Fujitsu LIFEBOOK U937 Operating Manual
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Fujitsu LIFEBOOK U937 Operating Manual

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  • Page 1 System Operating Manual FUJITSU LIFEBOOK U937...
  • Page 2 Contact address in North America FUJITSU AMERICA INC. 1250 East Arques Avenue, Sunnyvale, CA 94085-3470, U.S.A. Telephone: 800 831 3183 or 408 746 6000 "http://solutions.us.fujitsu.com" "http://solutions.us.fujitsu.com/contact" Have a question? Email us at: "AskFujitsu@us.fujitsu.com" Copyright © 2017 Fujitsu America, Inc. All rights reserved FPC65-7748-01...
  • Page 3 FUJITSU LIFEBOOK U937 Operating Manual Declarations of conformity Fujitsu Contact Information Ports and controls Important notes First-time setup of your device Working with the notebook Security functions Connecting external devices Removing and installing components during servicing Settings in BIOS Setup Utility...
  • Page 4 Copyright and Trademark Information Fujitsu America, Incorporated has made every effort to ensure the accuracy and completeness of this document; however, as ongoing development efforts are continually improving the capabilities of our products, we cannot guarantee the accuracy of the contents of this document.

  • Page 5: Table Of Contents

    Fujitsu Contact Information ........
  • Page 6 The notebook’s date or time is incorrect ........... 60 Fujitsu...
  • Page 7 Index ................. . 88 Fujitsu...
  • Page 8 Contents Fujitsu...

  • Page 9: Declarations Of Conformity

    Telephone: (408) 746-6000 Declares that product: Base Model Configuration: FUJITSU LIFEBOOK U937 Complies with Part 15 of the FCC Rules. This device complies with Part 15 of the FCC rules. Operations are subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation.

  • Page 10: Fujitsu Contact Information

    Fujitsu Software Download Manager (FSDM) utility. The FSDM utility is available from the Fujitsu Support site. FSDM will allow you to view a list of the most current drivers, utilities and applications to determine whether you have the latest versions. If you have a Windows 10 operating system, you will need to go to the Support Site to download the FSDM Utility: "http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS".

  • Page 11: Notational Conventions

    Fujitsu Contact Information Notational conventions Pay particular attention to text marked with this symbol. Failure to observe this warning will endanger your life, will damage the device or lead to loss of data. The warranty will be invalidated if the device becomes defective through failure to observe these warnings.

  • Page 12: Ports And Controls

    Front 1 = Microphone 6 = Fingerprint sensor (optional) or palm vein sensor (optional) 2 = Webcam 7 = Touchpad 3 = Webcam LED 8 = Touchpad buttons 4 = Status indicators 5 = ON/OFF button Fujitsu...
  • Page 13 6 = Smart Card reader Right-hand side 1 = Slot for memory cards 3 = LAN connector (pull-out) 2 = USB port 3.0 4 = Security Lock device Bottom 1 = Speaker 2 = ON/OFF button for rechargeable battery (recessed) Fujitsu...

  • Page 14: Important Notes

    Important notes Important notes Importantnotes Notes This chapter contains essential safety information which must be followed when working with your notebook. Other notes also provide useful information which will help you with your notebook. Fujitsu...

  • Page 15: Safety Instructions

    Hotline/Service Desk. This notebook complies with the relevant safety regulations for data processing equipment. If you have any questions about setting up your notebook in the intended environment, please contact your sales outlet or our Hotline/Service Desk. Fujitsu...

  • Page 16: Additional Safety Notes For Devices With Wireless Components

    ► Make use of the available energy saving functions as described in chapter "Using the energy saving functions", Page Traveling with your notebook Mobile operation Notes Transport Notebook Please observe the points listed below when traveling with your notebook. Fujitsu...

  • Page 17: Before You Travel

    Russia and the Commonwealth of Independent States (CIS), much of Europe, parts of Latin America, the Middle East, parts of Africa, Hong Kong, India, much of south-east Asia United Kingdom, Ireland, Malaya, Singapore, parts of Africa China, Australia, New Zealand Fujitsu...

