Failures Encountered Overseas - Sharp SH-07B Instruction Manual

Docomo prime series

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Table of Contents

Repairs

(Business hours: 24 hours (open all year round))

From DOCOMO mobile phones

(In Japanese only)

r (No prefix) 113 (toll free)

※ Unavailable from land-line phones, etc.

From land-line phones

(In Japanese only)

s 0120-800-000 (toll free)

※ Available from mobile phones and PHSs (including non-DOCOMO phones).

※ Unavailable from part of IP phones.

Please confirm the phone number before you dial.

For Applications or Repairs and After-Sales Service, please contact the

above-mentioned information center or the docomo Shop, etc. near you on the

NTT DOCOMO website or the i-mode site.

NTT DOCOMO website: http://www.nttdocomo.co.jp/english/

i-mode site: iMenu/お客様サポート (user support)/ドコモショップ

(docomo Shop) (In Japanese only)

Loss or theft FOMA terminal or payment of cumulative

cost overseas <docomo Information Center>

(available 24 hours a day)

From DOCOMO mobile phones

International call access code for the country

you stay

You are charged a call fee to Japan when calling from a land-line phone, etc.

※ If you use SH-07B, you should dial the number +81-3-6832-6600

(to enter "+", press the "0" key for 1+ seconds).

From land-line phones

International prefix number for the universal

number

You might be charged a domestic call fee according to the call rate for the

country you stay.

※ Refer to DOCOMO International Services website for international call access

codes for major countries and international prefix numbers for the universal

number.

(available 24 hours a day)

From DOCOMO mobile phones

※ If you use SH-07B, you should dial the number +81-3-6718-1414

From land-line phones

※ Refer to DOCOMO International Services website for international call access

If you lose your FOMA terminal or have it stolen, immediately take the steps

necessary for suspending the use of the FOMA terminal.

If the FOMA terminal you purchased is damaged, bring your FOMA terminal to

a repair counter specified by DOCOMO after returning to Japan.

-81-3-6832-6600

(toll free)

-8000120-0151