Related Manuals for Black Box BOXILLA BXAMGR
Summary of Contents for Black Box BOXILLA BXAMGR
- Page 1 USER MANUAL BXAMGR BOXILLA KVM & AV/IT MANAGER 24/7 TECHNICAL SUPPORT AT 1.877.877.2269 OR VISIT BLACKBOX.COM BOXILLA AV l IT MANAGER...
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Page 2: Table Of Contents
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TABLE OF CONTENTS TECHNICAL SUPPORT 1.877.877.2269 SYMBOLS USED IN THIS MANUAL ..............................4 1. SPECIFICATIONS ................................... 6 2. PRODUCT OVERVIEW ................................... 7 2.1 Overview of Boxilla Concepts ..................................8 2.2 Boxilla Managed Domain ..................................9 2.3 Boxilla Screen Layout .................................... - Page 3 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: SPECIFICATIONS TECHNICAL SUPPORT 1.877.877.2269 8.1.2 Connections — Add Connection Template ..............................42 8.1.3 Connections — Delete Connection Template .............................42 8.2 Connections — Groups ..................................42 8.3 Connections — Active ....................................45 9. USERS ......................................47 9.1 User Types .......................................47 9.2 User —...
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Page 4: Symbols Used In This Manual
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 SYMBOLS USED IN THIS MANUAL TECHNICAL SUPPORT 1.877.877.2269 INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. DANGEROUS VOLTAGE This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. - Page 5 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 SYMBOLS USED IN THIS MANUAL TECHNICAL SUPPORT 1.877.877.2269 POWER OFF This symbol indicates the principal on/off switch is in the off position. PROTECTIVE GROUNDING TERMINAL This symbol indicates a terminal that must be connected to earth ground prior to making any other connections to the equipment. 1.877.877.2269 BLACKBOX.COM...
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Page 6: Specifications
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: SPECIFICATIONS TECHNICAL SUPPORT 1.877.877.2269 TABLE 1-1. SPECIFICATIONS SPECIFICATION DESCRIPTION Approvals CE, FCC Connectors 10/100/1000 Ethernet (RJ-45) , Serial (DB9), (4) USB 2.0, DVI Power AC input: 120–240 V, 50–60 Hz Power Dissipation <75 W (PSU rated for 250 W) System: 1.73"H x 17.3"W x 10.6"D (4.4 x 44 x 26.8 cm);... -
Page 7: Product Overview
The current version of Boxilla provides management of Black Box’s InvisaPC system and Modular and Compact DKM KVM Matrix Switches. The InvisaPC system provides users with a seamless desktop experience anywhere on a TCP/IP network, while allowing the actual hardware to be securely housed in a corporate data center or in the cloud. -
Page 8: Overview Of Boxilla Concepts
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: PRODUCT OVERVIEW TECHNICAL SUPPORT 1.877.877.2269 When a Receiver is managed, most of the configuration options on the OSD are disabled (i.e., grayed out). These configuration options can only be updated on the manager. CENTRALIZED MANAGEMENT NODE TRANSMITTER NON-VIRTUALIZED... -
Page 9: Boxilla Managed Domain
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: PRODUCT OVERVIEW TECHNICAL SUPPORT 1.877.877.2269 2.2 BOXILLA MANAGED DOMAIN Boxilla creates a managed domain—a set of devices it manages. Devices that are members of this managed domain can only be managed by this Boxilla unit. - Page 10 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: PRODUCT OVERVIEW TECHNICAL SUPPORT 1.877.877.2269 FIGURE 2. BOXILLA DASHBOARD EXAMPLE 1.877.877.2269 BLACKBOX.COM...
