TELUS Drive+ Quick Start Manual
TELUS Drive+ Quick Start Manual

TELUS Drive+ Quick Start Manual

Connected car experience

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Quick Start Guide

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Table of Contents
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Summary of Contents for TELUS Drive+

  • Page 1 Quick Start Guide...
  • Page 2: Car Care

    Car Care Get diagnostics and insights about your car’s health. Car Tracker Track your location, monitor driving behaviour, and set speed alerts. Stay Connected Turn your car into a Wi-Fi hotspot for up to five devices.
  • Page 3 2, be sure to check that your vehicle is compatible with TELUS Drive+ service. Check your vehicle’s compatibility telus.com/Drive Note: The TELUS Drive+ device is not compatible with electric (EV) or plug-in hybrid vehicles. Diesel fuel vehicles may not provide accurate fuel efficiency data.
  • Page 4: Download The App

    Step 2 Download the app TELUS Drive+ app is required to access the complete TELUS Drive+ service experience, including your in-car Wi-Fi hotspot. The app is available on the Apple App Store and on Google Play™. Search for "TELUS Drive+"...
  • Page 5: Create Your Account

    You will be asked to verify your mobile phone number via SMS. Please choose a phone number that you would like to be reached at for important service updates about your account. Tip: If you already have a TELUS Drive+ account, use your existing credentials to sign in.
  • Page 6: Insert The Micro-Sim Card

    Use the included tool to eject the SIM tray from TELUS Drive+ device. Position the micro-SIM card so that it sits flush, then fully insert the tray. Nano SIM Micro SIM Standard SIM The TELUS Drive+ device uses a Note: micro-Sim card only.
  • Page 7 I M E I : 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Scan the IMEI barcode Every TELUS Drive+ device has a unique 15-digit code called the IMEI. The IMEI is shown as a barcode on a sticker on the device and also on the included Wi-Fi hotspot card.
  • Page 8 If you are having trouble locating the OBD-II port, the app will help you find it. TELUS Drive+ Tap the flashlight icon in the TELUS Drive+ Tip: app to turn on your smartphone’s flashlight when searching for your OBD-II port.
  • Page 9: Install Your Device

    Install your device Now that you’ve found your OBD-II port, you are ready to install the device. TELUS Drive+ Align the device with your port and firmly plug it in. The device should fit snugly. Tip: Never install your device in an underground parking lot or in an area with weak cellular coverage.
  • Page 10 Distracted driving is never okay. Do not use your phone while driving. Do not unplug the TELUS Drive+ Important: device within the first 24 hours after installation.
  • Page 11 Activate your Wi-Fi hotspot Your in-car Wi-Fi hotspot will now be accessible via its default network name (SSID) and password. This information can be found on the TELUS Drive+ device and the included Wi-Fi hotspot card. You can manage your Wi-Fi hotspot, including...
  • Page 12 Understanding Your OBD-II Device Device by 1 Device reset Hole 2 Micro-SIM card slot 3 Restart key 4 LED 1 (Power) 5 LED 2 (Signal) 6 OBD-II interface...
  • Page 13: Led Status Lights

    LED Status Lights LED Indicator LED Status LED 1 (Power) Green Blinking The device is being powered by the internal battery. LED 1 (Power) Green Solid The device is being powered by the vehicle. LED 2 (Signal) Red Solid The device is on but is not connected to the cellular network.
  • Page 14: Additional Information

    Canada. For use with compatible vehicles only. For details, see telus.com/Drive. Data plan and SIM card are required and charged separately. Device can only be used with TELUS wireless service. Use is subject to TELUS Drive+ terms and conditions; see telus.com/Drive.
  • Page 15 Support Need help? Find detailed support information about TELUS Drive+ telus.com/DriveSupport Or contact us: 1-866-558-2273 611 on your TELUS mobile phone In the US 1-866-771-9666 International +1-416-940-5995 Hours Monday to Friday 9am–10pm Saturday & Sunday 9am–8pm All times are local. Technical support is...
  • Page 16 Device by...

Table of Contents