Troubleshooting - LG 20MT45A Owner's Manual

TROUbLESHOOTING

General
Problem
Cannot control the
TV with the remote
control.
No image display
and no sound is
produced.
Image appears slowly
when the TV turns
on.
Cannot connect
external devices.
The TV turns off
suddenly.
Audio
Problem
No sound is produced
while images are
displaying.
No output from one
of the speakers.
Unusual sound from
inside the TV is
produced.
Check the remote control sensor on the product and try again.
y
Check if there is any obstacle between the product and the remote
y
control.
Check if the batteries are still working and properly installed
y
( to , to ).
Check if the product is turned on.
y
Check if the power cord is connected to a wall outlet.
y
Check if there is a problem in the wall outlet by connecting other
y
products.
The image is muted during the product startup process. This is
y
normal. If the image does not appear in a few minutes, unplug the
TV for 30 seconds and try again. If the image still does not appear,
contact the authorized service center in your local area.
Refer to the "Other Connections" and connect an external device.
y
Check the power control settings. The power supply may be
y
interrupted.
Check if the Sleep Timer or Off Time feature is activated in the TIME
y
settings.
If there is no signal while the TV is on, the TV will turn off automatically
y
after 15 minutes of inactivity.
Press + or - button.
y
Check if the sound is muted by pressing MUTE.
y
Scroll to other programme. There may a problem with the broadcast.
y
Check if the audio cables are connected properly.
y
Check if the TV Speaker feature is activated in the menu option.
y
Adjust Balance in the menu option.
y
A change in ambient humidity or temperature may result in an unusual
y
noise when the product turns on or off. There is no problem with your
product.
TROUBLESHOOTING
Solution
Solution
49