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HandHeld Image Kiosk 8560 User Manual

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Image Kiosk 8560
with Microsoft® Windows® CE
User's Guide-
Preliminary CP4
Draft

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Summary of Contents for HandHeld Image Kiosk 8560

  • Page 1 Image Kiosk 8560 with Microsoft® Windows® CE User’s Guide- Preliminary CP4 Draft...
  • Page 2 Hand Held Products. © 2006 Hand Held Products, Inc. All rights reserved. Web Address: www.handheld.com Trademarks Microsoft, Windows, Windows CE, Windows NT, Windows 2000, Windows ME, Windows XP, ActiveSync, Outlook, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation.
  • Page 3 Microsoft ActiveSync ......................... 4-2 Exploring the Device from the Host Workstation ................ 4-5 Adding Programs Using ActiveSync.................... 4-6 Synchronizing..........................4-7 Wired Ethernet Communication—IK8560E..................4-8 Adding Programs from a Network...................... 4-8 Image Kiosk 8560 User’s Guide- Pre- Rev (a) 6/27/06 liminary CP4 Draft...
  • Page 4 Side Panel Dimensions ........................7-2 Chapter 8 - Customer Support Product Service and Repair .........................8-1 Online Product Service and Repair Assistance................8-1 Technical Assistance ...........................8-2 Online Technical Assistance ......................8-2 Limited Warranty ..........................8-3 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 5: Required Safety Labels

    Required Safety Labels Image Kiosk 8560 (IK8560) devices meet or exceed the requirements of all applicable standards organizations for safe operation. However, as with any electrical equipment, the best way to ensure safe operation is to operate them according to the agency guidelines that follow.

  • Page 6: Regulatory And Safety Approvals For All Ik8560 Devices

    Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada. 1 - 2 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...
  • Page 7 The crossed out wheeled bin symbol informs you that the product should not be disposed of along with municipal waste and invites you to use the appropriate separate take-back systems for product disposal. Image Kiosk 8560 User’s Guide- Pre- Rev (a)
  • Page 8 If you need more information on the collection, reuse, and recycling systems, please contact your local or regional waste administration. You may also contact your supplier for more information on the environmental performances of this product. 1 - 4 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 9: Ik8560 Features

    5. When the warm boot is complete, you end on the Start screen. Start Screen The Start screen is your Desktop for the IK8560. The boot process ends on this screen. Image Kiosk 8560 User’s Guide- Pre- Rev (a) 2 - 1...

  • Page 10: Task Tray

    Setting the Time and Date After the device boots up, set the time and date to set the system clock to real-time. Double-tap the time on the taskbar 2 - 2 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 11: Using The Soft Input Panel (Sip)

    Tap Start > Settings > Control Panel > Display > Backlight tab > Advanced. The Backlight Options window opens. The backlight is on by default (and enabled after each re-boot). Image Kiosk 8560 User’s Guide- Pre- Rev (a) 2 - 3...

  • Page 12: Adjusting The Contrast

    Selecting Programs To launch a program, tap Start > Programs and select a program from the list. 2 - 4 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 13: Front Panel

    Image Engine The red illumination LEDs project out from the image engine at all times. For more information about imaging, see Imaging on page 6-1. Image Kiosk 8560 User’s Guide- Pre- Rev (a) 3 - 1 6/27/06 liminary CP4 Draft...

  • Page 14: Back Panel

    3-3. Mount Slots Use these slots to mount the IK8560 to a flat surface or bracket. For mounting specifications, see Mounting on page 7-1. 3 - 2 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 15: Connectors

    RJ45 ethernet cable. Cable must be purchased separately. You cannot power the device through the ethernet cable. For more information, see Wired Ethernet Communication—IK8560E on page 4-8. IK8560C—On the IK8560C unit, this connector is not enabled. Image Kiosk 8560 User’s Guide- Pre- Rev (a) 3 - 3 6/27/06 liminary CP4 Draft...

  • Page 16: Connecting The Power And Communication Cables

    ActiveSync communication; see Microsoft ActiveSync on page 4-2. If you want to power the device without communicating, simply disconnect the USB connector from the host workstation. 3 - 4 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 17: Standard Rs-232 Cable

    5. Plug the AC power supply into a power outlet. Installation is now complete. Your IK8560 powers on and auto-configures to RS-232. You may now turn on your host device. Image Kiosk 8560 User’s Guide- Pre- Rev (a) 3 - 5 6/27/06...