  • Page 18: Transporting The Notebook

    The casing surfaces may be cleaned with a dry cloth. If particularly dirty, use a cloth which has been moistened in mild domestic detergent and then carefully wrung out. Use disinfectant wipes to clean the keyboard and the touchpad, if present. Ensure that no liquid enters the device! Fujitsu...

  • Page 19: First-Time Setup Of Your Device

    ► Unpack all the individual parts. Packaging Transport ► Check your device for any visible damage which may have occurred during transportation. You may need to reuse the packaging in the future, for example if you need to ship your device. Fujitsu...

  • Page 20: Choose A Location

    ► Connect the AC cable (1) to the AC adapter. ► Plug the AC cable (2) into a power outlet. ► Connect the AC adapter cable (3) to the DC jack socket (DC IN) of the device. Fujitsu...

  • Page 21: Switching On The Device For The First Time

    ► Double-click on the Fujitsu BonusApps shortcut. ► In the User Account Control dialog, confirm with Yes to launch the Fujitsu Bonus Apps utility ► Select the applications you wish to install by selecting the checkbox adjacent to your selection.

  • Page 22: Working With The Notebook

    Please refer to the notes in the chapter "Important notes", Page Status indicators Statusindicators The status indicators provide information about the status of the power supply, the hard disks and the keyboard functions. Fujitsu...
  • Page 23 25). Num Lock indicator Indicator Num Lock The indicator is illuminated: The Num Lock key has been pressed. The virtual number keys have been switched on. You can output the characters indicated on the upper right of the keys. Fujitsu...

  • Page 24: Switching The Notebook On

    Back up your data and close all applications before you switch off your device. Otherwise data might be lost. ► Shut down the operating system correctly. Notebook ► If the notebook is not switched off automatically, press the ON/OFF button for approx. five seconds. ► Close the LCD screen. Fujitsu...

  • Page 25: Keyboard

    Backspacekey Backspace Tab key moves the cursor to the next tab stop. Tabkey Enter key (return) Enter key terminates a command line. The command you have entered is executed when you press this key. Enterkey Return Enter Linefeed Fujitsu...
  • Page 26 End key key moves the cursor to the end of the line, document page, cell, or screen, depending on where it is displayed. Fujitsu...

  • Page 27: Hot Keys And Function Keys

    "F-Lock setting", Page 27). Hot key Description Switching the microphone on/off This hot key switches the microphone off or on. Switch Switch Switch the speakers on and off This hot key switches your notebook’s speakers off and on. Switching Switching Fujitsu...
  • Page 28 With this hot key, a screenshot of the current screen image is created and stored in the clipboard. Switch virtual number keys on/off This hot key switches the virtual number pad off or on. The characters marked at the top right of the keys are displayed. Fujitsu...

  • Page 29: F-Lock Setting

    The hot keys become the F-Lock is switched on (F-Lock The function keys become the symbol illuminated) secondary function: primary function: ► They are used by pressing ► They can used by simply + hot key. pressing the Function Key. Fujitsu...

  • Page 30: Key Combinations

    (low, high, and off - configuration-dependent). Shift+Tab Backtab Key combinations using the Windows keys are detailed in the manual for your operating system. In addition, the following unlabeled key combinations are supported: • = Pause • = Break • = SysRq Fujitsu...

  • Page 31: Virtual Number Keys

    Further information about the status indicators can be found in chapter "Status indicators", Page Country and keyboard settings ► Make the country and keyboard settings as described in the documentation for your operating system. Fujitsu...

  • Page 32: Touchpad And Touchpad Buttons

    ► Tap the touchpad once or press the left button once. The item is selected. Executing commands ► Move the pointer to the field you wish to select. Touchpad ► Tap the touchpad twice or press the left button twice. The command is executed. Fujitsu...

  • Page 33: Dragging Items

    LCDscreen Notes High-quality LCD screens (TFT) are installed in Fujitsu notebooks. For technical reasons, these screens are manufactured for a specific resolution. An optimal, clear picture can only be ensured in the resolution intended for the particular screen. A resolution which differs from the specification can result in an unclear picture.

