Grandstream Networks GXV3370 User Manual
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Grandstream Networks GXV3370 User Manual

Ip multimedia phone for android
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See also: Administration Manual , Configuration Manual
Grandstream Networks, Inc.
GXV3370
TM
IP Multimedia Phone for Android
User Guide

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Summary of Contents for Grandstream Networks GXV3370

  • Page 1 Grandstream Networks, Inc. GXV3370 IP Multimedia Phone for Android User Guide...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this guide is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this guide, could void your manufacturer warranty.

  • Page 3: Fcc Statement

    Caution Any changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. P a g e GXV3370 User Guide Version 1.0.0.16...

  • Page 4: Ce Declaration Of Conformity

    QPSK / 16QAM / 64 QAM) 8DPSK Operation 0 °C ~ +40 °C temperature Storage temperature -10 °C ~ +60 °C Humidity 10 ~ 90% non-condensing Domestic use Industrial use Class B P a g e GXV3370 User Guide Version 1.0.0.16...
  • Page 5 20 cm between the radiator and your body. CE Authentication Hereby, Grandstream Networks, Inc. declares that the radio equipment GXV3370 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.grandstream.com/support/resources/...

  • Page 6: Gnu Gpl Information

    GNU GPL INFORMATION GXV3370 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 7: Table Of Contents

    Description of the GXV3370 ........................ 22 Front View ............................. 22 Back View ............................. 23 Side View ............................24 Connecting and Setting Up the GXV3370 ................... 24 Using the Phone Stand ......................... 24 Using the Slots for Wall Mounting ....................25 Connecting the GXV3370 ........................26 GETTING TO KNOW GXV3370..................
  • Page 8 Notifications in Status Bar ........................39 System Settings in Status Bar ...................... 41 Use the GXV3370 Keys ........................42 Keypad Shortcut Functions ......................42 Use the On-Screen Keyboard ......................43 Use the Message Waiting Indicator ..................... 45 MAKE PHONE CALLS ....................46 Register SIP Accounts .........................
  • Page 9 CALL HISTORY ......................86 Local Call History ..........................86 Dial Out from Call History ......................87 Call History Options ........................87 Delete Call History ........................87 Call History Details ........................88 P a g e GXV3370 User Guide Version 1.0.0.16...
  • Page 10 Angle Adjustment ..........................96 Gallery ..............................96 Screensaver ............................99 BROWSER ......................... 101 ACTION URL ......................103 CONNECTING GXV3370 TO GDS3710 DOOR SYSTEM .......... 104 CONNECT TO NETWORK AND DEVICES ..............105 Ethernet ............................. 105 WI-FI ..............................105 Turn On/Off Wi-Fi ........................105 Connect to Wi-Fi Networks ......................
  • Page 11 USB Headset ............................. 112 USB ..............................113 SD Card ............................. 114 EXPERIENCING THE GXV3370 APPLICATION PHONE .......... 115 P a g e | 10 GXV3370 User Guide Version 1.0.0.16...
  • Page 12 Table of Tables Table 1: GXV3370 Features in a Glance ....................18 Table 2: GXV3370 Technical Specifications ....................19 Table 3: Equipment Packaging ........................21 Table 4: GXV3370 Front View ........................22 Table 5: GXV3370 Back View ........................23 Table 6: GXV3370 Side View ........................24 Table 7: GXV3370 Status Bar Notification Icons ..................
  • Page 13 Figure 3: GXV3370 Back View........................23 Figure 4: GXV3370 Side View ........................24 Figure 5: Built in Stand and Mounting Slots on GXV3370 ................25 Figure 6: Tab on The Handset Cradle ......................25 Figure 7: GXV3370 Back / Side View ......................26 Figure 8: GXV3370 Default Home Screen ....................
  • Page 14 Figure 56: Add Conference Members from Dial Screen 2 ................61 Figure 57: GXV3370 Conference Screen ....................62 Figure 58: GXV3370 Conference - Add Existing Call to Conference ............63 Figure 59: 3-Way Conference Call Established ..................63 Figure 60: GXV3370 Conference - Remove Party from Conference............64 Figure 61: Missed Call Screen ........................
  • Page 15 Figure 85: GXV3370 Call History – Options ....................87 Figure 86: GXV3370 Call History - Details ....................88 Figure 87: GXV3370 File Manager – Copy File ..................89 Figure 88: Paste File ........................... 90 Figure 89: GXV3370 File Manager - Move ....................90 Figure 90: GXV3370 File Manager - Options....................

