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Black Box WC-COA-MPE User Manual

Black Box WC-COA-MPE User Manual

Coalesce: meeting place edition
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USER MANUAL
WC-COA-MPE
COALESCE:
MEETING
PLACE EDITION
24/7 TECHNICAL SUPPORT AT 1.877.877.2269 OR VISIT BLACKBOX.COM

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Summary of Contents for Black Box WC-COA-MPE

  • Page 1 USER MANUAL WC-COA-MPE COALESCE: MEETING PLACE EDITION 24/7 TECHNICAL SUPPORT AT 1.877.877.2269 OR VISIT BLACKBOX.COM...

  • Page 2: Table Of Contents

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TABLE OF CONTENTS TECHNICAL SUPPORT 1.877.877.2269 1. SPECIFICATIONS ................................... 4 2. THE COALESCE MPE APP ................................6 2.1 What is Coalesce MPE? ...................................6 2.2 Networking .......................................6 2.3 Updates ........................................6 3. GETTING STARTED ..................................7 3.1 Meeting ID Screen ....................................7 3.2 Status Bar Overview ....................................7 4.
  • Page 3 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TABLE OF CONTENTS TECHNICAL SUPPORT 1.877.877.2269 9. IOS APPLICATION ..................................26 9.1 iOS Application Menu .....................................26 9.2 Share Your Screen ....................................26 9.3 Become the Active Display ..................................27 10. COALESCE MPE SETTINGS ..............................28 10.1 About Tab ......................................28 10.2 AirPlay Tab ......................................29 10.3 Security Tab ......................................29...

  • Page 4: Specifications

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: SPECIFICATIONS TECHNICAL SUPPORT 1.877.877.2269 TABLE 1-1. COALESCE MPE HARDWARE SPECIFICATIONS Hardware Type Android Based SBC ® Dimensions 1.18"H x 4.72"W x 4.72"D (3 x 12 x 12 cm) Weight 0.40 lb.
  • Page 5 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: SPECIFICATIONS TECHNICAL SUPPORT 1.877.877.2269 TABLE 1-2. COALESCE MPE FEATURE SPECIFICATIONS Client OS PC Application Windows 10, Windows 8, WIndows 7 (limited support) ® Chrome Web Client Google Chrome version 55+ ®...

  • Page 6: The Coalesce Mpe App

    Coalesce Meeting Place Edition (MPE) is an embedded wireless presentation solution that lets 4 in-room meeting attendees stream content from their device to a large format display. To connect more than 4 attendees or to share audio and video, you’ll need Coalesce Enterprise. For more information, contact Black Box Technical Support at 877-877-2269 or info@blackbox.com.

  • Page 7: Getting Started

    The status bar menu is at the top of the Coalesce MPE display and contains the meeting menu and a group of status icons to the right. FIGURE 3-2. STATUS BAR Access the meeting menu by tapping or clicking on the Black Box Double Diamond icon in the left corner, revealing the options below.
  • Page 8 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: GETTING STARTED TECHNICAL SUPPORT 1.877.877.2269 TABLE 3-1. STATUS ICONS SYMBOL DESCRIPTION Cloud services (internet) connected/disconnected* Attendees (number of connected attendees shown to right) *Coalesce Meeting Place Edition (MPE) has cloud connectivity for screen sharing only. 1.877.877.2269 BLACKBOX.COM...

  • Page 9: Connecting Attendees

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: CONNECTING ATTENDEES TECHNICAL SUPPORT 1.877.877.2269 Attendees can join a meeting by using the following applications. TABLE 4-1. CONNECTION METHODS PLATFORM* CONNECTION METHOD (RECOMMENDED IN BOLD) Coalesce MPE Windows Application (Section 4.1), Windows ®...
  • Page 10 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: CONNECTING ATTENDEES TECHNICAL SUPPORT 1.877.877.2269 When Coalesce Meeting Place Edition (MPE) opens, enter Attendee Name and the Meeting ID. You do not need to enter a PIN when connecting to a Coalesce MPE meeting. FIGURE 4-2.

  • Page 11: Connect Using A Web Browser

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: CONNECTING ATTENDEES TECHNICAL SUPPORT 1.877.877.2269 4.2 CONNECT USING A WEB BROWSER If using Windows, Mac, Linux or Chromebook, attendees can connect using the Coalesce Meeting Place Edition (MPE) Web Client in Google Chrome.

