Status Indicator; Chapter 2 Troubleshooting Your Library - Quantum Scalar i6000 User Manual

Chapter 2: Troubleshooting Your Library
How Does the Library Report Issues?

Status Indicator

Figure 21 Status Indicator
44
The library reports issues in several ways, which are described below:
• Status Indicator
• System Status Button Indicators
• E-mail Notifications
The first indication of issues is the status indicator on the indicator
panel, as shown in Figure
• If the Status indicator light is solid green, the library currently has
no tickets in an Open state.
• If the Status indicator light is flashing amber, at least one of the six
subsystems has a ticket in an Open state.
When the library detects an issue, it creates a ticket for it. A ticket
includes the following types of information:
• Details about the issue
• Reports that are associated with the ticket
• A repair page that provides corrective actions
In most cases, tickets indicate operational failures that do not always
point to a single CRU/FRU as having failed or causing an issue. IN such
on page 44
on page 46
on page 47
21.
Status indicator
Quantum Scalar i6000 User's Guide