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Page 11: Boxilla Screen Layout
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: PRODUCT OVERVIEW TECHNICAL SUPPORT 1.877.877.2269 A Manager’s User Profile is protected by a username and password to permit different users to access the same unit securely. It maintains the central database that is distributed to all Receivers in the “domain” of the Manager (i.e. discovered and added to manager)—... -
Page 12: Modes Of Operation
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: PRODUCT OVERVIEW TECHNICAL SUPPORT 1.877.877.2269 A common feature of tables in Boxilla is that they can be sorted by each column (alphabetically either ascending or descending). Click on the column’s label (e.g. Connection Name) and the table will be sorted by that column in ascending order. Click on the same column label again and the order will be reversed. -
Page 13: Shared Connection
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: PRODUCT OVERVIEW TECHNICAL SUPPORT 1.877.877.2269 2.4.4 SHARED CONNECTION In Shared Connection Mode, multiple users can connect to the audio and video of the same target computer over the network. They arbitrate for control of the keyboard and mouse of that computer. -
Page 14: Application Examples
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: APPLICATION EXAMPLES TECHNICAL SUPPORT 1.877.877.2269 The InvisaPC system is architected to be flexible so that it can be deployed in many different types of applications such as basic extension, switching applications (sometimes called matrix), cloud-based desktops, control rooms, digital signage and kiosk applications among others in banking, financial services, broadcast, network operations, industrial, government and enterprise computing sectors. -
Page 15: Initial Installation
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: INITIAL INSTALLATION TECHNICAL SUPPORT 1.877.877.2269 4.1 HARDWARE DESCRIPTION A Boxilla manager is supplied with the items shown in Table 1. TABLE 1. WHAT’S INCLUDED ITEM Boxilla Unit IEC power cord (4) rubber feet for tabletop deployments (1) ESD screw... -
Page 16: Led Identification
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: INITIAL INSTALLATION TECHNICAL SUPPORT 1.877.877.2269 Power ON/OFF switch Power supply connector FIGURE 7. BOXILLA REAR PANEL TABLE 2. PANEL COMPONENTS COMPONENT DESCRIPTION Serial port DB9 male console Network port 1G Ethernet RJ-45 connector Power switch ON/OFF switch... -
Page 17: Installation Safety
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: INITIAL INSTALLATION TECHNICAL SUPPORT 1.877.877.2269 4.3 INSTALLATION SAFETY To avoid potentially fatal shock hazard and possible damage to equipment, please observe the following precautions: Š Test AC outlets at the workstation and monitor for proper polarity and grounding. Š... -
Page 18: Browser Configuration Of Ip Address
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: INITIAL INSTALLATION TECHNICAL SUPPORT 1.877.877.2269 4.5 BROWSER CONFIGURATION OF IP ADDRESS The default IP address for Boxilla on leaving the factory is 192.168.1.24 and needs to be configured to an appropriate address for where it will be deployed. -
Page 19: Mounting Boxilla In A Rack
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: INITIAL INSTALLATION TECHNICAL SUPPORT 1.877.877.2269 4.6 MOUNTING BOXILLA IN A RACK The Boxilla unit is designed to be easy to mount within a standard 19” rack. The unit requires just a 1U space within the rack. To mount the Boxilla unit within a rack: 1. - Page 20 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: INITIAL INSTALLATION TECHNICAL SUPPORT 1.877.877.2269 FIGURE 12. ESD CONNECTION 1.877.877.2269 BLACKBOX.COM...
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Page 21: Boxilla Configuration
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: BOXILLA CONFIGURATION TECHNICAL SUPPORT 1.877.877.2269 This section covers the configuration of Boxilla for administrators. 5.1 SUPPORTED BROWSERS Boxilla will operate will most modern client browsers. It requires the browser to have JavaScript enabled. The list of supported browsers is as follows: Š... - Page 22 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: BOXILLA CONFIGURATION TECHNICAL SUPPORT 1.877.877.2269 FIGURE 14. BOXILLA INITIAL SCREEN ON LOGIN 1.877.877.2269 BLACKBOX.COM...
- Page 23 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: BOXILLA CONFIGURATION TECHNICAL SUPPORT 1.877.877.2269 You are strongly recommended to change the default admin password as one of your first actions: Š Click on System button on the main menu and then select the Users tab as shown in Figure 15. Š...
