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Sprint PCS User Manual

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Sprint PCS
Sprint
Personal
Communication
Services
SM
User
Guide
SANYO SCP-3000

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Summary of Contents for Sprint PCS

  • Page 1: User Guide

    ™ Sprint PCS Sprint Personal Communication Services User Guide SANYO SCP-3000...
  • Page 3 Sprint PCS. It’s not just a better phone. It’s a better connection.
  • Page 4 This phone will work only with service from Sprint PCS, which must be purchased separately. See Term and Conditions of Service. ©1997 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint and the diamond logo are registered trademarks of Sprint Communications Company L.P.

  • Page 5: First Things First: Call Us To Get Activated

    The call may take up to 30 minutes, but may take longer at peak time. A credit check will be run. Your Sprint PCS Phone will be ready for use about an hour after this call is finished. What you should have handy.

  • Page 6: How To Unlock Your Phone

    POWER 2. Press under [UNLOCK]. 3. Enter the four-digit lock code. (This code typically is the last four digits of your Sprint PCS Phone Number or the last four digits of your social security number.)

  • Page 7: How To Get Help

    How to get help. If you need help with this or anything else, we hope you’ll call Sprint PCS Customer Care at 1-888-211-4PCS (4727). In Southern California, call 1-800-455-4551. You also can press from your activated Sprint PCS Phone (in Southern Califor-...

  • Page 9: Table Of Contents

    Table of Contents First things first: Call us to get activated. What you should know before you call. What you should have handy. How to unlock your phone. How to get help. Introduction. Getting to know your phone. Function keys Display icons: What they tell you.
  • Page 10 Emergency dialing. Calling 911. Saving and editing emergency numbers. Dialing other emergency numbers. Dialing Sprint PCS Directory Assistance. Dialing Sprint PCS Operator Services. Setting up your voicemail. Finding out you have a message. Internal phone book, Call history and Scratch pad.
  • Page 11 Finding a number using its memory location. Using One-Touch/Two-Touch Dialing. For memory locations 1to 9: For memory locations 10 to 99: Using Speed Dial. Reviewing your Recent Call History. Saving in Scratch Pad Memory Reviewing your Scratch Pad memory. The scratch pad memory will be erased when: Advanced features.
  • Page 12 Choosing the analog system. Preventing accidental key press. Usage guidelines: All about performance and safety. Keeping tabs on signal strength. Understanding Power Save mode. Understanding how your phone operates. Radio frequency safety. Maintaining your phone’s peak performance. Protecting your battery. Using your phone while driving.

  • Page 13: Introduction

    Introduction. Congratulations on your purchase of a Sprint PCS Phone. This phone is quite versatile because it lets you make and receive calls in so many places: Anywhere within the nationwide Sprint PCS Network On other select PCS CDMA networks On analog cellular networks (that’s the old cellular technology)

  • Page 14: Getting To Know Your Phone

    Getting to know your phone. 1. Red Light: Illuminates when is pressed and when you’ve got POWER incoming calls and messages. 2. Headset Jack: Insert the plug of the headset (not supplied). 3. Soft Key Labels: Tell you what the current options are for the Soft Keys.
  • Page 15 14. Antenna 1. Red Light 2. Headset Jack 3. Soft Key Sprint PCS Labels Location ?? auto= 01 ( OK)( NEXT) 4. Soft Keys 13. Message 5. TALK 6. MUTE 12. END 7. INFO 11. CLR 8. Scroll Keys 10. VOLume...

  • Page 16: Function Keys

    INFO pauses when you’re programming a number in your phone’s memory (See page 44). This key also gives you phone book guidance. You can press this key to display your Sprint PCS Phone Number when the main screen is displayed.
  • Page 17 Press this key to place and receive calls, to access a TALK second incoming call from call waiting or initiate Three- Way Calling. Press either Soft Key to choose the operation displayed in the Soft Key Labels directly above that key. Different labels will be displayed above the Soft Keys depending on the menu you’re in or the task you’re performing.

  • Page 18: Display Icons: What They Tell You

    Tells you a call is in progress. Roaming If the icon is not displayed, you are in the Sprint PCS Network. If it is displayed (it may or may not be flashing), you are on another service provider’s network. Messages Indicates when you have messages waiting.

