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Lexmark 3200 Color Jetprinter Service Manual

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Lexmark 3200 Color Jetprinter™
4097-00X
• Table of Contents
• Start Diagnostics
• Safety and Notices
• Trademarks
• Index
• Manuals Menu
Lexmark and Lexmark with diamond
design are trademarks of Lexmark
International, Inc., registered in the
United States and/or other countries.

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Summary of Contents for Lexmark 3200 Color Jetprinter

  • Page 1 Lexmark 3200 Color Jetprinter™ 4097-00X • Table of Contents • Start Diagnostics • Safety and Notices • Trademarks • Index • Manuals Menu Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
  • Page 2 Comments may be addressed to Lexmark International, Inc., Department D22/035-3, 740 New Circle Road N.W., Lexington, Kentucky 40550, U.S.A. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 3: Table Of Contents

    4097-00X Table of Contents Preface ..........v Safety Information.
  • Page 4 4097-00X Service Manual...

  • Page 5: Preface

    4097-00X Preface This manual is divided into the following chapters: 1. General Information contains a general description of the printer and the maintenance approach used to repair it. Special tools and test equipment are listed in this chapter, as well as general environmental and safety instructions.

  • Page 6: Safety Information

    This product is designed, tested and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. •...
  • Page 7 Il prodotto è stato progettato, testato e approvato in conformità a severi standard di sicurezza e per l’utilizzo con componenti Lexmark specifici. Le caratteristiche di sicurezza di alcune parti non sempre sono di immediata comprensione. Lexmark non è responsabile per l’utilizzo di parti di ricambio di altri produttori.
  • Page 8 Lexmark. Puede que las características de seguridad de algunas piezas no sean siempre evidentes. Lexmark no se hace responsable del uso de otras piezas de recambio. •...
  • Page 9 Lexmark. Les característiques de seguretat d'algunes peces pot ser que no sempre siguin òbvies. Lexmark no es responsabilitza de l'us d'altres peces de recanvi. • La informació pel manteniment d’aquest producte està...
  • Page 10 4097-00X Service Manual...

  • Page 11: General Information

    4097-00X 1. General Information The Lexmark 3200 Color Jetprinter is a personal, near laser- quality inkjet printer. The printer contains single-unit customer replaceable supply items. Dual printheads provide color and true black printing without changing printheads. The black cartridge has a total of 208 nozzles and installs on the right.

  • Page 12: Maintenance Approach

    4097-00X Maintenance Approach The diagnostic information in this manual leads you to the correct field replaceable unit (FRU) or part. Use the symptom index, service checks, and diagnostic aids to determine the symptom and repair the failure. Begin with “Indicator Light Table” on page 2-1.

  • Page 13: Diagnostic Information

    4097-00X 2. Diagnostic Information Start Use the indicator light table, the symptom tables, service checks, and diagnostic aids in chapter 3, to determine the printer failure. Indicator Light Table Power light on Machine is on. Power light on and busy light Paper out.

  • Page 14: Power-On Self Test (Post) Sequence

    4097-00X Power-On Self Test (POST) Sequence Turn the printer on and check for a correct POST operation by observing the following: 1. The power light comes on. 2. The carrier moves over the maintenance station two times and seals the printheads. 3.

  • Page 15: Symptom Tables

    4097-00X Symptom Tables Locate the symptom in the following tables and take the appropriate action. Carrier Transport Problems • No carrier movement Go to the “Carrier Transport • Slow carrier movement Service Check” on page 2-5. • Carrier stops • Carrier slams side frame Maintenance Station Problems Symptom Action...
  • Page 16 4097-00X Paper Feed Problems • Fails to pick paper Go to the “Paper Feed Service • Picks more than one sheet of Check” on page 2-8. paper • Picks paper but fails to feed • Paper jams • Paper fails to exit •...

  • Page 17: Service Checks

    4097-00X Service Checks Carrier Transport Service Check System Board Unplug the printer and disconnect the carrier transport motor connector (J4) from the system board. Plug in the printer and check for approximately 12 V dc between (J4-1) and ground. If the voltage is incorrect, replace the system board.
  • Page 18 4097-00X Printhead Cable / Disconnect the printer and check the carrier Home Sensor printhead connector (J1). If the connection is good, remove the printhead carrier and rod, without disconnecting the printhead cables. Insert a piece of paper into the sensor. Plug in the printer and check for 5 V dc at connection (C) located on the rear of the sensor.

  • Page 19: Maintenance Station Service Check

    4097-00X Maintenance Station Service Check The maintenance station has two functions: 1. Cleans the printhead nozzles during the print operation. 2. Seals the printhead when it is not being used to prevent the nozzles from drying. Maintenance As the carrier moves to the right over the Station Assembly maintenance station, a slot on the bottom of the carrier engages a tab on the sled of the...

