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I don't remember my password and I want to unlock the TV
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If you forget your password, put the remote in TV mode. Simultaneously press and hold MENU/OK on the television and VOL down
on the remote for 3 seconds. Nothing appears on the screen, Parental Controls simply unlock and you can re-enter a password via
Lock TV.
The V-Chip won't let me watch a program even though it's not rated as violent.
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Maybe the movie was given an NR (Not Rated) status. After you block movie ratings, you must set V-Chip Unrated to View separately
in order to view movies with an NR rating.
What Else Can I Do?
If you've been through the Troubleshooting section and nothing has fixed your problem, try rebooting your TV. Note that
after a reboot you may need to run your TV through the setup process again. To do a reboot, unplug the power cord from
the wall outlet, power strip, etc. Keep your TV unplugged for about 5 minutes. Then plug the TV back in, turn on the TV,
and see if the problem is fixed. If the problem remains, then please visit www.rca.com/television for updated FAQs or
contact RCA Customer Support at the support number provided in your Warranty under How To Get Service.
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