  • Page 19: Using The Battery

    Using the battery. Your Sprint PCS Phone comes with a rechargeable battery pack. Remember to fully charge your battery as soon as the charge becomes low in order to maximize your talk time and standby time. Installing and removing the battery.

  • Page 20: Charging With The Ac Adapter

    Sprint PCS Phone. Using an unauthorized one could cause damage. 1. Plug the adapter into a wall outlet. 2. Plug the other end into the bottom of your Sprint PCS Phone, with the battery attached. Charging a completely discharged standard Lithium Ion battery takes up to four hours.

  • Page 21: Turning Your Phone On And Off

    Turning your phone on and off. When you’re ready to turn your Sprint PCS Phone on, check to see that the charged battery has been installed on the back of the phone or that you have external power (meaning the rapid charging cigarette lighter adapter, hands-free car kit or AC adapter) with the battery pack installed.

  • Page 22: Power Save Mode

    Power Save mode. Your Sprint PCS Phone comes with a Power Save feature that will be activated automatically if your phone hasn’t been able to find a signal after 15 minutes of searching. While this feature is active, the phone’s battery charge is conserved. The phone will automati- cally recheck for a signal periodically.

  • Page 23: Basic Functions

    Basic functions. Making a call. Whenever you make a call, follow these simple steps: 1. First, check to see that your phone is on. If you see the display indicators on the screen, that means the power is on. 2. Enter the phone number you’re calling. 3.

  • Page 24: Answering Calls

    MUTE Where you can use your phone. Your Sprint PCS Phone is dual band, which means you can use it to make and receive calls in many places: In any city where Sprint PCS provides service On select PCS CDMA networks (like the Sprint PCS Network)

  • Page 25: What You'll See

    (“Analog Roam” flashes.) Regardless of whether you’re using your phone on or off the Sprint PCS Network, you should always dial numbers using 11 digits (1 + area code + number) when you make calls outside your Sprint PCS Home Service Area .

  • Page 26: Calling Experience

    Calling experience. When you use your phone on other PCS CDMA networks, your calling experience will be quite similar to what you experience when making calls from within the Sprint PCS Network. Although certain calling features may not be available, your phone calls are still private and secure, and in general, your call quality should be similar to what you experience with the Sprint PCS Network.

  • Page 27: Using Caller Id

    If you are on the phone when you leave a Sprint PCS Service Area and enter an area where roaming is available (whether PCS CDMA or analog cellular), your call will be dropped. If your call is dropped in an area where you think Sprint PCS provides service, turn your phone off and then on again to speed acquisition of the Sprint PCS Network.

  • Page 28: Responding To Call Waiting

    To block your Sprint PCS Phone. Number from being displayed on all of your outgoing calls, just call Sprint PCS Customer Care by pressing (in Southern California, press TALK ). Once you have permanently blocked TALK your number, you can release the block for a particular call. To do that, follow these steps: 1.

  • Page 29: Using Three-Way Calling

    Using Call Forwarding. With Call Forwarding, you can have all of your incoming calls forwarded to another phone number – even if your Sprint PCS Phone is turned off. When Call Forwarding is activated, you can still make calls from your Sprint PCS Phone. To activate Call Forwarding, follow these steps: 1.

  • Page 30: Redialing Calls

    Redialing calls. To redial the last call you made from your Sprint PCS Phone, press . When the number is displayed, press again. You also TALK TALK can redial any of your last 10 calls using your recent calls list (see page 40).

  • Page 31: Adjusting Volume

    Adjusting volume. The volume keys of your Sprint PCS Phone perform three critical functions. They let you: Adjust the earpiece volume during a call. Adjust the ringer volume or even turn it off when you’re in standby mode. Scroll through menus.

  • Page 32: Emergency Dialing

    Emergency dialing. You can place calls to 911, or one of the other three emergency numbers that are in your emergency number list, even if your phone is locked or restricted. (For information on locking or restricting your phone, see pages 53 and 54.) As long as you’re within a service area (check your signal strength indicator), these numbers can be dialed.

  • Page 33: Dialing Other Emergency Numbers

    3. Enter your lock code. (The default code typically consists of the last four digits of your phone number. To change your lock code, see page 54.) 4. Press to select “EMERGENCY #.” 5. Press under [EDIT] to edit or enter the first emergency number, or press under [NEXT] to display the next emergency number.

