Troubleshooting Guide For Bkcsuite - B&K 13790 1104 User Manual

Seven channel surround a/v preamplifier processor

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Table Of Contents

Table of Contents

6. Once you have configured the settings for your system, save the BKcSuite file. Goto File->Save

settings To File. Both the system settings and presets for zone A and zone B will be saved together in

one file (.bkd extension). Once the settings have been saved to file, you are ready to establish a live

connection to the preamplifier.

A C L I N E

COAX S/PDIF DIGITAL

OPTICAL S/PDIF DIGITAL

OUTPUTS

A/V SOURCE OUTPUTS

ZA OUT

OUT

SAT

DVD

ZONE A

ZONE B

ZB/V2

TAPE

SAT

B K

S U B

C E N T E R

SUB

CENTER

A u d i o / V i d e o S y s t e m s H a n d - M a d e i n t h e U . S . A .

ZB OUT

SAT

DVD

IMPLY

ETTER!

CONTROL OUT

IR INPUT

12VDC

ZONE A

RS-232

50 mA

PORT

IEEE

1394

E X PA N S I O N

IR INPUT

S U R R N D

F R O N T

SURRND

FRONT

S BACK

ZONE B

S U R R O U N D B A C K

S U R R O U N D

F R O N T

S U R R O U N D

S U R R O U N D B A C K

C E N T E R

S U BW O O F E R

C A U T I O N

R I G H T

L E F T

RISK OF ELECTRIC

SHOCK DO NOT OPEN

F U S E

C AU T I O N : F O R C O N T I N U E D

P R O T E C T I O N A G A I N S T R I S K

O F F I R E R E P L A C E O N LY W I T H

S A M E T Y P E A N D VA LU E F U S E

S E R I A L #

B A L A N C E D S U R R O U N D O U T P U T S

CAT5 Network Cable

PC requirements - 128MB RAM, Pentium grade or better processor, Windows 98SE operating system or

greater. (Exception- BKcSuite not supported on Windows NT) ***

Make sure the CT/CK/SR product is connected to the PC's serial port. (DB-9, nine pin or USB)

Be sure to select "Local Com" in the BKcSuite software, as "Network" is not currently supported.

If the unit will not communicate through RS-232, perform a factory reset. (See Factory Reset Section)

Know how to properly set the COM port protocol in your version of Windows:

Window 9x/Me - Go to your system's "Control Panel." Double click the icon labeled "System." Click

the Device Manager button. Scroll down until the section labeled "Ports." Click the small "+" located next to

"Ports" to expand the tree and view the installed communication ports. Double click the COM port that corre-

sponds to the port on the PC that the CT/CK/SR product will be physically connected to. Locate the tab in

the Window labeled "Port Settings," click it and go to section 6 below.

Windows 2000/XP - Go to your system's "Control Panel." Click the icon labeled "System." In the

Hardware tab, click the Device Manager button. Double click on the icon labeled "Ports" to expand the tree

and view the installed communication ports. Double click the COM port corresponding to the port the

CT/CK/SR product is physically connected to and go to section 6 below.

Set the proper communication properties. The parameters for Port Settings should be entered as

follows:

Bits per second

Data Bits

Parity

Stop Bits

Flow Control

In the advanced section of the Communication properties window is the "FIFO Buffer" configuration. Most

modern laptops have the ability to take full advantage of these buffers, so it is recommended to enable them

and drag their slider to the "max" setting. Once you have finished making the selections, click "OK" to all

windows and prompt to return to the Control Panel. At that point you can close the Control Panel.

Disable any and all power management services including any Uninterrupted Power Supplies (UPS).

Disable any handheld computer / PDA syncing software and services.

Disable any other RS-232 / Serial protocol programs that may be using a COM port. i.e CK1.2 Keypad

Editor, SR10.1 Remote Editor or serial controller.

10.

In case you encounter an "Out of Memory" or "Out of Resources" error, be sure your PC meets the

minimum requirements outlined in the BKcSuite section of this manual. Close all unnecessary programs that

may be running. It is recommended to let Windows manage your virtual memory, however, if you manually

set the virtual memory size, set it at least to 1.5 times your actual RAM size.

SOFTWARE SETUP

A/V SOURCE INPUTS

COMPONENT VIDEO

7. Connect a straight through CAT5 network cable between the RJ-45

DVD

IN 1

IN 2

IN 3

OUTPUT

jack and the serial port of the PC (pictured at left). If the PC does not

have a DB-9 type serial port, a serial to USB adapter can be used. To

ANTENNA

www.bkcomp.com

R I G H T

L E F T

R I G H T

L E F T

C D

D V D

X L R

( B A L A N C E D )

B A L A N C E D L I N E I N P U T S

USB to Serial adapter

R C A

( U N B A L A N C E D )