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This appliance must be installed in accordance with
manufacturer's installation instructions
Current AS/NZS 5601, AS/NZS 3000, AS/NZS 3500.4 wiring regulations and all Local Building, Water and
Gas fitting regulations
This appliance must be installed and serviced by an "authorized person" responsible for:
1. Give these instructions to the customers.
2. Correct commissioning of this appliance
3. Demonstrate the operation of unit to the customers before leaving
4. Ensure unit performs to the specification stated on the rating label
Failure to install this appliance according to these installation instructions may void warranty.
Pucada Tech
Installation/Operation Manual
Model Series
ECO30i / GMC195IB & GMC195ID Series
ECO30e / GMC195OA Series
ECO24e GMC150OA Series
AQUA28i / GMS195ID Series
AQUA28e / GMS195OA Series
P21i / GMS150IB Series
P21e / GMS150OA Series
This appliance is not suitable for use as a pool heater
~ 1 ~ www.pucada.com
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Table of Contents
Summary of Contents for Tinco GMC195IB Series
- Page 1 Installation/Operation Manual Model Series ECO30i / GMC195IB & GMC195ID Series ECO30e / GMC195OA Series ECO24e GMC150OA Series AQUA28i / GMS195ID Series AQUA28e / GMS195OA Series P21i / GMS150IB Series P21e / GMS150OA Series This appliance must be installed in accordance with ...
- Page 2 Installation/Operation Manual INDEX SAFETY / WARNING ......................3 INTRODUCTION ........................4 TECHNICAL DATA ........................ 5 INSTALLATION........................7 Included Accessories ....................7 Optional Flue Accessories ................... 8 Dimensions ........................9 Installation Clearances....................12 Flue/Pipes Installation—Indoor Unit Only ..............
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Page 3: Safety / Warning
Installation/Operation Manual SAFETY / WARNING Warning: The maximum inlet gas pressure must not exceed the value specified by the manufacturer and that the minimum value listed is for the purpose of input adjustment. Warning: Do not obstruct the flow of combustion and ventilation air. -
Page 4: Introduction
Installation/Operation Manual INTRODUCTION The TINCO TECH continuous flow gas water heater series are designed and manufactured in accordance with the customers’ requirement for energy efficiency, safety, comfort, and convenience. Features: Condensing and non-condensing models are available ... -
Page 5: Technical Data
Installation/Operation Manual TECHNICAL DATA AGA approval certificate number: --AGA 8167 G: ECO30e, ECO24e, P21e & AQUA28e series --AGA 8173 G: ECO30i, AQUA28i & P21i series Max./ Min. nominal gas consumption (Mj/hr) per hour Model Series Natural Gas (Mj/hr) LP Gas (Mj/hr) - Page 6 Installation/Operation Manual Hot water capacity: Model Series Water heating capacity Water heating capacity raised 25℃ (L/min.) raised 45℃ (L/min.) 30.4 L / min. 16.8 L / min. 30i/GMC195IB 31.0 L / min. 17.0 L / min.
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Page 7: Installation
Installation/Operation Manual INSTALLATION a) Included Accessories Part Image O’ty Mounting Bracket Hardware Kit Installation Manual Warning: After installation the installer must test the appliance for correct operation before hand over to the customers. ~ 7 ~ www.pucada.com Pucada Tech... -
Page 8: B) Optional Flue Accessories
Installation/Operation Manual b) Optional Flue Accessories Part No. Part Description Image 5”/3” stainless steel coaxial flue TIT2-3008102 300mm length pipe 5”/3” stainless steel coaxial flue TIT2-6008102 600mm length pipe 5”/3” stainless steel coaxial flue 900mm length pipe TIT2-9008102 5”/3”... -
Page 9: C) Dimensions
Installation/Operation Manual c) Dimensions Dimension ECO30i Series Dimension ECO30e & ECO24e Series ~ 9 ~ www.pucada.com Pucada Tech... - Page 10 Installation/Operation Manual Dimension AQUA28i Series Dimension AQUA28e Series ~ 10 ~ www.pucada.com Pucada Tech...
- Page 11 Installation/Operation Manual Dimension P21i Series Dimension P21e Series ~ 11 ~ www.pucada.com Pucada Tech...
