Using A Dss Console; Attendant Call Queuing; Barge In; Line Queuing / Line Callback - NEC DSX User Manual

If you are an attendant (normally extension 300), you have the following unique features:

Attendant Call Queuing

If also enabled as an operator, the last Feature Key on your phone is an Operator Call Key. This means
you are never busy for Intercom calls they stack up under this key instead.

Barge In

You can break into a co-worker's active call.
Direct Line Access and Forced Line Disconnect
Dial a code to directly access a specific outside line. You can optionally disconnect the call as well.

Line Queuing / Line Callback

Dial a code to wait for a busy outside line to become free.
Night Service / Night Ring
Put the system in the night mode (for after-hours answering). This requires a
Removing Lines and Extensions from Service
Remove problem lines and extensions from service and return them to service once corrected.
(See the Telephone Feature Handbook for more on these features.)
For more call handling power and flexibility, the
60 additional Feature Keys as well as three Spe
along the bottom. (For more on setting up Featu
Telephone Feature Handbook
To use the Speed Processing Keys:
The ANSWER Key
1. Press
The RELEASE Key
1. Press
The TRANSFER Key
1. Press
Special Features For Attendants

Using A DSS Console

.)
to answer any call ringing your phone.
ANSWER
to hang up (disconnect) your call.
RELEASE
to Transfer your call instead of using
TRANSFER
the key on your telephone.
System Night Feature Key.
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