  • Page 34: Using Fingers

    fingers together. Input fields With some apps, data must be entered, for instance an Internet address or your name or password. ► Tap on an input field. An on-screen keyboard opens, with which you can enter your data. Fujitsu...

  • Page 35: Webcam

    Battery battery charge meter Windows also has a "Battery charge meter" in the taskbar for monitoring the battery capacity. When you place the mouse pointer on the battery symbol, the system displays the state of charge of the battery. Fujitsu...

  • Page 36: Switching The Battery On And Off

    ON/OFF button for the battery to switch the system off. The device is deactivated. Switching the battery on ► Connect the device to the AC adapter of the notebook or to the dock. ► Switch the device on again. Fujitsu...

  • Page 37: Using The Energy Saving Functions

    If you do not intend to use your notebook for a long period of time: ► Exit energy saving mode if necessary by moving the mouse, making an entry at the keyboard or by switching on the notebook. ► Close all opened programs and completely shut down the notebook. Fujitsu...

  • Page 38: Memory Cards

    To avoid any loss of data, always follow the correct procedure for removing the card (see the documentation for your operating system). ► Press on the memory card (1). Memory card The memory card is released and can now be removed. ► Pull the memory card out of the slot (2). Fujitsu...

  • Page 39: Speaker And Microphones

    You can find information on connecting headphones and a microphone in chapter "Connecting external devices", Page Wireless LAN/Bluetooth wireless components The installation of wireless components not approved by Fujitsu will invalidate the certifications issued for this device. Switching the wireless components on and off ► Press the key to change the wireless mode.

  • Page 40: Further Information On Wlan And Bluetooth

    ► Connect the network cable to your network port. Your network administrator can help you to configure and use the LAN connections. The network cable is not included in the delivery scope. This type of cable can be obtained from a specialist dealer. Fujitsu...

  • Page 41: Your Usb Type-C Dock (Optional)

    10 = USB 3.1 Gen 1 port for data connection and power supply for the notebook 4 = HDMI port (USB Type-C) 5 = Display Port 6 = LAN port 7 = USB 3.1 Gen 1 port for data connection only (USB Type-C) Fujitsu...

  • Page 42: Setting Up The Dock

    "Docked" mode. In this profile, for example, the monitor which was last used for output is saved as a setting. This profile will be loaded as soon as the notebook is connected to a dock of the same type. Fujitsu...

  • Page 43: Connect The Notebook To The Dock

    (USB Type-C) on the notebook (1). ► Connect the other end of the USB cable (USB Type-C) to the USB 3.1 Gen 1 port for data connection and power supply (USB Type-C) on the docking station (2). Fujitsu...

  • Page 44: Switching On The Notebook Via The Dock

    The notebook will switch off. Any data not saved may be lost. Separating the notebook from dock ► Disconnect the supplied USB cable (USB Type-C) from the USB 3.1 Gen 1 port (USB Type-C) on the notebook. Fujitsu...

  • Page 45: Security Functions

    Place Protect to be able to use the fingerprint sensor (1). Work Place Protect can be found under Fujitsu Bonus Apps. The shortcut can be found under Start - Fujitsu Extras - Application. Double click on the shortcut. A window with a list of apps is displayed. Select Work Place Protect and install the app.

  • Page 46: Setting Up The Palm Vein Sensor

    ► Install the software Work Place Protect to use the palm vein sensor (1). Work Place Protect can be found under Fujitsu Bonus Apps. The shortcut can be found under Start - Fujitsu Extras - Application. Double click on the shortcut. A window with a list of apps is displayed.

  • Page 47: Configuring Password Protection In Bios Setup Utility

    The notebook is then rebooted and the new password comes into effect. It will now be necessary to first enter your supervisor or user password in order to open the BIOS Setup Utility. Please note that the user password only provides access to a few of the BIOS settings. Fujitsu...

  • Page 48: Password Protection For Booting The Operating System

    ► Select the Disabled option and press the Enter key. If you do not want to change any other settings, you can exit BIOS Setup Utility. ► Select the Save Changes & Exit option under Exit. The notebook will reboot. The system is no longer password-protected. Fujitsu...