  • Page 20: Paper Feed Service Check

    4097-00X Paper Feed Service Check If your machine does not have paper jam problems, continue with the service check. If your machine does have a paper jam problem, examine it for the following before you begin the service check: • Check the entire paper path for obstructions.
  • Page 21 4097-00X Paper Feed Motor A noisy or chattering motor or a motor that fails to turn, can be caused by: • An open or short in the motor • An open or short in the motor driver on the system board •...

  • Page 22: Paper Path Service Check

    4097-00X Paper Path Service Check Examine the machine for the following before you begin this service check: • Check the entire paper path for obstructions. • Be sure the correct type of paper is being used. • Be sure the printer is installed on a flat surface. Large and Small Check for wear and binds.

  • Page 23: Power Service Check

    4097-00X Power Service Check External Power Plug the external power supply into an outlet. Supply Check for + 30 V dc. If you do not have correct voltage, replace the external power supply. Power Connector Disconnect the external power supply and disconnect the (J5) power connector from the system board.

  • Page 24: Print Quality Service Check

    4097-00X Print Quality Service Check FRU / Function Action Print Cartridge Be sure the machine contains good print cartridges. Color Print Cross contamination of color inks results in Cartridge Cross incorrect colors printed, as when green prints for Contamination yellow, (when yellow and blue are mixed in the print cartridge).
  • Page 25 4097-00X FRU / Function Action Paper Feed Ink smudging and smearing can be caused by paper problems or problems in the paper feed area. Check the following: • Correct type of paper is being used. Also check the paper for curl or wrinkles. •...
  • Page 26 4097-00X 2-14 Service Manual...

  • Page 27: Diagnostic Aids

    4097-00X 3. Diagnostic Aids Test Page This test prints the test page. To run a complete test page of black and color patterns, be sure the print cartridges are in good condition. Install a black print cartridge in the right side of the printhead cradle and a color printhead cartridge in the left side.
  • Page 28 4097-00X Service Manual...

  • Page 29: Repair Information

    4097-00X 4. Repair Information This chapter explains how to make adjustments to the printer and how to remove defective parts. Note: Read the following before handling electronic parts. Handling ESD-Sensitive Parts Many electronic products use parts that are known to be sensitive to electrostatic discharge (ESD).

  • Page 30: Adjustments

    4097-00X Adjustments The user is directed, in the Printer Control program, to perform the bidirectional alignment adjustments after replacing a print cartridge. Removal Procedures The following procedures are arranged according to the name of the printer part discussed. CAUTION: Unplug the power cord before removing any parts. Releasing Plastic Latches Many of the parts are held in place with plastic latches.

  • Page 31: Access Cover Removal

    4097-00X Access Cover Removal 1. Open the access cover. 2. Push the mounting tabs toward the center of the machine. 3. Remove the access cover. Buttons / Lenses Removal 1. Remove the front cover. 2. Depress the button clips and remove the buttons. 3.

  • Page 32: Carrier Transport Motor Removal

    4097-00X Carrier Transport Motor Removal 1. Remove the front cover. 2. Remove the carrier frame. 3. Disconnect the carrier transport motor connector from the system board. 4. Remove the belt from the carrier transport motor pulley. 5. Unlatch the right side of the sheet feeder and unhook the carrier transport motor cable.

  • Page 33: Maintenance Wiper And Cap Removal

    4097-00X Gutter Pad / Maintenance Station Removal 1. Remove the front cover. 2. Remove the carrier frame. 3. Remove the two screws from the rear of the maintenance station. 4. Depress the two clips on the rear of the carrier frame and remove the maintenance station.

  • Page 34: Operator Panel Assembly Removal

    4097-00X Mid Frame / Star Roller Assembly Removal 1. Remove the front cover. 2. Remove the carrier frame. 3. Remove the exit roller. 4. Remove the small feed roller assemblies. 5. Remove the EOF flag. 6. Depress the latches located on the rear of the mid frame and remove the mid frame and star roller assembly.

  • Page 35: Power Connector Removal

    4097-00X Power Connector Removal 1. Remove the front cover. 2. Remove the carrier frame. 3. Disconnect the power connector from the system board. Note the routing of all cables. 4. Remove the screw from the power connector and remove the power connector.

  • Page 36: Rear Cover Removal

    4097-00X Rear Cover Removal 1. Open the rear cover. 2. Push the mounting tabs toward the center of the machine and remove the rear cover. Sheet Feeder Removal 1. Remove the front cover. 2. Remove the carrier frame. 3. Remove the two screws that hold the sheet feeder to the carrier frame.

  • Page 37: Connector Locations

    4097-00X 5. Connector Locations Printhead Cable 1 Printhead Cable 2 Paper Feed Motor Carrier Transport Motor Power Connector Parallel Port Operator Panel EOF Sensor Access Door Sensor Connector Locations...
  • Page 38 4097-00X Service Manual...

