Dell E1913S User Manual page 52

Dell E1913S/E1913/E2213 Monitor User's Guide
Missing Color
Wrong Color
I m age ret ent ion from a st at ic
im age left on t he m onit or for
a long period of t im e
Pr odu ct Spe cific Pr oble m s
Spe cific Sym pt om s
Screen im age is t oo sm all
Cannot adj ust t he m onit or wit h
t he but t ons on t he front panel
No I nput Signal when user
cont rols are pressed
The pict ure does not fill t he
ent ire screen
N OTE: When choosing DVI - D m ode, t he Au t o Adj u st funct ion is not available.
D e ll™ Sou n dba r Pr oble m s
Com m on Sym pt om s
No sound for syst em where t he
Soundbar draws power from an
AC adapt er
No Sound
file:///K|/Dell/E1913/Dell%20E1913(S)%20E2213%20E-DOC%20Source/en/ug/solve.htm[2012-3-19 16:22:08]
Pict ure m issing color
Pict ure color not good
Faint shadow from t he st at ic
im age displayed appears on
t he screen
W h a t You Ex pe r ie n ce
I m age is cent ered on screen,
but does not fill ent ire viewing
area
OSD does not appear on t he
screen
No pict ure, t he LED light is
blue. When you press " up" ,
" down" or " Menu" key, t he
m essage " No input signal" will
appear.
The pict ure cannot fill t he
height or widt h of t he screen
W h a t You Ex pe r ie n ce
No power t o Soundbar - t he
power indicat or is off
Soundbar has power - power
indicat or is on
self- t est m ode.
Perform m onit or self- t est feat ure check.
Ensure t hat t he video cable connect ing t he m onit or t o t he com put er is connect ed properly
and is secure.
Check for bent or broken pins in t he video cable connect or.
Change t he Color Set t ing Mode in t he Color Set t ings OSD t o Graphics or Video depending
on t he applicat ion.
Try different Color Preset Set t ings in Color Set t ings OSD. Adj ust R/ G/ B value in Color
Set t ings OSD if t he Color Managem ent is t urned off.
Change t he I nput Color Form at t o PC RGB or YPbPr in t he Advance Set t ing OSD.
Use t he Power Managem ent feat ure t o t urn off t he m onit or at all t im es when not in use( for
m ore inform at ion, see Power Managem ent
Alt ernat ively, use a dynam ically changing screensaver.
Reset t he m onit or t o Fact ory Set t ings.
Turn off t he m onit or, unplug t he power cord, plug back, and t hen t urn on t he m onit or.
Check t he signal source. Ensure t he com put er is not in t he power saving m ode by
m oving t he m ouse or pressing any key on t he keyboard.
Check whet her t he signal cable is plugged in properly. Re- plug t he signal cable if
necessary.
Reset t he com put er or video player.
Due t o different video form at s ( aspect rat io) of DVDs, t he m onit or m ay display in full
screen.
Run t he built - in diagnost ics.
Turn t he Power/ Volum e knob on t he Soundbar clockwise t o t he m iddle posit ion; check if
t he power indicat or ( blue LED) on t he front of t he Soundbar is illum inat ed.
Confirm t hat t he power cable from t he Soundbar is plugged int o t he adapt er.
Plug t he audio line- in cable int o t he com put er's audio out j ack.
Set all volum e cont rols t o t heir m axim um and ensure t hat t he m ut e opt ion is not
enabled.
Play som e audio cont ent on t he com put er ( exam ple, audio CD, or MP3) .
Turn t he Power/ Volum e knob on t he Soundbar clockwise t o a higher volum e set t ing.
Modes) .
Possible Solu t ion s
Possible Solu t ion s