Before Calling For Service - LG DLE3170 Series Owner's Manual

44 MAINTENANCE

Before Calling for Service

This dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early
stage. If the dryer does not function properly or does not function at all, check the following before you call for
service.
Operation
Problem
The Flow Sense™
indicator remains
active after clearing the
restriction in the venting.
Dryer will not turn on
Dryer does not heat
Clothes take too long to
dry
Possible Cause
After clearing the restriction,
the Flow Sense™ system
requires multiple, consecutive
cycles to determine that
the performance value has
improved before the Flow
Sense™ indicator is reset.
Power cord is not properly
plugged in.
House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
Gas supply or service is
turned off.
Energy Saver option selected
(on some models)
Exhaust ducts are blocked,
dirty, or duct run is too long.
Load is not properly sorted.
Solutions
• If the Flow Sense™ indicator remains active for
more than five cycles after the restriction has
been cleared, call for service.
• Make sure that the plug is securely plugged into a
grounded outlet matching the dryer's rating plate.
• Reset circuit breaker or replace fuse. Do not
increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified
electrician.
• Reset circuit breaker or replace fuse. Do not
increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified
electrician.
• NOTE: Due to the design of electric dryers, it is
possible for a circuit problem to allow an electric
dryer to run without heat.
• Confirm that the house gas shutoff and the dryer
gas shutoff valves are both fully open. Even if
gas is not supplied to the dryer, it will run and
no error codes will display. Verify that other gas
appliances in the home are working normally.
• If using the Cotton/Normal cycle, deselect the
energy saver option. The Energy Saver option is
selected by default. This option reduces energy
use by adding an air dry section to the beginning
of the cycle. It is normal to feel no heat at the
beginning of the cycle while in Energy Saver
mode.
• Confirm that the exhaust duct is properly
configured and free of debris, lint, and
obstructions. Make sure that outside wall
dampers can open properly and are not blocked,
jammed, or damaged.
• Separate heavy items from lightweight items.
Larger and heavier items take longer to dry. Light
items in a load with heavy items can fool the
sensor because the light items dry faster.