  • Page 39: Preventive Maintenance

    4097-00X 6. Preventive Maintenance This chapter contains the lubrication specifications. Follow these recommendations to prevent problems and maintain optimum performance. Lubrication Specifications Lubricate only when parts are replaced or as needed, not on a scheduled basis. Use grease P/N 99A0394 to lubricate the following: •...
  • Page 40 4097-00X Service Manual...

  • Page 41: Parts Catalog

    4097-00X 7. Parts Catalog How to Use This Parts Catalog • SIMILAR ASSEMBLIES: If two assemblies contain a majority of identical parts, they are broken down on the same list. Common parts are shown by one index number. Parts peculiar to one or the other of the assemblies are listed separately and identified by description.
  • Page 42 4097-00X Assembly 1: Covers Service Manual...

  • Page 43: Index

    4097-00X Asm- Part Units Description Index Number 1 -1 17D0561 Cover, Rear Asm (001) 17D0562 Cover, Rear Asm (002) 17D0590 Screws, (PP) 17D0550 Base Asm (001) 17D0551 Base Asm (002) 17D0560 Buttons and Lens Asm (Operator Panel) 17D0554 Cover, Access (001) 17D0555 Cover, Access (002) 17D0552...
  • Page 44 4097-00X Assembly 2: Paper Feed / Carrier Transport Service Manual...
  • Page 45 4097-00X Asm- Part Units Description Index Number 2 -1 17D0566 Roller, Small Feed Asm 17D0589 Lever, EOF Asm 17D0565 Roller, Large Feed with Gear Asm 17D0564 Roller, Star Asm / Mid Frame with Brackets 17D0569 Roller, Exit Asm with Gear 17D0568 Plate, Gear Asm without Motor 17D0567...
  • Page 46 4097-00X Assembly 3: Electronics Service Manual...
  • Page 47 4097-00X Asm- Part Units Description Index Number 3 -1 17D0570 System Board 17D0590 Screws, (PP) 17D0559 Operator Panel / Power Connector 17D0574 Actuator Assembly 17D0575 Power Supply, External (LV) 100 Japan 17D0576 Power Supply, External (LV) 120 17D0577 Power Supply, External (HV) 220 Parts Catalog...
  • Page 48 4097-00X Assembly 4: Carrier Service Manual...
  • Page 49 4097-00X Asm- Part Units Description Index Number 4 -1 17D0578 Carrier Assembly (Complete) 17D0580 Rod, Carrier Guide 17D0579 Printhead Rubber Backers 17D0581 Cartridge Interlock Keys 17D0572 Printhead / Home Sensor Cable Parts Catalog...
  • Page 50 4097-00X Assembly 5: Carrier Transport 7-10 Service Manual...
  • Page 51 4097-00X Asm- Part Units Description Index Number 5 -1 17D0590 Screws, (PP) 17D0590 Spring (PP) 17D0582 Motor, Carrier Transport with Gear 17D0590 Retainers, Carrier Guide Rod (PP) 17D0583 Belt, Carrier 17D0580 Rod, Carrier Guide 17D0588 Pulley, Idler Asm 17D0563 Frame, Carrier 17D0564 Roller, Star Asm / Mid Frame 17D0710...
  • Page 52 4097-00X Assembly 6: Maintenance Station 7-12 Service Manual...
  • Page 53 4097-00X Asm- Part Units Description Index Number 7 -1 17D0586 Maintenance Station 17D0587 Wipers and Caps 17D0556 Gutter Pad 7-13 Parts Catalog...
  • Page 54 4097-00X 7-14 Service Manual...
  • Page 55 4097-00X Index Maintenance Station 7-12 Paper Feed Abbreviations Plastic Latches Adjustments POST Aids Sequence Assemblies Symptom Table 1 Covers Power Consumption 2 Carrier Transport Preventive Maintenance 2 Paper Feed Problems 3 Electronics Carrier Transport 4 Carrier Maintenance Station 5 Carrier Transport 7-10 Paper Feed 6 Maintenance Station...
  • Page 56 4097-00X System Board Wipers & Caps Repair Information Safety Information Service Checks Carrier Transport Envelope Feed Maintenance Station Paper Feed Power 2-11 Start Symptom Table (POST) Symptom Tables Tests Test Page Service Manual...
  • Page 57 P/N 17D0160 June, 1998 You may use this form to communicate your comments about this publication, with the understanding that Lexmark may use or distribute whatever information you supply in any way it believes appropriate without incurring any obligation to you.
  • Page 58 4097-00X...
  • Page 59 BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO. 2659 LEXINGTON, KY POSTAGE WILL BE PAID BY ADDRESSEE LEXMARK INTERNATIONAL INC DEPARTMENT D22A BUILDING 035 3 740 NEW CIRCLE ROAD NW LEXINGTON KY 40511 9954 | | | | | |...

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