  • Page 16: Document Purpose

    DOCUMENT PURPOSE This document describes how to configure the GXV3370 via phone's LCD menu and web UI menu to fully manipulate phone's features. learn advanced functions GXV3370, please visit http://www.grandstream.com/support to download the latest “GXV3370 Administration Guide”. This guide covers following topics: ▪...

  • Page 17: Change Log

    CHANGE LOG This section documents significant changes from previous versions of user guide for GXV3370. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.0.16 •...

  • Page 18: Welcome

    PoE/PoE+, HD audio and video, integrated Wi-Fi (802.11a/b/g/n) & Bluetooth, rich peripheral interfaces, and Android 7.0. By combining a state-of-the-art IP video phone, an advanced video conferencing solution, and the functionality of a tablet, businesses throughout the world can now use the GXV3370 for all communication and productivity needs.

  • Page 19: Product Overview

    PRODUCT OVERVIEW Feature Highlights The following tables contain the major features of the GXV3370: Table 1: GXV3370 Features in a Glance • 16 lines with up to 16 SIP accounts, up to 7-way audio conference and 3-way 720p 30fps HD video conference, phonebook with up to 1000 contacts, call history with up to 1000 records.

  • Page 20: Gxv3370 Technical Specifications

    GXV3370 Technical Specifications The following table resumes all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages and upgrade/provisioning settings for the phone GXV3370. Table 2: GXV3370 Technical Specifications SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A...
  • Page 21 C to 60 Humidity Humidity: 10% to 90% Non-condensing GXV3370 phone, handset with cord, base stand, universal power supply, network Package Content cable, screen cleaning cloth, quick installation guide, brochure, GPL license FCC: Part 15 (CFR 47) Class B; UL 60950 (power adapter); Part68 (HAC)

  • Page 22: Getting Started

    GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the GXV3370. Equipment Packaging Table 3: Equipment Packaging GXV3370 • 1x GXV3370 Main Case. • 1x Handset.

  • Page 23: Description Of The Gxv3370

    Description of the GXV3370 Front View Figure 2: GXV3370 Front Table 4: GXV3370 Front View Item Name Description Mega pixel front camera. The angle can be adjusted, and the Front Camera camera can be blocked by scrolling up/down the wheel on the back of the camera.

  • Page 24: Back View

    Back View Figure 3: GXV3370 Back View Table 5: GXV3370 Back View Item Name Description Camera Adjusting Wheel Scroll up/down to adjust the camera angle. Phone Stand (built-in) Adjust the phone stand angle to place the phone on the desk.

  • Page 25: Side View

    USB flash drive to save captured pictures. Connecting and Setting Up the GXV3370 The GXV3370 can be installed on the desktop using the built-in stand or attached on the wall using the slots for wall mounting. Using the Phone Stand The GXV3370 has a built-in phone stand.

  • Page 26: Using The Slots For Wall Mounting

    The LCD will display the booting up screen or firmware upgrading information. Before continuing, please wait for the main screen display to show up. Figure 5: Built in Stand and Mounting Slots on GXV3370 Using the Slots for Wall Mounting 1.

  • Page 27: Connecting The Gxv3370

    Connecting the GXV3370 To setup your GXV3370, please follow the steps below: 1. Connect the handset and main phone case with the phone cord; 2. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable;...

  • Page 28: Getting To Know Gxv3370

    Account information Widget. Up to 8 accounts/Programmable-keys be displayed. Figure 8: GXV3370 Default Home Screen Swipe from right to left to show the application menu of the phone. the settings and applications installed will be brought up as shown below.

  • Page 29: Figure 9: Gxv3370 Onscreen Menu

    Figure 9: GXV3370 Onscreen Menu To fully manipulate the GXV3370 capacitive touch screen, use your fingers to operate the following on the GXV3370 icons, buttons, menu items, onscreen keyboard etc. Figure 10: GXV3370 Finger Gestures on the Touch Screen P a g e...