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Page 12: D) Installation Clearances
Installation/Operation Manual d) Installation Clearances Warning: The location of the flue terminal must comply with the clearances show on this page. If you are unsure about clearances not indicated here, in general refer to S5601, or your local authority. - Page 13 Installation/Operation Manual *Maintain the following clearances to any opening in any building: 1.5m below and 500mm horizontally from any door, window or gravity air inlet. 1m above any forced air inlet. 500mm below an overhang.
- Page 14 Installation/Operation Manual Item Min. Clearances (mm) Fan-Assisted Below eaves, balconies and other projections: • Appliances up to 50 MJ/h input • Appliances over 50 MJ/h input From the ground, above a balcony or other surface * Front a return wall or external corner * From a gas meter (M) (see 5.11.5.9 for vent terminal location 1000...
- Page 15 Installation/Operation Manual NOTES: 1. Where dimensions c, j or k cannot be achieved an equivalent horizontal distance measured diagonally from the nearest discharge point of the terminal to the opening may be deemed by the Technical Regulator to comply.
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Page 16: E) Flue/Pipes Installation—Indoor Unit Only
Installation/Operation Manual e) Flue/Pipes Installation—Indoor Unit Only Flue Guidelines This is is a co-axial flue water heater and therefore is certified and listed with the flue system. You must use flue components that are certified and listed with the water heater model. - Page 17 Installation/Operation Manual For horizontal flue only a. Minimum horizontal flue length From the center of the unit pipe on the unit to the outside wall, the minimum vent length is 1 meter. You will need at least one elbow in this type of installation. b.
- Page 18 Installation/Operation Manual Horizontal termination using the condensate trap The condensate trap must be used in horizontal terminations if a horizontal length in the flue system exceeds 4.8 meters. Regions of cold climate will create more condensation in the flue system. The condensate trap should be used in cold climates.
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Page 19: F) Wall Mounting Installation
Installation/Operation Manual f) Wall Mounting Installation Caution: When install with bare hands, please be careful not to get injury. Warning: Please be careful not to hit the gas & water piping or electrical wirings while drilling the holes. - Page 20 Installation/Operation Manual 4. Drill the holes on the marked position. a. Then place the expansion bolt in the holes if it is brick or stone wall. b. Or, then screw-in wood screw in the hole if it is wooden wall.
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Page 21: G) Gas Piping
Installation/Operation Manual g) Gas Piping Before connecting the gas supply, check the rating plate on the side of the heater to be sure that the heater is rated for the same gas to which it will be connected. Warning: The heater must be isolated from the gas supply piping system during any pressure testing of that system at least pressure equal to or more than 3.5 kPa. - Page 22 Installation/Operation Manual Measuring gas pressure Refer to AS5601 Installation Code or NZS 5261:2003 Installation Code for pipe sizing and details. For gas outlet pressure adjustment, it only can be done by authorized and certified installers.
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Page 23: H) Water Connection
Installation/Operation Manual h) Water Connection Warning: If the cold and hot connections to the heater are reversed, the heater will no function. Be certain there are no loose particles or dirt in the piping. Blow out or flush the lines before connecting to the water heater. - Page 24 Installation/Operation Manual After purging the air from the system and using the hot water supply taps, remove the water inlet strainer located on the cold water supply inlet connection. Remove any debris and dirt from the filter and replace.
- Page 25 Zinc mg/i or ppm All components and the materials of the Tinco Tech instantaneous water heating units are high-quality constructed and all are certified for compliance with relevant parts of Australian and New Zealand gas, electrical and water standards.
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Page 26: I) Condensate Piping
Installation/Operation Manual i) Condensate Piping Any 1/2” polyvinyl or silicone tubing must be connected to the condensate outlet. The end of this tube must be properly disposed to a sewer connection. ... -
Page 27: J) Electrical Connection
Installation/Operation Manual j) Electrical Connection The appliance in equipped with an Australian standard 1.7 meter cable with a three pinned earthed weatherproof plug to be connected to a 230-240V, 50/60Hz supply. The electrical rating of the appliance is 0.27 Amps for P21i/P21e series and 0.32Amps for ECO30i/ECO30e/ECO24e/AQUA28i/AQUA28e series. -
Page 28: K) Check Points After Installation
Installation/Operation Manual k) Check Points after Installation Installation environmental safety inspection points Make sure the exhaust outlet and air inlet are free of blockages. For indoor unit only—make sure the vents were installed correctly and tightly. Make sure the appliance area clear and free from combustible materials, gasoline and other flammable vapors and liquids. -
Page 29: L) Component Details
Installation/Operation Manual l) Component Details AQUA28e Series Item No. Description, location, Dimensions (mm) H x W x D Outer case 653 x 458 x 255 Exhaust Flue 299 x 171 x 38 Combustion channel 132 x 302 x 199 Control board... - Page 30 Installation/Operation Manual AQUA28i Series Item No. Description Dimensions (mm) H x W x D Air box 451 x 197 x 250 Exhaust Flue 299 x 196 x 38 Combustion channel 132 x 302 x 199 Switching power...
