Related Manuals for Black Box RS-MODERATOR
Summary of Contents for Black Box RS-MODERATOR
- Page 1 USER MANUAL RS-MODERATOR IN-SESSION ROOM MODERATOR 24/7 TECHNICAL SUPPORT AT 1.877.877.2269 OR VISIT BLACKBOX.COM...
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Page 2: Table Of Contents
1. SPECIFICATIONS ................................... 3 2. INTRODUCTION ..................................... 4 2.1 Description ........................................4 2.2 Network Infrastructure and Other Hardware Requirements ........................5 3. CONFIGURATION OF RESERVATION SUITE USING RS-MODERATOR ..................6 3.1 Setup Procedure .......................................6 3.2 Accessing Admin Web .....................................6 3.3 Login ..........................................7 3.4 Basic Configuration of the RS-MODERATOR ............................8... -
Page 3: Specifications
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: SPECIFICATIONS TECHNICAL SUPPORT 1.877.877.2269 SPECIFICATIONS: IN-SESSION ROOM MODERATOR Connectors (1) RJ-45, (1) HDMI, (1) USB 2.0, (1) USB 2.0 OTG, (1) 3.5mm Audio, (1) Antenna Male, (1) SD Card, (1) Barrel Plug Display Type HDMI output Resolution... -
Page 4: Introduction
Š On-premises Administration: In this way, the entire reservation suite is centrally managed through the web interface of the Š RS-MODERATOR manager unit. The RS-MODERATOR unit must be plugged into the same LAN as the other units of the Reservation Suite. RS-MODERATOR also has other features, such as analytics and room utilization statistics. The procedure for setup using On-premises Administration is described in this manual. -
Page 5: Network Infrastructure And Other Hardware Requirements
Š CAT5 or higher LAN cables leading from an Ethernet switch to the place where you want to install the RS-VIEWER unit. Š Š The network card of the RS-MODERATOR unit supports speeds up to 1 Gbit/s. If you are using a faster LAN, set up ports intended Š... -
Page 6: Configuration Of Reservation Suite Using Rs-Moderator
Š Š IN-SESSION Room Scheduler - Setup Guide - G Suite Š The RS-MODERATOR is managed using the Admin Web pages. There you can do the following: Š Set up the RS-MODERATOR unit (IP address, date and time, etc.) Š... -
Page 7: Login
“Login” (Note that the password entry is case sensitive). This takes you to the Admin Web setup pages. If the RS-MODERATOR unit is not joined to the reservation suite, there is no need to log in and you find yourself right on the setup pages. -
Page 8: Basic Configuration Of The Rs-Moderator
CHAPTER 3: CONFIGURATION USING RS-MODERATOR TECHNICAL SUPPORT 1.877.877.2269 3.4 BASIC CONFIGURATION OF THE RS-MODERATOR First, check IP settings and date and time settings of the unit. Click on the button “This unit configuration” placed on the home page. FIGURE 3-2. THIS UNIT CONFIGURATION BUTTON 3.4.1 IP SETTINGS... - Page 9 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: CONFIGURATION USING RS-MODERATOR TECHNICAL SUPPORT 1.877.877.2269 To change IP addresses, select “IP settings” on top of the screen. The currently used setting is displayed in the upper part of the page.
- Page 10 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: CONFIGURATION USING RS-MODERATOR TECHNICAL SUPPORT 1.877.877.2269 If your LAN is secured using 802.1X, select the “802.1X” tab at the top. Supported authentication methods are MD5 and TLS. FIGURE 3-5. CONFIGURATION SCREEN, 802.1X Type “Device identity”...