  • Page 12: Connecting Using The Web Client

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: CONNECTING ATTENDEES TECHNICAL SUPPORT 1.877.877.2269 4.2.2 CONNECTING USING THE WEB CLIENT FIGURE 4-5. JOIN A MEETING SCREEN Enter the Attendee’s Name and Meeting ID. You do not need a PIN when connecting to a Coalesce Meeting Place Edition (MPE) meeting.

  • Page 13: Connect Using The Android Application

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: CONNECTING ATTENDEES TECHNICAL SUPPORT 1.877.877.2269 4.3 CONNECT USING THE ANDROID APPLICATION Download the Android Application from the Google Play Store—search “Coalesce MPE.” FIGURE 4-7. ANDROID APP Once installed, tap the Coalesce Meeting Place Edition (MPE) icon to open the app. FIGURE 4-8.

  • Page 14: Connect Using The Ios Application

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: CONNECTING ATTENDEES TECHNICAL SUPPORT 1.877.877.2269 FIGURE 4-9. ANDROID JOIN MEETING SCREEN See Chapter 8 for more information on the Android application. 4.4 CONNECT USING THE IOS APPLICATION Download the iOS Application from the Apple App Store—search “Coalesce MPE.” FIGURE 4-10.
  • Page 15 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: CONNECTING ATTENDEES TECHNICAL SUPPORT 1.877.877.2269 Once installed, tap the Coalesce Meeting Place Edition (MPE) icon to open the app. FIGURE 4-11. COALESCE MPE ICON When the app launches, enter the criteria to join the meeting—Name, Meeting ID and PIN (if required). FIGURE 4-12.

  • Page 16: Connect Ios Devices Using Airplay

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: CONNECTING ATTENDEES TECHNICAL SUPPORT 1.877.877.2269 4.5 CONNECT IOS DEVICES USING AIRPLAY Make sure the iOS device is on the same network as Coalesce MPE. Swipe up from the bottom of the screen on the iOS device to reveal the Control Center. FIGURE 4-13.

  • Page 17: Connect Macos Using Airplay

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: CONNECTING ATTENDEES TECHNICAL SUPPORT 1.877.877.2269 4.6 CONNECT MACOS USING AIRPLAY Mac computers can currently join using the Web Client (see Section 4.2) or by using AirPlay. To mirror the screen using AirPlay, make sure the Mac is connected to the same network as Coalesce Meeting Place Edition (MPE). When connected to a valid network with AirPlay, the AirPlay icon will be shown in the top right of the MacOS Menu Bar.

  • Page 18: Minimum Requirements Of Connecting Devices

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: CONNECTING ATTENDEES TECHNICAL SUPPORT 1.877.877.2269 4.7 MINIMUM REQUIREMENTS OF CONNECTING DEVICES TABLE 4-2. CONNECTING DEVICES REQUIREMENTS APPLICATION MINIMUM REQUIREMENTS Windows 10, Windows 8, Windows 7 (limited support); Windows Application Minimum processor &...

  • Page 19: Managing Attendees

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: MANAGING ATTENDEES TECHNICAL SUPPORT 1.877.877.2269 5.1 RE-ORDERING ATTENDEES AND CHANGING VIEW Attendees will appear in the Coalesce Meeting Place Edition (MPE) view when connected, as seen below. Up to a maximum of 6 attendees can be connected at once.

  • Page 20: Take Control Of A Pc

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: MANAGING ATTENDEES TECHNICAL SUPPORT 1.877.877.2269 FIGURE 5-3. DRAG AND DROP TO CHANGE THE ACTIVE DISPLAY Attendees will also be able to set themselves as the Active Display from within the Windows application (see Section 6.2) and web client (see Section 7.2).

  • Page 21: Active Display Menu Options

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: MANAGING ATTENDEES TECHNICAL SUPPORT 1.877.877.2269 5.5 ACTIVE DISPLAY MENU OPTIONS Back to Show/Hide Clear Mouse Annotation Coalesce keyboard annotations control tool MPE view FIGURE 5-4. ACTIVE DISPLAY MENU OPTIONS TABLE 5-1.

  • Page 22: Windows Application

    FIGURE 6-1. WINDOWS APPLICATION MENU NOTE: Additional features are not available on Coalesce Meeting Place Edition (MPE). To use these features, the Coalesce Enterprise solution is required. For more information on this, contact Black Box Technical Support at 877-877-2269 or info@ blackbox.com.