  • Page 49: Password Protection For The Hard Disk

    ► Mark the TPM (Security Chip) Setting field and press the Enter key. ► Select the "Security Chip" "Disabled" entry to deactivate the TPM. ► From the Exit menu, choose the option Exit Saving Changes. ► Press the Enter key and select Yes. The notebook will now reboot with TPM deactivated. Fujitsu...

  • Page 50: Smart Card Reader

    Do not use force when inserting and removing the Smart Card. Make sure that foreign objects do not fall into the Smart Card reader. ► Slide the Smart Card into the Smart Card reader with the chip facing upwards (or downwards depending on the device) and to the front. Fujitsu...

  • Page 51: Connecting External Devices

    The HDMI port on your notebook or the optional dock can be used to connect an external amplifier, LCD TV or a plasma TV with an HDMI connection. ► Connect the data cable to the external device. ► Connect the data cable to the HDMI port on the notebook or on the optional dock. Fujitsu...

  • Page 52: Connecting An External Monitor To The Dock

    You can also switch back and forth between the external monitor and the LCD screen of the notebook, see chapter "Hot keys", Page You can display the same picture on the external monitor and the notebook LCD screen simultaneously. Fujitsu...

  • Page 53: Connecting Usb Devices

    Additional information can be found in the documentation for the USB devices. ► Connect the data cable to the external device. ► Connect the data cable to a USB port of the notebook. Device drivers USB devices will be automatically recognized and installed by your operating system. Fujitsu...

  • Page 54: Usb Port With Charging Function (Usb Type-C)

    USB devices while the operating system is running. Additional information can be found in the documentation for the USB devices. ► Connect the data cable to the external device. ► Connect the data cable to a USB port (USB Type-C) on the notebook. Fujitsu...

  • Page 55: Usb Port With Charging Function (Anytime Usb Charge)

    ► With the left mouse button, click on the symbol in the taskbar for safe removal of hardware. ► Select the device you wish to shut down and remove. ► Press the "Enter" key. Wait for the dialog box which tells you that it is now safe to remove the device. Fujitsu...

  • Page 56: Headset Port

    If you buy a cable from a specialized dealer, please note the following information: The headset port on your notebook is a "3.5 mm jack". If you want to connect a headset, headphones or speaker, you will need a "3.5 mm jack plug". Fujitsu...

  • Page 57: Removing And Installing Components During Servicing

    Removing and installing components during servicing Removing and installing components during servicing Only qualified technicians should repair your notebook. Unauthorized opening or incorrect repair may greatly endanger the user (electric shock, fire risk) and will invalidate your warranty. Incaseofservice Components Fujitsu...

  • Page 58: Settings In Bios Setup Utility

    ► While holding down the function key, press the function key ► If a password has been assigned, enter the password and press the Enter key. If you have forgotten the password, contact your system administrator or contact our customer service center. The BIOS Setup Utility starts. Fujitsu...

  • Page 59: Bios Setup Utility Operation

    ► Select the option you want to change with the cursor keys ↑ ↓ ► Press the "Enter" key. ► Press the key to exit the selected menu. ► For future reference, make a note of the changes you have made (for example, in this manual). Fujitsu...

  • Page 60: Exiting Bios Setup Utility

    ► If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes. Save changes and power off ► To save the changes and switch off your device, select Save Changes and Power Off and Yes. The changes are saved. Your device is shut down. Fujitsu...

  • Page 61: Troubleshooting And Tips

    ► Note the ID number of your device. The ID number is found on the type rating plate on the back or underside of the casing. ► For further clarification of the problem, contact the Fujitsu Service Desk. When you do this, please have ready the ID number and serial number of your system.

  • Page 62: Reset By Switching The Battery Off

    "Hot keys", Page The LCD screen of the notebook is difficult to read LCDscreen LCDscreen Cause Troubleshooting Reflected glare ► Turn the notebook or alter the tilt of the LCD screen. ► Increase the brightness of the screen. Fujitsu...

  • Page 63: The External Monitor Remains Blank

    LCD screen of the notebook. Change the following setting: ► Set the screen resolution: Set the screen resolution as described in the documentation for your operating system. ► Select monitor: Select monitor 1 or 2 as described in the documentation for your operating system. Fujitsu...