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Page 11: Date And Time Settings
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: CONFIGURATION USING RS-MODERATOR TECHNICAL SUPPORT 1.877.877.2269 Enter the Address and Port of the proxy server. If the proxy server requires authentication, enter the credentials for the proxy server in “Login” and “Password.” Click “Apply” to save the changes. -
Page 12: Upgrading Firmware
You can go back to the home page with the Menu button or you can continue with other settings as described next. 3.4.3 UPGRADING FIRMWARE To upload more recent firmware to the RS-MODERATOR unit, contact Black Box Technical Support at 877-877-2269 or info@blackbox.com FIGURE 3-10. -
Page 13: Other Settings Of The Rs-Moderator
FIGURE 3-11. RESET SCREEN If you need to put the RS-MODERATOR unit into the factory default mode and delete all user settings, choose “System” in the left menu, then “Factory default” in the upper part, and then click the button “Set factory default.” Confirm the deletion by the “Yes”... -
Page 14: Creating The Reservation Suite
SUPPORT 1.877.877.2269 3.5 CREATING THE RESERVATION SUITE First, you need to create the reservation suite in the RS-MODERATOR unit. Click on the “Reservation suite administration” button on the home page. FIGURE 3-13. SELECT RESERVATION SYSTEM ADMINISTRATION It will start the wizard for the reservation suite creation. Enter the reservation suite name and password. You need to confirm the password by entering it twice (“Enter Password”... -
Page 15: Microsoft Exchange Server
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: CONFIGURATION USING RS-MODERATOR TECHNICAL SUPPORT 1.877.877.2269 Enter the user account email (e.g. “IN-SESSION@blackbox.com”) and password in the section “User account settings.” In the “Room settings” section, enter room account email (e.g. “demoroom@blackbox.com”). In the field “Room displayed name,” you can enter the room name that will be shown in the upper left-hand corner of the IN-SESSION panel. -
Page 16: Adding The Reservation System Panels
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL CHAPTER 3: CONFIGURATION USING RS-MODERATOR SUPPORT 1.877.877.2269 3.5.3 G. SUITE In the “Select server type“ field , choose “G. Suite (Google).“ At first you have to upload the G Suite certificate file (see the IN-SESSION - Setup Guide - G Suite / Creating a project) to the unit. - Page 17 Once you create a new reservation suite and set the RS-MODERATOR for the first panel, you may join the panel to this suite. Connect the panel to your network. The opening screen will appear on the panel. You can change the language and IP settings now.
- Page 18 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: CONFIGURATION USING RS-MODERATOR TECHNICAL SUPPORT 1.877.877.2269 On the next screen, press the “Find reservation suite and join” button. FIGURE 3-20. FIND RESERVATION SUITE SCREEN On the next screen, choose which reservation suite you want to join to, in case you manage more of them (“Choose reservation suite”...
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Page 19: Adding Another Room Account, User Accounts And Servers
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: CONFIGURATION USING RS-MODERATOR TECHNICAL SUPPORT 1.877.877.2269 3.7 ADDING ANOTHER ROOM ACCOUNT, USER ACCOUNTS AND SERVERS If you need to add another room to your reservation suite, click on “Basic Setup/Rooms”. - Page 20 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: CONFIGURATION USING RS-MODERATOR TECHNICAL SUPPORT 1.877.877.2269 FIGURE 3-24. ADD NEW ACCOUNT SCREEN Now enter a new user name and password for this account. The User name format depends on server type, to which the user account is dedicated.
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Page 21: Settings Of The Reservation Suite Behavior
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: CONFIGURATION USING RS-MODERATOR TECHNICAL SUPPORT 1.877.877.2269 Now select server type. For Exchange server, enter the server address in the appropriate field. You can either enter the public IP address (if the server is accessible at this address, e.g. “123.45.67.89”), the internal IP address in a LAN network (e.g.”192.168.1.2.), the local name of the server (e.g. -
Page 22: Inserting The Company Logo
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL CHAPTER 3: CONFIGURATION USING RS-MODERATOR SUPPORT 1.877.877.2269 The following options are available: Š Red and green stripe: In this case, the presence of people in the room is indicated by a vertical red stripe in the left part of the Š... - Page 23 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: CONFIGURATION USING RS-MODERATOR TECHNICAL SUPPORT 1.877.877.2269 First, add your logo(s) to the logos stack. Here you can place up to 6 logo files. To add a company logo to this stack, click on “Basic Setup/Logos/Add.”...
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Page 24: Setting Up The Room Support Services
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: CONFIGURATION USING RS-MODERATOR TECHNICAL SUPPORT 1.877.877.2269 Here you can choose one of the logos placed on the logos stack. Then click the “OK” button. Repeat this step for all units for which you want to display a logo. - Page 25 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: CONFIGURATION USING RS-MODERATOR TECHNICAL SUPPORT 1.877.877.2269 To set up service requests, tap “Room support services/Service.” Settings on this page relate to the first of the two possible support/service departments.
- Page 26 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: CONFIGURATION USING RS-MODERATOR TECHNICAL SUPPORT 1.877.877.2269 FIGURE 3-36. SELECT ROOM INTERVENTIONS It will open the “Edit room” window. FIGURE 3-37. EDIT ROOM WINDOW By using checkboxes for respective items in area “Service items” and “Custom service items,” you can select which interventions will be available for a given room.
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Page 27: Setting Up The Confirmation Of The Meetings
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: CONFIGURATION USING RS-MODERATOR TECHNICAL SUPPORT 1.877.877.2269 FIGURE 3-39. UNIT SETTINGS FOR ROOM SUPPORT In the items “Cleanup request,” “Catering request,“ “Service request“ and “Custom service request,” you can enable the relevant support services through the reservation system panel. - Page 28 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: CONFIGURATION USING RS-MODERATOR TECHNICAL SUPPORT 1.877.877.2269 FIGURE 3-41. EDIT ROOM WINDOW In the “Require confirmation of meetings“ item, activate the function by selecting “By dialog box on the panel,“,“By occupancy sensors” or “By occupancy sensors or dialog box.”...