  • Page 30: Use The Desktop

    This is usually used when viewing photos or web pages. Use the Desktop Desktop Menu When the GXV3370 is on idle screen, press the MENU key to bring up phone's menu. Users can access the following in the desktop menu:...

  • Page 31: Add Widget To Desktop

    Manage Running Applications Add Widget to Desktop The GXV3370 provides widgets like account bar, clock, contacts etc. Users could conveniently add those widgets to the desktop as preferred. To add a widget: 1. Press the Menu key or long press on an empty space on the idle screen and select "Widgets".

  • Page 32: Manage Desktop Items

    Figure 12: Add Widget to the Desktop Manage Desktop Items On the GXV3370 desktop, users could tap on the desktop items to manage shortcuts and widgets. The following operations can be done: • Tap on the shortcut icon to open the application.

  • Page 33: Figure 14: Resize Digital Clock Widget

    Lift your finger once done. To delete the item/widget, press on it for about 1 seconds then move it to the recycle bin on the top of the screen. Figure 15: Move Clock Widget P a g e | 32 GXV3370 User Guide Version 1.0.0.16...

  • Page 34: Set Wallpapers

    Press ok to uninstall or press cancel to abort. Set Wallpapers On the GXV3370 desktop, touch and press on an empty spot for about 2 seconds or users could press menu key and select "Wallpaper" to set up the wallpaper for the desktop. Users could select wallpaper from different categories: •...

  • Page 35: Idle Screen

    Idle Screen Switch Idle Screens The GXV3370 supports multiple idle screens by sliding the screen horizontally. On the GXV3370 screen, slightly touch an empty area and slide to the left or right using your finger to switch between different idle screens.

  • Page 36: Set Up Idle Screen

    • Set home screen Follow the steps below to set up the HOME screen. 1. GXV3370 is up and running on idle screen. 2. Press the MENU button . This will zoom out all the screens as shown in [Figure 19: Set up Home Idle Screen] 3.

  • Page 37: Use The Status Bar

    Use the Status Bar The status bar on the top of the GXV3370 screen provides visual notifications for the system settings and status, as well as quick access for important system settings. To access it, on the GXV3370 idle screen, slowly slide down from the top to the bottom of the screen as the following figure shows.

  • Page 38: Figure 22: Gxv3370 Top Status Bar

    Figure 22: GXV3370 Top Status Bar For more options on the Status Bar (brightness, call forward, Hotspot…) users can pull down the status bar twice, or once with two fingers. Figure 23: Status Bar - More Options The running process and notifications will show up in the list. For example, the following figures indicate that there is a notification for an available Wi-Fi network.

  • Page 39: Figure 24: Gxv3370 Top Status Bar - Notification

    For more information about specific features in the notification bars, you can press the bottom right of the feature in question. Figure 25: GXV3370 Top status Bar - Get more information For example, you can see the available Wi-Fi Networks.

  • Page 40: Notifications In Status Bar

    Figure 26: GXV3370 Top status Bar – Wi-Fi Notifications in Status Bar The following table describes the icons used on the status bar for notification purpose. Table 7: GXV3370 Status Bar Notification Icons Network connected via Ethernet cable. Trying to connect to the network via Ethernet cable.
  • Page 41 Downloading files via Internet connection. Unread voicemail to be retrieved. Incoming call from blacklist contact. Camera is disabled. Contact storage is full. HDMI cable is connected to display device. P a g e | 40 GXV3370 User Guide Version 1.0.0.16...

  • Page 42: System Settings In Status Bar

    Turn on/off Bluetooth. Turn on/off LCD display. Turn on/off Wi-Fi. Turn on/off the voice of the phone Figure 27: System Settings in Status Bar P a g e | 41 GXV3370 User Guide Version 1.0.0.16...

  • Page 43: Use The Gxv3370 Keys

    For users that could not use remote upgrade or could not access the phone's Web GUI to upload firmware, upgrading via external SD card is an alternative. Follow the steps below to upgrade GXV3370 via SD card. P a g e...

