Warranty Details - Polar Electro G2 Owner's Manual

POLAR FURNACE G-CLASS HEATER WARRANTY (v. 15-1)
The longevity of your G-Class heater will depend on how well the heater is maintained and if the wood
burned in the unit meets the wood moisture requirements specified in the owner's manual. With proper
operation, proper maintenance and proper wood quality your new furnace will last a long time. Be sure
to understand and follow the operational and maintenance instructions included in the owner's manual.
Polar Furnace Mfg. Inc. (The Company) warrants the water jacket and fire chamber of the heater identified herein
to be free from leaks during normal use for a period of 4 (four) years from the date of original purchase to the original
purchaser of this heater. From year 1 (one) through year 4 (four) The Company will cover the cost of repairing any
leaks in the fire chamber and water jacket onsite or at our factories including materials, parts, travel, shipping and labor.
Electric and electronic components as well as high temperature refractory and the heater housing are limited to
a 12 month 100% replacement warranty including parts, shipping, travel and labor. Only the manufacturer at
the address on this certificate will determine, in its sole and absolute discretion, all warranty issues. Any repair
work claimed under warranty must be approved in writing by The Company prior to any repairs being started.
If repair is not feasible for any reason as judged by The Company, our obligations under this warranty are limited
to providing a replacement heater per the following schedule. For the 15 year warranty period the following pro-
rated replacement charge will apply.
Schedule of Charges for Replacement of the Complete Heater.
From 1 through 2 years
From 3 through 4 years
From 5 through 6 years
From 7 through 10 years
From 11 through to 15 years
All replacement heaters are FOB our factory unless otherwise specified in this warranty.
The warranty period on any replacement heater is from the date of the sale of the original heater.
The warranty registration form, delivery checklist, and customer acceptance must be completely filled in and
signed by the customer and dealer and submitted to The Company for this warranty to be valid. The warranty
contained herein shall be voided if the heater is not installed, operated and maintained as instructed in the owner
manual. Using wood that does not meet the wood moisture requirements detailed in the owner's manual voids
this warranty. The heater must never be pressurized; pressurizing the heater voids this warranty. The boiler
protection valve must be maintained as described in the owner's manual and failure to properly maintain the
boiler protection valve voids this warranty. A properly qualified tradesperson/s should supervise or perform all
installations. If the chimney needs be extended an appropriately certified and approved insulated chimney system
must be used. The insulated chimney is not covered under this warranty. This warranty is void if the chimney
For service and support on your Polar Furnace contact your local dealer
Company's then current list price less 100%
Company's then current list price less 100%
Company's then current list price less 60%
Company's then current list price less 25%
Company's then current list price less 10%
General Conditions of this Warranty.
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