Extended Limited Labor Warranty - Rinnai TRW02i Installation Manual

Extended Limited LABOR Warranty*

Rinnai is providing the opportunity to extend your Rinnai Standard Limited Warranty for labor only on the tankless water
heater product installed as part of the Tankless Rack System and used in a commercial application. You must register the
product within 30 days of purchase of the system to qualify.
The limited warranty period on the Labor coverage for Tankless Water Heaters installed on the Tankless Rack System is ex-
tended for an additional 12 months (a total of 24 months labor coverage from date of purchase), when registered. Products
not registered will still be covered under the Rinnai standard product limited warranty as provided in the Operating In-
struction manual which comes with the Tankless water heater. Warranty information is also available on Rinnai's web
site at www.rinnai.us. You can register at www.rinnairegistration.com or by calling 1-866-RINNAI-1 (746-6241), except
registration is not required in California and Quebec.
What is covered?
This Limited Warranty covers any defects in materials or workmanship when the product is installed and operated according
to Rinnai written installation instructions, subject to the terms within this Limited Warranty document. This Limited
Warranty applies only to products that are installed correctly. Improper installation may void this Limited Warranty. In
order for this warranty to apply, it is required that you use a licensed professional who has attended a Rinnai installation
training class before installing this water heater. This Limited Warranty extends to the original purchaser and subsequent
owners, but only while the product remains at the site of the original installation. This Limited Warranty only extends
through the first installation of the product and terminates if the product is moved or reinstalled at a new location.
How long does coverage last?
Item
Tankless Water Heaters
Rack and Components
Only applicable if product is registered within 30 days of purchase and the other conditions are met. Note to California
and Quebec Residents, and residents of other jurisdictions that prohibit warranty benefits conditioned on registration,
registration is not required to obtain longer warranty periods and failure to register does not diminish your warranty
rights. www.rinnai.us/warranty
What will Rinnai do?
Rinnai will repair or replace the covered product or any part or component that is defective in materials or workmanship as
set forth. Rinnai will pay reasonable labor charges associated with the repair or replacement of any part or component of
the tankless water heater. All repair parts must be genuine Rinnai parts. All repairs or replacements must be performed by
a licensed professional that is properly trained, state qualified or licensed to do the type of repair.
Replacement of the product may be authorized by Rinnai only. Rinnai does not authorize any person or company to assume
for it any obligation or liability in connection with the replacement of the product. If Rinnai determines that repair of a
product is not possible, Rinnai will replace the product with a comparable product at Rinnai's discretion. The warranty claim
for product parts and labor may be denied if a component or product returned to Rinnai is found to be free of defects in
material or workmanship; damaged by improper installation, use or operation; or damaged during return shipping.
How do I get service?
You must contact a licensed professional for the repair of a product under this Limited Warranty. For the name of a licensed
professional please contact your place of purchase, visit the Rinnai website (www.rinnai.us), call Rinnai at 1-800-621-9419
or write to Rinnai at 103 International Drive, Peachtree City, Georgia 30269.
Proof of purchase is required to obtain warranty service. You may show proof of purchase with a dated sales receipt, or by
registering within 30 days of purchasing the product. To register your tankless water heater, please visit www.rinnai.us. For
those without internet access, please call 1-866-RINNAI1 (746-6241). Receipt of Registration by Rinnai will constitute proof-
of-purchase for this product. However, Registration is not necessary in order to validate this Limited Warranty.
REGISTRATION REQUIRED*
Period of Coverage (from date of purchase)
Refer to the Water Heater Installation and Operation Manual shipped with your system
for complete warranty details on your Rinnai Tankless Water Heater.
1 year
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Tankless Rack System
Rinnai Rack Installation