Kenwood DPX593BT Instruction Manual page 47

TROUBLESHOOTING
Symptom Remedy
"DISCONNECTED" USB is disconnected from the head unit. Please make sure
the device is connected properly through USB.
"CONNECTING" • Connected via USB input terminal: The device is
connecting to the head unit. Please wait.
• Connected via Bluetooth: The Bluetooth is disconnected.
Please check Bluetooth connection and make sure both
the device and the unit are paired and connected.
"CHECK APP" The Spotify application is not connected properly, or user is
not login. End the Spotify application and restart, then login
to your Spotify account.
"CH LOCKED LOCK The selected channel is locked. Enter the correct pass code to
CODE?" unlock. ( 19)
"CHAN UNSUB" The selected channel is unsubscribed. Call 1-866-635-2349 in
the U.S.A. or 1-877-438-9677 in Canada to subscribe.
( 17)
"CH UNAVAIL" The selected channel is unavailable. Visit www.siriusxm.com
for more information about the SiriusXM channel lineup.
"CHECK ANTENNA" Check that the antenna and its connection are in good
condition.
"CHECK TUNER" Make sure the SiriusXM Vehicle Tuner is connected to the
unit.
"NO SIGNAL" Make sure the antenna is mounted outside the vehicle.
"SUBSCRIPTION Your subscription is updated. Press the volume knob to
UPDATED – PRESS continue.
ENTER TO CONTINUE."
"CODE ERROR" Make sure you have entered the correct pass code. ( 19)
"NO CONTENT" There is insufficient content to start TuneScan.
"SCAN CANCEL" TuneScan has been aborted.
Symptom Remedy
No Bluetooth device is • Search from the Bluetooth device again.
detected. • Reset the unit. ( 3)
Bluetooth pairing cannot • Make sure you have entered the same PIN code to both
be made. the unit and Bluetooth device.
• Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again.
( 21)
• Adjust the microphone unit's position. ( 20)
Echo or noise is heard
• Check the [ECHO CANCEL] setting. ( 23)
during a phone
conversation.
• Reduce the distance between the unit and the
Phone sound quality is
poor. Bluetooth device.
• Move the car to a place where you can get a better
signal reception.
Voice calling method is not • Use voice calling method in a more quiet environment.
successful. • Reduce the distance from the microphone when you
speak the name.
• Make sure the same voice as the registered voice tag is
used.
Sound is being interrupted • Reduce the distance between the unit and the
or skipped during playback Bluetooth audio player.
of a Bluetooth audio • Turn off, then turn on the unit and try to connect again.
player. • Other Bluetooth devices might be trying to connect to
the unit.
• Check whether the connected Bluetooth audio player
The connected Bluetooth
audio player cannot be supports Audio/Video Remote Control Profile (AVRCP).
controlled. (Refer to the instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
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ENGLISH