- Page 31 Installation/Operation Manual P21e Series Item No. Description Dimensions (mm) H x W x D Outer case 653 x 458 x 255 Exhaust Flue 224 x 171 x 38 Combustion channel 132 x 220 x 199 Switching power 84 x 187 x 44.5 Mix water solenoid valve...
- Page 32 Installation/Operation Manual P21i Series Item No. Description Dimensions (mm) H x W x D Air box 451 x 172 x 250 Exhaust Flue 224 x 171 x 38 Combustion channel 132 x 220 x 199 Switching power 84 x 187 x 44.5 Mix water solenoid valve...
- Page 33 Installation/Operation Manual ECO30i Series Item No. Description, location, Dimensions (mm) H x W x D Air box 545 x 197 x 250 Second heat exchanger 117 x 299 x 196 Combustion channel 132 x 302 x 199 Control board 98 x 158 x 38.5...
- Page 34 Installation/Operation Manual ECO30e Series Item No. Description, location, Dimensions (mm) H x W x D Outer case 753 x 458 x 255 Second heat exchanger 117 x 299 x 196 Combustion channel 132 x 302 x 199 Control board 98 x 158 x 38.5...
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Page 35: Setting Up And Operation Of Temperature Control Panel
Installation/Operation Manual SETTING UP AND OPERATION OF TEMPERATURE CONTROL PANEL Indoor Installation Models (ECO30i, AQUA28i, P21i) a) Initial Power Up or Press Reset 1. All LCD icons will be brightened and flickered for 3 seconds (flickered once per second), and then it will turn into “shutdown mode”... -
Page 36: C) Operate The Water Heater
Installation/Operation Manual 6. Press “MODE” button to set-up “Minute” 7. Press the “DOWN” or “UP” button to adjust the setup. Press ” MODE” button to set-up Press the “DOWN” or “UP” button Once finish the setup, press Minute (12:00) to adjust the setup... - Page 37 Installation/Operation Manual Press “ON/PROG” button The factory default water When the ” IN USE” icon temparture is 48 ℃ (118 to turn on the gas water Flickers, the user can start set ℉) heater up the temperature.
- Page 38 Installation/Operation Manual ℃ ℉ ℃ ℉ ℃ Set up High Temperature to 49 ( 120 ) ~ 52 ( 126 ) (Only for Max. 50 models.) Caution: It can only be set up by the certified installers. 1.
- Page 39 Installation/Operation Manual 4. Press and hold the “DOWN” and “UP” buttons for 3 seconds to unlock and remove the Child-Lock icon. Press the “UP” + Hold the buttons till the Child-Lock Then, the Child-Lock is “DOWN”...
- Page 40 Installation/Operation Manual Cleaning Water Filter Icon 1. When the “FILTER” Icon is shown, It must replace the water filter immediately. 2. Please refer to the section of how to remove and replace the water filter in the installation instructions.
- Page 41 Installation/Operation Manual Outdoor Installation Models (ECO30e, AQUA28e, P21e) a) Temperature Unit (℃/℉) Setting: button to switch to ℉, or While plugging in, the icon “℃”starts flicking 5 seconds. Press button to switch to ℃. press b) Turn On Gas Unit : Press “ON/OFF”...
- Page 42 Installation/Operation Manual c) Temperature Setting: Press button each time to increase 1℃or decrease 1℃ The temperature setting range is between 36℃ ~ 60℃(Max. temp. 60℃ model), 36℃ ~ 75℃(Max. temp. 75℃ model) and 36℃ ~ 48℃(Max. temp. 50℃ model) d) Remove Error Code : Press “MODE”...