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Page 24: Important First Configuration Steps
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: BOXILLA CONFIGURATION TECHNICAL SUPPORT 1.877.877.2269 FIGURE 16. EDIT ADMIN USER 5.3 IMPORTANT FIRST CONFIGURATION STEPS There are several important configuration steps that must be carried out when starting a new Boxilla server for the first time. 1. -
Page 25: Discovery-Adding Devices
To allow Black Box’s InvisaPC automatic discovery protocol to operate across subnets, multicast routing should be enabled in the routers in the network. Black Box’s discovery protocol is not required for InvisaPC systems to operate but it is recommended to enable Boxilla to search for devices across multiple subnets. If the InvisaPC discovery protocol is not enabled, i.e. - Page 26 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 6: DISCOVERY—ADDING DEVICES TECHNICAL SUPPORT 1.877.877.2269 The state of a device shown in the table can be one of the following: Š UnManaged—this device is currently not part of any managed domain Š...
- Page 27 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 6: DISCOVERY—ADDING DEVICES TECHNICAL SUPPORT 1.877.877.2269 The administrator should be aware that the IP address should be changed to one reachable by Boxilla (i.e. if moved to a subnet different to Boxilla manager, a router is required to enable communication). FIGURE 19.
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Page 28: Discovery-Manually Adding Devices
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 6: DISCOVERY—ADDING DEVICES TECHNICAL SUPPORT 1.877.877.2269 6.2 DISCOVERY—MANUALLY ADDING DEVICES Sometimes an administrator may want to add a device manually, for example, where a device is on a different subnet to the Boxilla Manager and multicast routing not enabled to this subnet. -
Page 29: Discovery-What Happens To A Device When Managed
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 6: DISCOVERY—ADDING DEVICES TECHNICAL SUPPORT 1.877.877.2269 6.3 DISCOVERY—WHAT HAPPENS TO A DEVICE WHEN MANAGED InvisaPC units can be configured locally when in UnManaged state. When a unit becomes “Managed,” its local database is replaced with the database from Boxilla. -
Page 30: Devices
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 6: DISCOVERY—ADDING DEVICES TECHNICAL SUPPORT 1.877.877.2269 Devices part of the managed domain can be reviewed, upgraded and configured. These actions are performed by clicking the devices’ options from the main menu. Figure 22 shows the Device—Status Page. This page shows all the devices that are part of the managed domain. -
Page 31: Devices-Status
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 7: DEVICES TECHNICAL SUPPORT 1.877.877.2269 7.1 DEVICES—STATUS An individual device can have various operations performed on it by clicking on the “•••” icon on the row for the device as shown in Figure 23. -
Page 32: Devices-Upgrade
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 7: DEVICES TECHNICAL SUPPORT 1.877.877.2269 7.2 DEVICES—UPGRADE Boxilla centrally upgrades devices that are part of its managed domain. The administrator performs this via the Devices— Upgrade page shown in Figure 24. 7.2.1 DEVICES—... -
Page 33: Devices- Upgrade-Select Devices
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 7: DEVICES TECHNICAL SUPPORT 1.877.877.2269 7.2.2 DEVICES— UPGRADE—SELECT DEVICES The administrator needs to select devices to be upgraded to the active firmware versions. The “Select Devices” tab provides a table of all managed devices and allows the administrator to define devices to be upgraded. -
Page 34: Devices-Settings
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 7: DEVICES TECHNICAL SUPPORT 1.877.877.2269 7.3 DEVICES—SETTINGS Boxilla controls global configuration settings for the managed domain. These are settings that apply across all devices in the same way. The administrator changes the parameters to the desired settings and clicks apply to have the changes take effect. This is done on the Devices—Settings page as shown in Figure 26. -
Page 35: Hotkey
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 7: DEVICES TECHNICAL SUPPORT 1.877.877.2269 7.3.1 HOTKEY The hotkey is used with the “o” key to terminate the current connection and bring up the OSD on an InvisaPC Receiver. The hotkey with “p”... -
Page 36: Timer Settings
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 7: DEVICES TECHNICAL SUPPORT 1.877.877.2269 7.3.4 TIMER SETTINGS There are two timer settings available. By default they are turned off. The Administrator clicks enable to turn them on and set the timer value required. -
Page 37: Devices-Statistics
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 7: DEVICES TECHNICAL SUPPORT 1.877.877.2269 On the InvisaPC Receiver, when the user attempts to log in, the login will now take the following steps in this order: 1. The login credentials are checked to see if the user is configured locally on the Receiver. If the user exists, they will be logged in as normal. -
Page 38: Connections
