Contacting Volvo; Volvo Id - Volvo XC60 Owner's Manual

YOUR VOLVO

Contacting Volvo

Use the following contact information if you
would like to get in touch with Volvo in the Uni-
ted States or Canada.
In the USA:
Volvo Car USA, LLC
Customer Care Center
1 Volvo Drive,
P.O. Box 914
Rockleigh, New Jersey 07647
1-800-458-1552
www.volvocars.com/us
In Canada:
Volvo Car Canada Ltd.
Customer Care Centre
9130 Leslie Street, Suite 101
Richmond Hill, Ontario L4B 0B9
1-800-663-8255
www.volvocars.com/ca
1 The services available may vary over time and depending on equipment level and market.
2 For Volvo On Call users.
26

Volvo ID

A Volvo ID gives you access to a wide range of
1
personalized Volvo services online.
A Volvo ID can be created from the vehicle or the
2
Volvo On Call app . To access certain functions
and services, the vehicle must be registered to a
personal Volvo ID. Registering a Volvo ID to the
vehicle gives you access to a wide range of Volvo
services directly from the vehicle.
Examples of services:
•
Volvo On Call - Volvo ID is used to log in to
the Volvo On Call app.
•
Send to Car - Send an address from an
online map service directly to the vehicle.
•
Book service and repairs - Register your pre-
ferred workshop/retailer on volvocars.com to
schedule service directly from the vehicle.
Advantages of having a Volvo ID
•
Only one username and password are nee-
ded to access online services (i.e. you only
need to remember one username and one
password).
•
If you change your username or password for
one service (e.g. Volvo On Call), it will also be
automatically changed for the other services.
Related information
•
Creating and registering a Volvo ID (p. 27)
•
Scheduling service and repairs (p. 593)