Sync Troubleshooting; Sync - Ford F-150 2018 Owner's Manual

Command
Sirius Channel ___
USB
Bluetooth Audio
__ is a dynamic listing, meaning that it
could be the name of anything, such as an
artist, station, or media source.

SYNC

TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below.
Issue
There is excessive back-
ground noise during a phone
call.
During a call, I can hear the
other person but they
cannot hear me.
SYNC is not able to down-
load my phonebook.
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201709, Second Printing
SYNC
Use your regional Ford website at any time
to check your phone's compatibility,
register your account and set preferences
as well as access a customer
representative via an online chat (during
certain hours).
North America
Phone issues
Possible cause(s)
The audio control settings
on your phone may be
affecting SYNC perform-
ance.
This may be a possible
phone malfunction.
This is a phone-dependent
feature.
This may be a possible
phone malfunction.
468
Market Website(s)
www.SYNCMyRide. c om
www.SYNCMyRide.ca
www.sync-
maroute.ca
Possible solution(s)
Review your phone's manual
about audio adjustments.
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
Go to the website to review
your phone's compatibility.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
Try pushing your phonebook
contacts to SYNC by using
the Add Contacts feature.
Use the SYNCmyphone
feature available on the
website.