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 8: CONNECTIONS TECHNICAL SUPPORT 1.877.877.2269 Connections define the properties for the flow of keyboard, mouse, video, audio and USB traffic between an InvisaPC Receiver and an InvisaPC Transmitter or Virtual Machine. Connections are created and then allocated to Users to provide them access to Transmitters or Virtual Machines. -
Page 39: Connections-Add Connection
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 8: CONNECTIONS TECHNICAL SUPPORT 1.877.877.2269 USB Redirection: When set, this enables non-keyboard and non-mice devices to be redirected for this connection. Persistent Connection: When turned on, Persistent Connection will constantly try to connect to the Receiver until successful. This is useful when using InvisaPC for digital signage or applications with no keyboard/mouse that need to stay connected to a defined source. - Page 40 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 8: CONNECTIONS TECHNICAL SUPPORT 1.877.877.2269 FIGURE 29. ADD CONNECTION—TX The other parameters on this screen are: Š Connection Name: this is a unique name for the new connection. The name can be between 1 and 32 characters. The name can be Š...
- Page 41 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 8: CONNECTIONS TECHNICAL SUPPORT 1.877.877.2269 FIGURE 31. ADD CONNECTIONS—PROPERTIES The extra parameters that can be defined are: Š Connection Type: This defines the connection as being private to this user when the connection is made or is open to be shared with Š...
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Page 42: Connections-Add Connection Template
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 8: CONNECTIONS TECHNICAL SUPPORT 1.877.877.2269 8.1.2 CONNECTIONS—ADD CONNECTION TEMPLATE Connection Templates are used to aid in the creation of connections. Templates define a set of properties as shown in Figure 32. - Page 43 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 8: CONNECTIONS TECHNICAL SUPPORT 1.877.877.2269 To add a connection group: FIGURE 34. ADD CONNECTION GROUP SCREEN To dissolve a connection group (Map Connections from Connection Group to Individual Connections): FIGURE 35. DISSOLVE CONNECTION GROUP SCREEN Once you confirm with OK, a success message will be prompted.
- Page 44 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 8: CONNECTIONS TECHNICAL SUPPORT 1.877.877.2269 Delete Connection Group: Delete the Connection Group and everywhere it is used. FIGURE 37. DELETE THE CONNECTION GROUP Confirm with OK and a confirmation message about deletion is displayed. FIGURE 38.
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Page 45: Connections-Active
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 8: CONNECTIONS TECHNICAL SUPPORT 1.877.877.2269 IMPORTANT NOTE: Boxilla restricts the total number of User Connections across the system to 22500 unique User Connections. Boxilla supports: Š 150 users, each supporting a maximum of 150 unique connections Š... - Page 46 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 8: CONNECTIONS TECHNICAL SUPPORT 1.877.877.2269 FIGURE 40. ACTIVE CONNECTIONS 1.877.877.2269 BLACKBOX.COM...
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Page 47: Users
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 9: USERS TECHNICAL SUPPORT 1.877.877.2269 Users are defined in the InvisaPC system to provide rights to manage the system, rights to connect to different target devices and rights to set parameters for connections. 9.1 USER TYPES There are three types of users that can be created in an InvisaPC system: 1. -
Page 48: Add User
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 9: USERS TECHNICAL SUPPORT 1.877.877.2269 9.2.1 ADD USER To create a user, click on the +User button at the top of the page and this opens up the new user wizard. The initial page of this wizard is shown in Figure 42. -
Page 49: Manage User Connections
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 9: USERS TECHNICAL SUPPORT 1.877.877.2269 9.2.2 MANAGE USER CONNECTIONS The new user must be allocated Connections that he/she can access. This is done by clicking on “Manage Connection” option on the “•••”... -
Page 50: User-Active
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 9: USERS TECHNICAL SUPPORT 1.877.877.2269 9.3 USER—ACTIVE The User—Active page shows a list of all the users logged in to an InvisaPC Receiver. The page provides information on what Receiver the user is logged in on and details on any connective connection as shown in Figure 44. FIGURE 44. -
Page 51: Dkm Integration
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 10: DKM INTEGRATION TECHNICAL SUPPORT 1.877.877.2269 10.1 INTRODUCTION This chapter considers integration aspects of Boxilla. The chapter is divided into two main sections, which include activities on the DKM end and on the Boxilla side. The chapter describes the configuration elements for Boxilla and DKM. Boxilla manages DKM connections towards InvisaPC appliances by means of Virtual CPUs. - Page 52 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 10: DKM INTEGRATION TECHNICAL SUPPORT 1.877.877.2269 FIGURE 46. CREATE A VIRTUAL CPU OPTION You will then have the option to name your Virtual CPU. IMPORTANT: This name must be the same as the InvisaPC Connection name that you want it to be associated with. FIGURE 47.