  • Page 64: The Notebook Does Not Start After Switching It On

    ► Check that the data cable connecting the notebook to the printer is properly connected. The printer driver is faulty or not correctly ► Check whether the correct printer driver is installed, or it is the wrong printer driver. loaded (refer to the printer documentation). Fujitsu...

  • Page 65: The Wireless Connection To A Network Does Not Work

    Supervisor PIN. Smart Card lost Cause Troubleshooting Smart Card lost. ► If you are working in a network, contact your system administrator, who can boot your notebook with a Supervisor Smart Card. Fujitsu...

  • Page 66: Error Messages On The Screen

    Press <F1> to resume, <F2> to SETUP operating system. This error message appears if an error occurs ► Press the function key to access the during the self-test before starting the operating system. BIOS Setup. Fujitsu...
  • Page 67 System battery is dead - Replace and run SETUP service center. ► Contact your sales outlet or our customer System cache error - Cache disabled service center. ► Contact your sales outlet or our customer System timer error service center. Fujitsu...

  • Page 68: Technical Data

    1 slot with 260 pin DDR4 2133 MHz SO-DIMM 4 GB, 8 GB or 16 GB modules The data sheet for the device provides further technical data. You can download the datasheet for your device from the internet at "www.fujitsu.com/us". Rechargeable battery 2 cell rechargeable battery...

  • Page 69: Power Adapter

    20MHz channels and combines it into one 40MHz channel. It is actually 12 non-overlapping channels with channel bonding and 24 without. Also it is 1 non-overlapping channel in 2.4GHz when channel bonding is used. • 802.11ac: 5 independent channels Fujitsu...
  • Page 70 *** Network key encryption (WEP) occurs with the number of bits given above, after deduction of the fixed length of 24 bits the user may however also set 40 or 104 bits. **** Depending on the particular practical application, the number of computers which can be networked is reduced if necessary. Fujitsu...

  • Page 71: Manufacturer's Notes

    Remember – protecting the environment is a cooperative effort, and you should make every effort to protect it for current and future generations. * To order a new battery for your Fujitsu mobile computer, go to the Fujitsu shopping site "www.shopfujitsu.com"...

  • Page 72: Doc (Industry Canada) Notices

    For continued protection against risk of fire, replace only with the same type and rating fuse. WARNING: Danger of explosion if Lithium (CMOS) battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instruction. Fujitsu...

  • Page 73: Energy Star Compliance

    Sleep mode, press the Suspend/Resume Button. Energy saving benefits: Fujitsu ENERGY STAR qualified mobile PCs use about half as much electricity as standard equipment – saving half in utility costs. But more than that, ENERGY STAR also makes a difference for the environment.

  • Page 74: Declarations Of Conformity

    This device is compliant with SAR or general population /uncontrolled exposure limits of FCC rules and KDB procedures tested in accordance with IEEE1528:2013 standards. This device has been tested and meets the FCC IC RF exposure guidelines when tested with the device operation conditions. 1 = Declaration of conformity Fujitsu...

  • Page 75: Fcc Regulatory Information

    This device complies with Part 15 of FCC Rules and Industry Canada license exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference, and, (2) This device must accept any interference, including interference that may cause undesired operation of this device. Fujitsu...
  • Page 76 ANSI/IEEE C95.1-1992 and Canada RSS 102, and had been tested in accordance with the measurement methods and procedures specified in FCC CFR Rule Part 15.247 and 15.401, and Canada RSS 102. This device has been tested, and meets the FCC, IC RF exposure guidelines when tested with the device operating conditions. Fujitsu...

  • Page 77: Canadian Notice / Avis Pour Le Canada

    : (1) cet appareil ne doit pas causer d’interférence nuisible; (2) cet appareil doit accepter toutes les interférences reçues, y compris celles pouvant causer un mauvais fonctionnement de l’appareil. Toute modification n’ayant pas été expressément approuvée par la société Fujitsu America Incorporated peut annuler le droit de l’utilisateur de se servir du matériel.