  • Page 44: Use The On-Screen Keyboard

    1. Download the firmware file to PC and save it in SD card. 2. Insert the SD card to GXV3370. 3. Power cycle the GXV3370 and the 5 LCD keys on the bottom of the screen will light up. 4. Wait for the LCD keys light to turn off.

  • Page 45: Figure 29: Gxv3370 Onscreen Keyboard - English Keyboard

    Figure 29: GXV3370 Onscreen Keyboard - English Keyboard To switch input between lowercase and uppercase, tap on (lowercase) or (uppercase). Figure 30: GXV3370 Onscreen Keyboard - Lowercase and Uppercase • Number and symbols To input number and symbols, tap on the default keyboard to switch to number/symbols. Tap on to switch back.

  • Page 46: Use The Message Waiting Indicator

    Use the Message Waiting Indicator The GXV3370 message waiting indicator LED is on the upper right corner of the device. It could notify the users with different messages and status of the phone. Please refer to the status description below. The priority for the LED indicator is from high to low in the following table.

  • Page 47: Make Phone Calls

    MAKE PHONE CALLS Register SIP Accounts The GXV3370 supports up to 16 independent SIP accounts. Each account can have separate SIP servers, usernames and NAT configurations. Account Status On the idle screen, the account widget shows the account name, and registration status.

  • Page 48: Configure Sip Account

    On the shortcuts menu of the idle screen, tap on icon to open dial screen. Figure 34: GXV3370 Dial Screen If Disable Video Call Feature option is enabled, the Video Call option on GXV3370 dial screen won’t be available P a g e...

  • Page 49: Dial A Number Directly

    The timeout interval can be configured under web GUI→Account→Call Settings. • GXV3370 allows users to press # key as SEND key. This behavior can be disabled via option "Use # as Dial Key" under web GUI→Account→Call Settings. •...

  • Page 50: Redial

    2. Navigate in the contacts entries by sliding up/down on the screen. 3. Tap on the dial icon for the contact Figure 36: GXV3370 View Contacts Dial a Number via Call History 1. Access Call History by tapping on icon on the bottom of the idle screen.

  • Page 51: Answer A Call

    Figure 37: GXV3370 Call History Answer a Call Single Incoming Call • When the phone is in idle and there is an incoming audio call, the phone will show the call screen as below. Tap on "Answer" softkey to answer the call via speaker or pick up the handset the answer the call.

  • Page 52: Figure 39: Single Incoming Call - Video

    After previewing, end user can tap on Answer key to answer the video call, or “Reject” key to reject it. This feature should be supported by the SIP server. Please contact service provider for more information. Figure 40: Single Incoming Call – Preview-1 P a g e | 51 GXV3370 User Guide Version 1.0.0.16...

  • Page 53: Multiple Calls/Call Waiting

    3. Once the new call is answered, the current active call will be placed on hold. If the new call is rejected by tapping on "Reject" softkey, the current active call will not be interrupted. P a g e | 52 GXV3370 User Guide Version 1.0.0.16...

  • Page 54: Call Progress Status

    During an active call if Home Button is pressed, the phone will go back to the home screen and the call-in- progress status will be shown on the GXV3370 status bar, once clicking the bar it will go back to call screen.

  • Page 55: Call Recording

    Recording" on the call screen. 2. If need to stop the recording, tap on "More"→"Stop Recording" or hang up the call. 3. The recording files can be retrieved from the GXV3370 Web GUI → Applications → Recordings. Figure 45: GXV3370 Call Recording Mute During an active call, press the MUTE softkey on the bottom of the screen to mute the call.

  • Page 56: Turn On Video During Audio Call

    Figure 48: Accept Video During Audio Call If the GXV3370 receives video request during the audio call, a message "Do you want to accept video?" will be prompted. Select "Yes" to establish video during the call. If the Disable Video Call Feature is...

  • Page 57: Switch Audio Channel During Call

    GXV3370, the “Video On” option on GXV3370 will be hidden during the audio call. However, if the GXV3370 receives video request during the audio call, users could tap to accept the video request. Switch Audio Channel During Call •...

  • Page 58: Call Transfer

    Call Transfer A call can be transferred to another party during the call. The GXV3370 supports blind transfer and attended transfer. Blind Transfer 1. During the active call, tap on "More" softkey. 2. Select "Transfer" to bring up the transfer screen.