- Page 53 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 10: DKM INTEGRATION TECHNICAL SUPPORT 1.877.877.2269 Next, navigate to “Virtual CPU Devices,” which appears under the “Assignment” tab on the main menu on the left side of the application window. Here you can assign your new Virtual CPU to the real CPU that‘s physically connected into your InvisaPC receiver.
- Page 54 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 10: DKM INTEGRATION TECHNICAL SUPPORT 1.877.877.2269 Next, click “Save Online Changes.” This pushes the changes down to the DKM switch so even if it reboots it will hold onto the new settings.
- Page 55 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 10: DKM INTEGRATION TECHNICAL SUPPORT 1.877.877.2269 HOW TO ENABLE LAN ECHO Next, you must Enable LAN Echo. This will enable the switch to echo the results of the connection initiations to the network, where Boxilla can put them up and set up the corresponding InvisaPC Connections.
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Page 56: Steps To Add Switches
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 10: DKM INTEGRATION TECHNICAL SUPPORT 1.877.877.2269 10.3 STEPS TO ADD SWITCHES Under Boxilla, to add the DKM switch, navigate to DKM —Switches and click the “Add Switch” blue button on the top right of the screen. - Page 57 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 10: DKM INTEGRATION TECHNICAL SUPPORT 1.877.877.2269 Once the switch is added successfully, it gets listed with an online status. FIGURE 53. ONLINE STATUS OF SWITCH If you wish to revert, select Delete from the dropdown list within options to delete the switch entry. FIGURE 54.
- Page 58 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 10: DKM INTEGRATION TECHNICAL SUPPORT 1.877.877.2269 You can search for a switch by entering the switch name into quick search box at the right corner. FIGURE 55. SEARCH FOR A SWITCH Once the switch is added successfully, all DKM CONs and DKM CPUs (physical) connected will be listed on Boxilla.
- Page 59 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 10: DKM INTEGRATION TECHNICAL SUPPORT 1.877.877.2269 Find the Virtual CPU in the “Ports” list on the DKM-Switches page. Click the options button on the right hand side to “Attach to InvisaPC Connection.”...
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Page 60: Add Custom Source
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 10: DKM INTEGRATION TECHNICAL SUPPORT 1.877.877.2269 To start a connection you have two options: 1. Manual connections using “Add custom Source,” which lasts until the connection is broken. 2. Saving connection configurations as “Presets,” which can be activated on demand. 10.4 ADD CUSTOM SOURCE Under Viewer, click “Add Custom Source”... - Page 61 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 10: DKM INTEGRATION TECHNICAL SUPPORT 1.877.877.2269 FIGURE 60. MANAGE PRESETS BUTTON FIGURE 61. ADD DESTINATION POPUP BOX Search of available destinations can be completed within the “Add Destinations” popup box. 1.877.877.2269 BLACKBOX.COM...
- Page 62 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 10: DKM INTEGRATION TECHNICAL SUPPORT 1.877.877.2269 FIGURE 62. ADD DESTINATION POPUP BOX, ACTIVATE SELECTED BUTTON Active connections are listed under the Connections link. Each connection has the option of remotely breaking it. FIGURE 63.