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Page 29: Setting Up Pins
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: CONFIGURATION USING RS-MODERATOR TECHNICAL SUPPORT 1.877.877.2269 Š Meetings that end later than the current day do not get cancelled, but their beginning is shifted to 0.00 of the following day, i.e. the Š... -
Page 30: Detailed Settings Of The Reservation System Panels
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: CONFIGURATION USING RS-MODERATOR TECHNICAL SUPPORT 1.877.877.2269 Click on the edit button of the selected unit. A detailed unit settings page will be displayed. Then tap on “more” in the “PINs” line. -
Page 31: Date And Time
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: CONFIGURATION USING RS-MODERATOR TECHNICAL SUPPORT 1.877.877.2269 FIGURE 3-45. EDIT UNITS PAGE In the “Room” line, you can change the room account used on the given panel. 3.13.1 DATE AND TIME FIGURE 3-46. -
Page 32: Behavior
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: CONFIGURATION USING RS-MODERATOR TECHNICAL SUPPORT 1.877.877.2269 3.13.2 BEHAVIOR FIGURE 3-47. BEHAVIOR SCREEN The “Enable reservations” item allows you to set whether or not room reservations can be made from the specific panel (if not, the “Reserve”... -
Page 33: Language And Time
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: CONFIGURATION USING RS-MODERATOR TECHNICAL SUPPORT 1.877.877.2269 3.13.3 LANGUAGE AND TIME FIGURE 3-48. LANGUAGE AND TIME SCREEN The “Language” item allows you to set the language of the panel’s user interface. Here you can also enable common users to change the language on the panel in the “Language user change”... -
Page 34: Display
3.13.5 CONTROL SYSTEM INTEGRATION Here you can set in which way the IN-SESSION reservation system panel will communicate with the Black Box control system. In order for the reservation system panel to communicate with the control system, the ReservationSystemControlIntegration applet has to be running within the program of the controller or the control system touchpanel. - Page 35 FIGURE 3-50. CONTROL SYSTEM INTEGRATION SCREEN In the “Enable control system integration” item, you can enable communication of the reservation system panel with the Black Box control system. This makes it possible for reservation system panels to transfer information on room occupancy and currently running meetings to the control system.
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Page 36: Using Analytics
1.877.877.2269 Analyzing statistics of the room usage is one of the main features of the RS-MODERATOR unit. With it, you will get decision-making data regarding efficiency of the room usage, which can help you to plan really needed number and types of rooms. - Page 37 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: USING ANALYTICS TECHNICAL SUPPORT 1.877.877.2269 FIGURE 4-3. BASIC ANALYTICS PAGE If you click “Show details,” you will see some other parameters and the trend over time graphs. FIGURE 4-4. SHOW DETAILS PAGE 1.877.877.2269 BLACKBOX.COM...
- Page 38 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: USING ANALYTICS TECHNICAL SUPPORT 1.877.877.2269 The following parameters are evaluated. TABLE 4-1. DETAILED PARAMETERS NAME DESCRIPTION Meeting count Total number of meetings in a given time period Average planned room usage 100 x sum of the planned duration of all meetings/(working hours per day x number of days) Average meeting count per day Total number of meetings in a given time period/number of days...
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Page 39: Technical Support
1.877.877.2269 5.1 CONTACTING BLACK BOX If you determine that your RS-MODERATOR is malfunctioning, do not attempt to alter or repair the unit. It contains no user- serviceable parts. Contact Black Box Technical Support at 877-877-2269 or info@blackbox.com. Before you do, make a record of the history of the problem. We will be able to provide more efficient and accurate assistance if you have a complete description, including: Š... -
Page 40: Appendix A. Regulatory Information
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: REGULATORY INFORMATION TECHNICAL SUPPORT 1.877.877.2269 A.1 FCC STATEMENT This equipment has been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. -
Page 41: Nom Statement
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: REGULATORY INFORMATION TECHNICAL SUPPORT 1.877.877.2269 A.2 NOM STATEMENT 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3. -
Page 42: Appendix B. Disclaimer/Trademarks
B.1 DISCLAIMER Black Box Corporation shall not be liable for damages of any kind, including, but not limited to, punitive, consequential or cost of cover damages, resulting from any errors in the product information or specifications set forth in this document and Black Box Corporation may revise this document at any time without notice. - Page 43 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 NOTES TECHNICAL SUPPORT 1.877.877.2269 ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ 1.877.877.2269 BLACKBOX.COM...
- Page 44 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 © COPYRIGHT 2018 BLACK BOX CORPORATION. ALL RIGHTS RESERVED. RS-MODERATOR_USER_REV1.PDF...