  • Page 78: Avis Pour Le Canada

    (ce qui signifie qu’ils sont prioritaires) des bandes 5 250 - 5 350 MHz et 5 650 - 5 850 MHz et qu’ils pourraient causer des interférences et/ou des dommages aux appareils de réseau exempts de licence. Fujitsu...

  • Page 79: Appendix

    Intel Dual Band Wireless AC 8265 + BT v4.1 Characteristics of the WLAN Device This device is compliant with SAR for general population /uncontrolled exposure limits. This device has been tested, and meets the FCC, IC RF exposure guidelines when tested with the device operating conditions. Fujitsu...

  • Page 80: Wireless Lan Modes Using This Device

    Corporate wireless networks operate in infrastructure mode because they require access to the WLAN in order to access services, devices, and computers (e.g., file servers, printers, databases). Fujitsu...
  • Page 81 Wireless devices that transmit in the 2.4 GHz range may interfere with operation of WLAN devices in IEEE802.11b/g/n modes. Symptoms of interference include reduced throughput, intermittent disconnects, and many frame errors. It is HIGHLY recommended that these interfering devices be powered off to ensure proper operation of the WLAN device. Fujitsu...

  • Page 82: Deactivating/Disconnecting The Wlan Device

    After you have configured your computer, you can connect to an active network by performing the following steps: 1. Click on the WLAN icon in the system tray. 2. Select Connect to a network. 3. Select a network from the list that appears, and click the Connect button. Fujitsu...

  • Page 83: Troubleshooting The Wlan

    Access Point (Infrastructure) connection: Retry connection after shortening the distance to the access point or removing any obstacles for better sight. Fujitsu...
  • Page 84 LAN device to associate but not authenticate to the wireless network. Incorrect IP address This only applies to networks configuration using static IP addresses. Please contact your network administrator for the correct settings. Fujitsu...

  • Page 85: Using The Bluetooth Device

    Users are not authorized to modify this product. Any modifications invalidate the warranty. This equipment may not be modified, altered, or changed in any way without signed written permission from Fujitsu. Unauthorized modification will void the equipment authorization from the FCC and Industry Canada and the warranty.

  • Page 86: Creating A Recovery Drive

    Note: If you don’t see any restore points, it could be because the system protection isn’t turned on. To check, go to the Control Panel, search for Recovery, and then select Recovery - Configure System Restore - Configure and make sure that Turn On System Protection is selected. Fujitsu...
  • Page 87 Fujitsu, you can use it to reinstall Windows. You will need to install additional drivers and applications after reinstalling Windows. To reinstall Windows, follow the steps below: 1. Power on your system. When the Fujitsu logo appears on the screen, press the key. 2. Insert the bootable disc in your DVD drive.
  • Page 88 A message will be displayed during this time stating Please wait while the content is being processed. 6. If the EULA is displayed for Fujitsu Software Auto Installer, accept the EULA, otherwise continue. 7. The Fujitsu Software Auto Installer user interface will be launched providing the ability to auto install the software downloaded from the support site.

  • Page 89: Downloading Driver Updates

    To ensure that you always have the most current driver updates related to your system, you should occasionally access the Fujitsu Software Download Manager (FSDM) utility. The FSDM utility is available from the Fujitsu Support site. FSDM will allow you to view and download the most current drivers, utilities and applications to determine whether you have the latest versions.

  • Page 90: Index

    22 F Lock Caps Lock key 24 indicator 21 Choose a location 18 Fault Cleaning 16 Elimination 59 Cleaning the touchpad 16 Fingerprint sensor 43 Components configuring 43 Installing/Removing 55 First-time setup 17 Configuration, BIOS Setup Utility 56 Fujitsu...
  • Page 91 Line feed 23 changing 46 entering 45 removing 46 Password protection 45 Making ready to use 18 Power saving 14 Mechanical security 44 Power-on indicator 21 Memory card Printer does not print 62 handling 36 Problem solving 59 inserting 36 Fujitsu...
  • Page 92 Switch off module 37 Switch on module 37 switching module off 80 Tab key 23 switching module on 80 Technical data 66 Wrong date/time 60 AC adapter 67 notebook 66 The wireless connection to a network does not work 63 Fujitsu...

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