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Page 63: Presets
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 10: DKM INTEGRATION TECHNICAL SUPPORT 1.877.877.2269 10.5 PRESETS Under Viewer, click “Manage Presets,” then click “Create Custom” and select one or more available sources. FIGURE 64. CREATE CUSTOM PRESETS Next, select one or more destinations from the list of available destinations. - Page 64 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 10: DKM INTEGRATION CHAPTER 1: HEADLINE TECHNICAL SUPPORT 1.877.877.2269 Now enter the name for the preset and choose the type of preset you want. Both preset types will forcibly take any CONs and CPUs required to establish their configuration, i.e., if those CONs and CPUs are already in active connections then these connections will be broken.
- Page 65 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 10: DKM INTEGRATION TECHNICAL SUPPORT 1.877.877.2269 FIGURE 67. CREATE CUSTOM PRESETS COMPLETED SCREEN Connections started via Presets will be displayed in the work area with the following options: 1.
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Page 66: System
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 11: SYSTEM TECHNICAL SUPPORT 1.877.877.2269 The System button in the main menu brings up the System screen shown in Figure 69. This screen allows the Boxilla unit itself to be managed: Š... -
Page 67: System-Boxilla Licensing
To procure a new license file, generate the info file from your current system using Generate Info File option within License link. The info file will be downloaded onto the local machine. Provide the info file to Black Box Technical Support (contact us at 877-877-2269 or info@blackbox.com) to generate the license file for you. - Page 68 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 11: SYSTEM TECHNICAL SUPPORT 1.877.877.2269 FIGURE 71. ADD LICENSE SCREEN Once you receive the license file, upload the new license. FIGURE 72. UPLOAD LICENSE SCREEN 1.877.877.2269 BLACKBOX.COM...
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Page 69: System-Certificates Upload
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 11: SYSTEM TECHNICAL SUPPORT 1.877.877.2269 11.3 SYSTEM—CERTIFICATES UPLOAD Users who wish to remove the “This connection is insecure” need to have the ability to generate their own self signed certificates with their own company information. - Page 70 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 11: SYSTEM TECHNICAL SUPPORT 1.877.877.2269 FIGURE 74. UPLOAD CERTIFICATE BUTTON FIGURE 75. SELECT THE CERTIFICATE FILE A green alert on the page indicates that the certifcate is uploaded.- 1.877.877.2269 BLACKBOX.COM...
- Page 71 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 11: SYSTEM TECHNICAL SUPPORT 1.877.877.2269 FIGURE 76. GREEN ALERT To delete any existing certificates, click on the delete cert button under certificates tab. FIGURE 77. DELETE BUTTON A popup message will be displayed once the certificate is deleted.
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Page 72: System-Backup/Restore
Š Build No: The software build number (internal Black Box number to software control of firmware on the Boxilla unit). Š Š Model No: The model number of the Boxilla unit (internal Black Box number to indicate hardware version on Boxilla unit). Š... -
Page 73: System -Thresholds
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 11: SYSTEM CHAPTER 1: HEADLINE TECHNICAL SUPPORT 1.877.877.2269 11.6 SYSTEM —THRESHOLDS The Threshold tab shows the level used to define an alert for various measurements recorded on a connection as shown in Figure 80 and enables the Administrator to change them. -
Page 74: System-Clock
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 11: SYSTEM CHAPTER 1: HEADLINE TECHNICAL SUPPORT 1.877.877.2269 11.8 SYSTEM—CLOCK The Clock tab enables the Administrator to see the current system time and to change it as shown in Figure 81. FIGURE 81. - Page 75 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 11: SYSTEM CHAPTER 1: HEADLINE TECHNICAL SUPPORT 1.877.877.2269 FIGURE 83. NEW SYSTEM USER 1.877.877.2269 BLACKBOX.COM...