  • Page 59: Attended Transfer

    3. Enter the transfer target number, and then press the "Send" soft key on the right. 4. Before transfer target answers the call, GXV3370 hears the ringback tone, and the touch screen prompts shown as below. Users could tap on "Cancel" to cancel the transfer, tap on “End” or simply hang up the call to complete call transfer.

  • Page 60: Figure 52: Attended Transfer - Transferring

    5. After transfer target answers the call, the following screen will be shown up. If the user simply hangs up or taps on “End” soft key, the call wil be transferred, and GXV3370 will hang up the call. If the user taps on "Split"...

  • Page 61: Figure 54: Attended Transfer

    11. Select transfer mode as “Attended” in the transfer mode bar and tap on the call on hold such as to transfer the call. 12. The call will be transferred, and GXV3370 will hang up the call. Figure 54: Attended Transfer Note: •...

  • Page 62: 7-Way Conference

    7-Way Conference The GXV3370 supports up to 7-way audio conferencing. Initiate Conference There are three ways to initiate a conference call. • Initiating conference from dial screen [Figure 34: GXV3370 Dial Screen] 1. Bring up the dial screen using one of the methods described previously 2.

  • Page 63: Figure 57: Gxv3370 Conference Screen

    Tap on to add the members of the conference. Figure 57: GXV3370 Conference Screen If there are calls on hold, they will show up when adding member to the conference. Users could then tap on the call to add it to the conference directly.

  • Page 64: Remove Party From Conference

    Figure 58: GXV3370 Conference - Add Existing Call to Conference 3. Repeat the above steps to add more parties into the conference. The following figure shows a 3-way conference established. Figure 59: 3-Way Conference Call Established Remove Party from Conference To remove a party from the conference: 1.

  • Page 65: End Conference

    GUI→Phone Settings→Call Settings→Call Features and set "Auto Conference" to "Yes". To esablish call with auto conference when there are 1 or more calls on the GXV3370, simply tap on "More" softkey and select "Conf". All the calls on GXV3370 will be brought into the conference.

  • Page 66: Missed Call

    DND (Do Not Disturb) When DND is on, the incoming calls to the GXV3370 will be blocked for all registered accounts with a reminder ring produced. To turn on/off DND: 1.

  • Page 67: Voicemail/Message Waiting Indication

    Voicemail/Message Waiting Indication When there is a new voicemail, the Message Waiting Indication (MWI) LED icon will blink in red on the upper right corner of the GXV3370 and will show up in the status bar. To retrieve the voicemail: 1.

  • Page 68: Call Forward

    Mail Access Number". This is the number that will be dialed out to access voicemail message when tapping on the account in Voice Mail screen. Call Forward Call forward feature can be set up from GXV3370 LCD or web GUI. • From LCD Go to onscreen Menu→Settings→Features→Call Forward.

  • Page 69: Figure 65: Call Forward - Unconditional

    Log in GXV3370 web GUI and go to Account page→Call Settings. By default, Call Forward feature is set to "None". The Call Forward feature options are: ➢ Unconditional Forward: All the incoming calls will be forwarded to the number set up in "All To"...

  • Page 70: Call Features

    Figure 67: Call Forward - Busy/No Answer/DND Call Features The GXV3370 supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call waiting, call forward etc. Before using the following feature codes, please make sure "Enable Call Features"...
  • Page 71 Dial *72 followed by the phone number to forward the call. Cancel Unconditional Call Forward. To cancel the unconditional call forward: • Dial *73. Paging Call • Dial *74 followed by the phone number to send the paging call. P a g e | 70 GXV3370 User Guide Version 1.0.0.16...
  • Page 72 Dial *92 followed by the number to forward the call. The default timeout before the call is forwarded is 20 seconds. Cancel Delayed Call Forward. To cancel the delayed call forward: • Dial *93. P a g e | 71 GXV3370 User Guide Version 1.0.0.16...

  • Page 73: Contact

    2. Type First name, Last name, Phone number and other information for the new contacts. Please make sure the account number field is selected so the GXV3370 will use this account to dial out the new contact. The account number field is located on the left of the "Phone" filed as highlighted below.