  • Page 18: Rebooting The Device

    Power can be cycled (which performs a cold boot) by using the end of a straightened paper clip to push the reset switch on the top panel. 3 - 6 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 19: Screen Protector Replacement

    2. Clean any smudges or dirt from the IK8560 touch screen using glass cleaner or water. Wipe the surface dry. 3. Remove the protective film from the back of the new screen protector. 4. Line up the holes in the protector with the pins on the IK8560 screen. Image Kiosk 8560 User’s Guide- Pre- Rev (a) 3 - 7...

  • Page 20: Maintenance

    6. Place the protector frame back in place and press down until it snaps shut. Maintenance To clean your IK8560, use a soft cotton cloth lightly dampened with isopropyl alcohol. This removes any ink, fingerprint smudges, or dirt. 3 - 8 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 21: Ik8560 Technical Specifications

    120V AC adapter or powered host terminal port System Architecture Processor Intel XScale PXA255 200 Mhz Development Environment Supports Visual Studio 2005 for C++, C#, and VB.net development Image Kiosk 8560 User’s Guide- Pre- Rev (a) 3 - 9 6/27/06 liminary CP4 Draft...
  • Page 22 BMP, CGM, DIB, EPS, MF, PCL, PCX, PLS, JPG, and TIF RF Security WEP (64 and 128 bit), EAP, WPA Approvals and Certifications Agency Conformance FCC Class A, CE (LVD), UL 1950, CSA 22.2 3 - 10 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 23: Installing Additional Software

    Start > Settings > Control Panel > System > General tab. • See Adding Programs Using ActiveSync on page 4-6. • See Adding Programs from a Network on page 4-8. Image Kiosk 8560 User’s Guide- Pre- Rev (a) 4 - 1 6/27/06 liminary CP4 Draft...

  • Page 24: Microsoft Activesync

    1. When the device is connected to the host workstation via USB cable and both the device and the host workstation are powered on, the Found New Hardware Wizard opens on the workstation. 2. Select Install from a list or specific location (Advanced). 3. Click Next. 4 - 2 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...
  • Page 25 4. Select Don’t Search. I will choose the driver to install. 5. Click Next and select Computer as the hardware type. 6. Click Next. When the wizard tells you it can’t find drivers for the device, click Have Disk. Image Kiosk 8560 User’s Guide- Pre- Rev (a) 4 - 3...
  • Page 26 9. You will see a brief flash on the IK8560 screen, then the ActiveSync Wizard appears on the workstation. 10. Complete the ActiveSync Setup Wizard. ActiveSync will auto-configure to USB communication. 4 - 4 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 27: Exploring The Device From The Host Workstation

    Tap OK to save changes. Exploring the Device from the Host Workstation Use the Explore feature of ActiveSync to transfer files between the host workstation and the device. Image Kiosk 8560 User’s Guide- Pre- Rev (a) 4 - 5 6/27/06...

  • Page 28: Adding Programs Using Activesync

    1. If you cannot find any installation instructions for the program in the Readme file or documentation, open ActiveSync and click Explore.* 2. Copy the program file or files to the Program Files folder on the device. 4 - 6 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 29: Synchronizing

    The synchronization process makes the data (in the information types you select) identical on both your workstation and your device. For more information about using ActiveSync on your workstation, open ActiveSync, then open ActiveSync Help. Image Kiosk 8560 User’s Guide- Pre- Rev (a) 4 - 7...

  • Page 30: Wired Ethernet Communication—Ik8560E

    Check both by tapping Start > Settings > Control Panel > System > General tab. 1. When you have established your network connection, open Internet Explorer and navigate to the web site. 4 - 8 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 31: Usb Host Port

    Note: The IK8560's USB host port can support a maximum current output of 500mA. If all of your USB devices together require more power, attach them to a self powered hub, and plug the hub into the IK8560. Image Kiosk 8560 User’s Guide- Pre- Rev (a)
  • Page 32 To connect the IK8560 to other devices via USB, simply use a standard USB cable to plug one end into the USB host port and the other end into the USB device. The IK8560 auto-configures to USB when power is applied. 4 - 10 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 33: Overview

    1. Open the start screen and tap the radio connection icon in the command bar (The icon looks like this when the radio is not connected.) Image Kiosk 8560 User’s Guide- Pre- Rev (a) 5 - 1 6/27/06...

  • Page 34: Disabling Encryption

    Wireless Information Tab (see page 5-3). Then, double-tap a preferred network in the list and edit the parameters on the Wireless Properties Window (see page 5-5). 5 - 2 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 35: Wireless Information Tab

    Advanced Opens Advanced Wireless Settings (see page 5-6). Opens a log, which provides you with a list of radio activity since the last cold boot. Image Kiosk 8560 User’s Guide- Pre- Rev (a) 5 - 3 6/27/06 liminary CP4 Draft...