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Page 43: F) Activate High Temperature Setting Function
Installation/Operation Manual f) Activate High Temperature Setting Function: (Only for Max. temp. 75℃ model) Press + MODE buttons at least 3 seconds. While hearing 1 beep sound, the high temperature setting function is activated. Press each time to increase 1℃. -
Page 44: H) Remove Setting Compensation Temperature Function
Installation/Operation Manual h) Remove Setting Compensation Temperature Function (Only for Max. temp. 50℃ model) Press + MODE buttons at least 3 seconds. While hearing 2 beep sounds, the setting compensation temperature function is removed. The LCD panel will show the original default temperature 48℃. -
Page 45: Freezing Protection
Installation/Operation Manual FREEZING PROTECTION (ECO30i / ECO30e / ECO24e / AQUA28e / AQUA28i series) Caution” If electricity is not present and connected to the water heater, freezing may occur. Damage can occur from frozen water within the device and pipes even in warm environments. -
Page 46: Maintenance
Installation/Operation Manual MAINTENANCE Warning Turn off the electrical power supply, the manual gas valve and the manual water control valve whenever servicing the unit. a) Cleaning It is imperative that control compartments, burners, and circulating air passage ways of the appliance be kept clean. - Page 47 Installation/Operation Manual If the water drain valve (with water filter) is covered with debris, the hot water may not run smoothly, or the unit may put out cold water. Check and clean the filter as explained below.
- Page 48 Installation/Operation Manual this process). Disconnect all lines and drain all solution from heat exchanger. Properly discard solution. Position a container below the hot water outlet and connect cold water supply. Open cold water supply isolation valve and flush heat exchanger with clean water.
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Page 49: Trouble Shooting
Installation/Operation Manual TROUBLE SHOOTING Problems Causes/Solution 1. Verify if gas and water supply valves fully open? 2. Verify the unit is ON, check control panel is ON 3. Verify fuse at the AC Board is good Burner does not ignite 4. - Page 50 Installation/Operation Manual Problems Causes/Solution 1. Inlet water pressure is erratic due to fluctuating supply water pressure. For installation on the private well system with used of a pressure tank, the lowest pressure range setting is 275 - 414 kPa. Consult your installer or Hot water temperature local plumber fluctuates at tap...
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Page 51: Error Code Diagostics
Installation/Operation Manual ERROR CODE DIAGOSTICS ECO Series Problem Operation How to Reset AQUA Series Category Solution Description Mode Error P Series No response of Turn-Of and high voltage 1. Replace Control Box, bad igniter module Shutdown Turn-on Water ignition... - Page 52 Installation/Operation Manual ECO Series Problem Operation How to Reset AQUA Series Category Solution Description Mode Error P Series Press and hold Off and 1. Check wiring harness to combustion No feedback of Lock-out Reset fan.
- Page 53 Installation/Operation Manual ECO Series Problem Operation How to Reset AQUA Series Category Solution Description Mode Error P Series Press and hold Off and MCU setting Reset for Replace control box Lock-out error more than 3 seconds...
- Page 54 Installation/Operation Manual ECO Series Problem Operation How to Reset AQUA Series Category Solution Description Mode Error P Series 1. Check faucet if dripping water Turn-Off and Water Leakage Turn-on Warning 2. Check plumbing if any water leak Water develops 1.
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Page 55: Electrical Wiring Diagram
Installation/Operation Manual ELECTRICAL WIRING DIAGRAM Caution” Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing. ~ 55 ~ www.pucada.com Pucada Tech... -
Page 56: Functional Flow Chart
Installation/Operation Manual FUNCTIONAL FLOW CHART Always check Main 0. Power in 10. Water Flow Inlet NTC Water Leakage Sensor open loop 1. OFF 12. Inlet/ Outlet Inlet NTC Temp. NTC shorted 2. -
Page 57: Manufacturer's Warranty
MANUFACTURER’S WARRANTY All Tinco Tech gas instantaneous water heating units are carefully checked, tested and subject to stringent quality controls. The installer is responsible for your water heater’s correct installation. Please complete the information below to keep your records. - Page 58 If a component or product returned to Tinco Tech is found to be free of defects in material or workmanship, or damaged by improper installation or damaged during return shipping, the warranty claim for product, parts and labor may be denied.
- Page 59 Any service call costs incurred by the owner or user of the hot water unit for any matter not covered by the terms of this warranty will not be reimbursed by Tinco Tech, even if those costs care incurred furing the warranty period. If the hot water unit is located outside the usual operating area of a Tinco Tech service agent, the agent’s travel, freight or similar...