  • Page 34: Dialing Sprint Pcs Directory Assistance

    Dialing Sprint PCS Directory Assistance. Dial to obtain residential, business and TALK government listings; to get help completing local or long-distance calls; or to obtain movie listings, hotel, restaurant and shopping information, and major local event information. Dialing Sprint PCS Operator Services.

  • Page 35: Setting Up Your Voicemail

    To set up your voicemail, press and hold for at least one second. Then enter “SPRINT” (777468) as your temporary pass code. We suggest you do this soon after you activate your Sprint PCS Account. After entering that code, the voicemail system will prompt you to do these things: Create your own personal pass code.

  • Page 36: Finding Out You Have A Message

    Finding out you have a message. Your Sprint PCS Phone alerts you when you have new voicemail messages in several ways: by displaying a message on the screen, by sounding five short beeps (if the ringer is turned on), by flashing the red light at the top of the phone, and by displaying at the top of your screen.

  • Page 37: Internal Phone Book, Call History And Scratch Pad

    Internal phone book, Call history and Scratch pad. You get two types of phone books with your Sprint PCS Phone: the Primary Phone Book and the Recent Call History. To make the most of them, you really need to understand all the basic features and functions of your new phone.
  • Page 38 2. Press under [SAVE]. 3. Enter the name that goes with the number (up to 12 characters). Press the key of the first letter in the name, and continue until you’ve spelled the whole name. Pressing a key repeatedly will change the letter or number in the flashing cursor position on the screen.

  • Page 39: Looking Up A Phone Number

    Looking up a phone number. Once you have stored numbers in your Primary Phone Book, you can review all those numbers. To display the location number, name and phone number, follow these steps: 1. Press under [BOOK]. 2. Press to display the list of numbers. 3.

  • Page 40: Finding A Number When You Know At Least Four Digits

    4. Press under [FIND]. The phone searches for names containing those consecutive letters and displays a list of matches. 5. To scroll through the list, press 6. To call the number “ ” mark is pointing to, press , or to TALK display more information, press under [VIEW].

  • Page 41: Editing A Phone Number

    Editing a phone number. 1. First, press under [BOOK] and then select the memory location you want to edit, following the steps described in the previous section. 2. Press under [EDIT]. 3. Edit the number using and the digit keys. Press under [OK] when you’re finished.

  • Page 42: Erasing A Phone Number

    Erasing a phone number. 1. First, press under [BOOK] and then select the memory location you want to edit, following the steps described on page 2. Then, press under [ERASE] to erase both the name and the number. If the number you want to erase was stored as a secret entry, you’ll have to enter your lock code before the number will be erased.

  • Page 43: Using One-Touch/Two-Touch Dialing

    Using One-Touch/Two-Touch Dialing. This feature enables you to dial phone book entries through one key press (for locations 1 to 9) or two key presses (for locations 10 to 99). You can turn on One-Touch Dialing through the “One- Touch” item under the “Features” menu (see page 56.). For memory locations 1 to 9: Press and hold the appropriate key for one second.

  • Page 44: Reviewing Your Recent Call History

    Reviewing your Recent Call History. Your Sprint PCS Phone maintains a list of the last 10 calls you made, a list of the last 10 calls you accepted or missed and the scratch pad memory you added. To display a list of recently made calls, follow these steps: 1.

  • Page 45: Saving In Scratch Pad Memory

    When you’re reviewing your Recent Call History list, you’ll see one of the following: MISSED Indicates you have an unanswered incoming call. CALL FROM Indicates a call you received and answered. CALL TO Indicates a call you dialed. Saving in Scratch Pad Memory. Press under [MENU].

  • Page 46: Reviewing Your Scratch Pad Memory

    Reviewing your Scratch Pad memory. 1. Press under [BOOK]. 2. Press under [CALLS]. 3. Press to see your scratch pad memory. 4. When “ADDED” and the phone number as the scratch pad are displayed, you can press to place a call to that number. TALK 5.

  • Page 47: Advanced Features

    This feature saves you from always having to enter a series of numbers when, for example, you’re being prompted by an auto- mated system or using a calling card. With your Sprint PCS Phone, you can actually store the required series of numbers in your internal phone book with pauses in all the right places to commu- nicate to the automated system all the right breaks.

