Chapter 6
Maintenance
This chapter describes maintenance once the ETERNUS DX starts to be operated.
6.1
Periodic Backup
In case of an unexpected problems, important data should be regularly backed up.
6.2
Maintenance Service
This section explains the ETERNUS DX maintenance service.
When performing maintenance service, the maintenance engineer connects a PC used for maintenance to
the ETERNUS DX. Also, the maintenance engineer may require information that is necessary for perform-
ing maintenance operations. If the maintenance engineer has any requirement, we ask that they be han-
dled.
6.2.1
Maintenance Support Period
The standard maintenance support period for ETERNUS DX is five years from the date of purchase, or is de-
fined in your service level agreement (SLA). Contact your sales representative for details if you prefer to ex-
tend the period.
FUJITSU Storage ETERNUS DX500 S3/DX600 S3 Disk storage system Operation Guide (Basic)
Do
We recommend that you backup important data regularly. If the ETERNUS DX fails
•
and the data has not been backed up, it may be lost.
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