  • Page 74: Import/Export Contacts

    Figure 70: Add to Contacts from Dial Pad Import/Export Contacts If the users have the GXV3370 phonebook file saved in local storage or external storage device that has been plugged into the GXV3370, the phonebook file can be directly imported to the Contacts. There are two different formats supported for the phonebook file:"vcard", and "xml".

  • Page 75: Figure 71: Gxv3370 Contacts - Import Contacts

    Contacts screen. 3. Select "Export Contacts " to bring up dialog below. 4. Select the file encoding and file type for the exported phonebook file. By default, the GXV3370 is using "UTF-8" as the encoding method.

  • Page 76: Download Contacts

    For more details about GXV3370 phonebook, please refer to the following link: http://www.grandstream.com/sites/default/files/Resources/gxv3275_xml_phonebook_guide_1.pdf To download phonebook: 1. Make sure the GXV3370 can connect to the HTTP/TFTP/HTTPS server and the phonebook.xml file in correct format is downloadable from the HTTP/TFTP/HTTPS server. 2. Open Contacts. 3. Tap on More on the upper right corner of the Contacts screen.

  • Page 77: Search Contacts

    Figure 73: GXV3370 Contacts - Download Contacts Search Contacts 1. Open Contacts. 2. Tap on the search field 3. Enter a contact's name or a number to search. The search result will be automatically updated and displayed when entering the key words.

  • Page 78: Make A Call To Contacts

    Batch operation, Tap on the checkbox for the contacts to be selected. indicates the contact is selected. Figure 75: GXV3370 Contacts - Select Contacts Add Contacts to Favorites Select Contacts 1.

  • Page 79: Edit Contacts

    1. Tap on a contact from the contacts list 2. Tap on to edit the contact. Send Contacts to Desktop Shortcut 1. Long press on the contact 2. Tap on Send to Desktop from the menu. P a g e | 78 GXV3370 User Guide Version 1.0.0.16...

  • Page 80: Share Contacts Via Bluetooth

    Add Group Open Contacts and tap on to access “Group”. To add a new group, tap on and name the new group. P a g e | 79 GXV3370 User Guide Version 1.0.0.16...

  • Page 81: Add Contacts To Group

    Ringtone", this ring tone has the highest priority when there is an incoming call to the contact. Contacts Storage Status The GXV3370 default maximum contacts storage is up to 1000. To check contact storage status, tap on More on the upper right corner of the contacts screen to bring up contacts options, scroll down and select "Storage Status".

  • Page 82: Figure 78: Gxv3370 Contacts - Storage Status

    Figure 78: GXV3370 Contacts - Storage Status Note: Users could increase the number of maximum contacts storage to more than 1000 contacts on GXV3370. Users may access the phone through SSH and change the P value P1688 to another number (<=10000) to increase the default contacts storage.

  • Page 83: Harassment Interception

    “Features”, access “Harassment Interception”. Blocked Contacts The blocked Contacts are the contacts that were added to the blacklist, the GXV3370 will block any calls coming from these contacts. To show the blocked contacts tap on Blacklist from the Harassment Interception page.

  • Page 84: Delete Block History

    Tap on Blacklist under the Harassment Interception Menu to show the blacklisted contacts • Add number to blacklist 1. Tap on to start adding new entry to the blacklist. The blacklist can be added manually, from contacts, or from call history. P a g e | 83 GXV3370 User Guide Version 1.0.0.16...

  • Page 85: Figure 81: Gxv3370 Blacklist - Add Number To Blacklist

    Figure 81: GXV3370 Blacklist - Add Number to Blacklist 2. The following figure shows manually adding number to blacklist. Once Manually add option is selected, a window will be prompted for users to enter the phone number in the first field and name/note in the second field (optional).

  • Page 86: Intercept Anonymous Calls

    2. From the contacts menu, long press on the contact and press “Remove from Blacklist”. Intercept Anonymous calls The GXV3370 gives the possibility to intercept anonymous calls for each account registered: 1. Enter the harassment Interception Menu. 2. Check Intercept Anonymous Calls as shown on the figure below.