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Page 76: Alerts
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 12: ALERTS TECHNICAL SUPPORT 1.877.877.2269 Alerts in Boxilla log significant events within the Boxilla and its managed domain. Alerts can be normal events such as users logging in, a user making a connection, a user disconnecting or logging out. Alerts are classified as Info, Warning or Critical. -
Page 77: Alerts- History
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 12: ALERTS TECHNICAL SUPPORT 1.877.877.2269 12.1 ALERTS— HISTORY Alert history is a time-stamped log of events across the system. This history can be examined by either looking at all Alerts, or filtering them down to just Critical, Warning or Info by selecting the appropriate tab on the Alerts—History screen as shown in Figure 84. -
Page 78: Dashboard
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 13: DASHBOARD TECHNICAL SUPPORT 1.877.877.2269 The dashboard is divided into three main areas: Status & Performance Indicators, Active Connections and Active Logins. 13.1 STATUS AND PERFORMANCE INDICATORS The Status and Performance Indicators are defined as: Status: 1. -
Page 79: Active Connections
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 13: DASHBOARD TECHNICAL SUPPORT 1.877.877.2269 4. Dropped Frames— the current number of dropped frames summed across all active connections in frames-per-seconds. The graph portion of the Dropped Frames indicator shows the minimum, maximum and average number of Dropped Frames across all active connection over the last 24 hours and a graph of Dropped Frames across all active connection over the last 24 hours. -
Page 80: Active Logins
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 13: DASHBOARD TECHNICAL SUPPORT 1.877.877.2269 13.3 ACTIVE LOGINS The Active Logins section of the dashboard displays the current active logins in the managed domain. The table portion provides a sortable list of the active connections. Each column can be used to sort the table— in ascending or descending order—just click on column header to sort and click again to invest sort order. -
Page 81: Local Configurations On Devices
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 14: LOCAL CONFIGURATIONS ON DEVICES TECHNICAL SUPPORT 1.877.877.2269 The current release of Boxilla does not support the configuration of all parameters for an InvisaPC Receiver or Transmitter. All the parameters in section 13.1 need to be locally set on each individual Receiver and those in section 13.2 need to be set locally on each Transmitter as required. -
Page 82: Appendix A. Swapping Out A Boxilla Server
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL APPENDIX A: SWAPPING OUT A BOXILLA SERVER SUPPORT 1.877.877.2269 This section defines what an Administrator should do to ensure the Boxilla unit can be replaced and the system restored with its previous settings. -
Page 83: Appendix B. Boxilla And Invisapc Protocols
For management purposes, some other ports are used. The Black Box Discovery protocol uses UDP Multicast Group 224.0.1.249 (port 39150). This is sent by the Manager to discover InvisaPC devices in the network. The router must allow UDP Multicast forwarding to allow devices on a subnet different than where the Manager is located to be discovered. -
Page 84: Appendix C: Regulatory Information
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX C: REGULATORY INFORMATION TECHNICAL SUPPORT 1.877.877.2269 C.1 FCC AND IC STATEMENTS Federal Communications Commission and Industry Canada Radio Frequency Interference Statements This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference- to radio communication. - Page 85 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 NOTES TECHNICAL SUPPORT 1.877.877.2269 __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ _________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________\ __________________________________________________________________________________________________ __________________________________________________________________________________________________ _______________________________________________________________________________________________ __________________________________________________________________________________________________ _______________________________________________________________________________________________ __________________________________________________________________________________________________ _______________________________________________________________________________________________ 1.877.877.2269 BLACKBOX.COM...
- Page 86 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 NOTES TECHNICAL SUPPORT 1.877.877.2269 __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ _________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________\ __________________________________________________________________________________________________ __________________________________________________________________________________________________ _______________________________________________________________________________________________ __________________________________________________________________________________________________ _______________________________________________________________________________________________ __________________________________________________________________________________________________ _______________________________________________________________________________________________ 1.877.877.2269 BLACKBOX.COM...
- Page 87 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 NOTES TECHNICAL SUPPORT 1.877.877.2269 __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ _________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________\ __________________________________________________________________________________________________ __________________________________________________________________________________________________ _______________________________________________________________________________________________ __________________________________________________________________________________________________ _______________________________________________________________________________________________ __________________________________________________________________________________________________ _______________________________________________________________________________________________ 1.877.877.2269 BLACKBOX.COM...
- Page 88 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 © COPYRIGHT 2017 BLACK BOX CORPORATION. ALL RIGHTS RESERVED.