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Rio Digital Audio Receiver Frequently Asked Questions Manual

Rio user guide digital audio receiver

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Rio Digital Audio Receiver User Guide
About the User Guide
The Rio Receiver User Guide includes the following sections:
Introduction
Troubleshooting
Frequently Asked Questions (FAQs)
Glossary
Contacting Customer Care
Navigating and printing the Rio Receiver User Guide
The online Rio Receiver User Guide is in Adobe Acrobat (.PDF) file format.
NOTE: We strongly recommend that you use Adobe Acrobat version 4.0 — available
on the CD-ROM — to view and print the Rio Receiver User Guide.
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About the User Guide
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Summary of Contents for Rio Digital Audio Receiver

  • Page 1 Rio Digital Audio Receiver User Guide About the User Guide The Rio Receiver User Guide includes the following sections: Introduction Troubleshooting Frequently Asked Questions (FAQs) Glossary Contacting Customer Care Navigating and printing the Rio Receiver User Guide The online Rio Receiver User Guide is in Adobe Acrobat (.PDF) file format.
  • Page 2: Copyright And Trademark

    Copyright and trademark Return to Pg.1 Page 2 Copyright and trademark Copyright © 2000 SONICblue, Inc. All Rights Reserved. SONICblue, Inc. does not assume any responsibility for errors or omissions in this document or make any com- mitment to update the information contained herein. Rio is a registered trademark of RioPort.com, Inc.
  • Page 3: Troubleshooting Steps

    Troubleshooting Steps Problem: Rio Receiver can not connect to server. Troubleshooting measures: 1.) Ensure that the Audio Receiver Manager software is loading properly on the server computer. Verify that there is a blue music note icon in the system tray, indicating that the Audio Receiver Manager software has been installed correctly and it sees the Rio Receiver.
  • Page 4 Problem: The Volume Select on the Rio Receiver doesn’t work. Troubleshooting measures: • The Volume Select on the Rio Receiver will only function when bare wire speakers are connected directly to the device. This uses an amplified signal and allows you to change the volume levels from the Rio Receiver.
  • Page 5 Problem: Title track and time counter are too small to see or difficult to read. Troubleshooting measures: The display settings can be modified to suit your preferences. 1.) Click Menu. 2.) Click Change Display. 3.) Click Select Layout. There are a variety of display features. Choosing Big Title from this menu option will increase the font of the information display.
  • Page 6 5.) At the top of the window select the Rio Connector card or your third party HPNA or Ethernet card that the Audio Receiver Manager software will be serving music over. 6.) Verify that Make music available on this adapter is checked. 7.) If you have not already done so, go to Tools and select Import Music.
  • Page 7 Problem: How do I disable Media Sense in Windows Millennium? Troubleshooting measures: 1.) Click Start > Settings > Control Panel. 2.) Double-click Network. 3.) Clic the copy of TCP/IP that is bound to the network adapter you want to configure. For example: TCP/IP: Rio Connector.
  • Page 8 Problem: How do I verify the IP Address in Windows 9x on the music server is valid? Troubleshooting measures: 1.) Click Start > Run and type in WINIPCFG. 2.) Click OK. 3.) From the pulldown menu, select the Rio Connector, your third party HPNA card or your Ethernet card.
  • Page 9 Windows Operating System software without re-installing Internet Explorer. The necessary file is named IPHLPAPI.DLL (v5.0.1717.2). It can be found in the following cab file: NET7.CAB Simply extract this file directly to the Rio Audio Receiver software directory. Then start the Audio Manager software. Troubleshooting Steps Return to Pg.1...
  • Page 10: Frequently Asked Questions

    Frequently Asked Questions How do I encode, "rip", the music off my CDs so I can listen to them on my Receiver? There are many encoder programs available on the Web, many of which are free. For example you can go www.musicmatch.com, www.real.com they offer to encode or rip CDs.
  • Page 11 Can I install the Audio Receiver Manager program on several computers on my home network? No. The Audio Receiver Manager can only run on one computer at a time. While it is possible to change the server computer in the home, it is not recommended to operate multiple instances of the Audio Receiver Manager on one network.
  • Page 12 This is a line output for powered speakers. You can connect powered computer speakers to the back of your Rio Receiver. This may be especially useful if you are placing the device in a smaller room without access to a stereo receiver or bare wire speakers. Will the Rio Receiver interfere with my telephone service? No.
  • Page 13 Will the Rio Receiver work with 10 Base-T Ethernet network adapters? Yes. The Rio Receiver supports a 10 Mb Ethernet connector. You can connect your Rio Receiver to an Ethernet hub with standard Category 5 network cable or directly to a host PC using an Ethernet crossover cable.
  • Page 14 If you have speakers connected to the 1/8" stereo jack or the RCA outputs, the volume will be controlled on the powered speakers you are using or the stereo receiver component that you have connected to your Rio Receiver. 'Bare wire' connections are powered, but the other jacks are line outputs for increased audio clarity.
  • Page 15 A codec is also defined as a compression/decompression algorithm. Codecs are used to shrink large files or data streams, often for efficient transmission over a network, and then decode them when they are displayed. The Rio Digital Audio Receiver supports the following digital audio file codecs: •...
  • Page 16 Glossary Return to Pg.1 Page 16 Gracenote Gracenote, formerly known as CD Database (CDDB), is an vast database of CD information that includes disc name, song titles and other information. Gracenote supports hundreds of different third party software CD players. Access to the Gracenote service is offered free of charge to end-users. Visit the Gracenote website more information.
  • Page 17 Glossary Return to Pg.1 Page 17 Windows Media Audio (WMA) is the compressed audio format that Microsoft is positioning as a replacement for MP3. WMA may replace MP3 since it offers greater file compression—twice that of MP3—at the same or better sound quality.
  • Page 18: Contacting Customer Care

    Contacting Customer Care Technical Support - US Hours of Operation: Mon.-Thurs. 5am-7pm PT Fri. 5am-11am 1pm-7pm PT Sat. 8am-4pm PT Email customersupport@riohome.com Telephone 1(541)-967-2450 1(541)967-2401 1(541)967-2451 Technical Support Wizard www.riohome.com Rio Product Support With every Rio product you receive the following support services: •...