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Owner's Manual
8a: Items Not Covered By Warranty
Service calls due to:
□
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Dirty Filters.
•
Blown Fuses
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Incorrect Operation.
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Tripped Circuit Breakers.
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Main Isolator Switched Off.
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Blocked Drains (Evaporator or PTR Valve).
Failure to start due to voltage conditions or other damage due to inadequacy or interruption of
□
electrical service.
Damage caused by accident, misapplication and abuse or tampering.
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Damage caused by use in a corrosive atmosphere (e.g. such as coastal regions).
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Filter cleaning and / or replacement, unless defective.
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Cleaning / maintenance of the water heater unit.
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Calls made to check the operation of a unit, which is found to be working satisfactorily.
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Remounting or relocating equipment due to ground subsidence.
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Modifications to system after installation due to changes in requirements.
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Relocation of equipment due to complaints of noise level or inappropriate location.
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No responsibility shall be accepted for damage to the system or property, if it is found that
continued use of a faulty system has occurred.
No responsibility shall be accepted for delays due to: -
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Unavailability of parts from suppliers.
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Extreme delays due to unusually high demand for service.
8b: Before Phoning For Service
Please check the following: -
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Have all the above mentioned items been checked and adhered to?
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Have you checked through all items in Sections 6 & 7 of this manual?
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Has the main isolation switch / circuit breaker / hot water switch been turned on?
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Have any fuses in the switchboard blown?
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Is the filter clean?
Warranty shall be carried out during normal business hours 08:00 hours (08:00 AM) to 16:30
hours (04:30 PM) Monday to Friday. Warranty covers travel within a 50-klm distance from the
place of purchase, distributor or service agent's premises. Any additional travel costs are at the
expense of the customer.
Document number: QDC0030PD-11
Quantum Energy Technologies
Page 22 of 40
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