  • Page 36: Preferred Networks

    Wireless Information Tab (page 5-3). You can select the network and make it a preferred network again, with the same name or a different name. 5 - 4 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 37: Wireless Properties Window

    Select the EAP type from the following options: • TLS • MD5 • PEAP Properties This button provides access to certificate settings. This button may be disabled based on the selected network. Image Kiosk 8560 User’s Guide- Pre- Rev (a) 5 - 5 6/27/06 liminary CP4 Draft...

  • Page 38: Advanced Wireless Settings

    If selected, the device attempts to connect to all available networks. non-preferred networks Tap to save changes made on this window. Cancel Tap to close the window without saving changes. 5 - 6 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 39: Ip Addresses

    If you want to use a static IP address, select Specify an IP address and enter the parameters in the fields that activate below as well as the Name Servers tab. Image Kiosk 8560 User’s Guide- Pre- Rev (a) 5 - 7...

  • Page 40: B Wireless Security

    Network setup information for the client is stored in the registry. To make sure that network information persists through hard resets (i.e., power cycles), back up the registry after you complete network setup. After settings are saved, tap Start > Power Tools > RegBackup 5 - 8 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 41: Opening The Client

    Double tap on the icon in the command bar to open the Client . The main screen opens displaying a list of ports on the system’s network interface cards. This is the main window. Port Status icon Image Kiosk 8560 User’s Guide- Pre- Rev (a) 5 - 9 6/27/06 liminary CP4 Draft...
  • Page 42 Displays the Port (adapter name) and State columns. This is the default view. Advanced View Displays the Port (adapter name), State, Primary Wireless Network, Wireless Network, and MAC Address of AP columns. Scroll right to see all columns. 5 - 10 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...
  • Page 43 Depending on the status of connectivity, the status bar displays one of the following: • Not Associated • AP : [AP's SSID] MAC : [AP's BSSID]. Status Bar Image Kiosk 8560 User’s Guide- Pre- Rev (a) 5 - 11 6/27/06...

  • Page 44: Setup Screens

    To back up the registry, tap Start > Power Tools > RegBackup To export the registry, tap Start > Power Tools > RegEdit > File > Export. 5 - 12 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 45: Configuring Client Authentication

    RADIUS server sits on the network and acts as a central credential repository for Access Servers that receive the radio signals and ultimately block or allow users to attach to the network. Image Kiosk 8560 User’s Guide- Pre- Rev (a)
  • Page 46 • EAP-MD5 • CHAP • PAP • MS-CHAP • MS-CHAP-V2 The following protocols are currently supported for PEAP: • EAP-MS-CHAP-V2 • TLS/SmartCard • Generic Token Card (EAP-GTC) 5 - 14 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 47: System Tab

    If you wish to start with a blank file or clear the event log, close the Client (so that the icon no longer appears in the command bar) and delete the log file (log8021x) in WIndows Explorer. When you restart the Client, a new log file is created. Image Kiosk 8560 User’s Guide- Pre- Rev (a) 5 - 15...

  • Page 48: Server Tab

    When selected, the server name field identifies a domain and the certificate must have a server name belonging to this domain or to one of its sub-domains (e.g., zeelans.com, where the name server is blueberry.zeelans.com). 5 - 16 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 49: Configuring A Port

    Displays the properties of the network selected in the list. Tap this button to edit existing wireless network configurations. For details, see Configuring a Network on page 5-19. Image Kiosk 8560 User’s Guide- Pre- Rev (a) 5 - 17 6/27/06 liminary CP4 Draft...
  • Page 50 DHCP-assigned IP address upon boot- up. This option is ignored if the given adapter has a static IP address. 5 - 18 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 51: Configuring A Network

    Select the authentication profile associated with this network and tap View. The drop-down list contains client profile names created in the User tab of the client configuration area; see User Tab on page 5-13. Profile Image Kiosk 8560 User’s Guide- Pre- Rev (a) 5 - 19 6/27/06 liminary CP4 Draft...
  • Page 52 To change the transmit key, select another key and check the Transmit key box. The check box of the original transmit key will be automatically de-selected. 5 - 20 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...
  • Page 53 This field activates if you select WPA PSK as the mode. Enter between 8 and 63 characters for your pass phrase. Asterisks appear as you type for increased security. Image Kiosk 8560 User’s Guide- Pre- Rev (a) 5 - 21...

