Customer Service & Help - Gigaset SL930A Manual

Customer service & Help
Customer service & Help
Do you have any questions? As a Gigaset customer, you can take advantage of our excellent ser-
vice.
You will be offered help promptly in the online user guide and on the service pages in the
Gigaset Online Portal at www.gigaset.com/service
You can find information and various services for your Gigaset product here:
• Questions and answers (FAQ)
• Check compatibility
• Register the handset
• Contact
For advice on questions regarding installation, operation, repair and configuration as well as
warranty claims:
United Kingdom
Service Hotline: 020 36953111
(local call cost charge)
Ireland
Service Hotline: 0818 200 033
(6.6561 Ct./Call)
Please have your proof of purchase ready when calling.
Please note that if the Gigaset product is not sold by authorised dealers in the national territory
the product may not be fully compatible with the national telephone network. It is clearly spec-
ified on the box near the CE mark for which country/countries the equipment has been devel-
oped. If the equipment is used in a manner inconsistent with this advice or with the instructions
of the manual and on the product itself, this may have implications on the conditions for war-
ranty or guarantee claims (repair or exchange of product).
In order to make use of the warranty, the product purchaser is asked to submit a receipt which
proves the date of purchase (date from which the warranty period starts) and the type of goods
that have been purchased.
Questions and answers
If you have any questions about the use of the phone, suggested solutions are available on our
website at
www.gigaset.com/service
The following also lists steps for troubleshooting.
The display is blank and does not react to touch.
u
The handset is not activated:
u
Device is in idle status:
u
The battery is empty:
92
Press and hold.
Press any key.
Charge the battery or replace it ( page 9).