  • Page 23: Web Client

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 7: WEB CLIENT TECHNICAL SUPPORT 1.877.877.2269 NOTE: To connect via the Web Client, see Section 4.2. 7.1 WEB CLIENT MENU Pause/resume Leave meeting Select/De-select screen sharing Active Display FIGURE 7-1. WEB CLIENT MENU 7.2 BECOME THE ACTIVE DISPLAY A device can be made the Active Display by clicking the “Select/De-select as Active Display”...

  • Page 24: Android Application

    FIGURE 8-1. ANDROID APPLICATION MENU NOTE: More features are not available on Coalesce Meeting Place Edition (MPE). To use these features, the Coalesce Enterprise solution is required. For more information on this, contact Black Box Technical Support at 877-877-2269 or info@blackbox.com. 1.877.877.2269...

  • Page 25: Share Your Screen

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 8: ANDROID APPLICATION TECHNICAL SUPPORT 1.877.877.2269 8.2 SHARE YOUR SCREEN Tap the “Screen share” button on the tool bar to pause or resume screen sharing. The button will indicate whether the screen is being shared—see below.

  • Page 26: Ios Application

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 9: IOS APPLICATION TECHNICAL SUPPORT 1.877.877.2269 NOTE: To connect with the iOS application, see Section 4.4. 9.1 IOS APPLICATION MENU Leave the meeting Share screen Active display FIGURE 9-1. IOS APPLICATION MENU 9.2 SCREEN SHARING Tap the “Screen share”...

  • Page 27: Become The Active Display

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 9: IOS APPLICATION TECHNICAL SUPPORT 1.877.877.2269 FIGURE 9-3. SHARING THE SCREEN NOTE: Currently only a web browser, image or video can be shared using the iOS application. 9.3 BECOME THE ACTIVE DISPLAY If the attendee on the iOS device wishes to become the Active Display, he can do this by tapping the “Active Display”...

  • Page 28: Coalesce Mpe Settings

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 10: COALESCE MPE SETTINGS TECHNICAL SUPPORT 1.877.877.2269 To access the settings menu, click or tap on the top left corner of the Coalesce Meeting Place Edition (MPE) home screen. The drop-down menu will appear—tap or click on Settings. FIGURE 10-1.

  • Page 29: Airplay Tab

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 10: COALESCE MPE SETTINGS TECHNICAL SUPPORT 1.877.877.2269 10.2 AIRPLAY TAB The AirPlay tab of the Settings screen allows for the AirPlay name to be changed—type the new name into the text box and tap “Apply”...

  • Page 30: Access Point Tab

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL CHAPTER 10: COALESCE MPE SETTINGS SUPPORT 1.877.877.2269 If you clicked on the Change Unlock Code button, the following screen appears. Enter a 4-digit unlock code. FIGURE 10-5. ENTER THE UNLOCK CODE 10.4 ACCESS POINT TAB The Access Point tab of the Settings screen allows you to add an access point—type the SSID and password into the text box and tap “Apply”...

  • Page 31: Appendix A. Support

    If you determine that your Coalesce MPE is malfunctioning, do not attempt to alter or repair the unit. It contains no user-serviceable parts. Contact Black Box Technical Support at 877-877-2269 or info@blackbox.com. Before you do, make a record of the history of the problem. We will be able to provide more efficient and accurate assistance if you have a complete description, including: Š...

  • Page 32: Appendix B. Disclaimer/Trademarks

    B.1 DISCLAIMER Black Box Corporation shall not be liable for damages of any kind, including, but not limited to, punitive, consequential or cost of cover damages, resulting from any errors in the product information or specifications set forth in this document and Black Box Corporation may revise this document at any time without notice.
  • Page 33 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 NOTES TECHNICAL SUPPORT 1.877.877.2269 __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ _________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________\ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ _________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ 1.877.877.2269 BLACKBOX.COM...
  • Page 34 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 NOTES TECHNICAL SUPPORT 1.877.877.2269 __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ _________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________\ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ _________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ 1.877.877.2269 BLACKBOX.COM...
  • Page 35 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 NOTES TECHNICAL SUPPORT 1.877.877.2269 __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ _________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________\ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ _________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ wc-coa-mpe_user_rev2 1.877.877.2269 BLACKBOX.COM...
  • Page 36 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 © COPYRIGHT 2018 BLACK BOX CORPORATION. ALL RIGHTS RESERVED.

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