  • Page 87: Call History

    CALL HISTORY The GXV3370 supports local and BroadWorks Xsi Call history. Tap on idle screen to access Call history. The following figure shows the call history on the GXV3370. Figure 84: GXV3370 Call History Local Call History There are four different categories in the local call history. Users could tap on the icon on the top menu to access the corresponding call logs: •...

  • Page 88: Dial Out From Call History

    Touch and press the call history entry for about 2 seconds until more option window pops up • Users can edit this number before calling, add this number to contacts, add this number to balcklist etc… Figure 85: GXV3370 Call History – Options Delete Call History • Delete the entire call history...

  • Page 89: Call History Details

    Call History Details For each call history entry, users could tap on the entry to access the details. Figure 86: GXV3370 Call History - Details The following operations could be done: • Dial out this number directly. • Bring up dial screen with the call history number. Users could edit the number before dialing out.

  • Page 90: File Manager

    Files Operations Copy and Paste Files Follow the steps below to copy and paste a file on the GXV3370: 1. Open file manager and navigate to the directory of the file to be copied. Touch and press on the file for about 2 seconds until the option s window pops up then press Copy.

  • Page 91: Move Files

    The steps to move a file are similar to the steps to copy/paste a file. The difference is once the file is moved, the file will not be kept in the source folder. Follow the steps below to move a file on the GXV3370.

  • Page 92: Send Files

    2. The check boxes will appear then check the files to be sent over 3. Press on to send the selected files via Bluetooth then choose the Bluetooth devices to send the files to. Figure 90: GXV3370 File Manager - Options P a g e | 91 GXV3370 User Guide...

  • Page 93: Delete Files

    2 seconds until more options appear 2. Tap on "Rename". A new dialog window will pop up for users to enter the new name. 3. Tap on OK. P a g e | 92 GXV3370 User Guide Version 1.0.0.16...

  • Page 94: File Categories

    Video: contains all the videos stored on the phone including recorded videos from camera and videos stored on external devices • Downloads: in this category the phone will list all the downloaded files such as apps, document, music, videos …etc. P a g e | 93 GXV3370 User Guide Version 1.0.0.16...

  • Page 95: Gs Market

    GS MARKET The GXV3370 supports extensive amount of 3 party Android applications. Users could install those applications from the built-in GS Market. If Google Play application is installed from GS Market, users could log in and download all kinds of applications there as well.

  • Page 96: Camera

    CAMERA The GXV3370 has built-in Camera to support taking pictures and recording videos. Users can also use the camera during SIP video calls as well as video calls via 3rd party applications. To access Camera to take pictures and videos, tap on Camera icon on idle screen.

  • Page 97: Angle Adjustment

    Angle Adjustment On the back of the GXV3370 camera, users could scroll the wheel up/down to adjust the camera angle. If users scroll the camera all the way up until the icon shows up on the status bar of the screen, the camera is turned off.

  • Page 98: Figure 96:Edit Picture

    Gallery page To access the Gallery, open the camera click on the circular key on the right top corner of the camera sceen. Figure 97: Access to the Gallery P a g e | 97 GXV3370 User Guide Version 1.0.0.16...

  • Page 99: Figure 98: Gxv3370 Gallery

    . A list of options will be available for users to select, including "Delete", “Slideshow”, "Edit", "Rotate left”, “Rotate right", "Crop" or "Set Picture as”, etc. Figure 99: GXV3370 Gallery - Picture Options P a g e | 98 GXV3370 User Guide...

  • Page 100: Screensaver

    • Take picture/video Tap on on the upper right of the Gallery page to start taking pictures or videos using the GXV3370 built-in camera. • Select multiple pictures Touch and press on one of the pictures for about 2 seconds until the picture is highlighted in blue.

  • Page 101: Figure 101: Use Network Images

    Figure 101: Use Network Images Click on Use network images and set the path of the remote screensaver folder. Figure 102: Network Image Path P a g e | 100 GXV3370 User Guide Version 1.0.0.16...

  • Page 102: Browser

    BROWSER GXV3370 browser could be used in a similar way as a PC-based web browser. Users can open web pages, bookmarks, view history, search …etc. Tap on the idle screen to launch the Browser application. Figure 103: GXV3370 Web Browser •...