  • Page 48: Inserting A Pause In A Number

    Inserting a pause in a number. 1. Enter the first part of the number. 2. Press where you want to insert a pause. INFO 3. To insert a hard pause, press . To insert a timed pause, press 4. Enter additional numbers (for example, a PIN or credit card number).

  • Page 49: Using Uppercase And Lowercase Letters

    Using uppercase and lowercase letters. When entering a name, you can use both uppercase and lowercase letters. 1. Press under [A a] to change from uppercase letters to lowercase letters. Press under [a A] to change back to uppercase letters. 2.

  • Page 50: Help Guidance For The Internal Phone Book

    Help guidance for the internal phone book. When you need a help to look up a phone number. You can operate your phone following the instructions indicated on the display. 1. Press under [BOOK]. 2. Press INFO The display shows “Recall the speed memory or used num.”. 3.

  • Page 51: Main Menu

    Main menu. You can access all of your phone’s features and settings through the main menu. Here’s how to go about it. Navigating through the menu. To display the main menu, press under [MENU]. To scroll through menu items, press To go back one step, press .

  • Page 52: Understanding Menu Items

    Understanding menu items. Adjusting your phone’s volume. Volume. (Menu 1) Here’s how to adjust the volume on your phone’s ringer, key beep and earpiece. Ringer (Menu 11) To adjust the ringer or the message alert, you can press either , or the volume keys. The ringer volume can be adjusted in 5 steps including “off.”...

  • Page 53: Choosing What You See On The Screen

    Message Ring (Menu 15) Lets you choose how you want to be notified of short messages (when available). Settings are: “off,” “once” and “every 2 min.” ( The default setting is “every 2 min.”) Choosing what you see on the screen. Display.

  • Page 54: Choosing The Vibration

    You can display the date and time on your phone’s screen. They will be transmitted to your phone automatically from the Sprint PCS Network and will change to reflect the time zone you’re in. Settings are: “yes” and “no.” The default is “yes.”...

  • Page 55: Choosing The Right Alerts

    Choosing the right alerts. Alerts. (Menu 4) Your Sprint PCS Phone comes with several different options to keep you aware of what’s going on. Fade (Menu 41) This option will use a tone to alert you if, for some reason, you have either lost a call or lost service.

  • Page 56: Maintaining Phone Security

    This number cannot be reset. Maintaining phone security. Security. (Menu 6) You have the option to lock your Sprint PCS Phone when you’d like to make sure you’re the only one who can use it. Locking your phone means that you can still receive incoming calls or make emergency calls, but all other phone functions are disabled.
  • Page 57 Incoming. Determines whether incoming calls can be received on your Sprint PCS Phone. Possible settings are “yes” and “no.” The default setting is “no.” If you choose “yes,” calls cannot be received on your PCS phone.
  • Page 58 If you decide to change your lock code and then forget it, you will have to take your phone to the nearest Sprint PCS Center for assistance. Emergency# (Menu 64) You can enter up to three emergency numbers and you can call all of them and 911 –...

  • Page 59: Customizing The Way Your Phone Works

    Customizing the way your phone works. Features. (Menu 7) With the help of the following features, you can make your phone work more like you do. Auto Answer (Menu 71) This feature lets you answer calls without pressing any keys. You can select the number of times your phone rings before a call is answered automatically.
  • Page 60 Key Beep (Menu 74) You can determine the length and speed of your key beep (you hear this when you enter the numbers). Possible settings are: “long” and “normal.” The default is “normal.” Press under [NEXT] to toggle between options. One-Touch (Menu 75) This feature allows you to turn your One-Touch (1~9)/Two- Touch (10~99) phone book memory dialing on or off.

  • Page 61: Choosing The Analog System

    Choosing the analog system. Analog System. (Menu 8) Your dual-band Sprint PCS Phone will work like a single-band CDMA phone unless the “Analog” option is set. If you want to use the phone in the analog system, follow the followings.

  • Page 62: Usage Guidelines All About Performance And Safety

    Keeping tabs on signal strength. First of all, the voice quality of your Sprint PCS Phone will always be at its best when the antenna is fully raised. If you’re inside a building, reception may be better near a window.

  • Page 63: Understanding How Your Phone Operates

    National Council of Radiation Protec- tion and Measurements (NCRP). The design of the Sprint PCS Phone complies with these updated standards. Of course, if you want to limit RF exposure even further than the updated standard, you can choose to control the duration of your calls and operate your phone in the most power-efficient manner.

