Troubleshooting And Tips; Help If Problems Occur; The Mouse Is Not Detected Or Does Not Function - Fujitsu GL9000 Operating Manual

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Troubleshooting and tips

If a fault occurs, try to resolve it using the measures described in this chapter. If you cannot resolve the fault,
contact your local sales office or computer dealer.
If you need to exchange the device, please note that you must return it to you dealer in its original packaging
together with proof of purchase (receipt). Keep your receipt and the original packaging in a safe place after
purchase.

Help if problems occur

Should you encounter a problem with your mouse that you cannot resolve yourself:
► For further clarification of the problem, contact the Service Desk for your country (visit the Internet at
http://support.ts.fujitsu.com/contact/servicedesk/ServiceDeskNumber_Int.asp).

The mouse is not detected or does not function

► Disconnect the USB cable from the computer and reconnect it.
►
Check whether the USB port on the computer is correctly configured.
► If the table to is made of glass or of a reflective material, this can interface with the mouse sensor. In this
case use an ordinary mouse pad or move to a more favourable desk.
►
Restart the computer.
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USB Mouse
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