  • Page 103: Figure 105: Open New Window In Browser

    Figure 105: Open New Window in Browser • To open Bookmarks, History and Saved Pages, tap the icon on the upper right of the Browser. Figure 106: GXV3370 Web Browser-Bookmarks P a g e | 102 GXV3370 User Guide Version 1.0.0.16...

  • Page 104: Action Url

    ACTION URL GXV3370 supports ActionURL module, and it is used to set the URL for various kinds of phone events on phone web GUI, and when the corresponding event occurs on the phone, phone will send the configured URL to SIP server. To use ActionURL module, users need to know the supported events in this module, and also added the dynamic variables of the supported events on phone web GUI.

  • Page 105: Connecting Gxv3370 To Gds3710 Door System

    CONNECTING GXV3370 TO GDS3710 DOOR SYSTEM The GXV3370 offers a powerful integration with GDS3710 Door System and allows users to open the door, initiates call to the GDS3710 and gets real time audio/video stream. The GXV3370 can be connected with the GDS3710 in two different ways, either using peering mode (without a SIP server) or through a SIP server.

  • Page 106: Connect To Network And Devices

    3. Tap on "IPV4 Address Type" to select DHCP, Static IP or PPPoE as the address type. ➢ For DHCP, save the setting and the GXV3370 should be able to get IP address from the DHCP server in the network.

  • Page 107: Figure 107: Gxv3370 Connect To Wi-Fi

    6. The phone will start connecting to the Wi-Fi. The status bar will show Wi-Fi signal strength. 7. Once it's added and the password is remembered, the GXV3370 will connect to it again when the SSID is within the range.

  • Page 108: Wi-Fi Settings Shortcut

    Figure 109: Wi-Fi - Add network Wi-Fi Settings Shortcut Users can enter the Wi-Fi settings by sliding the Status Bar, then long Press on the Wi-Fi icon. Figure 110: Wi-Fi Settings Shortcut P a g e | 107 GXV3370 User Guide Version 1.0.0.16...

  • Page 109: Bluetooth

    GXV3370. To connect to a Bluetooth device, turn on GXV3370’s Bluetooth radio first. The first time when using a new Bluetooth device with the GXV3370, "pair" the device with GXV3370 so that both devices know how to connect securely to each other.

  • Page 110: Change Bluetooth Device Name

    Bluetooth devices. 4. The GXV3370 scans and displays the IDs of all available Bluetooth devices in range. If the device you would like to pair with does not show up in the list (available devices), ensure that the other device is turned on and set to be discoverable.

  • Page 111: Unpair A Bluetooth Device

    Figure 112: GXV3370 Bluetooth - Paired Device Unpair a Bluetooth Device 1. In the Bluetooth settings, tap on button corresponding to the Bluetooth device. 2. Select Unpair. Bluetooth Settings Shortcut User can enter the Bluetooth settings by sliding the Status Bar, then long Press on the Bluetooth icon.

  • Page 112: Ehs Headset

    1. Go to the GXV3370 Home screen → Settings → System → Peripherals: enable option “Plug RJ9/EHS headset” 2. Connect EHS Headset to the GXV3370. Insert headset connector into the RJ9 headset port on the back of GXV3370. P a g e...

  • Page 113: Usb Headset

    Figure 115: EHS headset USB Headset The GXV3370 supports USB Headset, once the headset plugged, it will be detected automatically, and the following icon will be shown on the top right of the status bar, this means a USB headset is connected.

  • Page 114: Usb

    1. Insert an USB storage device into USB port at the back of the GXV3370. 2. It will take a few seconds for the GXV3370 to prepare the connection. Then the USB storage icon will show on the status bar.

  • Page 115: Sd Card

    Figure 119: USB Storage Device Connected to GXV3370 SD Card 1. Insert your SD card into SD Card slot at the back of GXV3370. Please make sure the SD Card is inserted with right direction on the GXV3370 as indicated on the SD card slot.

  • Page 116: Experiencing The Gxv3370 Application Phone

    EXPERIENCING THE GXV3370 APPLICATION PHONE Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs User and Developer Forum for answers to your general questions.

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