning light is night times (between 5PM and 7AM).
• The camera siren cannot switch on automatically. You can
control the camera siren manually using the Lorex Cirrus app
or a compatible Lorex NVR.
Need Help?
Visit lorex.com
Search for the model number
of your product
Click on your product in the
search results
Click on the Downloads tab
LKB384X_QSG_EN_R1
4K Ultra HD Active Deterrence IP Camera
with Audio
Quick Start Guide
English Version 1.0
LKB384X SERIES
www.lorex.com