  • Page 64: Maintaining Your Phone's Peak Performance

    If your phone does get wet, turn the power off immediately and remove the battery pack. If it is inoperable, you should return it to a Sprint PCS Center or call Sprint PCS Customer Care for service. Only authorized personnel should service your phone and its...

  • Page 65: Protecting Your Battery

    Protecting your battery. For best battery performance, you should follow these guidelines: Only use the SANYO-approved battery packs (model numbers SCP-01LBPS and SCP-01LBPL) and AC adapter, cigarette lighter adapter, and desktop charger (model number SCP- 01DAT for AC adapter; model number SCP-01CLA for cigarette lighter adapter;...

  • Page 66: Using Your Phone While Driving

    Talking on the phone while you’re driving may divert your attention from the road. Besides that, it is illegal in some states. Remember, safety comes first. When using your Sprint PCS Phone in the car: Focus on driving, not talking. Use your hands-free car kit.

  • Page 67: Disposal Of Lithium Ion Batteries

    Using your phone near other electronic devices. Most modern electronic equipment is shielded from radio fre- quency (RF) signals. However, RF signals from PCS telephones may affect inadequately shielded electronic equipment. RF signals may affect improperly installed or inadequately shielded electronic operating and entertainment systems in motor vehicles.

  • Page 68: Turn Off Your Phone Before Flying

    Restricting children’s access to your phone. Your PCS phone is not a toy, and should not be played with by children. They could hurt themselves and others, damage the phone or make calls that increase your telephone bills.

  • Page 69: Turn Off Your Phone In Dangerous Areas

    Turn off your phone in dangerous areas. To avoid interfering with blasting operations, you should turn off your phone when in a blasting area or in other areas with signs indicating that two-way radios should be turned off. Construction crews often use remote-control RF devices to set off explosives. Turn off your phone when you are in any area with a potentially explosive atmosphere.

  • Page 70: Cautions

    Cautions. Any changes or modifications to your Sprint PCS Phone not expressly approved in this document could void your warranty for this equipment and void your authority to operate this equipment. Only use approved batteries, antennas and chargers. The use of any other type will invalidate the warranty.
  • Page 71 PATENT INFORMATION The products/Equipment described in the attached documentation are manufactured under one or more of the following U.S. Patents: 4,901,307, D356,560, 5,506,865, 5,566,357, 5,608,722, 5,056,109, 5,408,697, 5,509,015, 5,568,483, 5,614,806, 5,099,204, 5,414,728, 5,509,035, 5,574,773, 5,617,060, 5,101,501, 5,414,796, 5,511,067, 5,574,987, 5,621,752, 5,103,459, 5,416,797, 5,511,073,...

  • Page 72: Index

    Index Any key answer option (Features menu), Auto answer option (Features menu), Auto hyphen option (Display menu), automatic shutoff low battery causes and, Power save mode, Auto retry option (Features menu), Backlight option (Display menu), Banner option (Display menu), battery, approved, charge indicator, charging,...
  • Page 73 See also calls outside Sprint PCS Network, Digits find option (Features menu), redialing, directory assistance, redialing automatically, disconnecting, Reviewing Recent Call History, display indicators, .See also icons See also dialing...
  • Page 74 Hands-Free Car Kit, lock code hearing aid, changing, help, default, outside Sprint PCS Network, and restricting, Home calls option (Call info See also unlocking phone menu), locking keypad, home service area, dialing outside, Lock option (Security menu),...
  • Page 75 National Council of Radiation for help outside Sprint PCS Protection and Measurements Network, (NCRP), looking up your own, National Fire Protection Standard of SANYO Service Centers, (NFPA- ), storing numbers. See phone...
  • Page 76 Show time option (Display menu), radio frequency safety, signal strength, rain, exposure to, speed dial, receiving calls, spill, exposure to, reception, maximizing, Sprint PCS Account, opening, redialing, Sprint PCS Customer care, automatically, outside Sprint PCS Network, red light, Sprint PCS Directory Assistance, restaurant information,...
  • Page 77 unlocking phone, Version (Display menu), Vibration feature menu, voicemail accessing, accessing from another phone, audible alert, maximum number of message, message indicator, pass code, setting up, volume, Volume menu, warranty, voiding,...

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