HP -22S Owner's Manual page 152

• In other countries:
Contact your HP sales office or dealer or write
to the U.S. Calculator Service Center (listed on the inside of the
back cover) for the location of other service centers. If local service
is unavailable, you can ship the calculator to the U.S. Calculator
Service Center for repair.
All shipping, reimportation arrangements, and customs costs are
your responsibility.
Service Charge
There is a standard repair charge for out-of-warranty service. The
Calculator Service Center (listed on the inside of the back cover) can
tell you how much this charge is. The full charge is subject to the
customer's local sales or value-added tax wherever applicable.
Calculator products damaged by accident or misuse are not covered
by the fixed service charges. In these cases, charges are individually
determined based on time and material.
Shipping Instructions
If your calculator requires service, ship it to the nearest authorized
service center or collection point. (You must pay the shipping charges
for delivery to the service center, whether or not the calculator is un-
der warranty.) Be sure to:
• Include your return address and description of the problem.
• Include proof of purchase date if the warranty has not expired.
• Include a purchase order, check, or credit card number plus expira-
tion date (Visa or MasterCard) to cover the standard repair charge.
In the United States and some other countries, the serviced calcu-
lator will be returned C.O.D. if you do not pay in advance.
• Ship the calculator in adequate protective packaging to prevent
damage. Such damage is not covered by the warranty, so we rec-
ommend that you insure the shipment.
152 A: Assistance, Batteries, Memory, and Service