  • Page 54: Installing Certificates

    4. Tap and hold on a certificate in the list. A pop-up appears asking if you want to install the certificate. 5. Tap OK. The certificate is loaded into the correct certificate store. 5 - 22 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 55: Advice And Workarounds

    I made changes, but they do not appear to Always tap OK before exiting a screen you have changed. have taken effect. Then, on the main window, tap Client > Restart to restart the Client. Image Kiosk 8560 User’s Guide- Pre- Rev (a) 5 - 23 6/27/06...
  • Page 56 • Verify that this network profile is the first (or only) one in the Configured Network list and try to restart both clients at roughly the same time. 5 - 24 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 57: Overview

    • UPC-E • EAN/JAN • Code 128 • Interleaved 2 of 5 • Code 39 • Codabar • MSI • PDF417 • Plessey Code • RSS-14 Image Kiosk 8560 User’s Guide- Pre- Rev (a) 6 - 1 6/27/06 liminary CP4 Draft...

  • Page 58: Scanning A Bar Code

    The IK8560 supports omni-directional aiming in two of the three optimal imaging modes Omni-directional aiming means the bar codes label can be read if placed under the illumination cone in any orientation. 6 - 2 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 59: Sample Bar Codes

    Code 39 0.15” 6.15" 10-mil Code 39 0.45” 4.55" 8-mil UPC-A Contact 9.45" 13-mil, 100% Postnet 0.95” 2.85" 12-point Contact 8.75" OCR-A 12-point Contact 7.95" OCR-B Image Kiosk 8560 User’s Guide- Pre- Rev (a) 6 - 3 6/27/06 liminary CP4 Draft...

  • Page 60: Scan Demo

    One second is the default interval; however, you can customize the interval time by tapping Setup > Auto Scan Delay. 6 - 4 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 61: Decode Mode

    By default, the beeper sounds after each successful decoding. To turn off the speaker, tap Setup > Sound. The beeper will not sound after your next successful scan. Decode Mode By default, the Scan Demo decodes in Full Omni Standard mode. Image Kiosk 8560 User’s Guide- Pre- Rev (a) 6 - 5 6/27/06...
  • Page 62 To enable decode centering, tap Options > Centering. Centering will be applied to your next scan. 6 - 6 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 63: Auto-Send

    Setup > Enable Aimer. A checkmark appears on the menu to indicate that the aiming beam is enabled. To see the aiming beam, see Omni-Directional Aiming on page 6-2. Auto-Send Image Kiosk 8560 User’s Guide- Pre- Rev (a) 6 - 7 6/27/06 liminary CP4 Draft...
  • Page 64 6 - 8 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 65: Overview

    7.56 in. (8.1 mm.) (192 mm.) 3.96 in. (100.6 mm.) .152 in. (3.86 mm.) .54 in. (13.7 mm.) 1.18 in. (30.0 mm.) 3.49 in. (88.6 mm.) Image Kiosk 8560 User’s Guide- Pre- Rev (a) 7 - 1 6/27/06 liminary CP4 Draft...

  • Page 66: Connector Slots

    If you want the IK8560 to lay flat against the mounting surface, make sure that the wires from the connectors are secured in the wire slots. Side Panel Dimensions The following graphic shows the depth of the IK8560 at its widest point. 3.16 in. (80.26 mm.) 7 - 2 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 67: Product Service And Repair

    Hand Held Products Japan Telephone:+81-3-5770-6312 Fax: +81-3-5770-6313 E-mail: apservice@handheld.com Online Product Service and Repair Assistance You can also access product service and repair assistance online at www.handheld.com. Image Kiosk 8560 User’s Guide- Pre- Rev (a) 8 - 1 6/27/06 liminary CP4 Draft...

  • Page 68: Technical Assistance

    U.K. Ofc: Int+44 1925 240055 E-mail: eutechsupport@handheld.com Asia Pacific: Telephone: Int+852-3188-3485 or 2511-3050 E-mail: aptechsupport@handheld.com Online Technical Assistance You can also access technical assistance online at www.handheld.com. 8 - 2 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...

  • Page 69: Limited Warranty

    Hand Held Products extends these warranties only to the first end-users of the products. These warranties are non-transferable. The limited duration of the warranty for the Image Kiosk 8560 is one year. How to Extend Your Warranty Hand Held Products offers a variety of service plans on our hardware products.
  • Page 70 8 - 4 Rev (a) Image Kiosk 8560 User’s Guide- 6/27/06 Preliminary CP4 Draft...
  • Page 72 Hand Held Products, Inc. 700 Visions Drive P.O. Box 208 Skaneateles Falls, NY 13153-0208 ™ IK8560-UG Rev (a) 6/27/06...

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